Arden Court

76 Half Edge Lane, Manchester M30 9BA
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9.7 50 Reviews
  • Arden Court, Manchester
At Arden Court, they believe each day represents a chance to accomplish something, no matter what challenges stand in the way. It’s their mission to deliver on this promise and help residents get the most they can out of their daily routine.

They offer both long-term and respite nursing care, and always take a holistic approach to the physical and mental wellbeing of their residents. A big part of that is down to the unwavering commitment of their specialist nurses, care assistants and superb support team, all of whom focus on tailoring the right level of care to meet individual needs. They work hard and laugh often!

From stimulating activities to delicious home-cooked meals, they set high standards for themselves and will always be there to lend a helping hand. They’re also very proud of their long-standing roots within the local community and the fact many residents and their families see Arden Court as the home of choice for residential, dementia and palliative care in the Eccles and Salford area.

Feel free to get in touch if you have any questions or you’d like to arrange a viewing or online visit.

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Care Provided by Arden Court

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Alina Popescu (General Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Arden Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,395 – £1,674
    • Self-Funded Nursing Care £1,395 – £1,674
    • RESPITE Self-Funded Residential Care £1,675 – £1,999
    • RESPITE Self-Funded Nursing Care £1,675 – £1,999
  • (these prices are only a guideline, please contact Arden Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting Times:


    Mon/Sun - 9am - 7pm


  • Parking

  • Limited parking is available onsite


Arden Court Reviews (50)

Total of 50, showing 1-20
9.7

Arden Court has a Review Score of 9.7 (9.683) out of 10, based on 17 reviews in the last 2 years. Over all time Arden Court has 50 reviews.

Overall Experience

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Review from Michael P (Son of Resident) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the staff are all very helpful and efficient. They are also conscientious when preforming their duties, and all with a smile.

Reply from Alina Popescu, General Manager at Arden Court

Thank you for your kind words! We're delighted to hear that our team's efforts made a positive impression. We'll be sure to share your feedback with them-nothing makes us happier than knowing we helped make your experience enjoyable.


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Review from Lynne T (Wife of Resident) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been cared for at Arden Court for 13 months now. The care he receives is second to none. Everyone is so caring and professional. Nothing is too much trouble for them all.
I visit my husband most days and I feel like part of the family now. It's very reassuring as I never wanted him to
go into care but I'm so glad he's settled in at Arden Court.

Reply from Alina Popescu, General Manager at Arden Court

Thank you so much for the kind words, Lynn. You and your husband are indeed now part of our family and it is a pleasure having you around. It means a lot to us that you feel reassured, and we're always here to provide the best care possible. Kind regards, Arden Court Team.


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Review from J G (Son of Resident) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first impression; efficient, caring, staff looking after Mother. She seems happy and I feel happy with the care she is receiving.

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Review from J H (Regular Volunteer) published on 7 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Arden Court are very professional and friendly.
I witnessed first-hand some great person-centred care.
Thank you for making me feel welcome, I am looking forward to returning in the next few weeks.

Reply from Alina Popescu, General Manager at Arden Court

Thank you so much for your kind words and positive feedback about Arden Court! We are delighted to hear that you found our staff professional and friendly and that you witnessed the great person-centred care we strive to provide every day. It's wonderful to know that you felt welcomed during your visit. We look forward to seeing you again in the next few weeks. Best regards, Arden Court Team


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Review from Andrew B (Son of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was worrying about what would happen in the sad event of my mother's passing. I was invited to a relative's meeting and my concerns were put to rest. I was also given reassurance and contact details for my mother's advocate as her mental capacity is an issue and my mother had concerns over her finances.
The
situation was clearly explained to me and again my concerns were alleviated.

Reply from Alina Popescu, General Manager at Arden Court

Thank you so much for taking the time to share your experience with us. We understand how challenging and worrying it can be to navigate these situations, especially when it involves a loved one. We're glad to hear that the meeting provided you with the reassurance and clarity you needed regarding your mother's care and financial concerns. Our team is dedicated to supporting families during difficult times, and it's heartening to know that the information and assistance you received helped alleviate your concerns. Should you have any further questions or need additional support, please don't hesitate to reach out to us. Thank you once again for your kind words. Warm regards, Arden Court Team!


