Arden Court

76 Half Edge Lane, Manchester M30 9BA
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9.7 50 Reviews
  • Arden Court, Manchester
At Arden Court, they believe each day represents a chance to accomplish something, no matter what challenges stand in the way. It’s their mission to deliver on this promise and help residents get the most they can out of their daily routine.

They offer both long-term and respite nursing care, and always take a holistic approach to the physical and mental wellbeing of their residents. A big part of that is down to the unwavering commitment of their specialist nurses, care assistants and superb support team, all of whom focus on tailoring the right level of care to meet individual needs. They work hard and laugh often!

From stimulating activities to delicious home-cooked meals, they set high standards for themselves and will always be there to lend a helping hand. They’re also very proud of their long-standing roots within the local community and the fact many residents and their families see Arden Court as the home of choice for residential, dementia and palliative care in the Eccles and Salford area.

Feel free to get in touch if you have any questions or you’d like to arrange a viewing or online visit.

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Care Provided by Arden Court

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Alina Popescu (General Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Arden Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,395 – £1,674
    • Self-Funded Nursing Care £1,395 – £1,674
    • RESPITE Self-Funded Residential Care £1,675 – £1,999
    • RESPITE Self-Funded Nursing Care £1,675 – £1,999
  • (these prices are only a guideline, please contact Arden Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting Times:


    Mon/Sun - 9am - 7pm


  • Parking

  • Limited parking is available onsite


Arden Court Reviews (50)

Total of 50, showing 21-40
9.7

Arden Court has a Review Score of 9.7 (9.683) out of 10, based on 17 reviews in the last 2 years. Over all time Arden Court has 50 reviews.

Overall Experience

  • 37
  • 13
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Date Published

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Review from Simone C (Daughter-in-law of Resident) published on 29 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident of Arden Court since March 2022. We could not be more pleased with the care provided to her. All the staff are helpful and friendly. She has a lovely room overlooking the gardens and has really settled into her new home. She is looked after really well and enjoys
the activities provided. She especially loves her trips out to church or a coffee and this really makes her happy.

Reply from seema khalid, General Manager at Arden Court

Hi thank you for the great feedback. I believe that at Arden Court we aim to deliver the best quality of care and also aim on delivering person-centred care.


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Review from Gary C (Son of Resident) published on 29 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Arden Court following a discussion with the manager who was really helpful from the start and reserved a lovely room with a garden view for my mum. During my mum's stay at Arden Court, we have been really pleased with the quality of care. Also, staff go the extra mile to make Arden Court a
home from home. They take my mum out and also take her to church. The staff have a common sense and helpful approach which is refreshing. Whenever we call or ask for anything, nothing is too much trouble.

Reply from Seema Khalid, General Manager at Arden Court

Hi Gary thank you for the great feedback. We at Arden aim to deliver person-centred care to each of our residents. I will pass on your feedback to my team.


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Review from D W (Husband of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the care, feel very good with the service and the staff are very helpful, very good home.

Reply from Seema Khalid, General Manager at Arden Court

Thank you for the feedback. We believe in providing the best care at Arden Court.


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Review from B R (Friend of Resident) published on 18 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I’ve been visiting my friend at Arden Court since 2021; the home has been strict regarding covid testing and the use of PPE during visits, which showed good management and enhanced residents' safety. Both the management and staff members have been very helpful in dealing with all our requests. Overall,
I am satisfied with how my friend is being treated at this home.

Reply from Seema Khalid, General Manager at Arden Court

Hi, thank you for the great feedback. We at Arden believe in delivering the highest standards of care to all our residents. I will pass on your feedback to the team.


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Review from E E (Mother of Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is in the home, he is well looked after and I am well supported by the home.

Reply from Seema Khalid, General Manager at Arden Court

Thank you for taking out the time in giving us a great review. We at Arden believe in delivering the best care to our residents.


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Review from C W (Daughter of Resident) published on 5 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only been at Arden Court for a few weeks, I only wish she came here sooner. All the staff are wonderful, very friendly and approachable. Her room is always clean and tidy, the food smells and looks lovely. Just like you would at home. A big thank you from myself and family to the management
and all the staff for everything you do.

