Cherrytrees Care Home

Mandley Park Avenue, Salford M7 4BZ
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9.8 26 Reviews
  • Cherrytrees Care Home, Salford
Cherrytrees Care Home offers residential, nursing and dementia care for up to 32 adults.

Trained and skilled staff provide the support that concentrates on each resident’s physical and emotional needs while helping them to maintain as much independence as possible. Care is personalised according to each individual’s needs and preferences.

The home features comfortable single bedrooms, two lounges, several bathrooms, a dining area, a beauty salon, a conservatory, and a garden. All communal areas benefit from CCTV. Located in the Salford area of Manchester, the home is yards from a large park and close to local shops.

An activities timetable ensures that there are choices of stimulating and engaging activities for everyone, as well as visiting local groups and entertainers.

Menus at mealtimes offer residents a choice of home-cooked, nutritionally balanced meals that cater to any special dietary requirements. Staff record how much each resident eats to make sure that they are receiving a balanced diet and maintaining a healthy weight.

Care Provided by Cherrytrees Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jorge Fernandes (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1997

Funding & Fees Guide for Cherrytrees Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £850
    • Self-Funded Residential Dementia Care £800 – £850
    • Self-Funded Nursing Care £1,050 – £1,100
    • Self-Funded Nursing Dementia Care £1,050 – £1,100
    • RESPITE Self-Funded Residential Care £800 – £850
    • RESPITE Self-Funded Residential Dementia Care £800 – £850
    • RESPITE Self-Funded Nursing Care £1,050 – £1,100
    • RESPITE Self-Funded Nursing Dementia Care £1,050 – £1,100
  • (these prices are only a guideline, please contact Cherrytrees Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Updated CCTV system, to make sure the safety of the clients and staff is maintained all the time.
    CCTV system covers outside area such as Car Parking, gardens, and Main building entrances. Also the system it is covering the communal areas such Lounge, Quite Lounge, Dinning Area and Corridors. Cherrytrees does not have cameras inside individual rooms.


  • Parking
  • The home has parking spaces available.


Total of 26, showing 1-20
9.8

Cherrytrees Care Home has a Review Score of 9.8 (9.767) out of 10, based on 9 reviews in the last 2 years. Over all time Cherrytrees Care Home has 26 reviews.

Overall Experience

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  • 7
  • 1
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The care home provides excellent care. My mum has improved so much since she has moved here. The staff treat the residents like they are family. And go above and beyond to care for them. The home is clean and bright and there is such a lovely atmosphere. We couldn't wish for a better place for my mum.

Reply from Jorge Fernandes, Home Manager at Cherrytrees Care Home

Thank you for your kind words and for taking the time to share your positive experience. We are so glad to hear that your dad is happy at Cherrytrees and that your visits are enjoyable. We will continue to work hard to maintain a warm and welcoming environment for all our residents and their families.


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Overall Experience  Overall Experience 5.0 out of 5

My dad was very smartly dressed with his Christmas jumper on and looking very festive. All staff were lovely and welcoming, always ready with a smile to make sure residents and relatives are happy when in the home. I love coming to visit as my dad is always happy to see us. I've never seen a more dedicated
team of staff well done to them all.

Reply from Jorge Fernandes, Home Manager at Cherrytrees Care Home

Thank you so much for your kind words. We are delighted to hear that your dad was looking so festive and enjoyed his Christmas celebrations at Cherrytrees. We strive to create a welcoming and happy environment for all our residents and their families. It's wonderful to hear that your visits are always enjoyable. We are incredibly proud of our team and their dedication to providing the best possible care. They work tirelessly to ensure our residents feel comfortable and happy, and it's heartwarming to know their efforts are appreciated. Thank you again for your positive feedback.


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Overall Experience  Overall Experience 5.0 out of 5

The atmosphere at the home is lovely, and all the staff are so welcoming. My mum has dementia and they all care for her so brilliantly, making her feel loved and secure all the time. It's a real family atmosphere and there are always lots of great activities. Mum is very happy in the home and we feel
so relaxed that she is in such a great place.

Reply from Jorge Fernandes, Home Manager at Cherrytrees Care Home

Thank you so much for your kind words. We are absolutely delighted to hear that your mum is happy and settled at Cherrytrees Care Home. Creating a warm and welcoming atmosphere where residents feel loved and secure is our top priority. We are so proud of our staff for their dedication and the compassionate care they provide. We are also thrilled to know that the activities program is enriching your mum's life. We value your feedback immensely and will continue to strive to provide the highest quality of care for all our residents.


