FNC fee also applies for Nursing Residents - this is received by the care home in addition to the fee quotes and must be confirmed before admission.
Visiting is permitted 24 hours of the day apart from Protected Meals times. Please contact the service to ascertain times
Parking is available on site
Kenyon Lodge has a Review Score of 9.6 (9.585) out of 10, based on 20 reviews in the last 2 years. Over all time Kenyon Lodge has 138 reviews.
Review from K G (Granddaughter of Resident) published on 21 January 2025
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Reply from Shaun Morrissy, Home Manager at Kenyon Lodge
Thank you for taking the time to review your experience of Kenyon Lodge. Whilst It is very disappointing to read your comments, please be assured that Abbey Healthcare do take all feedback very seriously and as such a full review has been undertaken by ourselves and regulators and we are confident that all concerns are un-founded and our findings and conclusion have been shared with all relevant parties. We would however, like to apologise that your feelings and experience of the high quality care we provide have not been perceived by yourself as we would expect. We would also like to again offer you the opportunity to meet with our management to discuss how we have reached our conclusions at your convenience. Abbey Healthcare embeds our company ethos across our teams and staff members are actively encouraged to reflect on how they contribute individually to our values and how they promote respect, dignity and compassion towards all of the people who live, work and visit the Home.
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Review from J H (Daughter of Resident) published on 14 November 2024
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Reply from Shaun Morrissy, Home Manager at Kenyon Lodge
Thank you for your kind words, such positive feedback is much appreciated by the whole staff team, who always strive to deliver the highest quality care to our residents at all times. It was our pleasure to be entrusted with the care of your parents who are still very much missed by the staff.
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Review from L B (Daughter of Resident) published on 8 July 2024
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Reply from Shaun Morrissy, Home Manager at Kenyon Lodge
Thank you for taking the time to send such a positive review, your comments will be much appreciated by the staff team who work hard to ensure that your dad receives the best care possible.
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Review from Timothy C (Son of Resident) published on 10 May 2024
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Reply from Tina Johnstone, Regional Operations Director at Kenyon Lodge
Thank you for taking the time to write such a lovely review of Kenyon Care Home, of the care provided and the environment available for the residents and their loved ones to enjoy. We cannot wait to see the end result of the garden space once fully completed.
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Review from D P (Daughter of Resident) published on 21 March 2024
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Reply from Shaun Morrissy, Home Manager at Kenyon Lodge
Thank you for taking the time to submit a review, such positive feedback is always appreciated by the staff team who always strive to deliver the best quality care to your dad and all of our residents.
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Review from Andrea H (Daughter of Resident) published on 18 March 2024
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Reply from Tina Johnstone, Regional Operations Director at Kenyon Lodge
Thank you for taking the time to review your experiences within Kenyon Lodge, it is always a pleasure to recognise the team and share your feedback.
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Review from K R (Daughter of Resident) published on 15 March 2024
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Reply from Shaun Morrissy, Home Manager at Kenyon Lodge
Thank you for taking time to submit a review. Such positive comments and feedback are always a boost for staff morale. It is our pleasure to look after your Mum. The work staff do on a daily basis to strive to deliver the highest quality care often goes unappreciated and that you have taken time to acknowledge them is much appreciated.
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Review from D W (Son of Resident) published on 15 March 2024
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Reply from Shaun Morrissy, Home Manager at Kenyon Lodge
Thank you for taking time to submit a review, such positive feedback is always welcomed by the staff team. It is our pleasure to be entrusted to care for your Mum.
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Review from Michael G (Son of Resident) published on 4 March 2024
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Reply from Shaun Morrissy, Home Manager at Kenyon Lodge
Dear Michael,
Thank you for taking the time to submit a review, such positive feedback is always a boost to staff morale when they know that their efforts in delivering quality care to our residents are recognised. It is our pleasure to be entrusted to look after your mum.
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Review from D F (Daughter of Resident) published on 28 February 2024
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Reply from Shaun Morrissy, Home Manager at Kenyon Lodge
Thank you for taking the time to send in a review, such kind words and feedback are very much appreciated by the staff team.
It is really our pleasure to be entrusted to care for your mum.
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Review from Janice M (Daughter of Resident) published on 26 January 2024
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Reply from Tina Johnstone, Director at Kenyon Lodge
Thank you very much for taking the time to review the service within Kenyon Lodge. The team strive to deliver the care very much expected of your loved one on a daily basis.
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Review from Janet G (Daughter of Resident) published on 22 January 2024
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Reply from Shaun Morrissy, Home Manager at Kenyon Lodge
Thank you for taking the time to send a review it is very much appreciated by the staff team who take pleasure in looking after your mum.
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Review from L D (Wife of Resident) published on 7 December 2023
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Reply from Shaun Morrissy, Home Manager at Kenyon Lodge
Thank you L for taking the time to send in a review, such positive feedback is very much appreciated by the staff who work so hard in the home.
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Review from Sophie P (Daughter of Resident) published on 5 December 2023
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Reply from Tina Johnstone, Director at Kenyon Lodge
Thank you for taking the time to share your very kind thoughts and experience of Kenyon Lodge. It is always a great pleasure for the staff to be remembered in this way.
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Review from Susan C (Daughter of Resident) published on 24 November 2023
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Reply from Tina Johnstone, Director at Kenyon Lodge
Good morning and thank you for sharing your experience of Kenyon Lodge, it is always so heart-warming to read such comments and be able to share with the staff team.
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Review from Lindsay A (Daughter of Resident) published on 23 November 2023
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Reply from Tina Johnstone, Director at Kenyon Lodge
Thank you very much indeed for the time you have taken to review Kenyon Lodge. I am so pleased both yours and your mother's experience continue to be positive. The team shall be delighted to receive this praise.
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Review from L L (Stepdaughter of Resident) published on 5 October 2023
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Reply from Tina Johnstone, Director at Kenyon Lodge
Thank you for such wonderful comments and I am extremely pleased your stepfather is enjoying his current his stay within Kenyon Lodge. I hope he will enjoy the upcoming Halloween event planned.
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Review from Amanda W (Daughter of Resident) published on 10 July 2023
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Reply from Tina Johnstone, Director at Kenyon Lodge
Thank you very much indeed for taking the time to comment on both yours and your father's wonderful experience of the great care and support provided during the period of respite and we very much look forward to meeting you both again very soon.
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Review from C H (Relative of Resident) published on 19 May 2023
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Reply from Tina Johnstone, Director at Kenyon Lodge
Thank you very much indeed for your comments and views of Kenyon Lodge. We shall ensure to share these with the team and consider all opportunities for residents to access their local community further.
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Review from C M (Relative of Resident) published on 20 March 2023
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Reply from Sarah Willitts, Regional Director at Kenyon Lodge
Thank you for your feedback - we will share this with the team.
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The Review Score of 9.6 (9.585) out of 10 for Kenyon Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.585 for Kenyon Lodge is calculated as follows: ( (171 Excellents x 5) + (44 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 236 Ratings = 4.585
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kenyon Lodge is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 May 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 26 Feb 2025
Please contact the Home Manager, Shaun Morrissey. We currently have 5 x beds available and would enjoy showing you around our beautiful home.
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Job Title: Home Manager
Joined: 2023
Home Manager