Reply from Seema Khalid, General Manager at Arden Court

Thank you for your kind words, they are much appreciated. I believe that at Arden Court we deliver care with great pride. We are pleased you found the home the way you expected. I am always here if you need to see or chat with me. I have an open-door policy.


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Review from Jane R (Daughter of Resident) published on 18 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was transferred to Arden Court from hospital and the staff there then took us through how she would be cared for. Mum was in a room overlooking the garden which was really nice with the garden view. The deputy manager/nurse talked through Mum's discharge letter which was end-of-life and the end-of-life
coordinator also discussed Mum's care with us. The care given to her was excellent and the staff were there for both Mum and us when we needed them. The manager has a great team who work together really well and show respect to residents and families.

Reply from Seema Khalid, General Manager at Arden Court

Hi Jane, thank you for taking out the time to give us a good review. It was a pleasure to care for your mother. We believe in delivering the best care to our ability. We at Arden treat all residents with dignity and respect.


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Review from Malcolm K (Son of Resident) published on 13 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has had very good care.

Reply from Seema Khalid, General Manager at Arden Court

Thank you for taking out the time to give us an exceptional review. We are here to provide the best care for all our residents, through good communication, exceptional care and good teamwork. I will pass on your positive review to the team at Arden Court.


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Review from Stuart B (Son of Resident) published on 1 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my mum was good, with compassion and patience.

Reply from Seema Khalid, General Manager at Arden Court

Thanks, Stuart for taking the time and giving us a review. We believe in delivering the best care to the best of our ability. We also believe in good teamwork and thriving for excellence in care.


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Review from Alan B (Son of Resident) published on 20 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care given to my mum overall has been excellent up to now.

Reply from Seema Khalid, General Manager at Arden Court

Thank you for taking the time to write this review, I am glad to hear you feel your mum is being well cared for.


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Review from Tony I (Son of Resident) published on 16 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good teamwork.

Reply from seema khalid, General Manager at Arden Court

Hi Tony. Thank you for taking time out for a review. We at Arden Court work as a team to deliver person-centred care for our residents.


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Review from Teresa T (Daughter of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Arden in April 2021. She appears to be settled, the staff are very helpful and caring. Mum is a very quiet person who does not socialise much, the staff have encouraged her to join other residents in the lounge which is good.

Reply from seema khalid, General Manager at Arden Court

Hi Teresa, thank you for taking out the time to give Arden Court a review. I am very pleased to hear that you feel like mum has settled within the home and engaging with other residents. We at Arden Court try our utmost to deliver the best care.


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Review from J H (Wife of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My observations are of exemplary care and attention to my husband's welfare.

Reply from Seema Khalid, General Manager at Arden Court

Thank you very much for your wonderful review, it is very much appreciated. The team at Arden Court strive to work to a high standard. Kind regards, Seema Khalid.


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Review from Stephen P (Son of Resident) published on 14 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Arden Court are excellent, very helpful, friendly. The food always smells excellent when you turn up at mealtimes. Got a nice view of the garden from the room. My relative is very settled in her room after 3 weeks.

Reply from Seema Khalid, General Manager at Arden Court

Hi Stephen. Thank you for the positive review. We at Arden Court thrive to deliver the highest standards of care for all our service users. We believe in achieving high with good communication skills and being transparent.


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Review from John W (Son of Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother first arrived at the home she wasn't very happy but over a short period of time, she has come to enjoy her stay. Most importantly her health and well-being have improved greatly due to the support and care of all the staff.

Reply from Seema Khalid, General Manager at Arden Court

Dear John, thank you for taking out the time to share your experience with us. My colleagues and I at Arden Court are delighted to hear that your mother has experienced a high standard of care. We will continue to deliver the high standards of care to the best of our ability.


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Review from Hazel L (Daughter of Resident) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family, we just want to tell you how grateful we are for the care and devotion your nurses have shown to our dad. We were apprehensive about putting him into a care home and have struggled at home for over twelve months. I feel comforted by the care and communication we have received, thank you.

Reply from seema khalid, General Manager at Arden Court

I would like to thank you for taking the time out and giving us an exceptional review. I will pass on your comments to the nurses and the team. We as a team work towards delivering the best care for our residents/service users and believe in always being transparent with the relatives/families. We are always here to answer any question or enquiry you may have.