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Overall Experience  Overall Experience 5.0 out of 5

I've had my Uncle here for just over 12 months. I never wanted him in a care home but he lost the use of his legs, so it was the best option for him. In the past 12 months, my Uncle and I have become a part of the Cherrytrees family at least that's how it feels, one big happy family with amazing staff
who know what they're doing my Uncle. He is treated with the utmost respect and lives independently with help from the staff, this was one of the reasons I never wanted him in a care facility but I see now he still lives as if he were still in his own home I can't praise the staff enough and of course the manager who is very open and makes sure everyone is aware if you have a problem no matter how small or big he wants to hear about it. The staff always maintain a polite professional approach to all residents under all circumstances. All visitors are made to feel very welcome.

Reply from Jorge Fernandes, Home Manager at Cherrytrees Care Home

Thank you so much for your kind words and for sharing your positive experience at Cherrytrees. It's incredibly rewarding to hear that your uncle has settled in so well and that you feel he is part of a loving and supportive community. We strive to create a home-like environment where residents can maintain their independence and dignity, and it's wonderful to know that we've been able to achieve this for your uncle. Our staff are dedicated to providing the highest quality of care, and we appreciate your recognition of their professionalism and respect towards all residents. We value open communication and encourage residents and their families to share any concerns they may have. Thank you again for your kind words. We are delighted that Cherrytrees has become a positive part of your uncle's life.


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Overall Experience  Overall Experience 5.0 out of 5

I'm very grateful for the loving and dedicated care my grandmother receives at this care home. The team has made her feel very settled, and a special member of staff in particular, who consistently goes above and beyond with her kindness and compassion. The warm and welcoming atmosphere gives me great
peace of mind. Highly recommend.

Reply from Zeta Zeta, Operations Director at Cherrytrees Care Home

Thank you for your recommendation and your thoughtful words.


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Overall Experience  Overall Experience 4.0 out of 5

Continue to be happy with most aspects of the home, however, due to security (which very happy with) it is difficult to leave the home when staff are otherwise engaged. There is no quick way of contacting staff to let you out of the home.

Reply from Zeta Zeta, Operations Director at Cherrytrees Care Home

Thank you for this review and for raising this issue. I will discuss with the home manager if there are any different communication methods to allow you to exit the home in a quicker manner at the end of your visit. We do take the security of the home and our residents very seriously, and I am sure you can appreciate this is often a difficult issue to balance correctly.


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Overall Experience  Overall Experience 5.0 out of 5

My Uncle came from another care home to Cherrytrees. He was nursed in bed, after a few weeks he settled right in, he looks really well and has gained weight and on occasion, he will get out of bed and interact with other residents. My uncle loves the staff and seems really happy at Cherrytrees and from
my interactions with all the staff from the manager to the domestics are friendly and the home itself has a good atmosphere, a home from home for all residents. Thank you Cherrytrees.

Reply from Jorge Fernandes, Home Manager at Cherrytrees Care Home

Dear Julie, thank you so much for taking the time to write such a wonderful review! We are absolutely thrilled to hear that your uncle has settled in so well at Cherrytrees. It truly warms our hearts to know he's looking healthy, happy, and even interacting with other residents. The staff work incredibly hard to create a warm and welcoming environment, and hearing that it feels like a home from home for your uncle and the other residents means the world to us. We'll be sure to pass on your kind words to the entire team they'll be delighted to hear they're making such a positive impact. Thank you again for your feedback. It's incredibly rewarding to know we're making a difference in your uncle's life. Warmly, The Cherrytrees Team.


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Overall Experience  Overall Experience 5.0 out of 5

My Mum arrived at Cherrytrees Care Home in July 2023 and during that time the care has been brilliant. The staff go above and beyond to ensure the residents are happy and feel safe. My mum has come on leaps and bounds during her time at Cherrytrees, I would highly recommend.

Reply from Jorge Fernandes, Home Manager at Cherrytrees Care Home

Thank you so much for your kind words, they are greatly appreciated and I will pass them on to all staff.
We are so grateful we were able to be with you and your mum, providing support during her straying at Cherrytrees.
Again, thank you so much.


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Overall Experience  Overall Experience 4.0 out of 5

My dad spent two weeks at Cherrytrees post-hospital stay. Staff at all levels were very welcoming, approachable and friendly. Advice and guidance were given to all family members. Care and support given to my dad were excellent - nothing was too much trouble.

Reply from Jorge Fernandes, Home Manager at Cherrytrees Care Home

Thank you for taking the time to review our home. We are very pleased to know that we were able to make a positive experience for your father and for his family; this is always our aim. I would like to wish him all the best in his new home.


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Overall Experience  Overall Experience 4.0 out of 5

Staff always very welcoming. Staff always show a caring attitude toward residents. Staff always have time for a chat with residents and visitors.
Staff always take on board any issues raised and try and sort them in a timely fashion.

