Kenyon Lodge

99 Manchester Road West, Little Hulton, Manchester M38 9DX
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9.6 138 Reviews
  • Kenyon Lodge, Manchester
Kenyon Lodge care home provides professional care to residents in an environment which offers family members peace of mind about the care their loved ones are receiving.

The home has 30 rooms located on the ground floor and another 30 rooms on the 1st floor, all single occupancy with en-suite facilities. There are also private gardens with a patio area for residents to enjoy.

Kenyon Lodge provides nursing and residential care for residents who are in their senior years or have a physical disability.

The home has been victorious across multiple areas at the Great British Care Awards, winning the Social Care Covid Hero Award in November 2021 and March 2022, as well as being the regional winner for the Registered Manager in November 2021.

Care Provided by Kenyon Lodge

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Shaun Morrissy (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Kenyon Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,600
    • Self-Funded Nursing Care £1,150 – £1,600
    • RESPITE Self-Funded Residential Care £1,150 – £1,600
    • RESPITE Self-Funded Nursing Care £1,150 – £1,600
  • FNC fee also applies for Nursing Residents - this is received by the care home in addition to the fee quotes and must be confirmed before admission.


  • (these prices are only a guideline, please contact Kenyon Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visiting is permitted 24 hours of the day apart from Protected Meals times. Please contact the service to ascertain times


  • Parking
  • Parking is available on site


Total of 138, showing 21-40
9.6

Kenyon Lodge has a Review Score of 9.6 (9.585) out of 10, based on 20 reviews in the last 2 years. Over all time Kenyon Lodge has 138 reviews.

Overall Experience

  • 74
  • 47
  • 13
  • 2
  • 2

Date Published

138
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5
19
119
Overall Experience  Overall Experience 5.0 out of 5

Friend received excellent care and kindness. All staff, managers and nurses were so professional and approachable. The home was very clean and had good food. TV in room, radio and en-suite. She could not have asked for better care.

Reply from Tina Johnstone, Director at Kenyon Lodge

Thank you so very much for taking the time to write such positive comments regarding your experience of Kenyon Lodge. Please be assured your thoughts shall be shared within the team.


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Overall Experience  Overall Experience 4.0 out of 5

On 28/11/2022, I witnessed great care, patience and compassion towards my mother when receiving care from a member of staff; they were kind and considerate.

Reply from Sarah Willitts, Operations Director at Kenyon Lodge

Thank you - we will pass this message on to all of the staff.


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Overall Experience  Overall Experience 4.0 out of 5

My mum was transferred to Kenyon Lodge from hospital earlier this year. The level of care and attention she has received from the staff is amazing. The home has lots of activities for the residents to enjoy. Along with regular entertainers attending theme days. The food prepared and served to everyone
looks delicious.

Reply from Gulzar Nazir, Home Manager at Kenyon Lodge

Hi, Thank you very much for giving us a good review. We will continue to strive for quality care and management.


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Overall Experience  Overall Experience 5.0 out of 5

I find the care excellent and my mum is treated to the highest standard. All the staff are kind and helpful. My mum is clean and well cared for. Well done to all the staff.

Reply from Gulzar Nazir, Home Manager at Kenyon Lodge

Hi Graham,
Thank you very much for doing Your review and I am glad you like the service,s we promise we will continue to deliver excellent care to all our clients.


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Overall Experience  Overall Experience 5.0 out of 5

Kenyon Lodge is a very good, caring home. They look after my father very well. Since coming to the home from another home, his health, mentally and physically, has improved so much.
The staff are so helpful and caring and they do a great job.
The food is really nice as well as the coffee and tea.
Everyone us really helpful and we are happy.

Reply from Sarah Willitts, Ass Operations Director at Kenyon Lodge

Thank you so much for this lovely review we are so happy that you are pleased with the care.


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Overall Experience  Overall Experience 1.0 out of 5

My mother was admitted from the hospital to be assessed.
As a family, we found the majority of the staff very friendly.
We had a number of issues with poor personal hygiene with our mother being left for hours with wet/soiled pads not being checked as per the care plan, clothing going missing, and
being worn by other residents even though they clearly had been labeled.

Reply from Sarah Willitts, Ass Operations Director at Kenyon Lodge

I am sorry that on this occasion that Kenyon Lodge did not meet the standards of care which we strive for. We have compensated for the clothing and addressed all the issues with the staff in the hope of true lessons learned. We wish you all the best for the future.


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Overall Experience  Overall Experience 4.0 out of 5

Generally, all the staff have been very helpful one or two could be a little more accommodating when asking about problems regarding my mother's room. The home seems clean, tidy and a safe place for her.

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Overall Experience  Overall Experience 4.0 out of 5

I have visited 3 times a week for around 9 months and am impressed by the care and attentiveness that the staff show to each resident here.

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Overall Experience  Overall Experience 4.0 out of 5

Bathroom, toilet seat has been broken for a few weeks. Reported but not fixed, mentioned at the meeting and was told it will be fixed Monday/Tuesday next week (13th/14th June)!

