Hulton Care Home

Clarkes Brow, Middleton, Manchester M24 6BW
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9.6 37 Reviews
  • Hulton Care Home, Manchester
Hulton care home provides residential, and dementia care, from respite stays to long-term residence.
The home is located in Middleton, Manchester, in a residential area close to a pub and parish church. The home is purpose-built and beautifully decorated.
There is a wide choice of food available and any dietary requirements or preferences are catered for. There is a busy activities schedule including arts and crafts, bingo, reminiscence sessions and quiz nights.

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Care Provided by Hulton Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 30 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Corinne Rhodes (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (30)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Hulton Care Home

  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £850
  • (these prices are only a guideline, please contact Hulton Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Hulton Care Home Reviews (37)

Total of 37, showing 21-37
9.6

Hulton Care Home has a Review Score of 9.6 (9.564) out of 10, based on 9 reviews in the last 2 years. Over all time Hulton Care Home has 37 reviews.

Overall Experience

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Date Published

37
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28

Review from E B (Partner of Resident) published on 24 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Being as I have not been able to visit my partner indoor for over a year I, therefore, have to write a limited review. I have had window visits once a week though there were periods when these did not happen. Facetime was instigated as well. Observing my partner through the window and was able to see
that he was well cared for, clean and suitably dressed. His appearance gave me no cause for concern, which is a credit to the carers. At times he became frustrated and upset and as he has speech difficulties, his understanding of the whole situation was questionable. Other times he was very happy to see me.
One negative that I do have regarding the 'window visits' is that we were supervised throughout our visit which I found objectionable as we were not able to have any private or personal conversations. This apparently was the rule. I feel that every resident should have been assessed individually as to whether the visits should be supervised.

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Review from G H (Daughter of Resident) published on 15 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is very happy here. The staff have worked hard and kept things going over a difficult period without a manager or administrators. Now, there is a new manager and administrator things should run well - both seem very committed, which should resume when the new coordinator starts. She enjoys the food,
her room is comfortable as are the other areas in the home, the lounge and the dining room. Mum has settled in well and feels at home. It is a very homely environment.

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Review from W C (Friend of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly and helpful staff. Nothing was or is too much trouble for them.

Reply from Olivia Shields, Marketing Assistant at Hulton Care Home

Thank you, Wendy, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Lee H (Friend of Resident) published on 15 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited the home a few times, to visit an old neighbour. The staff have always been warm and welcoming. Food always looks nice and well presented. Activity coordinator has just started and seems really enthusiastic. Rooms are lovely and homely. It is always clean and never noticed any smells.

Reply from Jasmine Bracken, Marketing Administrator at Hulton Care Home

Thank you, Lee, for your comments about your recent experience at Hulton Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Brian D (Regular Volunteer) published on 23 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really impressed with the care from all the staff.

Reply from Ronnie Cavanagh, Marketing at Hulton Care Home

Thank you for letting us know how we are doing at Hulton Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Mary C (Daughter of Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Hulton Care Home have cared for my mum for just over a year. The staff are always friendly and helpful and have mum's best interest at heart. She tells me she feels safe and well cared for. Her room is always clean and the bed is changed regularly. She enjoys the food and is impressed with the new menu.
Any concerns we have are dealt with promptly and efficiently.

Reply from Ronnie Cavanagh, Marketing at Hulton Care Home

Thank you, Mary, for letting us know how we are doing at Hulton Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Carole E (Relative of Resident) published on 28 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my relative a few times over the last few months. The home has always been welcoming, clean and the care team are fabulous and dedicated. Recent new manager seems to want to move the home forward. I would wholeheartedly recommend this home.

Reply from Ronnie Cavanagh, Marketing at Hulton Care Home

Thank you, Carole, for letting us know how we are doing at Hulton Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from K H (Son of Resident) published on 9 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My very elderly mother has needed residential care for the past six months.


She likes the homely feeling of the home and praises the staff and service.


I have always found the staff to be very helpful.


Reply from Ronnie Cavanagh, Marketing at Hulton Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Hulton Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Amanda W (Sister of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home and staff are brilliant. My brother is very happy here.

Reply from Ronnie Cavanagh, Marketing at Hulton Care Home

Thank you, Amanda, for your comments about your recent experience at Hulton Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Jack M (Brother of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is a 'nil by mouth' resident. I visit five days a week for 20 - 30 minutes at lunchtime. Due to my visits at lunchtime, I am not present for the activities that take place.
I don't have any dealings with his financial accounts.

Reply from Ronnie Cavanagh, Marketing at Hulton Care Home

Thank you, Jack, for letting us know how we are doing at Hulton Care Home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.


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Review from Debi H (Daughter of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mum was in here they looked after her as though she was their parent. The staff are exceptional, hard-working and I wouldn't have put my mum anywhere else. It's an excellent home.

Reply from Ronnie Cavanagh, Marketing at Hulton Care Home

Thank you Debi for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Hulton Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Mum with dignity and the compassion she deserved during her time at our home. We hope that her time at Hulton did see some friendships flourish with both the Care team and residents. Thank you again Debi, if there is anything more we can do, please do not hesitate to reach out.


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Review from Janet L (Daughter of Resident) published on 13 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was advised after eleven weeks in the hospital to have a six-week respite care break. My husband and I had to view a few places but Hulton Care appeared far superior to others and fortunately mum was able to go to Hulton Care. After four weeks there she said she wanted to become a full-time resident.
The care she receives has certainly helped my mum, even her own doctor has commented on how much better she looks now. We are impressed with the carers/staff. She is treated well with dignity and compassion. Thank you.

Reply from Ronnie Cavanagh, Marketing at Hulton Care Home

Thank you, Janet, for your comments about your recent experience at Hulton Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Harry J (Resident) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been here for at least 5 maybe 6 months while I recovered from heart-failure, and so far I have been treated perfectly well, even though I admit I have not always been the model patient I could have been, they still put up with me, for which I am grateful.

Reply from Ronnie Cavanagh, Marketing at Hulton Care Home

Thank you, Harry, for your wonderful feedback about Hulton Care Home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments. We are glad to hear how well you have settled in at our home. If there is anything more we can do, please do not hesitate to reach out.


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Review from J T (Daughter of Resident) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has now been a resident at this home for 3 years.
This was a very difficult decision for myself and my sister.
The staff at this home are amazing! They are all very caring and considerate.
We couldn't ask for any better care for our mum.

Reply from Ronnie Cavanagh, Marketing at Hulton Care Home

Thank you for your comments about your recent experience at Hulton Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Gemma (Niece of Resident) published on 14 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been in the home for 14 months and during that time he has received excellent care from the staff as they go over and above the expected requirements. Entering the home, there is a warm, relaxed and friendly atmosphere.

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Review from Amanda C (Daughter of Resident) published on 16 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I went to several care home in the area looking for a suitable place for my elderly mother, with my niece. This for us was by far the best we were greeted warmly and shown around. All facilities were shown to us and also what the rooms were like, we had a lot of questions and concerns and all of these
were answered as well as other information. It is very clean all carers are friendly, efficient and attentive. This making it a lot less stressful when placing my mother into care.

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Review from J R (Brother-in-law of Resident) published on 2 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dreading putting my brother-in-law in a home. How mistaken can you be?, from management all the way to the cleaner the attitude and care is second to none.

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Current Review Score: 9.6 (9.564)

Overview of Review Score

The Review Score of 9.6 (9.564) out of 10 for Hulton Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.664 for Hulton Care Home is calculated as follows: ( (78 Excellents x 5) + (22 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 107 Ratings = 4.664

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Hulton Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Oct 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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