Avalon Park Care Home

Dove Street, Salam, Oldham OL4 5HG
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9.6 100 Reviews
  • Avalon Park Care Home, Oldham
Ideally located on the edge of Oldham and recently benefitting from a refurbishment programme, Avalon Park offers personalised residential and residential dementia care in a home from home environment.

Residents benefit from a range of comfortable areas where they can socialise and relax, including a number of dining spaces that provide a welcoming space to enjoy meals with fellow residents, or family and friends. The delightful tea room is also a firm favourite with residents and their loved ones.

The team across the home, from Care Assistants to Wellbeing Coordinators and Chefs, is dedicated to promoting and enhancing resident wellbeing. The catering team creates delicious meals to ensure a lovely dining experience for all residents and visitors, whilst the care team at Avalon Park creates a varied activities programme to suit the interests and capabilities of each resident.

Avalon Park also understands the importance of social connection, so whether building relationships with local community groups and schools or taking trips around the area, residents are encouraged to engage with the local community in Oldham.

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Care Provided by Avalon Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jodie Bland (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Facilities

  • Bar/Café
  • Gardens
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Avalon Park Care Home Reviews (100)

Total of 100, showing 1-20
9.6

Avalon Park Care Home has a Review Score of 9.6 (9.647) out of 10, based on 10 reviews in the last 2 years. Over all time Avalon Park Care Home has 100 reviews.

Overall Experience

  • 68
  • 28
  • 1
  • 2
  • 1

Date Published

100
5
5
10
90

Review from Karen W (Daughter of Resident) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous staff who go above and beyond consistently to make the residents feel loved and provide exceptional care.
Always prepared to take calls (we live abroad) and to give honest feedback about how Mom is doing.
My mom recently had a very bad fall and the care and attention provided was exceptional
with tremendous support to myself as well as my mom.
I am so glad Mom is in a home where the staff really care about the residents and are always looking at ways to engage and entertain them while ensuring their safety and well-being.
Very responsive when there is anything needed and takes a proactive approach to ensuring Mom's health needs are met.
Would definitely recommend Avalon Park.

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Review from B C (Wife of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are warm, friendly, extremely helpful and caring as is the management. Residents' well-being is important and displayed by the range of activities available. Family is always welcome with management and staff always ready to support you. Overall a lovely home, well-run by dedicated and
caring staff.

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Review from Karen O (Daughter of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home-from-home experience. The staff are absolutely brilliant. No worries about leaving my mum as I know she is safe and well looked after. Kept fully updated on Mum's well-being.

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Review from David T (Son of Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff for the support and care for my mum who has complex needs and can be very testing. Always warm and welcoming, a happy place to be as I visit up to 4/5 times a week. A big thank you.

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Review from A T (Daughter of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and welcoming home. The staff are lovely. We were made to feel very welcome and our minds were put to rest as Mum was cared for and looked after.

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Review from D B (Son of Resident) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can you please pass on our many thanks to all of the staff for looking after our mum!
You have all done a brilliant job.
Would highly recommend your home and the high level of care you offer to all your residents.
So much so that if the need arrives, both myself and my brother will book ourselves
in... eventually.

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Review from S B (Daughter of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family attended a Halloween party at Avalon Park Care Home. The staff had put in a lot of work over two weeks, decorating and involving patients to take part.
On the night of the event, a lot of people attended and everyone enjoyed the party. All the staff had made all their hard work a very successful
time for everyone. Very well done Avalon Park.

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Review from Alan J (Husband of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers and nursing staff work very hard. The kitchen staff are very good. The cleaners do a brilliant job. The laundry staff also do a good job.

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Review from Zoe L (Daughter of Resident) published on 6 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home put on a Halloween Party for the residents, family and friends. It was lovely and all of the residents had a great time listening to music, dancing, taking part in the party games and enjoying the food! Well done Avalon Park Care Home!

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Review from Julie F (Daughter of Resident) published on 4 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was recently admitted to Avalon Park in the dementia section of the home. Right from day one the staff kept us informed on what was happening with Mum and helped us to cope with leaving her that very first day which was very difficult for us as a family. She has been there just over a week and
she already looks healthier and has settled in well. They allow my dad to visit whenever he wants and always make him feel welcome. I honestly don’t know how the carers do it on the upstairs unit they are all absolutely amazing and we feel Mum is in the very best care, giving us peace of mind.

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Review from Gillian N (Daughter of Resident) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found out this week that the plan was for Mum to move to Avalon Park Care Home. As soon as I knew where she was moving to, I drove to visit, unannounced. My view is that to turn up to a care home unannounced and be allowed immediate access, is a definite plus. I was greeted by two lovely staff members
who showed me around immediately. Mum moved to Avalon Park today and the process was seamless.
As the child of an elderly relative needing care, it is stressful. It is only going to happen once and it is vital that it is right.
I was super impressed with the cleanliness of the care home, nothing looks old or shabby.
Several staff came to see Mum during the first couple of hours of settling her in and my confidence grew during this time.
As I say, it is a very stressful time for me, but I’m confident she’ll be well cared for. Thank you.

