The home has an open door policy, welcoming friends and family at all times.
If a meeting with the Home Manager is required, please call in advance.
Meal times are protected - there will be no answer to phone calls or the door during these times. Please contact the home directly for information on these mealtimes.
Free parking available on site.
Church Walk has a Review Score of 8.3 (8.278) out of 10, based on 1 reviews in the last 2 years. Over all time Church Walk has 3 reviews.
Review from A S (Niece of Resident) published on 7 December 2023
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Review from Amanda S (Sister of Resident) published on 18 November 2019
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Reply from Maxine Buckley, Peripatetic Home Manager at Church Walk
Thank you so much for your kind words. I’ll make sure to pass your comments on to your brother’s care team here at Church Walk.
We were so happy to sort out a holiday for your brother. His care team had a great time too – and it was our pleasure to be there with you to celebrate this milestone in his life!
Your brother has built up a good rapport with the care team here at Church Walk – and we enjoy his sense of humour. Thank you for taking the time to review us.
Facilities
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Cleanliness
Treated with Dignity
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Staff
Activities
Management
Safety / Security
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Value for Money
Review from Amanda (Sister of Resident) published on 14 December 2015
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The Review Score of 8.3 (8.278) out of 10 for Church Walk is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Church Walk is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.278 Points relating to the number of positive Reviews for Church Walk is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6. 1 Positive Reviews ÷ 3.6 = 0.278
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Dec 2020
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2021
Hi, I'm Charlotte, the Home Manager at Church Walk care home in Kirkholt, Rochdale.