Barton Brook Care Home

201 Trafford Road, Salford, Manchester M30 0GP
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9.4 147 Reviews
  • Barton Brook Care Home, Manchester
Situated in a peaceful area of Eccles, near Salford, Barton Brook is a friendly, 120 bed care home that offers residential and nursing care for older people and people living with dementia.

The newly refurbished Monton Household will be opening on Monday 13th February and welcoming residents with dementia nursing needs.

Barton Brook has a number of smaller, welcoming households, each has a number of sitting rooms, dining areas and quieter areas for residents to relax, dine, exercise, socialise and be creative.

The wonderful landscaped garden and patio is the perfect place to spend time with friends and family, and is happily looked after by some of the home's Residents.

All the bedrooms are bright, comfortable and easily accessible by wheelchair.

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Care Provided by Barton Brook Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 120 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Clare Stott (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (120)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for Barton Brook Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £990
    • Self-Funded Residential Dementia Care from £1,045

  • Please note fees exclude Funded Nursing Care. Please enquire with the Home for full pricing list.
  • (these prices are only a guideline, please contact Barton Brook Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barton Brook Care Home Reviews (147)

Total of 147, showing 101-120
9.4

Barton Brook Care Home has a Review Score of 9.4 (9.425) out of 10, based on 27 reviews in the last 2 years. Over all time Barton Brook Care Home has 147 reviews.

Overall Experience

  • 97
  • 43
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Review from Terry S (Son-in-law of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the early '90s, my grandma was a resident of Irwell House at Barton Brook. Her care and treatment was excellent and she wanted for nothing. Eventually, she dies there and the staff were very comforting. Now my mother-in-law is in Monton House in Barton Brook and that care has even improved more so.
Her
care and quality of life is fantastic and we appreciate all the staff at the home do to make her life better.

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Review from Dorothy P (Friend of Resident) published on 4 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I only live across the road from here. Every time I come to see her everyone makes me welcome and tells me how she is going. Very happy.

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Review from Namita W (Daughter of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad settled in very well. All the staff are very kind. When I needed to see the manager on the unit she put my mind at ease so I didn't need to worry. I think all the staff should be paid more on Moss than any other unit as it must be very hard with patients with dementia.

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Review from T A (Daughter-in-law of Resident) published on 28 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I firstly want to start this by saying my mum has been a resident of Monton House for 5 years. We can not fault the wonderful staff.
We do feel however the staffing levels, especially at night, leave our blood boiling. I have just arrived home after dropping my mum back to Monton House after an afternoon
with the family to find only 2 staff caring for all residents in Monton House. And bless them, they were doing their best, fighting a losing battle, as the majority of residents in Monton House are 2 care staff residents. I'm appalled and feel at a loss. As this is something we have complained about again and again. I had to change my mother and assist her on the toilet opposed to leaving her in wet and soiled clothes as the staff were far to busy with other residents so couldn't get to her for over an hour. I mean. What is going on? Why are you advertising such high standards but clearly failing to deliver to the residents you already have?

Reply from Clare Sheehan, Careline Advisor at Barton Brook Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Having spoken with you regarding your review and explained the issue at the time regarding staffing, I am sorry that you remain concerned regarding staffing levels. Please be reassured that we staff according to Resident dependencies. This is reviewed regularly to ensure that we are meeting our Residents’ needs. Regarding the food, as we have stated previously, we are more than happy to cater to your loved one’s preferences. Following our conversation, I am relieved that the issues around safety, security and activities was misinformation and that you are happy with these aspects of the service we provide. Thank you for your positive comments regarding our staff team who work hard to deliver kind care. Please do not hesitate to approach the staff team with any issues you have at the time so that they can be immediately dealt with.


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Review from Claire F (Daughter of Resident) published on 27 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care our dad received was outstanding. The whole team at Barton Brook Care Home went above and beyond, not only in terms of dads care but with all the family in dads' last days. They treated dad like a member of their own family and the care provided was always 110%. We will always be grateful at
the level of care dad received at such a difficult time.

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Review from Faye M (Niece of Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my Auntie has come to live in Brindley House she has been looked after so much. There is helpful staff who always are there to help her when she needs it. I can't thank the staff enough for all they have done and continue to do.

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Review from Christian S (Daughter of Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother has bewgan staying at Brindley House in Barton Brook, I have felt she has been very safe, very well looked after and now has a better social life than ever. I can't thank the the team enough for the care they have given my mother.