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Review from R I (Daughter of Resident) published on 25 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum was in Arden Court for 19 months, I was relieved of the stress the moment one of the staff became manager she listened to family concerns, really listened, the atmosphere was so much happier and the staff appeared happier, my family could not have coped without the care for my Mum and my family
(Day and night staff) when my Mum reached end of life. Thank you to every one of you.

Reply from Alina Popescu, General Manager at Arden Court

Thank you for sharing your heartfelt experience with us. It means a lot to us to know that the care we provided to your mum, and the support given to your family, brought you comfort and relief during such a challenging time. We are especially grateful for your recognition of our staff. We are glad it made a positive difference for you and your loved ones. We are honoured to have been able to support your family and ensure your mum received the care she deserved. Thank you once again for your kind words and for trusting us with your mum's care.Warm regards, Arden Court Team!


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Review from Nigel F (Brother of Resident) published on 19 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother moved to Arden Court late last year and thanks to the caring staff he has settled very well. The management team, medical staff and care staff have all contributed to his well-being and I can't praise them highly enough.
Arden Court is a very suitable and well-run establishment.

Reply from Alina Popescu, General Manager at Arden Court

Hello Nigel, apologies for the late reply, we wanted to say thank you for taking the time to share your positive experience with Arden Court. Your praise and recognition mean a lot to us and will be shared with the entire team. We will never forget your brother! It's been a pleasure and an honour looking after him. Warm regards, Arden Court Team!


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Review from Sarah R (Daughter-in-law of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law has dementia and is 92 years old after years of managing with carers, nieces and my husband going every day Mum moved in last week in December.
Her needs were more than could be managed.
Her room is sunny and bright always kept clean.
The staff are all just lovely, smiley caring professionals
and most of all trust that they are all looking after Mum's best interests.
She has started to eat the meals provided which look fresh and homemade, this in itself is a huge step as getting Mum to eat was a daily battle at home.
She's having her feet and hair done which had all but stopped due to mobility.
It was initially very hard and upsetting to visit as Mum constantly said take me home but the staff have all made her feel so welcome, just recently this has stopped which shows she is happier
We both now sleep at night and my husband at 66 years old has a little time to himself.
Thank you to everyone who takes care of our precious lady we wouldn't hesitate to recommend you all.

Reply from seema khalid, General Manager at Arden Court

Hi Sarah. Thank you for the lovely feedback, this is highly appreciated and will pass on your comments to our team. We believe in delivering person-centred care at all times to our residents.


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Review from Chloe S (Niece of Resident) published on 29 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is always treated kindly and looked after well. He can be quite challenging at times.

Reply from Seema Khalid, General Manager at Arden Court

I would like to take this opportunity to say thank you for submitting a review. I will pass on your comments to the team.


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Review from Ryan W (Nephew of Resident) published on 29 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is a resident here. He loves it here. There's a real sense of community and all the staff treat him as a member of family and we are comfortable knowing he is cared for.

Reply from Seema Khalid, General Manager at Arden Court

Thank you for the review, I will pass on your comments to the team.


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Review from Jo M (Daughter of Resident) published on 21 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent his final three months at Arden Court. I cannot thank the staff enough for their kindness and professionalism they showed to both him and myself. Nothing was too much trouble. Every member of staff played their part, from keeping his room clean, preparing his meals, ensuring he was showered
and shaved, to taking care of all his personal and nursing needs. The nursing team kept me fully informed at every stage of his illness and we worked together to make his stay as comfortable as possible. He had a lovely room with a beautiful view of the gardens where he could watch the birds feed and squirrels chase around playfully.
During his stay the staff became like family who genuinely cared for my dad and me. I felt reassured knowing he was being well looked after. As his health declined, I was allowed to visit my dad as often and whenever I needed to and the care and support from the team continued after my dad passed away. I will always remember Arden Court with such fondness.

Reply from Seema Khalid, General Manager at Arden Court

Thank you for such a lovely review and using such beautiful words for the staff and the home. I will pass each word to the team. You are always welcome to Arden court for a chat and a cup of tea.


