Treetops Nursing Home

10 Carthage Street, Oldham OL8 1LL
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7.8 9 Reviews
  • Treetops Nursing Home, Oldham
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Care Provided by Treetops Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 34 Service Users
  • Primary Care Categories
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Mathew Thoppil (Manager)
  • Admission Criteria
    • Ages 45+
  • Room Information
    • Single Rooms (34)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting


  • Parking

  • Car park on site


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Treetops Nursing Home Reviews (9)

7.8

Treetops Nursing Home has a Review Score of 7.8 (7.782) out of 10, based on 4 reviews in the last 2 years. Over all time Treetops Nursing Home has 9 reviews.

Overall Experience

  • 6
  • 2
  • 0
  • 0
  • 1

Date Published

9
3
3
4
5

Review from Helen W (Daughter of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Tree Tops for the last 2 years following a hospital stay. We could have moved her nearer to our home but she was very happy and well cared for at Tree Tops so she is still here. There is always a good variety of food on the menu and always tea and biscuits on offer for
both residents and visitors.
All the staff are lovely and polite and care for all the residents extremely well.
There is always a good variety of entertainment to keep the residents occupied. There are regular meeting for the families and I feel very included.
The staff are warm and friendly to the residents visitors and they are like my second family.
I would recommend Tree Tops to anyone considering a Nursing Home or Care Home for family or friends.

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Review from Jennifer O (Daughter of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the care and cleanliness of the home and residents. If you have any concerns regarding your relative they do phone the doctor also nurse is on site and on hand to explain and check any symptoms or infections. They keep you informed of any changes or any hospital treatments they require.
Overall the staff and manager are very approachable and kind and it is open visiting which makes the difference . they do take the needs of residents into consideration and will try and put measures in place if they can to help

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Review from Alison F (Daughter of Resident) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care provided for my Dad at Treetops Nursing Home over the past 4 months. He was discharged here from a hospital admission. The nursing staff are competent, caring and experienced and I have every confidence in them. All carers we have encountered have been skilled, cheerful and
friendly and do everything they possibly can to help Dad and keep him comfortable. We have always been made to feel welcome whenever we have visited, any time of day and for however long. The food is excellent and there is a choice every day, freshly cooked on the premises.
The home manager is relatively new in post, but genuinely cares about providing the best care possible and has instigated several quality improvement initiatives. I am a health care professional myself and have had cause to visit many different care homes in the course of my career. I feel very fortunate that a place was available at such an excellent home when my Dad needed it.

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Review from P B (Respite Resident) published on 13 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I had to stay in this nursing home for a couple of months. I arrived in December, my partner met me at the room. The room had never been cleaned, Mother's Day card still on the wall, my partner needed to go back to work and was calling back later to put my items away. As soon as she went the carers
entered the room, started in my items in the drawers which were full of the old person's items like hairbrushes, false teeth, things and other items. They started putting my things in the drawers, one of them took an envelope containing a bag of silver coins and a bag of pound coins, saying I'm not allowed any money in my room. When I was leaving they said I have no money with me on arrival.
Sometimes sandwiches arrived on a wet plate causing soggy sandwiches, the residents with dementia would not know the difference. After a couple of nights my family called to see me in the room and said we're not staying, the manager then offered a different room.

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Review from Beverley M (Daughter of Resident) published on 7 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum received palliative care at Treetops. During her time there, I found the staff to be professional and empathic. On the day that she died, my brother and I were treated with kindness and my mother with total respect and dignity. I cannot praise the staff highly enough. Nothing was too much trouble.

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Review from Lynn L (Daughter of Resident) published on 25 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was resident in the Tree Tops from Feb 2017- Dec 2017. She received excellent care. The staff were always pleasant, caring and patient, the residents are well fed and always had a choice. The management and qualified staff would always update me if there was any change in my mum's care. The carers
work very hard making sure
the residents are well looked after, not only with their personal hygiene but their mental wellbeing. No one wants to put there loved one into care but my mum and I were very lucky to find such a good care home.

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Review from N A (Daughter of Resident) published on 1 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really happy with Treetops, really nice loving caring staff. Thanks to all.

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Review from Cherill S (Daughter of Resident) published on 17 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Treetops has recently been refurbished and the management are constantly reviewing and trying to make improvements. All the staff are cheerful, friendly and very accommodating to both residents and visitors. Residents rooms are clean and large. Residents are encouraged to have their own possessions
to make them feel safe and at home. There is no restrictions on visiting and you are able to stay for as long as you wish, staff provide drinks, biscuits and even meals for guests. Residents are given a menu choice at each meal time and the dining room and lounge are both spotless. Activities are on going if residents and guests would like to join in. residents are treated with respect and always look well cared for.

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Review from N H (Resident) published on 14 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident at Treetops nursing home for over 18 months, and I have received a good standard of care and support. The food is of a very good standard and I am listened to which I think is very important.

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Current Review Score: 7.8 (7.782)

Overview of Review Score

The Review Score of 7.8 (7.782) out of 10 for Treetops Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.091 for Treetops Nursing Home is calculated as follows: ( (31 Excellents x 5) + (3 Goods x 4) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 44 Ratings = 4.091

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.691 Points relating to the number of positive Reviews for Treetops Nursing Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8. 3 Positive Reviews ÷ 6.8 = 0.441

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Jul 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (0)

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Frequently Asked Questions about Treetops Nursing Home

What types of Care is Treetops Nursing Home registered for?

Older Person Care, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Treetops Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Treetops Nursing Home have?

There are 34 Single Rooms.

What are the Facilities & Services at Treetops Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Treetops Nursing Home to the centre of Oldham?

0.6 mile(s) as the crow flies, distance by road may be significantly further.