Barton Brook Care Home

201 Trafford Road, Salford, Manchester M30 0GP
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9.4 147 Reviews
  • Barton Brook Care Home, Manchester
Situated in a peaceful area of Eccles, near Salford, Barton Brook is a friendly, 120 bed care home that offers residential and nursing care for older people and people living with dementia.

The newly refurbished Monton Household will be opening on Monday 13th February and welcoming residents with dementia nursing needs.

Barton Brook has a number of smaller, welcoming households, each has a number of sitting rooms, dining areas and quieter areas for residents to relax, dine, exercise, socialise and be creative.

The wonderful landscaped garden and patio is the perfect place to spend time with friends and family, and is happily looked after by some of the home's Residents.

All the bedrooms are bright, comfortable and easily accessible by wheelchair.

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Care Provided by Barton Brook Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 120 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Clare Stott (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (120)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for Barton Brook Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £990
    • Self-Funded Residential Dementia Care from £1,045

  • Please note fees exclude Funded Nursing Care. Please enquire with the Home for full pricing list.
  • (these prices are only a guideline, please contact Barton Brook Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barton Brook Care Home Reviews (147)

Total of 147, showing 61-80
9.4

Barton Brook Care Home has a Review Score of 9.4 (9.425) out of 10, based on 27 reviews in the last 2 years. Over all time Barton Brook Care Home has 147 reviews.

Overall Experience

  • 97
  • 43
  • 6
  • 0
  • 1

Date Published

147
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25
27
120

Review from S S (Resident) published on 5 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a new permanent resident on Monton House. I love it here. The staff are all so kind and brilliant. The house is a fantastic place to live. The staff and management are so very helpful and will help you all the time.

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Review from S B (Son of Resident) published on 4 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in Moss House are brilliant, always make us welcome and do their job well and I know my mum is safe and well.

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Review from A B (Mother-in-law of Resident) published on 4 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always plenty of staff to look after everyone, looks clean and tidy at all times, even when walking through the corridors to Moss House. She always seems happy there, so we can relax knowing that.

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Review from C H (Daughter-in-law of Resident) published on 29 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was really struggling at home on her own but since she's moved into Barton Brook, Monton House, she's a lot more settled and a lot less anxious. The staff on Monton House are excellent with her. Very caring and compassionate.

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Review from J R (Daughter of Resident) published on 24 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum came to Monton House in March 2019 and has been so well cared for with patience, support and dignity. Mum often comments how well looked after she is and enjoys chats and laughs with the staff, who are friendly, polite and professional. Staff communication with us, especially through lockdown
has been brilliant. We have been put at ease with their advice and friendliness and nothing is too much trouble, for which we are extremely grateful. We believe mum is in the best place she could possibly be.

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Review from Barry H (Son of Resident) published on 21 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barton Brook (Monton House) is alwasy clean and well presented, but the main attraction for us as a family id the staff of "Monton House" they really care for my mum and on her good days she's always pleased to tell her family how good the staff are.

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Review from Edward F (Son of Resident) published on 16 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

mt mother has been a resident for four months. During this time I have never been inside the home due to COVID-19. It is therefore difficult for me to comment upon certain aspects of Barton Brook. I have seen my mother a few times in the garden and she is always clean and appears to be happy with everything
about the home. The staff I have met during these brief visits are always friendly, caring and knowledgeable about my mum. We phone every day to ask about mother's well-being and are always reassured by kind words of the carers.

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Review from L M (Daughter of Resident) published on 25 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are amazing and go the extra mile for you in everything. My mum seems so happy there, and that is a massive part of why she's there. Peace of mind for us as a family to know she's happy. Nothing seems to be a problem, very helpful, easy to talk too. Very happy.

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Review from Jean L (Daughter of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt the care my father received was excellent. The staff were caring, attentive and tried everything possible to make my father comfortable and looked after. Although my father sadly passed away, I don't think he could have had better care anywhere else and I am very grateful to all the staff involved.

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Review from A M (Cousin of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin went into Barton Brook Care Home two or three years ago. The care she received from day one was brilliant. I can't thank the staff enough for the care and attention they gave my cousin - brilliant.

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Review from A C (Daughter of Resident) published on 17 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a permanent resident for two years, and during this time, I have been more than happy regarding the care and interaction that Mum has received, from the nurses, care staff and housekeepers. I am aware of how demanding the role is for all the staff.

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Review from Chantell C (Granddaughter of Resident) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are so polite, caring and professional. They take time to ensure the care of all the patients is at the top of their priorities throughout the day. The ward is a fun place to be with lots of activities. The standards of care are exceptional.

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Review from J R (Daughter of Resident) published on 16 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother came to Moss House back in July 2019 she has experienced professional care/love and support from all the members of staff. The unit is one big family who make you and your family feel so welcome. We love coming to any social events and getting involved with the staff. They are all so
approachable and likeable. Keep up the good work! Thanks.

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Review from D H (Son-in-law of Resident) published on 11 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My Mother has been in Moss House for 2 1/2 years. During this time she has been well looked after and is much happier than she was when she arrived. Staff are kind and considerate and treat residents with respect. We are happy with the care received.

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Review from J B (Daughter of Resident) published on 6 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Resident seems to be settled in and looked after. Meals are good.

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Review from M C (Respite Resident) published on 8 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of hygiene second to none. I cannot put into words how I feel about the care. Attention and friendliness given to me and every single person in Barton Brook - amazing. I would not hesitate to stay here again if need be. Even the garden is pretty to sit in with seats and benches. I can not
thank all the staff and HC-One enough. Very grateful.

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Review from J M (Husband of Resident) published on 28 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was well cared for. Staff were always accommodating and friendly and we could discuss his care with ease. The treatment given to him was the best. They gave the best care and advice. It took all the worries away from us regarding his welfare. Thank you for everything.

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Review from M H (Respite Resident) published on 22 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the time I have been here in Barton Brook Care Home I have received care, understanding and friendship from all the staff. I was poorly when I arrived but upon leaving I am now ready to go home and cope with help at home. I have kept my dignity and it has been a pleasure to have been a patient
at Barton Brook and also given me my confidence back.

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Review from J S (Daughter of Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We had been caring for mum at home with the help of carers. Mum's dementia became worse and she no longer safe and she had lost weight.
On admission to the home, everything improved, the care and attention to detail for her wellbeing improved in the first week.
Our worries were taken away and mum
is settled and happy. Cannot fault the care she receives.

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Review from D L (Son of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barton Brook took mum in at short notice when my dad went into hospital for three weeks.
Thanks to all the staff who did a wonderful job making mum welcome and providing her with excellent care and support.

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Current Review Score: 9.4 (9.425)

Overview of Review Score

The Review Score of 9.4 (9.425) out of 10 for Barton Brook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.425 for Barton Brook Care Home is calculated as follows: ( (195 Excellents x 5) + (88 Goods x 4) + (22 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 318 Ratings = 4.425

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barton Brook Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 May 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Clare

Clare Margrave

Job Title: Manager

Joined: 2023

Clare Margrave is the Manager of Barton Brook. Clare has a wealth of experience in the management of Care homes and the care sector. Her main interest and experience are in managing successful care homes housing elderly and frail Residents, some of whom have mental health issues.


Clare is very experienced in the management of care homes and is committed to providing a high–quality service.


She is ultimately responsible for the effective and professional running of the care home but will allocate time to discuss any aspect of our Resident's care or any problems they may be experiencing. Clare is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care.