Barton Brook Care Home

201 Trafford Road, Salford, Manchester M30 0GP
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9.4 147 Reviews
  • Barton Brook Care Home, Manchester
Situated in a peaceful area of Eccles, near Salford, Barton Brook is a friendly, 120 bed care home that offers residential and nursing care for older people and people living with dementia.

The newly refurbished Monton Household will be opening on Monday 13th February and welcoming residents with dementia nursing needs.

Barton Brook has a number of smaller, welcoming households, each has a number of sitting rooms, dining areas and quieter areas for residents to relax, dine, exercise, socialise and be creative.

The wonderful landscaped garden and patio is the perfect place to spend time with friends and family, and is happily looked after by some of the home's Residents.

All the bedrooms are bright, comfortable and easily accessible by wheelchair.

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Care Provided by Barton Brook Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 120 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Clare Stott (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (120)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for Barton Brook Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £990
    • Self-Funded Residential Dementia Care from £1,045

  • Please note fees exclude Funded Nursing Care. Please enquire with the Home for full pricing list.
  • (these prices are only a guideline, please contact Barton Brook Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barton Brook Care Home Reviews (147)

Total of 147, showing 141-147
9.4

Barton Brook Care Home has a Review Score of 9.4 (9.425) out of 10, based on 27 reviews in the last 2 years. Over all time Barton Brook Care Home has 147 reviews.

Overall Experience

  • 97
  • 43
  • 6
  • 0
  • 1

Date Published

147
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Review from J H (Daughter of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My personal experience with Barton Brook has been excellent and hopefully will continue to do so. Admin staff through to all levels of nursing staff are very approachable and nothing is too much trouble. My father is settled and comfortable with all his needs met. What more could I ask for?

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Review from Julie C (Daughter of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed here for 1 week on a respite placement. He has stayed at other homes in the past.


The pre-admission home visit was speedy and thorough - so his admission was smooth and carers knew exactly his needs and routine. He had a happy stay and I really felt staff understood him and cared

deeply about the residents and their work.

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Review from Doreen F (Resident) assisted by family/friend published on 18 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were always helpful and caring. The food was good, the place was always spotless.

Reply from Jayne Duck, Customer Services Administrator at Barton Brook Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.


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Review from B R (Daughter of Resident) published on 4 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a visitor, I am made welcome, if I need to discuss anything it is done straight away. My only observation is more staff are required to enable staff to interact more with residents as their duties hinder this.

Reply from Emily Wilson, Customer Service Administrator at Barton Brook Care Home

Thank you for sharing your feedback with us. I will pass on your comments to the home's manager so they can take action regarding your comments. We really appreciate your feedback. The Bupa Customer Care Team.


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Review from F A (Wife of Resident) published on 23 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the whole, I find the care very good. However, where it falls down is with regards to the outside space, ie the garden. Although the residents in Moss have problems they surely deserve a nice garden to walk in and sit out during the nice weather.
The staff themselves try very hard to look after
everyone I visit every day and have always found them very helpful. I know the activities coordinator works hard to arrange events but feel more occupational therapy should be arranged.

Reply from Rose Pickering, Customer Service Administrator at Barton Brook Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from Siamak F (Husband of Resident) published on 14 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

5 star.

Reply from Jayne Duck, Customer Servicies Administrator at Barton Brook Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from Margaret M (Resident) assisted by family/friend published on 14 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The service I receive is mainly a positive one. My only disappointment is the food - when it is presented to me, it's cold and not appetising (tasteless). The whole area regarding food needs to be looked into and revamped and make it a pleasure at mealtimes instead of a disappointment.

Reply from Jayne Duck, Customer Servicies Administrator at Barton Brook Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.


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Current Review Score: 9.4 (9.425)

Overview of Review Score

The Review Score of 9.4 (9.425) out of 10 for Barton Brook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.425 for Barton Brook Care Home is calculated as follows: ( (195 Excellents x 5) + (88 Goods x 4) + (22 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 318 Ratings = 4.425

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barton Brook Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 May 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Clare

Clare Margrave

Job Title: Manager

Joined: 2023

Clare Margrave is the Manager of Barton Brook. Clare has a wealth of experience in the management of Care homes and the care sector. Her main interest and experience are in managing successful care homes housing elderly and frail Residents, some of whom have mental health issues.


Clare is very experienced in the management of care homes and is committed to providing a high–quality service.


She is ultimately responsible for the effective and professional running of the care home but will allocate time to discuss any aspect of our Resident's care or any problems they may be experiencing. Clare is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care.