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Review from V N (Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff do a top job, nurses always on the go from morning till they go home. Always knock on your door to see if you're ok and need anything if you ask for something and they're busy at that moment they will always come back and try to get the task done.

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Review from J J (Daughter-in-law of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the care given is of a good standard. I must stress though the weekend does require more staff. No sign of management at the weekend and very hard to get hold of anyone via telephone which is not ideal. The staff are helpful and give a good experience for the residents including entertainment
to engage them however more activities to engage the mind are needed! Clean facilities and food are of a good standard.

Reply from seema khalid, General Manager at Arden Court

Thank you for the review and I will be looking into the concerns you have raised and address the issues with team. The management have an open door policy and will always be delightful to speak to you, if you have any concerns or issues you would like to address.


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Review from S H (Daughter of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is settled and well looked after.

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Review from F H (Husband of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is being looked after very well. Her carers are always very pleasant and do all they can to keep her safe and satisfied.

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Review from Martin J (Son of Resident) published on 8 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum moved to Arden Court three months ago after a seven week stay in hospital. She has vascular dementia and needs quite a lot of assistance daily. The staff are great, the food is good and there are daily activities for the residents to attend. Overall, good care, definitely recommend this home.

Reply from seema khalid, General Manager at Arden Court

Thank you for your kind words, they are much appreciated. I believe that at Arden Court we deliver care with great pride and putting the residents first. We are pleased we could meet your expectations.


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Review from G S (Daughter of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly, professional and very caring. Look after the residents with all their hearts. Always kept spotless and activities fantastic when residents are able to attend. Management first class, cannot do enough as all nursing staff as well.

Reply from Seema Khalid, General Manager at Arden Court

Thank you for the great feedback. I will pass on your comments to the team. We as a team in Arden believe in delivering the best care to our residents.


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Review from M R (Ex Family Member) published on 29 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a relative being cared for at Arden Court, and I have experienced nothing but kindness to all the residents there. The way they speak and care for the residents is extremely warmhearted and compassionate. Nothing is ever too much for the staff. Management is very supportive and friendly and shows
a real genuine devotion not just to her job but to the residents and all of her staff members. I would recommend Arden Court to any person needing to be cared for.

Reply from seema khalid, General Manager at Arden Court

Thank you for the great feedback. At Arden, we work to the best of our ability to deliver the highest standards of care. I will pass on your comments and feedback to the team.


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Review from N M (Daughter-in-law of Resident) published on 6 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the care my mother-in-law is receiving at Arden Court. Staff are very approachable, friendly and attentive. The environment is always clean and tidy. The quality of meals is very good and varied.

Reply from Emma Willoughby, Regional Manager at Arden Court

Thank you for the great feedback, we will share with the team.


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Review from Lauren E (Granddaughter of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one, the staff are all very nice, polite, and approachable. Nothing is too much trouble for them. My gran is always clean and well cared for. From walking in the door to visiting in my gran's room, it is clean and clutter free and smells nice throughout.

Reply from Emma Willoughby, Regional manager at Arden Court

Thank you for your kind feedback; we will share it with our whole team.


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Current Review Score: 9.7 (9.683)

Overview of Review Score

The Review Score of 9.7 (9.683) out of 10 for Arden Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.683 for Arden Court is calculated as follows: ( (145 Excellents x 5) + (50 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 202 Ratings = 4.683

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Arden Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

Alina

Alina Popescu

Job Title: General Manager

Joined: 2021

I embarked on my nursing career following my graduation from Victor Babes University of Medicine in Romania. In 2015, I began my journey in nursing in Northern Ireland.


With a strong commitment to enhancing the quality of care for the elderly, I focused my efforts on general nursing care. In 2021, I reached a milestone by taking on the role of Clinical Lead Nurse. I continued in this position until 2024 when I accepted a new professional challenge by becoming the Home Manager at Arden Court.


My future ambition is to elevate the standards of care, foster a culture of quality, and drive change within the healthcare system.


Frequently Asked Questions about Arden Court

What types of Care is Arden Court registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Arden Court provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Arden Court have?

There are 47 Single Rooms.

What are the Facilities & Services at Arden Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Arden Court to the centre of Manchester?

3.8 mile(s) as the crow flies, distance by road may be significantly further.