Barton Brook Care Home

201 Trafford Road, Salford, Manchester M30 0GP
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9.4 147 Reviews
  • Barton Brook Care Home, Manchester
Situated in a peaceful area of Eccles, near Salford, Barton Brook is a friendly, 120 bed care home that offers residential and nursing care for older people and people living with dementia.

The newly refurbished Monton Household will be opening on Monday 13th February and welcoming residents with dementia nursing needs.

Barton Brook has a number of smaller, welcoming households, each has a number of sitting rooms, dining areas and quieter areas for residents to relax, dine, exercise, socialise and be creative.

The wonderful landscaped garden and patio is the perfect place to spend time with friends and family, and is happily looked after by some of the home's Residents.

All the bedrooms are bright, comfortable and easily accessible by wheelchair.

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Care Provided by Barton Brook Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 120 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Clare Stott (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (120)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for Barton Brook Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £990
    • Self-Funded Residential Dementia Care from £1,045

  • Please note fees exclude Funded Nursing Care. Please enquire with the Home for full pricing list.
  • (these prices are only a guideline, please contact Barton Brook Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barton Brook Care Home Reviews (147)

Total of 147, showing 41-60
9.4

Barton Brook Care Home has a Review Score of 9.4 (9.425) out of 10, based on 27 reviews in the last 2 years. Over all time Barton Brook Care Home has 147 reviews.

Overall Experience

  • 97
  • 43
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Review from H C (Daughter of Resident) published on 21 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It has been a difficult time with the covid restrictions but mum and dad have been well cared for.

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Review from B B (Husband of Resident) published on 21 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't wish for a better care home for my wife than Moss House at Barton Brook. The management and staff are brilliant with the residents. The home is always kept very clean, I know my wife is being well looked after and that helps me very much. I don't think I could find a better care home for
my wife to stay in.

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Review from Judith Y (Daughter of Resident) published on 16 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I saw Mum today for the first time in 12 months. The home has taken great care of Mum during the pandemic and the whole family have been pleased over the precautions they have taken. We can't thank them enough.

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Review from Hayley O (Daughter of Resident) published on 16 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Moss House for 4 years. The care she receives from all the team is excellent. My mum is happy and healthy. They have done a fantastic job of keeping everyone safe throughout the COVID pandemic, and for that, I thank them all.

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Review from Anne S (Daughter of Resident) published on 16 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my first visit to the care home due to Covid lockdown indoor. Have had an outside visit with my sister to visit our Mum and was really pleased to see Mum. All the staff when telephoning to ask about our mum or to speak to Mum have been really helpful. The feedback from staff has been brilliant.
The manager from Moss House has always kept us up to date about Mum's medication, how Mum is in herself and what things she needs. We can't thank them all enough for looking after our mum.

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Review from Michael L (Son of Resident) published on 15 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for five months. Each time I have visited the home I have found all staff to be most helpful and friendly. Mum has enjoyed her time here and she can't speak highly enough of staff. She loves being here and really enjoys the company which she didn't have at home.

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Review from Oliver L (Grandson of Resident) published on 15 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff who take care of the residents. Very clean and would highly recommend. When I see my Nanna she always looks happy and healthy.

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Review from Michaela L (Daughter of Resident) published on 15 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think under the circumstances my mum has been well cared for but more importantly kept safe through the pandemic. The manager has done an outstanding job, she has gone above and beyond to keep COVID out of the unit. My mum always looks presentable when I visit her at the window and happy. As long
as she is safe and happy and well presented the I am happy. Also thank you to all the staff for caring for her.

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Review from Graham B (Resident) published on 15 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Veery clean environment.
Very good on PPE.
All staff helpful and kind.
Really pleasant atmosphere.
Well done, everyone.

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Review from Y C (Granddaughter of Resident) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandma has only been at the care home for three months. Due to Covid restrictions, not been able to enter and see her room etc. She has had window visits and when we call she seems settled and happy.

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Review from J L (Friend of Resident) published on 16 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone was always very welcoming and pleasant.

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Review from Lilian S (Wife of Resident) published on 9 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Because of Covid19 restrictions, I am unable to answer some of the questions. My husband was very reluctant to go into care for respite but ended up loving it. I phone them every day to check up on him, and the staff and manager I spoke to were always very pleasant. My husband's mental health nurse
went to visit him several times and told me he was loving being kept busy and "helping staff" and joining in dancing and singing. Can't thank Moss House enough.

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Review from A D (Son of Resident) published on 26 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Moss House is brilliant. The staff are very good, caring and seem to enjoy their hob. The manager is great, caring and also very helpful any problems and she gives us a ring.

