Oldham Total Care Unit

Middlewood Court, Middleton Road, Chadderton, Oldham OL9 9SR
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8.8 16 Reviews
  • Oldham Total Care Unit, Oldham
Oldham Total Care Unit can support a wide range of specialist services, with care workers skilled in dementia, nursing, and disability, tailoring services to suit the needs of each individual.

A vibrant nursing environment welcomes both short and long-term needs, has many homely comforts and pleasant surroundings all on ground floor level, making it the ideal accommodation in which to relax and safeguard one's well-being.

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Care Provided by Oldham Total Care Unit

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 146 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Oldham Total Care Ltd
  • Person in charge
  • Sara Handley (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (146)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006
    • Number of floors: 1

Funding & Fees Guide for Oldham Total Care Unit

  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £818 – £890
    • Self-Funded Nursing Care £917 – £1,104
    • Self-Funded Nursing Dementia Care £973 – £1,160
    • RESPITE Self-Funded Residential Dementia Care £790 – £890
    • RESPITE Self-Funded Nursing Care £950 – £1,050
    • RESPITE Self-Funded Nursing Dementia Care £950 – £1,050

  • Young Disabled Unit - Fee on Assessment
  • (these prices are only a guideline, please contact Oldham Total Care Unit to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All Visitors must report to Main Reception


  • Parking

  • Ample Parking available on home's own private car park


Oldham Total Care Unit Reviews (16)

8.8

Oldham Total Care Unit has a Review Score of 8.8 (8.766) out of 10, based on 11 reviews in the last 2 years. Over all time Oldham Total Care Unit has 16 reviews.

Overall Experience

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Review from Sue E (Wife of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very light and airy building with a welcoming reception area. Whilst the building is in need of some external maintenance, the gardens are well maintained and colourful. The staff are helpful and welcoming giving the service users the impression that this is prevalent across the whole organisation.
Every member of staff whatever their role is approachable and friendly at the same time as being very professional. Feedback from staff is frequent and useful and provides confidence that your loved one is being cared for. My husband is always clean as is his bedding. All the facilities are well maintained and tidy with light and pleasant lounge areas for patients and visitors.

Reply from Gulzar Nazir, Registered Manager at Oldham Total Care Unit

Thank you very much for your review, we will continue to strive for a high standard of care.


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Review from Margaret M (Daughter of Resident) published on 9 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff on the Borrowdale Unit are excellent and a credit to their profession. They provide excellent care, with empathy to Mum's needs. Nothing is too much trouble for them. They also support us as family members, guiding us through unfamiliar processes and assessments of Mum's needs. The unit is
exceptionally clean and the food is of high quality.

Reply from Gulzar Nazir, Registered Manager at Oldham Total Care Unit

Hi, I am so grateful you have given us your review comments. We are still providing excellent care to our clients and we will continue to do so. Thanks a lot.


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Review from J Y (Wife of Resident) published on 12 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband received was excellent. The carers really cared and form relationships with him. He was very grateful for their patience and understanding.

Reply from Gulzar Nazir, Registered Manager at Oldham Total Care Unit

Hi,
Thank you for giving us nice feedback, it is highly useful for us, much appreciated.


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Review from R M (Daughter of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

From the minute my dad arrived they cared for him as an individual, finding out what interested him and what he liked. They also took time to make sure my mum was ok.
The nursing staff were excellent and were responsive to any issues he had.

Reply from Gulzar Nazir, Registered Manager at Oldham Total Care Unit

Hi,
Much appreciated your view, thank you very much.


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Review from Grant L (Partner of Resident) published on 12 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management have been impeccable. Would hate to lose the staff that work so hard to make her life bearable. Thank you so much.

Reply from Gulzar Nazir, Registered Manager at Oldham Total Care Unit

Hi,
Thank you very much for your nice comment about our services, much appreciated. We will continue to improve our service to meet high standards.


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Review from H C (Resident) assisted by family/friend published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Arrived at Chadderton Total Care Unit from hospital very ill, requiring 100% assistance in all areas of care. Needed hoisting at all times. Soft diet because of swallowing problems. Gained some weight and able to be moved to communal areas by wheelchair. After input by physiotherapy, able to walk with
a walking frame with the support of a carer. Myself and family appreciated the care and support of all the staff during this difficult period.

Reply from Gulzar Nazir, Registered Manager at Oldham Total Care Unit

Hi,
Big thank you for reviewing our care, we will continue to deliver a high standard of care.


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Review from Ian S (Son of Resident) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff for their care and support to my mother in her final weeks.
My wife and I could not have wished for a better home.
Thank you.
(Management - when we came in to say goodbye, I was promptly asked for her funeral provider - a heads up would have helped).

Reply from Gulzar Nazir, Registered Manager at Oldham Total Care Unit

Hi Ian,
Sorry to hear about your mother and thank you for your good review about Chadderton Total Care Unit. You mentioned excellent care has been provided to your mother, it means a lot to us, my staff will be very proud.


