Barton Brook Care Home

201 Trafford Road, Salford, Manchester M30 0GP
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9.4 147 Reviews
  • Barton Brook Care Home, Manchester
Situated in a peaceful area of Eccles, near Salford, Barton Brook is a friendly, 120 bed care home that offers residential and nursing care for older people and people living with dementia.

The newly refurbished Monton Household will be opening on Monday 13th February and welcoming residents with dementia nursing needs.

Barton Brook has a number of smaller, welcoming households, each has a number of sitting rooms, dining areas and quieter areas for residents to relax, dine, exercise, socialise and be creative.

The wonderful landscaped garden and patio is the perfect place to spend time with friends and family, and is happily looked after by some of the home's Residents.

All the bedrooms are bright, comfortable and easily accessible by wheelchair.

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Care Provided by Barton Brook Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 120 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Clare Stott (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (120)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for Barton Brook Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £990
    • Self-Funded Residential Dementia Care from £1,045

  • Please note fees exclude Funded Nursing Care. Please enquire with the Home for full pricing list.
  • (these prices are only a guideline, please contact Barton Brook Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barton Brook Care Home Reviews (147)

Total of 147, showing 21-40
9.4

Barton Brook Care Home has a Review Score of 9.4 (9.425) out of 10, based on 27 reviews in the last 2 years. Over all time Barton Brook Care Home has 147 reviews.

Overall Experience

  • 97
  • 43
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Review from Sean F (Son of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleasant friendly clean run establishment. Staff are always helpful, and friendly. My mother seems very happy, but wishes there could be more activities to keep there minds stimulated. Overall seems a very well-run care home.

Reply from Davey Taverner, Digital Marketing Manager at Barton Brook Care Home

Thank you for taking the time to review Barton Brook so highly. We appreciate your feedback and I will be sure to pass this on to the team. Have a lovely day. Thank you


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Review from Jacqueline P (Daughter of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

This morning, the lovely lady from the office walked around with me to Moss to let me in, this was a great help as I can not stand for very long and sometimes it does take a long time to be let in. I also think it would be a good idea to have some disabled parking, I sometimes find it very hard to park.

Reply from Davey Taverner, Digital Marketing Manager at Barton Brook Care Home

Thank you for your review of Barton Brook. We are happy that we could assist you with your visit to the home. Have a lovely day. Thank you.


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Review from R U (Brother of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are helpful and approachable and under the circumstances, do an excellent job of looking after residents overall.
Any medical issues are dealt with promptly and relatives informed speedily and kept up to date.
In general, amongst care homes, I personally rate Barton Brook Care Home highly.

Reply from Davey Taverner, Digital Marketing Manager at Barton Brook Care Home

Thank you for your kind and honest words and for rating Barton Brook so highly. Have a wonderful day. Thank you.


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Review from Shelly W (Granddaughter of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to thank the team looking after my gran, she has really settled in. All staff, her words, treat her very well. I, personally, would like to thank the domestic staff for going out of their way to talk to my gran. Thanks again.

Reply from Davey Taverner, Digital Marketing Manager at Barton Brook Care Home

Thank you for taking the time to review Barton Brook so highly. We appreciate all feedback we receive. Have a lovely day.


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Review from G A (Daughter of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot praise the staff enough. Caring, efficient and friendly. My dad's happy and enjoys the meals so much. All the staff from carers, cleaners, office staff, management and maintenance workers know the residents by name and often interact talking to them and high-fiving them, so nice to see. The home
is warm, clean and welcoming. Having dementia, he can have good and bad days, but he is always well cared for.

Reply from Davey Taverner, Digital Marketing Manager at Barton Brook Care Home

Thank you for taking the time to review Barton Brook so highly. We are so glad your father has settled in so well with us. Thank you again for your lovely words, we will be sure to pass this on to the team. Have a lovely day, thank you.


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Review from Pamela J (Wife of Resident) published on 7 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and efficient. My husband has been a resident for just over a year. Sometimes, his behaviour is challenging, but I have been very impressed by the patience and kindness of the staff. I visit several times a week, and he is always clean and well-dressed. I wouldn't hesitate
to recommend Barton Brown Care Home.

Reply from Davey Taverner, Digital Marketing Manager at Barton Brook Care Home

Thank you for taking the time to rate Barton Brook so highly. We are glad we can provide the high standard of care we strive for. Thank you.


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Review from N C (Son of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall very good. The garden could be better so we could sit with mum outside in the summer.