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Overall Experience  Overall Experience 4.0 out of 5

As Dad has only been at Kenyon Lodge a short time and is still under review, I feel his care is very good.
Staff are getting used to his personality etc, but he is always in clean clothes and shaven. Carers are all very friendly and helpful when I visit.

Reply from Sarah Willitts, Regional Manager at Kenyon Lodge

Thank you for your review, I hope that the transition continues to be smooth.


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Overall Experience  Overall Experience 4.0 out of 5

Staff are trying to get to know my father during his assessment. By trying to understand his needs and help him settle into the home. They are being patient and understanding of his frustration and confusion and looking at ways of doing the best to care for him.
It is a bewildering time for my father
and the staff at the home are adapting things to best care for him.

Reply from Sarah Willitts, Regional Manager at Kenyon Lodge

Thank you for this review - we hope we can help to settle your father and I am happy the staff are helping with this.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff are fabulous at Kenyon Lodge. They know all about their resident's needs and care for them with the utmost respect and kindness.
The staff are friendly when we visit and keep me well informed about my grandfather.

Reply from Gulzar Nazir, Home Manager at Kenyon Lodge

Hi J J
Thank you very much for reviewing us, we will continue our high standard of care to our clients.


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Overall Experience  Overall Experience 5.0 out of 5

My dad settled well in the home. There were days when he didn't like it but overall he has been fine. The only thing I think is that his room could do with painting and the carpet cleaning, but that is down to him making a mess with biscuits.

Reply from Gulzar Nazir, Home Manager at Kenyon Lodge

Hi C H,
Thank you very much for reviewing us. We promise to continue delivering excellent care to our clients.


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Overall Experience  Overall Experience 4.0 out of 5

Kenyon Lodge is a wonderful care home with lovely friendly staff who always make time to speak to you when you visit.
Updates from the nurses have been good and informative.
Rooms are clean and well kept.
I’m confident my nana is being looked after very well and is happy.

Reply from Sarah Willitts, Regional Director at Kenyon Lodge

Thank you for this lovely review. We shall share the feedback with the team.


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Overall Experience  Overall Experience 5.0 out of 5

After contacting many homes, they all wanted to place my parents in separate units due to distinct separate needs. The manager at Kenyon Lodge was the only one who offered them the dignity of being able to go to bed and wake up in the same room. He offered this to me even before I requested it. They
had one room as a sitting room and one as a bedroom. The most outstanding features of Kenyon Lodge include the superb attitude of management; the care that he extends to the residents; and the wonderfully kind and caring attitude of the nurses, care staff, administration and support staff. Very sadly, my mum passed away, but my dad remains at Kenyon Lodge. Whilst my mum was on end-of-life, the manager and his staff extended an extremely high level of practical and emotional support. I felt I was surrounded and supported by the Kenyon Lodge family. We all know that no place is like a person’s own home, but my parents received the highest quality care and I knew that they were safe, secure and well cared for.

Reply from Sarah Willitts, Regional Director at Kenyon Lodge

Thank you so much for this wonderful review Judith. I personally know how well loved Mum and Dad have been at Kenyon Lodge and we thank you so much for your support.


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Overall Experience  Overall Experience 5.0 out of 5

Very pleasant visit. Very friendly and helpful - absolutely lovely decor.

Reply from Gulzar Nazir, Home Manager at Kenyon Lodge

I am so grateful for your review and we promise we will continue our high standard of care to our residents. Thanks.


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Overall Experience  Overall Experience 3.0 out of 5

My mum has been a resident for only a few months. The main concern is the lack of staff. The staff are good, but, I don't accept that due to the number of staff my mum was to stay in her bed for days on end. In order for Mum to be in better health, she needs to be out of bed, be sociable and interact
with others. To reiterate, staff are good, just not enough of them, which is unacceptable.

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Overall Experience  Overall Experience 4.0 out of 5

Good, Dad likes it. He enjoys his food. The staff are very caring.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent service, staff are very friendly. Uncle seems to be at home and gets on with everyone. As long as he's happy, we are.

Reply from Gulzar Nazir, Home Manager at Kenyon Lodge

So pleased for this review and that you like our care delivery at Kenyon Lodge. We promise to keep continuing our service to all residents and provide high standard of care.
Thanks again.


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Overall Experience  Overall Experience 4.0 out of 5

Staff very friendly to visitors, happy to explain care. Incredibly patient with patients, thank you. P.S. Please wash the tablecloths!

Reply from Gulzar Nazir, Home Manager at Kenyon Lodge

Thank you very much for your review. We will endeavour to improve our services.


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Current Review Score: 9.6 (9.585)

Overview of Review Score

The Review Score of 9.6 (9.585) out of 10 for Kenyon Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.585 for Kenyon Lodge is calculated as follows: ( (171 Excellents x 5) + (44 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 236 Ratings = 4.585

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kenyon Lodge is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 May 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

5 Bed Vacancies

posted 26 Feb 2025

Please contact the Home Manager, Shaun Morrissey. We currently have 5 x beds available and would enjoy showing you around our beautiful home.


Awards / Recognitions (9)

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Meet the Team (1)

Shaun

Shaun Morrissy

Job Title: Home Manager

Joined: 2023

Home Manager