Reply from Jorge Fernandes, Home Manager at Cherrytrees Care Home

Thanks for your time in reviewing our service, we appreciated your positive feedback, we will take on board the less great points and will try to correct them where possible, according with our improvement plan.


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Overall Experience  Overall Experience 5.0 out of 5

I am welcomed by friendly staff when I visit my wife, nothing is too much trouble. The home is clean and welcoming, my wife has a lovely room and is very well looked after and I am happy to have her here.

Reply from Zeta Zeta, Operations Director at Cherrytrees Care Home

Thank you so much, it is reassuring to know that you have such faith in the care your wife is receiving.


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Overall Experience  Overall Experience 4.0 out of 5

Dad was only at Cherrytrees Care Home for three weeks, having been sent there for ongoing care after a month-long stay in hospital. Sadly, Dad was at the end of life due to dementia and vascular disease but in the short time he was there he was given exemplary personal care by the staff and the staff
nurse was very helpful in organising ambulance transport for a hospital appointment and making arrangements swiftly after Dad's death. Thank you to all the team for their care and kindness.

Reply from Sharron Evans, PA/Data protection at Cherrytrees Care Home

Thank you for taking the time to review Cherrytrees. We are very pleased to know that we were able to make a positive difference for your father and for his family, this is always our aim.


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Overall Experience  Overall Experience 5.0 out of 5

Our brother was a resident at Cherrytrees Care Home for almost four years. He had suffered a series of strokes that had taken away his mobility and speech. Cherrytrees became his home, where he experienced true caring, love and respect. After a visit with my brother, we would leave knowing that he was
in good hands. We will be forever grateful to the wonderful team at Cherrytrees.

Reply from Jorge Fernandes, Home Manager at Cherrytrees Care Home

Many thanks for taking the time to post this lovely review. Your feedback is greatly appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Covid made visiting hard for everyone. The managers made it as easy as they could by allowing us to take my dog to visit my father-in-law. This made our visits much more pleasant and easy as he loved our dog. At first, the father-in-law made it difficult for the staff by being demanding and sometimes
unreasonable however, all the nursing staff stuck with it and brought him round. After a few weeks, the manager and the staff made all the difference and although he didn’t want to be there they made it easy for him. The care and attention shown by all the staff was exceptional and the visits were always supported with help, information, updates and they were always welcoming. All in all, I would highly recommend this nursing home. My father-in-law eventually died and again they were exceptional at the end in the way they cared for him. The managers came to the funeral and we thought how caring and thoughtful that was of them. Can’t thank them enough!

Reply from Sharron Evans, PA/Data protection at Cherrytrees Care Home

Thank you for taking the time to send such a lovely review, especially after losing your father-in-law. We are so pleased when our teams are recognised for their outstanding work, it keeps us all going through the most difficult times.


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Overall Experience  Overall Experience 4.0 out of 5

Good overall standards with lots of care and support from staff members. My wife has been treated with dignity and 100% care since being in Cherrytrees Care Home. She is bedbound at the moment therefore, can't do any activities but the staff are very kind and feed her three times a day, drinks included.
An excellent place to spend her remaining hours.

Reply from Jorge Fernandes, Home Manager at Cherrytrees Care Home

Thanks for your kind words, I will pass the information to the staff.
We appreciated the time you spent to review us, this is the only way for us to improve our service.


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Overall Experience  Overall Experience 3.0 out of 5

The manager and staff are professional, friendly, helpful and caring people. Since his arrival, the manager has made improvements to some of the rooms, e.g. flooring has been changed and ceiling tiles replaced, though there is still more to be done. Overall, rooms are kept very clean and tidy. The garden
needs improvement though.
Our brother is very settled and happy, he likes the food and loves the pudding. He is very happy with his care at Cherrytrees Care Home.

Reply from Sharron Evans, PA/Data protection at Cherrytrees Care Home

Thank you so much for your review, we are very pleased that your brother is happy here. As you say, still lots to do but we are working on it.


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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the home and how they are looking after my husband. They are helpful, and if I ask a question, they will try to answer it there and then, if not, they get back to me. Always cheerful.

Reply from Jorge Fernandes, Home Manager at Cherrytrees Care Home

Thanks for your kind review. At Cherrytrees, we are constantly trying to improve the quality for our residents.


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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the kindness and care being given to my wife at Cherrytrees Care Home, she is settling in quite well. The staff are excellent and treat her with great dignity, it is comforting to know she is well looked after.

Reply from Jorge Fernandes, Home Manager at Cherrytrees Care Home

Thanks for the feedback, having positive feedback would give to the team a sense of appreciation. Raising the quality of care at Cherrytrees is my aim.


