Barton Brook Care Home

201 Trafford Road, Salford, Manchester M30 0GP
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9.4 147 Reviews
  • Barton Brook Care Home, Manchester
Situated in a peaceful area of Eccles, near Salford, Barton Brook is a friendly, 120 bed care home that offers residential and nursing care for older people and people living with dementia.

The newly refurbished Monton Household will be opening on Monday 13th February and welcoming residents with dementia nursing needs.

Barton Brook has a number of smaller, welcoming households, each has a number of sitting rooms, dining areas and quieter areas for residents to relax, dine, exercise, socialise and be creative.

The wonderful landscaped garden and patio is the perfect place to spend time with friends and family, and is happily looked after by some of the home's Residents.

All the bedrooms are bright, comfortable and easily accessible by wheelchair.

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Care Provided by Barton Brook Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 120 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Clare Stott (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (120)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for Barton Brook Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £990
    • Self-Funded Residential Dementia Care from £1,045

  • Please note fees exclude Funded Nursing Care. Please enquire with the Home for full pricing list.
  • (these prices are only a guideline, please contact Barton Brook Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barton Brook Care Home Reviews (147)

Total of 147, showing 81-100
9.4

Barton Brook Care Home has a Review Score of 9.4 (9.425) out of 10, based on 27 reviews in the last 2 years. Over all time Barton Brook Care Home has 147 reviews.

Overall Experience

  • 97
  • 43
  • 6
  • 0
  • 1

Date Published

147
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120

Review from G H (Daughter-in-law of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has been in Moss House, Barton Brook now for 12 months. She is very happy and enjoys the company of others. Staff are very caring and helpful and she enjoys the food she is given. Her room is always tidy and she always looks clean and well presented.

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Review from S D (Daughter of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has Alzheimers and vascular dementia. I find staff in Moss House, in Barton Brook, acknowledge this and look after mum with her everyday needs.

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Review from A H (Daughter-in-law of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Moss House at Barton Brook Care Home has been an excellent place for my mother-in-law. The staff are extremely attentive to the patients, which is very persons wish for their family. It is very clean, most of the staff go above and beyond to help in any way possible. My family would definitely recommend
it.

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Review from E T (Daughter of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would recommend this care home, the staff are excellent and very friendly, my father is on Moss House and he is very looked after and happy.

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Review from K D (Daughter of Resident) published on 5 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, great food with varied menus. Staff and carers treat my dad with care and dignity, making him feel at home and listening to him. Management are always onsite to talk to. The office staff are brilliant and very helpful - they all made the transition into a home very easy for the family
and my dad.

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Review from Dawn H (Daughter of Resident) published on 11 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been on intermediate care for 5 weeks on Irwell House and has today been discharged. Our opinion as a family would like to say thanks for the care, kindness and respect from all the staff on this unit, you have all been absolutely brilliant and although you have a hard job to do you still
found time for my mum who is trying to keep her independence and you the staff let her do that, so thank you all so much.

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Review from Carol H (Daughter of Resident) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the short time my father has been in the care home, I have found the staff to be very caring, friendly and lovely with my father. The home is very clean, smells fresh and tidy. The atmosphere in the home is very relaxed and the residents seem happy whenever I visit.
My father is cared for well in
the moss care section.

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Review from L H (Niece of Resident) published on 11 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Friendly and helpful staff. It seems a little understaffed for the number of residents. My aunt said the food was poor.

Reply from Clare Sheehan, TBC at Barton Brook Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your kind comments about our staff, I will share this with them at our next team meeting. We aim to provide the highest standard of care at Barton Brook at all times and staffing is reviewed daily against Resident dependencies. We have a variety of meals available, at lunch there are two options and three for the main evening meal; alternatives can be offered too. Our chef regularly visits the units to gather feedback from our Residents and we are continually improving on the presentation of our meals. Should you wish to discuss any of these issues further, please do not hesitate to contact us at HC-One.co.uk


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Review from S W (Daughter of Resident) published on 11 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident since March 2019. He suffers from Alzheimer's disease and was very reluctant to go into care. Despite that, he has settled in very well and has accepted being in a care home. He is now the most relaxed and content we have seen him in a long time. The staff are kind, caring
and enjoy having him there.

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Review from Ruth M (Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are most helpful as they can be. They work hard and don't mind giving assistance when needed and they treat you with dignity and understanding. On the whole they are very caring and helpful as well as talking to you as a friend and have a laugh with you.

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Review from Paul T (Son of Resident) published on 24 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home with lots of entertainment, gardens to walk and all round nice environment with lovely staff. Residents are very well looked after.

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Review from G H (Granddaughter of Resident) published on 3 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After seeing how amazing the staff here are, caring for my Grandma it has completely changed my perception of these kinds of facilities. All smiles surrounded me, extremely clean and a room full of very caring staff. Lovely to see my Grandma looking so much healthier and happier. Thank you.

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Review from Deborah H (Daughter of Resident) published on 3 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were apprehensive at my mother going into a care home away from everything that was familiar to her. How our minds were eased when we walked in to see the residents all sat smiling and happy being entertained by a wonderful singer after an afternoon tea party.l We cried. Thank you so much for making
my mother feel so welcomed. Such caring staff 10/10.

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Review from Chris B (Father of Resident) published on 29 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son was in for some time whilst he recovered from several operations after a RTA last year. I can honestly say the staff were fantastic with him, very polite, friendly and professional. The standard of care he received was brilliant. The home's standards were just as good. The home was clean each
time I visited which was daily, the standard of food was good. Overall I certainly would recommend Barton Brook to anyone who was thinking of using the service.

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Review from John M (Son of Resident) published on 5 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my mother.

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Review from Catherine R (Partner of Resident) published on 21 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner was resident in Barton Brook Care home for two weeks. The whole staff were very attentive and caring and he was very well looked after.

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Review from S H (Daughter of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everybody is very helpful and happy. They try to make a difficult situation as good as they can.
Thank you.

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Review from Justine R (Daughter of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are caring and helpful.
Mum is kept safe and healthy.

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Review from Teresa C (Daughter of Resident) published on 28 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident on Moss House for two and a half years. I feel my mum is very well looked after and cared for. The manager of Moss House is very supportive. Us as a family feel very settled with my mum being on Moss House.

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Review from Ruth G (Regular Volunteer) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Family friends spent their last 6 months in Monton House in Barton Brook 7 years ago. Since they died, we became volunteers coming back each week talking to residents.
In all this time, we have seen the staff looking after the residents with respect and caring, no matter how difficult some of the residents
can be.
We came initially twice a week but have to cut this down to once a week due to family commitments and our age.

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Current Review Score: 9.4 (9.425)

Overview of Review Score

The Review Score of 9.4 (9.425) out of 10 for Barton Brook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.425 for Barton Brook Care Home is calculated as follows: ( (195 Excellents x 5) + (88 Goods x 4) + (22 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 318 Ratings = 4.425

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barton Brook Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 May 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Great British Care Awards - North West Region 2023

Recipient: Barton Brook Care Home

Date: Saturday 11 Nov 2023 More details

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Meet the Team (1)

Clare

Clare Margrave

Job Title: Manager

Joined: 2023

Clare Margrave is the Manager of Barton Brook. Clare has a wealth of experience in the management of Care homes and the care sector. Her main interest and experience are in managing successful care homes housing elderly and frail Residents, some of whom have mental health issues.


Clare is very experienced in the management of care homes and is committed to providing a high–quality service.


She is ultimately responsible for the effective and professional running of the care home but will allocate time to discuss any aspect of our Resident's care or any problems they may be experiencing. Clare is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care.