ShawSide Care Village

77 Oldham Road, Shaw, Oldham OL2 8SP
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9.0 78 Reviews
  • ShawSide Care Village, Oldham
Shaw Side is a residential care village catering to 150 residents across five houses in 4 acres of grounds. Whether you are looking for long-term, respite or specialist care, they provide first-class residential, nursing and dementia support that’s tailored to meet your personal needs.

The health and wellbeing of residents is the main priority here at Shaw Side. They believe that when people feel truly cared for and comfortable with their surroundings, that’s when they’re able to lead their most fulfilling life. They’ve taken great care in designing their warm, engaging bedrooms, lounges and communal areas, something you’ll quickly notice if planning a visit to the home.

The landscaped gardens are a haven for local wildlife, with mature trees and beautiful flowers blooming throughout the warmer months. The home's professional chefs offer an excellent range of home-cooked options using the very best fresh produce that’s available each season.

Is Shaw Side the perfect home for you? Get in touch with the team to arrange a visit or online viewing, they’re always happy to help!

Care Provided by ShawSide Care Village

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 150 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Yvonne Burutsa (Operations Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (150)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 1

Funding & Fees Guide for ShawSide Care Village

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,093 – £1,311
    • Self-Funded Residential Dementia Care £1,093 – £1,311
    • Self-Funded Nursing Care £1,328 – £1,593
    • Self-Funded Nursing Dementia Care £1,328 – £1,593
    • RESPITE Self-Funded Residential Care £1,311 – £1,573
    • RESPITE Self-Funded Residential Dementia Care £1,311 – £1,573
    • RESPITE Self-Funded Nursing Care £1,594 – £1,912
    • RESPITE Self-Funded Nursing Dementia Care £1,594 – £1,912
  • (these prices are only a guideline, please contact ShawSide Care Village to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Plenty of free on-site car parking.


Total of 78, showing 61-78
9.0

ShawSide Care Village has a Review Score of 9.0 (9.015) out of 10, based on 22 reviews in the last 2 years. Over all time ShawSide Care Village has 78 reviews.

Overall Experience

  • 41
  • 28
  • 4
  • 3
  • 2

Date Published

78
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Overall Experience  Overall Experience 5.0 out of 5

Staff very caring and treat the patients and visitors with respect and care. Very helpful and keep you informed on all proceedings.

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Overall Experience  Overall Experience 5.0 out of 5

Carers are good and treat the patients with dignity. Nothing seems to be a problem.

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Overall Experience  Overall Experience 4.0 out of 5

Receiving excellent service overall.

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Overall Experience  Overall Experience 4.0 out of 5

Very kind and thoughtful staff.

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Overall Experience  Overall Experience 5.0 out of 5

I am pleased that my mum is cared for here. The staff are attentive and pleasant. They have monitored mums weight and improved her overall health. Her room is lovely. The manager is very caring and an excellent manager. My only comment is I would like more stimulation specific to dementia sensory, reminiscent,
chair exercises to music.

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Overall Experience  Overall Experience 4.0 out of 5

Staff are very helpful. Good interaction with patients.

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Overall Experience  Overall Experience 4.0 out of 5

I find all the staff caring and very approachable.

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Overall Experience  Overall Experience 5.0 out of 5

Each day, when I visit my wife in Oldham House, I am full of admiration at the way all the carers take all the different problems of each day in their stride. They really do care. I have now shed the guilt of parting with my wife, because I know she is safe and being cared for.

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Overall Experience  Overall Experience 3.0 out of 5

Things have improved a lot since the home was sold to you. There is still room for improvement in some areas.

Reply from Clare Sheehan, Care Advisor at ShawSide Care Village

Thank you for your review. We value all feedback as this helps us to improve our service where required. We are pleased that you have noticed improvements at the home since it became part of HC-One; we continually review the services provided at our homes and take action as necessary to improve the quality of life for our Residents.


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Overall Experience  Overall Experience 4.0 out of 5

Oldham House is an excellent unit to be in. The staff are very caring and inform you of any problems.

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Overall Experience  Overall Experience 5.0 out of 5

I have been looked after by the staff and treated with extreme dignity. They could not be any nicer.

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Overall Experience  Overall Experience 5.0 out of 5

My mother comes in when I have respite, I feel very happy putting her in Shaw Side Care Home, she is well looked after, just like at home. Staff all very good in every way. She feels happy herself to come.

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Overall Experience  Overall Experience 4.0 out of 5

Very nice home and staff are friendly. Clean and tidy.

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Overall Experience  Overall Experience 4.0 out of 5

Since my grannie has been in this home, her care level and hygiene have been lovely to see. She always seems happy, talks about the other residents and staff highly. If ever an issue it is always dealt with.

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Overall Experience  Overall Experience 4.0 out of 5

The staff here are always willing to help in any way they can, as are the management team. The home itself is comfortable, clean, a safe place where I feel I can trust my mother to be looked after with care and support.

Reply from Jayne Duck, Customer services administrator at ShawSide Care Village

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Overall Experience  Overall Experience 5.0 out of 5

Staff were very patient especially when a resident was angry and abusive - problems that come with dementia not there before. Staff allowed residents pattern of life to continue where safe and secure. i.e times of getting up and going to bed. All staff seemed to have very good rapport with all residents
- no favourites. Food likes and dislikes catered for where possible.

Reply from Rachel Elliott, Customer Service Administrator at ShawSide Care Village

Thank you for your review. We are pleased to hear about your positive experience and appreciate you views of our home and will share your comments with the home manager. The Bupa Customer Care Team.


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Overall Experience  Overall Experience 5.0 out of 5

My nan has been a resident almost 4 years in Beech House Shaw Side. In that time her care and treatment has been exemplary. The staff have treated her as a member of the family and despite her dementia she has been happier than in many other periods of her life.

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Overall Experience  Overall Experience 4.0 out of 5

This care home was ideal for my aunt, close to her home in Shaw. The home was warm, clean and the staff were very welcoming. The management seem on the ball and were soon dealing with my aunt's many issues. She was treated very sympathetically with a great degree of kindness. The staff had no problem
dealing with her many complex health issues. I am really grateful that she was able to spend her final days in such a lovely place. Many thanks to all at Shaw Side Care Home.

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Current Review Score: 9.0 (9.015)

Overview of Review Score

The Review Score of 9.0 (9.015) out of 10 for ShawSide Care Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.415 for ShawSide Care Village is calculated as follows: ( (166 Excellents x 5) + (62 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) + (12 Very Poors x 1) ) ÷ 260 Ratings = 4.415

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for ShawSide Care Village is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 150 registered maximum number of service users is 30. 18 Positive Reviews ÷ 30 = 0.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Aug 2021

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Requires improvement
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Chloe

Chloe Chambers

Job Title: Home Manager at Royton

Chloe is the manager at Royton care home, part of Shawside Care Village.


Yvonne

Yvonne Burutsa

Job Title: General Manager

Joined: 2023

Yvonne Burutsa is a trained Registered General Nurse with a qualification in Strategic Management. Yvonne has over 20 years of experience in the healthcare sector. She has been managing care homes for the last 13 years and has 5 years experience of working in multisite care homes.


Yvonne has also been awarded the nurse of the year award and is very passionate about uplifting the standards of care in care homes through working closely with Residents, Family and the multidisciplinary team.