Reply from Lynn Billingham, Business Development Manager at Barton Brook Care Home

Thank you for taking the time to submit a review for Barton Brook. It is good to hear that overall you think the home is very good. We have been tidying our garden areas up over the last few weeks so residents can enjoy the outdoor space in the summer months.


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Review from L E (Wife of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in the home for four weeks, much improved from his hospital stay of 12 weeks. Now eating, food is excellent here. Although he has advanced dementia, he is now much more aware. Nurses are very kind, but I would like him home and have applied for this as I think his quality of life
would improve surrounded by all our family.

Reply from lynn Billingham, Business Development Manager at Barton Brook Care Home

Thank you for your kind review. It is lovely to hear how much improved your husband is since moving into our home. We hope you are able to get your husband home; if you do, remember we would always love to have him back to give you a respite break if needed.


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Review from T S (Daughter of Resident) published on 26 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

There is a lot of room for improvement and with poor previous care standards, hopefully, 2022 will bring these changes. Currently not a facility to recommend.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Barton Brook Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Our aim is to always deliver the kindest care to our residents and relatives, and we are sincerely sorry this has not been your experience and for any upset this has caused. Should you wish to discuss this matter further, we are more than happy to arrange an appointment with you to see how we can further support you and your family.


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Review from V F (Wife of Resident) published on 23 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with my husbands care.

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Review from T S (Brother of Resident) published on 3 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always good to come here. The staff are extremely cheerful and friendly. The home is always clean and smells lovely. I would recommend Moss House to anyone.

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Review from H H (Daughter of Resident) published on 2 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only praise all the staff at Barton Brook. Their kindness was apparent at all times. The switchboard staff must be included in that as well. I felt my father was in good hands at all times. Nothing was too much trouble. I thank them all.

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Review from D C (Husband of Resident) published on 28 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For some considerable time now I have been a visitor to your home on a regular basis. I feel that I am in a position to make a due comment.
First I would like to thank ALL your staff for their care and consideration towards my wife and myself, especially during the present situation.
When choosing
Barton Brook as the home for my wife was the best decision I have ever had to make and I would certainly have no hesitation in recommending your home.

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Review from P M (Son of Resident) published on 29 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although mum was only admitted in February, meaning I have not been able to enter the home, it is clear from her presentation and demeanor that mum is well looked after and happy in Barton Brook. She always says that everyone is very nice and that nothing is too much trouble (although she would like
to go out!)

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Review from Katherine D (Resident) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived here for 15 years and have found the situation at the home totally acceptable. The home is adequately comfortable and spacious and the facilities are very acceptable. The staff are very helpful and more than capable in their roles as carers. The little garden adds to the general standard
of the home as a whole.

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Review from D A (Daughter of Resident) published on 1 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother seems very happy and upbeat and content and well cared for here at Moss House.

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Review from L A (Granddaughter of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nanna gets the best care here, everyone is really nice and the place is very clean.

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Review from Helen R (Daughter of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The pod is a really good idea, you are able to see your family and be close to them. After not being able to see my mum for 14 months, being in the same room and speaking to her face to face, it has helped so much with both our mental health, and peace of mind.

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Review from J B (Resident) published on 30 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On entering Barton Brook Care Home the staff (day/night) have been very supportive and encouraging with nothing too much for them. They have treated me with respect and dignity when I was unable to do things for myself. As I get more mobile they are there for me giving me encouragement and support with
a smile. They are very caring and professional in helping me get better. Without them I would find it harder to advance in the way I am. I am very grateful to all of them

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Review from C C (Daughter of Resident) published on 23 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Only been a resident for 3 months so unable to give a full account because of Covid regulations. Verbal interaction with staff is very good.

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Current Review Score: 9.4 (9.425)

Overview of Review Score

The Review Score of 9.4 (9.425) out of 10 for Barton Brook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.425 for Barton Brook Care Home is calculated as follows: ( (195 Excellents x 5) + (88 Goods x 4) + (22 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 318 Ratings = 4.425

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barton Brook Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 May 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Clare

Clare Margrave

Job Title: Manager

Joined: 2023

Clare Margrave is the Manager of Barton Brook. Clare has a wealth of experience in the management of Care homes and the care sector. Her main interest and experience are in managing successful care homes housing elderly and frail Residents, some of whom have mental health issues.


Clare is very experienced in the management of care homes and is committed to providing a high–quality service.


She is ultimately responsible for the effective and professional running of the care home but will allocate time to discuss any aspect of our Resident's care or any problems they may be experiencing. Clare is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care.