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Review from Tracy R (Sister of Resident) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am overjoyed with the care my sister is receiving in Brindley House. The Manager and her team have made a fantastic difference to my sister's life. My sister has a brain tumour and prior to coming to Barton Brook, she had no social life. She spent hours alone and had several falls a day. It has been
many years since I have seen my little sister so happy and I can't thank the staff enough.

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Review from David T (Son of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Monton House staff at Barton Brook are too good to be true. Would stay here myself.

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Review from J D (Daughter of Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father needed to go in for respite for two weeks. His care was wonderful. The staff at Barton Brook were wonderful with him and he was very happy while he was there.

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Review from M M (Resident) published on 17 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very good staff, good and helpful.

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Review from A B (Daughter of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Brindley House work extremely hard to ensure the safety and care of the residents is good. The residents are treated with dignity at all times. The quality of the food leaves a lot to be desired and there are not enough activities taking place for residents. Sometimes there is a lack of
essential items i.e. the right size pads which causes distress to my mother.

Reply from Clare Sheehan, Careline Advisor at Barton Brook Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments on our staff team who work hard to deliver quality, kind care to all our Residents. The General Manager immediately spoke with the family and the Resident and assured them that the Chef would speak to the Resident with regard to preferences. The correct size pads have been labelled for the Resident and the Activities Manager has liaised with the Resident and family to ensure that they are aware of the activities programme and discussed further activity ideas for the future.


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Review from P S (Son of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Under extremely difficult circumstances my mother was treated with dignity and respect during her final days, which meant so much to myself and family. All the staff from Dr's to domestics were extremely caring and I cannot thank them enough.

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Review from Gary S (Nephew of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle really loves Monton House in Barton Brook. The staff are all friendly and helpful and he really enjoys the meals. When I visit the staff always make me feel really welcome and it is always a pleasure to be here.

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Review from Ian R (Son of Resident) published on 13 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The family are very pleased with the care and courtesy shown to my dad.
The staff are lovely and very caring and I'm sure don't get paid enough for what they do.
The food and general hygiene standards are very good and it feels welcoming. I have only ever seen residents treated with care and respect
and would not hesitate to recommend the home to others.

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Review from Margaret J (Resident) published on 13 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good and clean.

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Review from Linda W (Daughter of Resident) published on 16 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care my dad received was brilliant he came on leaps and bounds, he only needed two weeks of rehabilitation with the physio and good food to get back on his feet. He would have liked to stay but because he's come on so well he's able to go home. Thanks for the care he received.

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Review from Mary F (Daughter-in-law of Resident) published on 9 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On Saturday 7 th July Barton Brook , Eccles held their Summer Fair.
As we arrived we were met with a colourful array of stalls manned by dedicated staff and supporters.
The atmosphere was full of energy , happiness and dedication.
The staff went over and beyond their roles by dressing up , dancing
and being full of energy .
The residents were treated to a very special day .
Thank you to all.

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Review from Keith F (Son of Resident) published on 9 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Barton Brook are always very helpful and caring, they work hard to provide a lovely environment for the residents to live in.
I have just been to the summer fair which demonstrated the energy they have with gazebos, cake stalls, tombolas, music and laughter. All this in a week when the
residents had also had a day out at a local pub function.


Well done to all and thank you for your care.


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Review from Harry E (Husband of Resident) published on 5 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home. Great staff and courtesy.

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Current Review Score: 9.4 (9.425)

Overview of Review Score

The Review Score of 9.4 (9.425) out of 10 for Barton Brook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.425 for Barton Brook Care Home is calculated as follows: ( (195 Excellents x 5) + (88 Goods x 4) + (22 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 318 Ratings = 4.425

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barton Brook Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 May 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Clare

Clare Margrave

Job Title: Manager

Joined: 2023

Clare Margrave is the Manager of Barton Brook. Clare has a wealth of experience in the management of Care homes and the care sector. Her main interest and experience are in managing successful care homes housing elderly and frail Residents, some of whom have mental health issues.


Clare is very experienced in the management of care homes and is committed to providing a high–quality service.


She is ultimately responsible for the effective and professional running of the care home but will allocate time to discuss any aspect of our Resident's care or any problems they may be experiencing. Clare is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care.