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Review from M D (Daughter-in-law of Resident) published on 26 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been in Moss House for the past 4 years he has dementia, he is happy and well cared for. Unfortunately because of the pandemic, we have been unable to visit, but a phone call every week to Moss House enables us to know he is well. Any problems and they phone us immediately. The
staff are brilliant with him and the manager of Moss House is understanding, we know she cares for all the residents, their welfare and well being is her main concern at all times. At Christmas, we received a special tree bauble she had made with a photo of dad in it! What a wonderful present for us to keep.

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Review from Alison G (Daughter of Resident) published on 17 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have been kept up to date during the pandemic and satisfied Dad is happy and cared for.

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Review from J B (Daughter-in-law of Resident) published on 19 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother-in-law is treated well. But I think she needs more regular baths, she smells, hair greasy and fingernails always dirty. The home never smells nice and could do with a coat of paint.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Barton Brook Care Home

Thank you for your review, we value all feedback as this helps us to make improvements where required. The House Manager explained to you your mother-in-law’s nails are kept short by the staff team. The Home Manager visited your mother-in-law on 17 November 2020 and confirmed her nails were lovely and clean. Her hair has grown to shoulder length, it is clean and was tied neatly halfway back in a ponytail. The Home Manager also confirmed your mother-in-law is assisted to bathe two to three times weekly; this is documented in her daily Personal Care Records and your husband is kept fully informed regarding her plan of care. The Home Manager carries out daily walkarounds of the building and confirmed the care home does not smell. Since your last visit, pre-Covid-19 lockdown, the walls had been repainted although it has been identified some walls in the dining area require re-painting due to chairs rubbing against the walls. These areas will be addressed as part of the care home’s ongoing maintenance plan. Once again, thank you for bringing this matter to our attention; we aim to put the wellbeing and safety of our residents at the heart of everything we do.


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Review from Martin B (Son of Resident) published on 19 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since lockdown, Mum's hair has not been cut. I know staff are not allowed but as hair salons are now open and there is a hairdresser on site, I think checking her temperature before visits and giving residents a dry cut would help.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Barton Brook Care Home

Thank you for your review, we value all feedback as this helps us to make improvements where required. During lockdown, in accordance with Government guidelines, hairdressing was initially deemed as non-essential visiting. However, with robust hairdressing risk assessments in place, the recent changes in Government guidelines are now allowing hairdressing visits. The hairdresser is already booked to visit the care home from 23 November 2020; this was planned in advance with the Home Manager. The hairdresser must follow the Responsible Visitors Code and the Visitors Agreement, which will be completed prior to visiting the home. The House Manager will ensure your Mother is seen by the hairdresser on the day of the planned visit and will keep you fully informed when the visit takes place. Once again, thank you for bringing this matter to our attention; the wellbeing and safety of our residents remain our priority at all times.


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Review from D B (Husband of Resident) published on 13 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Initially, after visiting other care homes we realised that there were no smells in Moss House an indication of overall cleanliness. The residents were not just fixed in a seat for the day but have freedom of movement in pleasant surroundings, even in the garden in suitable weather all in perfect safety.
Every opportunity is taken to stimulate the residents with games, painting etc and special times like Christmas and Birthdays are celebrated. A compassionate staff in these difficult times of Covid-19 have done all in their power to create a homely family atmosphere.

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Review from M A (Wife of Resident) published on 13 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the home has a caring and understanding attitude and the outside visit when they allowed were done in a safe and caring way.

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Review from Pauline W (Daughter of Resident) published on 10 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum always looks smartly dressed and her hair washed and tidy. She is encouraged to join in group activities and seems to enjoy them. Although I have not been able to see mum due to Covid-19 I know she is safe and kept as well as possible.

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Current Review Score: 9.4 (9.425)

Overview of Review Score

The Review Score of 9.4 (9.425) out of 10 for Barton Brook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.425 for Barton Brook Care Home is calculated as follows: ( (195 Excellents x 5) + (88 Goods x 4) + (22 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 318 Ratings = 4.425

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barton Brook Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 May 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Clare

Clare Margrave

Job Title: Manager

Joined: 2023

Clare Margrave is the Manager of Barton Brook. Clare has a wealth of experience in the management of Care homes and the care sector. Her main interest and experience are in managing successful care homes housing elderly and frail Residents, some of whom have mental health issues.


Clare is very experienced in the management of care homes and is committed to providing a high–quality service.


She is ultimately responsible for the effective and professional running of the care home but will allocate time to discuss any aspect of our Resident's care or any problems they may be experiencing. Clare is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care.