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Review from M S (Daughter of Resident) published on 1 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only been at Avalon Park for 3 weeks but she already seems brighter and is walking more. The staff have all been lovely, I don't know everyone's names yet to name them individually but all I have met seem friendly and efficient. My mum has some dementia but she also says everyone is very
kind to her. As I say she has only been there three weeks but very happy so far.

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Review from Clifford D (Son of Resident) published on 16 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has stayed at this care home twice and has thoroughly enjoyed her stay both times. The staff are all very friendly and professional in a very clean and welcoming environment. I would recommend this care home to anyone.

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Review from Ian B (Son of Resident) published on 8 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had an all too short stay at Avalon Park. When she arrived she wasn't in the best of places with regard to her mental state. We were soon put at ease with how well mum was cared for, mum soon settled into her new home and was extremely well cared for. In my experience, all members of staff couldn't
do enough for us as a family or my mum. When mum passed away she was treated with the utmost dignity. It was obvious they all really cared and they couldn't do enough for us at a very difficult time. I cannot thank all the staff enough they have made this most difficult of times that much easier to bear.

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Review from P L (Son of Resident) published on 6 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been very well looked after since she has been in the home last year. She could no longer look after herself in her home, and was suffering from severe depression. Since going into Avalon Park she is happy and it's nice to see Mum happy again. She has made friends and the staff have been great
with her and are very patient from what I have seen with other residents. This has also changed my life and allowed me to spend more time with my children and have a better quality of life. Thank you!

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Review from Zoe L (Daughter of Resident) published on 25 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone takes wonderful care of my mum. I know she is safe and well looked after in all aspects. My mum is more settled and happy since moving into Avalon Park. I can only say positive things about this care home.

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Review from Lynne B (Daughter of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Avalon Park about 8 weeks ago and we can't fault everything about the home, they have made her welcome and looked after her so well she has fun with the staff and has made lots of friends. It's made a big difference to her life, she was giving up on life when she lived alone, it was
a very hard decision for her to go into a care home but she is settling very well and it has given us peace of mind knowing she is being looked after 24 hours a day. Thank you so much to all the staff at Avalon Park.

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Review from C D (Son of Resident) published on 14 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff communication is very good, living conditions are clean and comfortable. My Mother has had issues with falling as she is very frail but staff have been there for her. Overall I'm pleased with the care my Mum receives.

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Review from Kristen B (Daughter of Resident) published on 21 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in Avalon Park Care Home for his first month, when his dementia meant that he could no longer live in his own home with visiting carers, he needs 24/7 care. It was really hard to visit homes to be able to make a choice for where to place him, I’m sure everyone feels like this. I chose
Avalon Park Care Home for several reasons, it being a small home, the happy atmosphere, friendliness of the staff (both with residents and with each other), staff always in attendance and always someone I can ask for help or information. More too, and all has been positive. The staff are obviously very experienced in working with people with dementia, it is a horrible, difficult disease, but they get to know each resident individually, so they know when someone may be unwell or having difficulties, and they take appropriate action. I’m so pleased to see that all residents are treated with care and respect and their individual needs and choices are supported as best as they can. Highly recommended!

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Review from Helen W (Granddaughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been a resident here for just over a year now and I cannot say enough great things about this care home. My grandma is Italian and has dementia and the carers are just amazing with her. When she first came she was so unsettled and confused and we questioned whether we had done the right
thing. Now looking at how she has been cared for and how she has settled we definitely did make the right decision. My grandma was always independent and active and the care home has allowed her to help with daily tasks that she would have missed doing at home. Not to mention the dancing and singing my grandma loves to do. We are always able to contact the home and ask for updates, and I cannot praise the staff enough for their help and support through what has been such a difficult time. They have handled Covid very well, and although the shutdowns have been hard for us not being able to see my Grandma, they have maintained the safety of their residents successfully.
Thank you!

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Current Review Score: 9.6 (9.647)

Overview of Review Score

The Review Score of 9.6 (9.647) out of 10 for Avalon Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.814 for Avalon Park Care Home is calculated as follows: ( (96 Excellents x 5) + (22 Goods x 4) ) ÷ 118 Ratings = 4.814

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.833 Points relating to the number of positive Reviews for Avalon Park Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 10 Positive Reviews ÷ 12 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Aug 2019

Overall
Good

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Frequently Asked Questions about Avalon Park Care Home

What types of Care is Avalon Park Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Avalon Park Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Avalon Park Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Avalon Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Avalon Park Care Home to the centre of Oldham?

1.4 mile(s) as the crow flies, distance by road may be significantly further.