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Overall Experience  Overall Experience 4.0 out of 5

The manager of this service is committed to improvement. He is honest and transparent to relations and is very open to suggestions. His aim for excellence is apparent. The staff are professional and approachable and the relationships they cultivate with service users is commendable and kind.
I think
the rooms need some updating but this is not a big job; it would much improve the decor though!

Reply from Jorge Fernandes, Home Manager at Cherrytrees Care Home

Thank you so much for your excellent review of Cherrytrees, I will pass your feedback to the team.
Our view would be always provide the best care we can.
We are in process of re-décor some rooms and communal areas.


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Overall Experience  Overall Experience 5.0 out of 5

The whole team are exceptional in delivering support to my mum and myself. Their communication is great and they keep us informed on daily progress, I believe the new app will also help with this. In particular I’ve noticed how homely and clean the facilities are. The meals which my mum is provided
with are of good quality and variety, I am also pleased that she is able to make a choice on the meals she has. I have peace of mind that my mum is having her care needs met and she is happy. Under these unprecedented times, I am very grateful for your continued support.

Reply from Sharron Evans, PA/Data protection at Cherrytrees Care Home

Thank you so much for taking the time to tell us this. We know our staff work hard in keeping all our residents happy and healthy, but it's a boost to the whole team when this is noticed and appreciated by others.


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Current Review Score: 9.8 (9.767)

Overview of Review Score

The Review Score of 9.8 (9.767) out of 10 for Cherrytrees Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.867 for Cherrytrees Care Home is calculated as follows: ( (92 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 105 Ratings = 4.867

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Cherrytrees Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Mar 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (6)

Jorge

Jorge Fernandes

Job Title: Home Manager

Joined: 2021

I am a nurse with more than 30 years of experience, working in general health settings and mental health settings.


I am Portuguese, and I started work in the UK in 2013.


I started my management career in 2016, since the beginning my main focus has been turning homes around, improving quality, raising standards and providing the best care possible in a safe environment.


Caroline

Caroline

Job Title: Senior Carer/Team Leader

Joined: 2019

Every job comes with bad and good days but the good days make this the best job in the world.


When we are a carer we know that we will be able to make someone happy, making someone smile. It is a continuous learning process, it is an ultimate role where you can develop close relationships with the people you support.
I love when someone I care for says, thank you or looks forward to seeing you on your next shift.


Toni

Toni

Job Title: Health Care Assistant

Joined: 2018

I Have worked at Cherrytrees since 2018.
I love working at Cherrytrees because is like a big family, love the bond with residents, and love caring for other people.
Each day Is different, and is always a challenge, my main satisfaction is finishing my shift and knowing that I helped someone to have a different day.


Rafik

Rafik

Job Title: Head Chef

Joined: 2012

With many years of experience as a Head Chef and 2 decades in the catering industry, Rafik brings quality and consistency to Cherrytrees.


Having always been passionate about food since he was a boy, Rafik proceeded to work at a number of restaurants, wedding venues, and conference and training venues to gain experience in every area of the catering profession.


Rafik is a passionate professional that wants to make sure the residents are supported through a healthy range of options while taking their preferences and opinions into account so they can enjoy their food experiences during this latter part of their life.


Vanessa

Vanessa

Job Title: Activities Co Ordinator

Joined: 2022

I am Vanessa., Activities Coordinator at Cherry Trees Care Home, where I have been developing a job for about 7 months.


I was at university for 5 years of my life, studying to work in a social area, mainly because I grew up with an uncle who required special attention, my mother looked after him and I helped her. That made me realise, that helping others, makes them feel good.

And, here I am, working with these Residents, developing different activities, and promoting their well-being, and social interaction. And, If they are Happy, I am Happy, my feeling as a professional is accomplished because I am leaving positive footprints in their lives.


Zeta

Zeta

Job Title: Operations Director

Joined: 2019

I am the operations director for the Angel Care/MNS Care group of homes. I qualified as a mental health nurse training in 1991 and as an adult nurse in 1996. I have worked in social care, specialising in older people since 1991, as I made the positive decision to work in this rewarding sector after I first qualified.


I have been a nurse, deputy manager, registered manager, quality manager & assistant director. I have been an operations director for many years prior to joining this company, I have a passion for making a difference and a wide knowledge base, and I love working and being a leader in social care.


Frequently Asked Questions about Cherrytrees Care Home

What types of Care is Cherrytrees Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cherrytrees Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Cherrytrees Care Home have?

There are 28 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Cherrytrees Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cherrytrees Care Home to the centre of Salford?

2.5 mile(s) as the crow flies, distance by road may be significantly further.