Review from David M (Brother of Resident) published on 5 November 2019
Submitted via Postal Card • Report

Overall Experience

My brother has now been in Longwood Lodge care home for sixteen months and suffers from dementia. Firstly, the manager and staff are caring and bring out his sense of humour and make him feel so comfortable. They allow him to help in the garden and take him for walks in the adjacent park and to the

shops. He tells us the food is good, has a lovely room and the whole place is well furnished, clean with no smells. He could not be looked after any better.

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Review from Vincent W (Son of Resident) published on 18 June 2019
Submitted via Website • Report

Overall Experience

It really gives me peace of mind to have my Mum in Longwood. My Dad was in here before and the staff went above and beyond over an extended period of time. The staff are experienced, genuine, and attentive. The staff helped the family with expectations of how Mum would settle in and she's been less

anxious and slept better since she went in. I've never once thought, "it would be better for Mum if only they'd..."
If Mum can hold the room for a few years, they can keep the family name on the door and I'll move in when I forget where my own door is!

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Review from Pat B (Daughter of Resident) published on 15 January 2018
Submitted via Website • Report

Overall Experience

My mother was a resident of Longwood Lodge for 17 months. After making this very hard decision to place mum in care we never expected her to settle in as well as she did. All the staff were welcoming and friendly and made this move trouble-free.
She was very happy in Longwood and the dedicated, caring

staff treated her with nothing but respect, compassion and dignity. We can never thank them enough for their dedication in caring for her - words seem inadequate.
I would recommend Longwood Lodge.

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Review from L G (Granddaughter of Resident) published on 10 November 2017
Submitted via Postal Card • Report

Overall Experience

Staff are friendly and welcome us into the home. My grandma is well looked after and she enjoys the activities which take place.

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Review from K M (Son of Resident) published on 10 November 2017
Submitted via Postal Card • Report

Overall Experience

My mother has been very settled and likes the staff (despite wishing she was able to live independently). We have had issues with the loss of hearing aids but staff have been very helpful in searching.

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Review from Mavis C (Resident) published on 8 November 2017
Submitted via Postal Card • Report

Overall Experience

Excellent care given by wonderful staff. My room is lovely and is cleaned regularly.
I am looked after so well and I know how lucky I am to have chosen Longwood Lodge when I was not able to stay in my house any longer.

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Review from D S (Daughter-in-law of Resident) published on 8 November 2017
Submitted via Postal Card • Report

Overall Experience

I always find staff to be friendly, helpful and courteous.
Facilities are of a very good standard.
Rooms are of a very high standard.

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Review from M T (Friend of Resident) published on 30 October 2017
Submitted via Postal Card • Report

Overall Experience

The staff at Longwood are very friendly and helpful.
Nothing is too much trouble.
It's a pleasure to go there.
Everyone is so nice.

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Review from Eric T (Resident) assisted by family/friend published on 13 October 2017
Submitted via Postal Card • Report

Overall Experience

Well cared for but not walking as much as hoped for.

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Review from D W (Grandson of Resident) published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience

The staff and facilities are excellent. The staff pay the residents a lot of attention and they personalise the care to every person and care so much about them.
Everyone who resides there is very well looked after and they are visibly happy to be in such a place. A couple of amazing staff come to

mind, they have an excellent relationship with the residents and regularly go above and beyond for the residents.

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Review from J B (Daughter of Resident) published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience

Since my parents moved here they have received the best care and attention I could wish for. The facilities are excellent and all the residents have the opportunity to take part in daily activities.
All the staff have a wonderful, caring and patient attitude and go out of their way to do their best

for all. My family is kept well informed if any problems or illnesses develop and this enables us to relax, knowing our parents are so well cared for.
The staff are fantastic, they have great relationships will all residents and their families.

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Review from L C (Granddaughter of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience

Generally very happy with Longwood Lodge, my Grandma seems to have settled in very well.

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Review from Bernadette C (Daughter of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience

My Mum has been a resident here since November 2016. She was adamant she wanted to remain in her own home but she was no longer safe there.
My brothers and I looked around many homes in the area.
The welcoming and dignified atmosphere at Longwood Lodge struck us immediately.
The experience and professionalism

of the staff is admirable and the kindness and care shown to my Mum is more than we could have hoped for.
She has settled very well.
I have peace of mind that I haven't had for the last 3 years.
This is a lovely home.

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Review from Gerald M (Son of Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience

I have been exceptionally impressed with the work rate, capability and compassion of all who care for my mother.
I never believed that we could find a residential care home so well-decorated, clean and caring for Mum.
It has taken a terrific weight off our minds. Nothing has been too much trouble

to the staff who have gone out of their way to help Mum settle in.

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Review from B W (Daughter of Resident) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience

My mother has been a resident in the home for 11 months now. Prior to this, she had spent 2 weeks in a home local to me and 1 month in a different home, both as a respite resident. We also had a look around at least 4 other homes before making a decision on Longwood Lodge. It was recommended to us by

a friend and also a family member and we have not been disappointed.

I realise caring is now an easy job both physically and mentally, but the staff are wonderful with the residents under sometimes difficult circumstances. The home is always clean and cheerful.
One of the main reasons we picked Longwood Lodge was because of the daily activities which were promised at the other homes but never materialised but in Longwood - goes in daily and is a real asset.

When I leave my mother after a visit, I feel confident she is safe and well looked after.

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Review from Martin B (Son of Resident) published on 22 September 2016
Submitted via Postal Card • Report

Overall Experience

An excellent care home, great staff, we are very lucky to have my father a resident there.

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Review from Christine M (Daughter of Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience

Mum was in the advanced stages of dementia when she moved into Longwood Lodge following hip operation on my dad. She received dignified and devoted care for two years from managers and staff before her death in Sept 2015. Her changing needs were continually assessed and adaptions were professionally

and sensitively addressed at all times. Kindness and consideration were shown to family throughout. I had researched 20+ care homes in the area and dad and myself had no hesitation in choosing Longwood Lodge as the most beneficial care setting for mum. Grateful, thanks to all.

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Review from V D (Daughter of Resident) published on 22 July 2016
Submitted via Postal Card • Report

Overall Experience

My mum has been in Longwood Lodge since December 2015. She has dementia and with the help and patience of the staff has now settled very well and is happy there.
Longwood is a bright, well decorated, clean and very friendly home, and seems to be managed very well.

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Review from David P (Son of Resident) published on 28 June 2016
Submitted via Postal Card • Report

Overall Experience

My mum moved in full time care back in April after a series of falls. Longwood Lodge was recommended by friends. So far I've been very impressed in every aspect of my mums care. The staff are very friendly to her and any of her visitors. Any health concerns are addressed quickly and the doctor is called

out promptly. My mum was very reluctant to go into care but I can tell she's enjoying it much more than she expected. Already an optician arrived and sorted her out with new glasses.

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Review from MF (Daughter of Resident) published on 21 June 2016
Submitted via Postal Card • Report

Overall Experience

I would not hesitate to recommend this care home to any concerned person finding themselves in the position of finding somewhere for their loved ones to live. Since my mother has lived in Longwood Lodge she has had excellent care from every member of staff, she has been looked after with dignity and

passion. If we have had any issues, they have been quickly dealt with.

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Longwood Lodge Care Home

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