Arden Court

76 Half Edge Lane, Manchester M30 9BA
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9.7 53 Reviews
  • Arden Court, Manchester
At Arden Court, they believe each day represents a chance to accomplish something, no matter what challenges stand in the way. It’s their mission to deliver on this promise and help residents get the most they can out of their daily routine.

They offer both long-term and respite nursing care, and always take a holistic approach to the physical and mental wellbeing of their residents. A big part of that is down to the unwavering commitment of their specialist nurses, care assistants and superb support team, all of whom focus on tailoring the right level of care to meet individual needs. They work hard and laugh often!

From stimulating activities to delicious home-cooked meals, they set high standards for themselves and will always be there to lend a helping hand. They’re also very proud of their long-standing roots within the local community and the fact many residents and their families see Arden Court as the home of choice for residential, dementia and palliative care in the Eccles and Salford area.

Feel free to get in touch if you have any questions or you’d like to arrange a viewing or online visit.

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Care Provided by Arden Court

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Alina Popescu (General Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Arden Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,395 – £1,674
    • Self-Funded Nursing Care £1,395 – £1,674
    • RESPITE Self-Funded Residential Care £1,675 – £1,999
    • RESPITE Self-Funded Nursing Care £1,675 – £1,999
  • (these prices are only a guideline, please contact Arden Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting Times:


    Mon/Sun - 9am - 7pm


  • Parking

  • Limited parking is available onsite


Arden Court Reviews (53)

Total of 53, showing 41-53
9.7

Arden Court has a Review Score of 9.7 (9.720) out of 10, based on 19 reviews in the last 2 years. Over all time Arden Court has 53 reviews.

Overall Experience

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Review from W C (Daughter of Resident) published on 9 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've found the new management team have really transformed and the care home has exceeded my expectations. I am extremely happy with the flow of connections and information regarding my father. I am a fussy advocate for my father who I love so dearly, but right now I am feeling happy with his care.
He feels very settled and happy too!

Reply from Seema Khalid, General Manager at Arden Court

I would like to take the time to thank you for an exceptional review. I am pleased that you find the care for your father to a high level. We are here to provide the best care for all our residents, through good communication, exceptional care and good teamwork.


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Review from Stephen W (Son of Resident) published on 25 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a really traumatic transfer from home life to nursing care my Mother is finally settling into life at Arden Court. I can't praise the staff enough for the understanding and patience shown to my Mother and importantly me and my family. My Mother had a difficult time accepting that she needed this
level of care. My observations have been the staff under very strong leadership are achieving a high standard of nursing and care. Care being a really important word in this review. I feel the staff at Arden Court deserve to include that word in their service.

Reply from Audrey Tan, Operations Director at Arden Court

Dear Stephen, thank you for affording the time to share your experience with our community. My colleagues at Arden Court will be encouraged to hear that your mother has experienced a high standard of nursing and care. Your words of acknowledgement have made our day, and remind us why we do what we do. Kind regards, Audrey.


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Review from Kathleen C (Daughter of Resident) published on 9 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In March 2019 as a family we searched for a care home for our lovely dad, we were recommended Arden Court due to its high level of care for its residents. As a family, we had many consultations with the experts that for his own welfare Dad would need special care that we could not give him.
From day
one, the care and attention Dad received at Arden Court was first class - on my visits I could not only see but feel the care the staff gave him.
During the pandemic, I was given regular updates on Dad and his safety and health. I was given honest updates on his condition along with a direct number for my concerns.
Sadly Dad passed away on Sunday 1st November but not after I had a call to invite me to say goodbye, I arrived on Saturday to a warm respectful nurse who gave me the time I needed with Dad.
I would wholeheartedly like to thank the House Manager, Nurses and the wonderful team at Arden Court for their dedication to the job and the care they gave Dad.

Reply from Haley Shaw, HR Business Partner at Arden Court

Thank you for taking the time to leave a review about the services provided at Arden Court, particularly during this difficult time.
We are sorry to hear of the passing of your dad, please accept our deepest condolences to you and your family. We are pleased to hear that you were able to say goodbye and hope you take comfort in the time you spent with him. We are also pleased to hear how dedicated the staff team were in caring for your dad and providing you with regular updates, particularly throughout the pandemic we find ourselves in.
We will ensure your feedback is passed to the staff team at Arden Court, this will be greatly appreciated.


Please take care of yourselves and stay safe.


Kindest Regards,
Bloomcare Family


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Review from Denise G (Daughter of Resident) published on 5 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum moved here in November 2018. I was very worried about her settling but the staff have done everything possible to make this transition as easy and welcoming as possible.
Mum is very happy, always clean and content when I visit. The staff are lovely with the residents and I am extremely happy
with Mum's overall care.

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Review from D W W (Son of Resident) published on 5 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good.

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Review from M S (Next of Kin) published on 5 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative is very settled in his room. He has no concerns about the care he has.

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Review from Betty B (Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is a very caring place and whatever is required it is there. I feel very comfortable here and happy.

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Review from Y B (Sister of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Only been here a few weeks but already impressed with staff and care.

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Review from Karen B (Daughter of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally very good care.
Always open to suggestions.
Staff very pleasant and always willing to help where possible.
Overall a very pleasant, bright and clean home.
Thank you.

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Review from Leah B (Resident) published on 15 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to the staff for all the support you gave me whilst I was recovering at Arden Court. The staff were very warming and attentive to my needs. Thank you again. I would highly recommend this home and anyone staying at Arden Court.

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Review from William D (Son of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for 12 months. The family found it hard to cope with her having to be admitted to a nursing home but the home was very supportive and understanding, giving sound advice that proved beneficial to all. The home had succeeded in stabilising her medication and sleep patterns
- the two issues that were causing serious problems. The management has been very professional, keeping us updated and sharing decision making when appropriate.

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Review from Michal O (Son of Resident) published on 15 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home has a new clinical manager who gives a very personalised service as does the administrator. Mum is looked after well in every way, despite having several medical conditions. The home has activities and is supportive of special needs. The home has undergone many updating improvements including
painting and cameras for security.

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Review from Tim L (Friend of Resident) published on 18 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to visit my friend at Arden Court and was pleasantly surprised on the complete refurbishment of the home when I last visited the home in 2015.
The residents were very well looked after and the home was very peaceful and clean. The new management team and nurses were very helpful supportive
and offered me lunch while I was there as I had to travel back down South soon after my visit. Looking forward to my return visit at Christmas to visit my friend.

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Current Review Score: 9.7 (9.720)

Overview of Review Score

The Review Score of 9.7 (9.720) out of 10 for Arden Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.720 for Arden Court is calculated as follows: ( (166 Excellents x 5) + (55 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 225 Ratings = 4.72

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Arden Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (1)

Alina

Alina Popescu

Job Title: General Manager

Joined: 2021

I embarked on my nursing career following my graduation from Victor Babes University of Medicine in Romania. In 2015, I began my journey in nursing in Northern Ireland.


With a strong commitment to enhancing the quality of care for the elderly, I focused my efforts on general nursing care. In 2021, I reached a milestone by taking on the role of Clinical Lead Nurse. I continued in this position until 2024 when I accepted a new professional challenge by becoming the Home Manager at Arden Court.


My future ambition is to elevate the standards of care, foster a culture of quality, and drive change within the healthcare system.