The Alexandra Nursing Home

71-75 Queens Road, Oldham OL8 2BA
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8.9 22 Reviews
  • The Alexandra Nursing Home, Oldham

Care Provided by The Alexandra Nursing Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 35 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Teresa Harwood (Manager)
  • Admission Criteria
    • Ages from 30 to 100
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for The Alexandra Nursing Home

  • Paying for a care home can be a difficult think to get your head around. There are many options and funding could also be available. If the local authority decide that you have eligible care needs they will carry out a financial assessment to work out how much you may have to pay towards the cost of care. This amount will depend on your income, savings and assets. If you have to contribute towards the cost of long term care there are many ways to pay for it and its important to look at all options to see whether it’s right for you.


    When you apply to The Alexandra Nursing Home we will carry out an assessment of your care new to ensure our home can meet your needs and the type of care you will require. Our exact fees vary depending on the size of the room, whether the room has en-suite facilities and depending on any additional care or equipment needed. Also your needs may change when you are supported by us, and as our homes charge different rates for residential and nursing the fees may change.


    You can also find more information on the following website


    If you have any other questions please feel free to contact us


Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visiting is by prior arrangements


  • Parking
  • Plenty of onsite parking.


The Alexandra Nursing Home Reviews (22)

Total of 22, showing 21-22
8.9

The Alexandra Nursing Home has a Review Score of 8.9 (8.898) out of 10, based on 5 reviews in the last 2 years. Over all time The Alexandra Nursing Home has 22 reviews.

Overall Experience

  • 15
  • 4
  • 3
  • 0
  • 0

Date Published

22
1
3
5
17
Overall Experience  Overall Experience 5.0 out of 5

I visit my Mother-in-law on a day to day basis. I go to The Alexandra at all times. I have witnessed excellent nursing care given by a brilliant caring team of both nurses and carers. I am a qualified nurse myself and would recommend The Alexandra to anyone needing care. It has a friendly, happy feeling
about the home.

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Care / Support

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Treated with Dignity

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Overall Experience  Overall Experience 5.0 out of 5

The Alexandra started looking after my brother in December 2014. He has learning disability and alzheimers. His room is lovely and the staff are all caring and professional. They have made a big difference to our brother since his move from his other care home. The Alexandra has a lovely warm feeling
to it and as a family we are all very grateful to the staff. They are all very helpful and honest when we ask about our brother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

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Value for Money

Current Review Score: 8.9 (8.898)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 8.9 (8.898) out of 10 for The Alexandra Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.684 for The Alexandra Nursing Home is calculated as follows: ( (40 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 57 Ratings = 4.684

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.214 Points relating to the number of positive Reviews for The Alexandra Nursing Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 5 Positive Reviews ÷ 7 = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Dec 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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