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Review from Debbie O (Daughter of Resident) published on 21 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Arden Court are excellent. At a time when I have been unable to visit, I have felt reassured that he is cared for, respected and loved by the members of staff. Everyone is friendly and approachable and nothing is too much trouble.

Reply from Seema Khalid, General Manager at Arden Court

Dear Debbie, I would like to thank you for taking the time out to give us a review. It is always a pleasure speaking to you. I will pass on your lovely comments to my team at Arden Court. We aim to deliver the best care for our service users within the Bloom Care family.


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Review from W C (Daughter of Resident) published on 9 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've found the new management team have really transformed and the care home has exceeded my expectations. I am extremely happy with the flow of connections and information regarding my father. I am a fussy advocate for my father who I love so dearly, but right now I am feeling happy with his care.
He feels very settled and happy too!

Reply from Seema Khalid, General Manager at Arden Court

I would like to take the time to thank you for an exceptional review. I am pleased that you find the care for your father to a high level. We are here to provide the best care for all our residents, through good communication, exceptional care and good teamwork.


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Review from Stephen W (Son of Resident) published on 25 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a really traumatic transfer from home life to nursing care my Mother is finally settling into life at Arden Court. I can't praise the staff enough for the understanding and patience shown to my Mother and importantly me and my family. My Mother had a difficult time accepting that she needed this
level of care. My observations have been the staff under very strong leadership are achieving a high standard of nursing and care. Care being a really important word in this review. I feel the staff at Arden Court deserve to include that word in their service.

Reply from Audrey Tan, Operations Director at Arden Court

Dear Stephen, thank you for affording the time to share your experience with our community. My colleagues at Arden Court will be encouraged to hear that your mother has experienced a high standard of nursing and care. Your words of acknowledgement have made our day, and remind us why we do what we do. Kind regards, Audrey.


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Review from Kathleen C (Daughter of Resident) published on 9 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In March 2019 as a family we searched for a care home for our lovely dad, we were recommended Arden Court due to its high level of care for its residents. As a family, we had many consultations with the experts that for his own welfare Dad would need special care that we could not give him.
From day
one, the care and attention Dad received at Arden Court was first class - on my visits I could not only see but feel the care the staff gave him.
During the pandemic, I was given regular updates on Dad and his safety and health. I was given honest updates on his condition along with a direct number for my concerns.
Sadly Dad passed away on Sunday 1st November but not after I had a call to invite me to say goodbye, I arrived on Saturday to a warm respectful nurse who gave me the time I needed with Dad.
I would wholeheartedly like to thank the House Manager, Nurses and the wonderful team at Arden Court for their dedication to the job and the care they gave Dad.

Reply from Haley Shaw, HR Business Partner at Arden Court

Thank you for taking the time to leave a review about the services provided at Arden Court, particularly during this difficult time.
We are sorry to hear of the passing of your dad, please accept our deepest condolences to you and your family. We are pleased to hear that you were able to say goodbye and hope you take comfort in the time you spent with him. We are also pleased to hear how dedicated the staff team were in caring for your dad and providing you with regular updates, particularly throughout the pandemic we find ourselves in.
We will ensure your feedback is passed to the staff team at Arden Court, this will be greatly appreciated.


Please take care of yourselves and stay safe.


Kindest Regards,
Bloomcare Family


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Current Review Score: 9.7 (9.683)

Overview of Review Score

The Review Score of 9.7 (9.683) out of 10 for Arden Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.683 for Arden Court is calculated as follows: ( (145 Excellents x 5) + (50 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 202 Ratings = 4.683

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Arden Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

Alina

Alina Popescu

Job Title: General Manager

Joined: 2021

I embarked on my nursing career following my graduation from Victor Babes University of Medicine in Romania. In 2015, I began my journey in nursing in Northern Ireland.


With a strong commitment to enhancing the quality of care for the elderly, I focused my efforts on general nursing care. In 2021, I reached a milestone by taking on the role of Clinical Lead Nurse. I continued in this position until 2024 when I accepted a new professional challenge by becoming the Home Manager at Arden Court.


My future ambition is to elevate the standards of care, foster a culture of quality, and drive change within the healthcare system.