FNC fee also applies for Nursing Residents - this is received by the care home in addition to the fee quotes and must be confirmed before admission.
Visiting is permitted 24 hours of the day apart from Protected Meals times. Please contact the service to ascertain times
Parking is available on site
Kenyon Lodge has a Review Score of 9.6 (9.585) out of 10, based on 20 reviews in the last 2 years. Over all time Kenyon Lodge has 138 reviews.
Review from Antony G (Son of Resident) published on 27 November 2020
Submitted via Postal Card •
Report
Reply from Gulzar Nazir, Manager at Kenyon Lodge
Hello, thank you very much for your review of our service, and lovely comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P W (Daughter of Resident) published on 22 October 2020
Submitted via Postal Card •
Report
Reply from Gulzar Nazir, Manager at Kenyon Lodge
Thank you for your support; we will continue to provide a high level of service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C C (Nephew of Resident) published on 29 September 2020
Submitted via Postal Card •
Report
Reply from Gulzar Nazir, Manager at Kenyon Lodge
Thank you very much for your review. Regarding building maintenance, I will pass to the Head Office and we will get it looked at ASAP.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A J (Wife of Resident) published on 28 September 2020
Submitted via Postal Card •
Report
Reply from Gulzar Nazir, Manager at Kenyon Lodge
Thank you very much for your review. We strive for the best care for our residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S J (Daughter of Resident) published on 28 September 2020
Submitted via Postal Card •
Report
Reply from Gulzar Nazir, Manager at Kenyon Lodge
Thank you for your support; we will continue to provide a high level of service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rudaynah A (Granddaughter of Resident) published on 24 August 2020
Submitted via Postal Card •
Report
Reply from Gulzar Nazir, Manager at Kenyon Lodge
Hi, I much appreciated your kind words, we will be continuing to provide a high standard of care to our all clients. Thanks a lot.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret L (Wife of Resident) published on 21 August 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D G (Son of Resident) published on 21 August 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen L (Daughter of Resident) published on 9 August 2020
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Samantha B (Daughter of Resident) published on 9 June 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N W (Granddaughter of Resident) published on 9 June 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen R (Daughter of Resident) published on 4 June 2020
Submitted via Website •
Report
Reply from Gulzar Nazir, Manager at Kenyon Lodge
Thanks for the lovely comment and support, we will continue to support residents and families.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Philip L (Nephew of Resident) published on 20 May 2020
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J S (Niece of Resident) published on 9 March 2020
Submitted via Postal Card •
Report
Reply from Gulzar Nazir, Manager at Kenyon Lodge
Thank you for your feedback, it is much appreciated. We are trying our best to provide the best care to your uncle.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S L (Wife of Resident) published on 25 February 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D A (Wife of Resident) published on 25 February 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D W (Daughter of Resident) published on 7 January 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D C (Resident) assisted by family/friend published on 17 December 2019
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S D (Daughter of Resident) published on 4 December 2019
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J W (Daughter of Resident) published on 4 December 2019
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.6 (9.585) out of 10 for Kenyon Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.585 for Kenyon Lodge is calculated as follows: ( (171 Excellents x 5) + (44 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 236 Ratings = 4.585
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kenyon Lodge is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 May 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 26 Feb 2025
Please contact the Home Manager, Shaun Morrissey. We currently have 5 x beds available and would enjoy showing you around our beautiful home.
Loading
Loading events
Job Title: Home Manager
Joined: 2023
Home Manager