FNC fee also applies for Nursing Residents - this is received by the care home in addition to the fee quotes and must be confirmed before admission.
Visiting is permitted 24 hours of the day apart from Protected Meals times. Please contact the service to ascertain times
Parking is available on site
Kenyon Lodge has a Review Score of 9.6 (9.585) out of 10, based on 20 reviews in the last 2 years. Over all time Kenyon Lodge has 138 reviews.
Review from M C (Friend of Resident) published on 15 February 2023
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Reply from Tina Johnstone, Director at Kenyon Lodge
Thank you so very much for taking the time to write such positive comments regarding your experience of Kenyon Lodge. Please be assured your thoughts shall be shared within the team.
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Review from A V (Daughter of Resident) published on 6 January 2023
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Reply from Sarah Willitts, Operations Director at Kenyon Lodge
Thank you - we will pass this message on to all of the staff.
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Review from T K (Daughter of Resident) published on 21 December 2022
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Reply from Gulzar Nazir, Home Manager at Kenyon Lodge
Hi, Thank you very much for giving us a good review. We will continue to strive for quality care and management.
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Review from Graham S (Son of Resident) published on 6 December 2022
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Reply from Gulzar Nazir, Home Manager at Kenyon Lodge
Hi Graham,
Thank you very much for doing Your review and I am glad you like the service,s we promise we will continue to deliver excellent care to all our clients.
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Review from M R (Son of Resident) published on 14 November 2022
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Reply from Sarah Willitts, Ass Operations Director at Kenyon Lodge
Thank you so much for this lovely review we are so happy that you are pleased with the care.
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Review from Julie D (Daughter of Resident) published on 11 November 2022
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Reply from Sarah Willitts, Ass Operations Director at Kenyon Lodge
I am sorry that on this occasion that Kenyon Lodge did not meet the standards of care which we strive for. We have compensated for the clothing and addressed all the issues with the staff in the hope of true lessons learned. We wish you all the best for the future.
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Review from D F (Son of Resident) published on 23 June 2022
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Review from Ian R (Partner of Resident) published on 22 June 2022
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Review from Aika B (Daughter of Resident) published on 22 June 2022
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Review from Marie S (Daughter of Resident) published on 7 June 2022
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Reply from Sarah Willitts, Regional Manager at Kenyon Lodge
Thank you for your review, I hope that the transition continues to be smooth.
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Review from C M (Daughter of Resident) published on 7 June 2022
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Reply from Sarah Willitts, Regional Manager at Kenyon Lodge
Thank you for this review - we hope we can help to settle your father and I am happy the staff are helping with this.
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Review from J J (Granddaughter of Resident) published on 3 June 2022
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Reply from Gulzar Nazir, Home Manager at Kenyon Lodge
Hi J J
Thank you very much for reviewing us, we will continue our high standard of care to our clients.
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Review from C H (Daughter of Resident) published on 3 June 2022
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Reply from Gulzar Nazir, Home Manager at Kenyon Lodge
Hi C H,
Thank you very much for reviewing us. We promise to continue delivering excellent care to our clients.
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Review from Kerry B (Granddaughter of Resident) published on 10 May 2022
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Reply from Sarah Willitts, Regional Director at Kenyon Lodge
Thank you for this lovely review. We shall share the feedback with the team.
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Review from Judith H (Daughter of Resident) published on 10 May 2022
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Reply from Sarah Willitts, Regional Director at Kenyon Lodge
Thank you so much for this wonderful review Judith. I personally know how well loved Mum and Dad have been at Kenyon Lodge and we thank you so much for your support.
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Review from Donna S (Niece of Resident) published on 25 March 2022
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Reply from Gulzar Nazir, Home Manager at Kenyon Lodge
I am so grateful for your review and we promise we will continue our high standard of care to our residents. Thanks.
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Review from Nicholas P (Son of Resident) published on 22 December 2021
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Review from Joanne B (Daughter of Resident) published on 14 December 2021
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Review from E W (Niece of Resident) published on 7 December 2021
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Reply from Gulzar Nazir, Home Manager at Kenyon Lodge
So pleased for this review and that you like our care delivery at Kenyon Lodge. We promise to keep continuing our service to all residents and provide high standard of care.
Thanks again.
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Review from J B (Daughter of Resident) published on 4 October 2021
Submitted via Postal Card •
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Reply from Gulzar Nazir, Home Manager at Kenyon Lodge
Thank you very much for your review. We will endeavour to improve our services.
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The Review Score of 9.6 (9.585) out of 10 for Kenyon Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.585 for Kenyon Lodge is calculated as follows: ( (171 Excellents x 5) + (44 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 236 Ratings = 4.585
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kenyon Lodge is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 May 2023
Caring
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 26 Feb 2025
Please contact the Home Manager, Shaun Morrissey. We currently have 5 x beds available and would enjoy showing you around our beautiful home.
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Job Title: Home Manager
Joined: 2023
Home Manager