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Review from Michael S (Husband of Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For my wife, the care and support has been excellent. you have the YDU and dementia unit. The unit my wife is in, she has all her meals in her room, the reason being is it upsets her to watch the unfortunate people who have to be fed. Would it be possible for like-minded people, as my wife, to be put
where they can eat and socialise together?
Thank you, keep up the good work you do.

Reply from Gulzar Nazir, Registered Manager at Oldham Total Care Unit

Hi.
Thank you very much for the good review, we will continue to support our clients better and provide a high standard of care.


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Review from J Y (Daughter of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of nursing care, carers and hospitality staff is excellent. They treat people with respect as individuals and are extremely responsive and caring. The home is very clean and well-presented, including the gardens.

Reply from Gulzar Nazir, Registered Manager at Oldham Total Care Unit

Hi,
I am grateful to you to review our care, we will continue to improve our service. Also, will provide a high level of care to our clients.


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Review from J M (Daughter of Resident) published on 26 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was placed within the dementia care unit for respite care. The care provided was of a high standard. I could visit when I wanted to daily and at different times. The staff were always nice with other patients - they provided care for my father that we could not and therefore, he became a permanent
resident. I feel that I can leave and he is looked after. Staff will also ring if there are any concerns.

Reply from Gulzar Nazir, Registered Manager at Oldham Total Care Unit

Hi,
I really appreciate your kind words, my staff will be very happy to see your kind words. We ensure you, we will continue providing a high standard of care with a personal touch.


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Review from V C (Friend of Resident) published on 21 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been nothing but impressed with the quality of care my friend has received since being in Chadderton Total Care Unit. There is a nice, warm, friendly atmosphere and staff are very accommodating and even keep you up to date at times when you can't visit.

Reply from Gulzar Nazir, Registered Manager at Oldham Total Care Unit

Hi,
Thank you very much for reviewing our home. We will continue to provide a loving home for residents.


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Review from M W (Brother of Resident) published on 13 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Wanted to come and visit my sister for her birthday with my wife, two sons under 16. Told have to do two and two. Normally me and my wife come alone.
Kids not seen her for two years due to restrictions, wanted to see her for her birthday. I understand that there are guidelines but we're in an outside
conservatory, we travelled over one hour to get there, so to be told we have to do two and two and sit outside in November is crazy.

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Review from Michael G (Son of Resident) published on 6 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Total Care Care Home cared for Mum exceptionally well. Every aspect of her stay (for over two years) exceeded our expectations. The staff were extremely professional and friendly. The care was very personalised to Mum's needs. Her medication was all taken care of, and calls to her GP and hospital
were always handled promptly. She was fed extremely well. She was always treated with the utmost dignity and respect. The communication was very good, always contacting the family when needed. Her room was good, and the room and communal areas were always kept very clean. They took time to arrange events such as singers, bingo, religious services etc. The team were very experienced and took time to advise and guide the family, always with Mum's best interests in mind. Daily visits were always accommodated, and family were always made very welcome. I would strongly recommend this care home to anybody who is considering placing a family member into care.

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Review from Jane D (Daughter of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum arrived in October 2018 and although having been cared for at home (4 visits per day with carers) was not receiving the care she really needed. Within 2 weeks of moving into Chadderton Total Care Unit Mum was so much brighter and responsive. I can't praise the dedication of the staff - they are
just brilliant.

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Review from J C (Daughter of Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was on Lakeland Suite and all the staff were very caring and compassionate to the whole family.
The staff looked after us in a very difficult time and it was very much appreciated.

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Review from Diane M (Daughter of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been in Total Care Chadderton since July 2016. I was a very difficult decision for all of our family but she has settled well. The staff are amazing, never too much trouble to do anything mum wants or needs.
The carers on Windermere are so devoted to the residents. It had made a very
difficult decision easy for us as a family as the care is second to none. Thank you to all involved.

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Current Review Score: 8.8 (8.766)

Overview of Review Score

The Review Score of 8.8 (8.766) out of 10 for Oldham Total Care Unit is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.389 for Oldham Total Care Unit is calculated as follows: ( (67 Excellents x 5) + (44 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 126 Ratings = 4.389

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.377 Points relating to the number of positive Reviews for Oldham Total Care Unit is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 146 registered maximum number of service users is 29.2. 11 Positive Reviews ÷ 29.2 = 0.377

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (3)

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Frequently Asked Questions about Oldham Total Care Unit

What types of Care is Oldham Total Care Unit registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oldham Total Care Unit provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Oldham Total Care Unit have?

There are 146 Single Rooms.

What are the Facilities & Services at Oldham Total Care Unit?

Own Furniture if required, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oldham Total Care Unit to the centre of Oldham?

1.4 mile(s) as the crow flies, distance by road may be significantly further.