Avalon Park Care Home

Dove Street, Salam, Oldham OL4 5HG
Submit a Review
9.6 100 Reviews
  • Avalon Park Care Home, Oldham
Ideally located on the edge of Oldham and recently benefitting from a refurbishment programme, Avalon Park offers personalised residential and residential dementia care in a home from home environment.

Residents benefit from a range of comfortable areas where they can socialise and relax, including a number of dining spaces that provide a welcoming space to enjoy meals with fellow residents, or family and friends. The delightful tea room is also a firm favourite with residents and their loved ones.

The team across the home, from Care Assistants to Wellbeing Coordinators and Chefs, is dedicated to promoting and enhancing resident wellbeing. The catering team creates delicious meals to ensure a lovely dining experience for all residents and visitors, whilst the care team at Avalon Park creates a varied activities programme to suit the interests and capabilities of each resident.

Avalon Park also understands the importance of social connection, so whether building relationships with local community groups and schools or taking trips around the area, residents are encouraged to engage with the local community in Oldham.

Show Avalon Park Care Home on the Map

Care Provided by Avalon Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jodie Bland (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Facilities

  • Bar/Café
  • Gardens
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Avalon Park Care Home Reviews (100)

Total of 100, showing 41-60
9.6

Avalon Park Care Home has a Review Score of 9.6 (9.647) out of 10, based on 10 reviews in the last 2 years. Over all time Avalon Park Care Home has 100 reviews.

Overall Experience

  • 68
  • 28
  • 1
  • 2
  • 1

Date Published

100
5
5
10
90

Review from K A (Son of Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff excellent but somewhat understaffed.
Generally goods service.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lucie R (Granddaughter of Resident) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been happy with the service and welcoming attitude of staff. Gran has settled well and has no major complaints.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann J (Friend of Resident) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been very pleased with the care given to all the residents who are in long stay. They have kindness in their voices in what is a long day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Graham H (Brother of Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A nice friendly environment for the residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael F (Friend of Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From what I have seen, since coming here to visit, patients seem to be well looked after. The patients are well cared for and the occasional entertainment that is provided is very welcome and they all seem to enjoy it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris W (Son of Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have been very helpful with the care of my father. They are very easy to communicate with in general. There are good activities on a regular basis.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Roy W (Son of Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always helpful. Whenever we have asked for something, the staff have always tried to accommodate and help.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine D (Daughter of Resident) published on 14 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful home, very welcoming, light, bright and airy. The staff are very friendly, always smiling.
Excellent care, always something to do. Would recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter B (Son of Resident) published on 14 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I know my mother is in a safe and secure place and is being professionally looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D D (Daughter of Resident) published on 9 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is well cared for, carers are attentive to her needs.
Any requests from family are implemented.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Derek G (Son of Resident) published on 10 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very happy place. Everyone very friendly and polite and Mum is happier than she has been in years.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Penny A (Daughter-in-law of Resident) published on 5 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not recommend the home enough we are very happy with everything the home has to offer.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet D (Daughter of Resident) published on 5 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good approachable staff. Always available to assist.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Frank W (Son of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault the staff. They are always helpful and caring with my parents and nothing seems o be too much trouble. The home itself is always clean and tidy. I would have no problem recommending Avalon Park to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joyce B (Wife of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not fault anything. Staff so nice and caring. Beautiful and clean. Lovely atmosphere. 10 out of 10.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Zoe S (Daughter of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the home for dad and my dad is happy too which means a lot. The staff are lovely and always happy to help with anything or any problems. My dad always says how good the food is so that's good.
I'm happy if my dad is happy so thank you, Avalon Park, for all you do for my dad.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A W (Son of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care provided for our mother. The staff are always very helpful and considerate.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie J (Daughter of Resident) published on 9 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum's quite happy here, likes the food and company the carers are all very nice and she as settled in well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann C (Resident) published on 10 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is like a mansion to keep me safe regards feeding and keeping me safe. My lovely home keeps me happy. My friends all think my home is lovely. I love to arrange my ornaments and flowers but they polish and was the floors. I love my home for my care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Catherine D (Daughter of Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very helpful and professional, nice and clean. Nice atmosphere.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.647)

Overview of Review Score

The Review Score of 9.6 (9.647) out of 10 for Avalon Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.814 for Avalon Park Care Home is calculated as follows: ( (96 Excellents x 5) + (22 Goods x 4) ) ÷ 118 Ratings = 4.814

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.833 Points relating to the number of positive Reviews for Avalon Park Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 10 Positive Reviews ÷ 12 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Aug 2019

Overall
Good

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet