Cherrytrees Care Home

Mandley Park Avenue, Salford M7 4BZ
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9.8 26 Reviews
  • Cherrytrees Care Home, Salford
Cherrytrees Care Home offers residential, nursing and dementia care for up to 32 adults.

Trained and skilled staff provide the support that concentrates on each resident’s physical and emotional needs while helping them to maintain as much independence as possible. Care is personalised according to each individual’s needs and preferences.

The home features comfortable single bedrooms, two lounges, several bathrooms, a dining area, a beauty salon, a conservatory, and a garden. All communal areas benefit from CCTV. Located in the Salford area of Manchester, the home is yards from a large park and close to local shops.

An activities timetable ensures that there are choices of stimulating and engaging activities for everyone, as well as visiting local groups and entertainers.

Menus at mealtimes offer residents a choice of home-cooked, nutritionally balanced meals that cater to any special dietary requirements. Staff record how much each resident eats to make sure that they are receiving a balanced diet and maintaining a healthy weight.

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Care Provided by Cherrytrees Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jorge Fernandes (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1997

Funding & Fees Guide for Cherrytrees Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £850
    • Self-Funded Residential Dementia Care £800 – £850
    • Self-Funded Nursing Care £1,050 – £1,100
    • Self-Funded Nursing Dementia Care £1,050 – £1,100
    • RESPITE Self-Funded Residential Care £800 – £850
    • RESPITE Self-Funded Residential Dementia Care £800 – £850
    • RESPITE Self-Funded Nursing Care £1,050 – £1,100
    • RESPITE Self-Funded Nursing Dementia Care £1,050 – £1,100
  • (these prices are only a guideline, please contact Cherrytrees Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Updated CCTV system, to make sure the safety of the clients and staff is maintained all the time.
    CCTV system covers outside area such as Car Parking, gardens, and Main building entrances. Also the system it is covering the communal areas such Lounge, Quite Lounge, Dinning Area and Corridors. Cherrytrees does not have cameras inside individual rooms.


  • Parking

  • The home has parking spaces available.


Cherrytrees Care Home Reviews (26)

Total of 26, showing 21-26
9.8

Cherrytrees Care Home has a Review Score of 9.8 (9.767) out of 10, based on 9 reviews in the last 2 years. Over all time Cherrytrees Care Home has 26 reviews.

Overall Experience

  • 17
  • 7
  • 1
  • 0
  • 1

Date Published

26
4
7
9
17

Review from Diana M (Daughter of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Cherrytrees Care Home following a 5-week stay in hospital. She settled in really well and despite the difficult circumstances of no visiting the staff kept us up to date with Mum's progress.
Once we were allowed to visit, the measures put in place to ensure safety were very good. Mum
appeared settled and contented and was always smartly dressed in her own clothes. The staff were very kind and friendly and made the effort to talk to me to find out Mum's likes and dislikes. They made videos of her activity within the home and it was reassuring to see her eating well and getting on with her knitting.
Sadly, Mum has since passed away but we know that during her final weeks she was happy and active.
The staff members were excellent and I would certainly recommend Cherrytrees.

Reply from Sharron Evans, PA/Data Protection at Cherrytrees Care Home

We very much appreciate your review of Cherrytrees Care Home at such a difficult time for you. We are pleased your mother was happy staying with us. The team work hard to ensure everyone is well cared for and as content as possible.


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Review from Peter F (Son of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was more than happy with the kind, caring service given to my dad. He was not very happy with his life near the end but they helped to get through a hard time for him. l would like to thank all the management and staff and have no problem recommending Cherrytrees Care Home.

Reply from Sharron Evans, PA/Data Protection at Cherrytrees Care Home

Many thanks for taking the time to write such a lovely review of Cherrytrees Care Home. Moving to a care home can be a very difficult time for everyone, we are pleased to have been able to help your dad.


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Review from Terence M (Cousin of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our relative was well cared for by all the staff and was happy to be there. The staff treated him with compassion and dignity and he responded well to the stimulation provided by the activities, joining in with virtually everything, and always opting to spend his days in the communal rooms rather than
in his own room.

Reply from Sharron Evans, PA/Data Protection at Cherrytrees Care Home

Thank you for taking the time to review Cherrytrees Care Home. We are delighted to hear that your relative was happy to be a part of our community and enjoyed the time he spent with us.


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Review from John H (Son of Resident) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was only in the care home a short time. During that short time she made friends of the nursing staff and carers and was very comfortable and treated with the utmost care. Thank you for making my mum's last few months as happy as could be.

Reply from Sharron Evans, PA/Data protection at Cherrytrees Care Home

Thank you so much for taking the time to send this review, especially now, considering your loss. It is much appreciated and will give the team a well deserved boost.


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Review from Denise M (Daughter of Resident) published on 3 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My father went here after a seven-week hospital stay. His clothes and personal belongings were taken there two days before he arrived and it was promised they would all be set out in his room ready for him. He couldn't walk or stand without assistance.
Unfortunately, my dad was only there a month
and he was taken to hospital where he was diagnosed with Covid-19. He passed away six days later.
When we went to retrieve my dad's belongings they were still packed up the exact same way I had packed them. Nothing had been set up for him and a bag of dirty clothes, only four items of these belonged to my dad, the rest belonged to another resident. I sent off a CQC report and the promises from the home that he would be taken care of as no visits were allowed with the Covid-19 pandemic. If I had known his belongings would have just been put in his room and left I would never have let him go there. The response to my complaint was unbelievable. I wouldn't ever recommend this home to anyone.

Reply from Darren Bisby, Care Manager at Cherrytrees Care Home

I am deeply sorry you feel this way and you have had a negative experience when your father was admitted to our home.
New admissions to our care home had strict guidelines to abide, including no visitors and new admissions were to be isolated for a period of 14 days under Covid 19 policies.
We are sorry you did not respond to the home’s complaint escalation procedure offered to you as detailed in my letter to you.
The home had to endure very difficult times in supporting everybody during the outbreak of the coronavirus. During these unprecedented times the home went through situations the home had never come across before. The home has gained a better understanding of the pandemic and have now become more prepared in dealing in such horrible situations.
The home is implemented more robust procedures in dealing with this situation has become a learning curve to improve our services, we thank you for raising your concerns.
I’m very sorry for your loss.


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Review from Linda L (Daughter of Resident) published on 14 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident of Cherrytrees nursing home for nearly twelve months, we are more than happy with the care my dad received while he was there.
The staff were first class in every aspect of care, the home has a very welcoming and homely feel with many activities for the residents. My dad seemed
settled there after having to move him from a previous home. We noticed a definite change in him, and we will always be grateful for the care and attention given to my dad, nothing was too much trouble for the staff, many thanks to the Manager and the staff at Cherrytrees.

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Current Review Score: 9.8 (9.767)

Overview of Review Score

The Review Score of 9.8 (9.767) out of 10 for Cherrytrees Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.867 for Cherrytrees Care Home is calculated as follows: ( (92 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 105 Ratings = 4.867

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Cherrytrees Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (6)

Jorge

Jorge Fernandes

Job Title: Home Manager

Joined: 2021

I am a nurse with more than 30 years of experience, working in general health settings and mental health settings.


I am Portuguese, and I started work in the UK in 2013.


I started my management career in 2016, since the beginning my main focus has been turning homes around, improving quality, raising standards and providing the best care possible in a safe environment.


Caroline

Caroline

Job Title: Senior Carer/Team Leader

Joined: 2019

Every job comes with bad and good days but the good days make this the best job in the world.


When we are a carer we know that we will be able to make someone happy, making someone smile. It is a continuous learning process, it is an ultimate role where you can develop close relationships with the people you support.
I love when someone I care for says, thank you or looks forward to seeing you on your next shift.


Toni

Toni

Job Title: Health Care Assistant

Joined: 2018

I Have worked at Cherrytrees since 2018.
I love working at Cherrytrees because is like a big family, love the bond with residents, and love caring for other people.
Each day Is different, and is always a challenge, my main satisfaction is finishing my shift and knowing that I helped someone to have a different day.


Rafik

Rafik

Job Title: Head Chef

Joined: 2012

With many years of experience as a Head Chef and 2 decades in the catering industry, Rafik brings quality and consistency to Cherrytrees.


Having always been passionate about food since he was a boy, Rafik proceeded to work at a number of restaurants, wedding venues, and conference and training venues to gain experience in every area of the catering profession.


Rafik is a passionate professional that wants to make sure the residents are supported through a healthy range of options while taking their preferences and opinions into account so they can enjoy their food experiences during this latter part of their life.


Vanessa

Vanessa

Job Title: Activities Co Ordinator

Joined: 2022

I am Vanessa., Activities Coordinator at Cherry Trees Care Home, where I have been developing a job for about 7 months.


I was at university for 5 years of my life, studying to work in a social area, mainly because I grew up with an uncle who required special attention, my mother looked after him and I helped her. That made me realise, that helping others, makes them feel good.

And, here I am, working with these Residents, developing different activities, and promoting their well-being, and social interaction. And, If they are Happy, I am Happy, my feeling as a professional is accomplished because I am leaving positive footprints in their lives.


Zeta

Zeta

Job Title: Operations Director

Joined: 2019

I am the operations director for the Angel Care/MNS Care group of homes. I qualified as a mental health nurse training in 1991 and as an adult nurse in 1996. I have worked in social care, specialising in older people since 1991, as I made the positive decision to work in this rewarding sector after I first qualified.


I have been a nurse, deputy manager, registered manager, quality manager & assistant director. I have been an operations director for many years prior to joining this company, I have a passion for making a difference and a wide knowledge base, and I love working and being a leader in social care.