FNC fee also applies for Nursing Residents - this is received by the care home in addition to the fee quotes and must be confirmed before admission.
Visiting is permitted 24 hours of the day apart from Protected Meals times. Please contact the service to ascertain times
Parking is available on site
Kenyon Lodge has a Review Score of 9.6 (9.585) out of 10, based on 20 reviews in the last 2 years. Over all time Kenyon Lodge has 138 reviews.
Review from Peter H (Son of Resident) published on 11 March 2021
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Sarah Willitts, Regional Manager at Kenyon Lodge
Thank you for your positive feedback - we will ensure this is shared with the staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N H (Friend of Resident) published on 1 March 2021
Submitted via Postal Card •
Report
Overall Experience
2.0 out of 5
Reply from Sarah Willitts, Regional Director at Kenyon Lodge
Good morning. I did telephone to explain that we do in fact have a full visitors pod specially built for us at Kenyon Lodge. The window visit was though the only visit that was sanctioned by the public health team in Salford so we have been unable to use the pod and had to use closed windows only. It was disappointing for us that having had this built we were unable to use it but the safety of the residents is paramount and our compliance with public health. I am thrilled to say from next week we will be able to use our visitor's pod. Many thanks.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Samantha F (Granddaughter of Resident) published on 27 January 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Sarah Willitts, Regional Director at Kenyon Lodge
Thank you for your lovely review - these mean the world to the team and I will make sure see this. Take care and thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ben B (Grandson of Resident) published on 8 January 2021
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Emma B (Granddaughter of Resident) published on 6 January 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Sarah Willitts, Regional Director at Kenyon Lodge
Thank you for your kind words, they are much appreciated and I will pass these on to the staff - I hope you are staying safe and well. Take care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Leah M (Granddaughter of Resident) published on 4 January 2021
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Adrian M (Son of Resident) published on 16 December 2020
Submitted via Postal Card •
Report
Overall Experience
3.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Emma B (Granddaughter of Resident) published on 16 December 2020
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vicky R (Granddaughter of Resident) published on 14 December 2020
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Sarah Willitts, Regional Director at Kenyon Lodge
Thank you for your kind review which I will share with the staff. This feedback means the world to us. Take care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ahmed A (Grandson of Resident) published on 14 December 2020
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Sarah Willitts, Regional Director at Kenyon Lodge
Thank you for your positive feedback - I will share this with the staff team. Take care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie C (Son of Resident) published on 14 December 2020
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Sarah Willitts, Regional Director at Kenyon Lodge
Thank you for your kind words - we look forward to the time when we will be able to welcome you into Kenyon Lodge. Take care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M F (Stepson of Resident) published on 4 December 2020
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Gulzar Nazir, Manager at Kenyon Lodge
Hi, thank you for your review. We will continue to provide a high standard of care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S W (Son of Resident) published on 3 December 2020
Submitted via Postal Card •
Report
Overall Experience
3.0 out of 5
Reply from Gulzar Nazir, Manager at Kenyon Lodge
Hello. Thank you very much for review our service, and lovely comments, we will improve our service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L W (Daughter of Resident) published on 3 December 2020
Submitted via Postal Card •
Report
Overall Experience
3.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J M (Daughter of Resident) published on 2 December 2020
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pauline Y (Daughter-in-law of Resident) published on 27 November 2020
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Gulzar Nazir, Manager at Kenyon Lodge
Hello, thank you very much for your comments and review, we will continue to provide a high standard of care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen Y (Son of Resident) published on 27 November 2020
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Gulzar Nazir, Manager at Kenyon Lodge
Hello, thank you very much for your comments and review, we will continue to provide a high standard of care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ian R (Son of Resident) published on 27 November 2020
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Gulzar Nazir, Manager at Kenyon Lodge
Hello, thank you very much for your review of our service, and lovely comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol H (Daughter of Resident) published on 27 November 2020
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Gulzar Nazir, Manager at Kenyon Lodge
Hello, thank you very much for your review of our service, and lovely comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sarah Y (Daughter of Resident) published on 27 November 2020
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Gulzar Nazir, Manager at Kenyon Lodge
Hello, thank you very much for your review of our service, and lovely comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.6 (9.585) out of 10 for Kenyon Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.585 for Kenyon Lodge is calculated as follows: ( (171 Excellents x 5) + (44 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 236 Ratings = 4.585
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kenyon Lodge is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 May 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 26 Feb 2025
Please contact the Home Manager, Shaun Morrissey. We currently have 5 x beds available and would enjoy showing you around our beautiful home.
Loading
Loading events
Job Title: Home Manager
Joined: 2023
Home Manager
