Appleton Manor Care Home

Lingard Lane, Bredbury, Stockport SK6 2QT
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9.7 69 Reviews
  • Appleton Manor Care Home, Stockport
Located on the outskirts of Stockport, in Bredbury, Appleton Manor care home offers personalised nursing and residential dementia care.

The welcoming, purpose-built care home has a lovely indoor sun lounge with beautiful views of the attractive landscaped garden. There is also a café, library service and hair salon on site.

At Appleton Manor care home, there are a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team strive to ensure mealtimes are a sociable and stimulating part of each day, providing an enjoyable experience for all residents and their loved ones.

The professional care team is on hand to help residents settle in to life at Appleton Manor, and the experienced and friendly Home Manager takes the lead in providing the kindest care possible to all residents.

By getting to know each person as an individual, the team encourage everyone to take an active part in life at the home. Whether it be participating in the wellbeing and activities programme or enjoying the slower pace of life, they are committed to helping residents lead their best lives, empowering choice and independence at every step.

Community is an integral part of life at Appleton Manor, and the team are dedicated to supporting residents to build strong relationships in the Bredbury neighbourhood, by organising events with local schools, charities and businesses in the area.

Care Provided by Appleton Manor Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Amy Robertson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (59)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Appleton Manor Care Home Reviews (69)

Total of 69, showing 1-20
9.7

Appleton Manor Care Home has a Review Score of 9.7 (9.716) out of 10, based on 16 reviews in the last 2 years. Over all time Appleton Manor Care Home has 69 reviews.

Overall Experience

  • 53
  • 16
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Appleton Manor for just over 3 years.
We have worked closely with the carers and managers and feel supported and listened to.
The home is clean and warm and in the summer every effort is made to keep the residents safe and cool.
The carers work well together and keep us updated
with any concerns or issues and share what has gone on throughout the day.
We are grateful to have found this care home and know our mum will be cared for and loved.

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Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful care home. The staff are fantastically caring to the residents. They are very thoughtful, considerate and exceptionally hard-working. They look after all the residents and respond professionally to any emergencies/health challenges. And they create a very warm, supportive and
positive environment. The rooms are nice and the food is enjoyed. They go above and beyond in terms of providing activities and encouraging families and friends to participate. My dad is very content there, the door is always open to families and we never have to worry about how he is being looked after. You sometimes hear such horror stories in the media about care homes. Appleton Manor is the opposite, I feel very lucky that my dad lives in such a great place and has such wonderful people looking after him. Thank you for all you do.

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Overall Experience  Overall Experience 5.0 out of 5

When my husband came to Appleton Manor we did not know anything about the place. He is very happy here and we feel fortunate to have him in such a caring home.

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Overall Experience  Overall Experience 5.0 out of 5

Always a warm welcome, encouraged to join in anything that's going on, be it gardening, creative painting, singing, any entertainment, fundraising. A home from home feeling. Good activities staff great. (I'll book a room, not yet though). Brilliant.

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Overall Experience  Overall Experience 5.0 out of 5

Impressed with the level of dedication of all the staff to their roles at all levels. The entertainment varied and well thought out, excellent. Always a pleasant atmosphere in the home, staff a caring and thoughtful and work hard. Residents always appeared to be content and settled. Homely atmosphere,
some areas of the home could do with some refurbishment.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Appleton Manor Care Home

Thank you for your wonderful review. We are delighted to see your many positive comments on our staff team and the home in general. Our colleagues work so hard to provide quality, kind care; we know that your recognition of this will mean a lot to them. Our residents are at the fore of all we do; our aim is to always provide them with a safe, happy and comfortable home. We are delighted to share that new flooring is being provided upstairs and we have a residents committee who works with the management team to select wallpaper and colour schemes. Additionally, our residents have a pool and darts activity which is thoroughly enjoyed.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent friendly staff. Always providing a high standard of professional care.
Mother’s Day provided lovely extras for residents and visitors.
Everyone made to feel welcome from residents to their families and friends.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are really amazing and really look after my mum. I feel relaxed in the knowledge my mum is being looked after so well.

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Overall Experience  Overall Experience 5.0 out of 5

Good Evening - my uncle has spent the last 12 months of his life at Appleton Manor Care Home and sadly passed away at the beginning of December.
My dad has dementia (identical twins) and the staff at Appleton Manor have always been so fully supportive of my mum and dad as they always kept them updated
with regards to any treatment and how he was feeling (this was in between visits). They have also been a great sounding board for my mum.
In a nutshell, we so wish we could transfer this care home to our area with all the staff, as we know how attentive, caring and empathic they are.
The rooms are immaculate and really do feel home from home.
We are so happy that he passed in such a lovely, caring environment and wouldn’t hesitate to recommend Appleton Manor Care Home to everyone who needs that extra special touch.
Thank you again so much for everything. You have made a big difference in helping our family and we wish you all a Merry Xmas.

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Overall Experience  Overall Experience 4.0 out of 5

The care home is well staffed and pay good attention to where people are and know who needs attention. The daily activities lady puts a lot of effort into getting people to join in and is happy doing her work.

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Overall Experience  Overall Experience 5.0 out of 5

My mum came here and has settled in well, my God she is safe and well now thanks to the wonderful, caring staff. They are so lovely and caring. Thank you all so much.

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Overall Experience  Overall Experience 4.0 out of 5

A good experience. Good company caring very helpful staff. Mum likes singing and the discussions we have, and all the activities and outings.

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Overall Experience  Overall Experience 5.0 out of 5

Appleton Manor Care Home provides an excellent environment for my mum. The staff interactions with my mum are excellent. They always communicate any issues, concerns etc in a professional and timely manner. They always strive to improve the experiences for my mym and have vastly improved the social
activities which are excellent. I appreciate that they also organised a priest so my mums religious practices could be met.

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Overall Experience  Overall Experience 5.0 out of 5

After two hospital stays in quick succession and a rapid decline my lovely dad needed a higher level of care than his previous care home could provide. After much research and several visits to various other facilities, we knew as soon as we arrived at Appleton Manor that we had found the perfect home
for Dad to rest and, we hoped, recuperate. I cannot thank the staff and management enough for their care and professionalism. His room was lovely, so much so that some of his final words were him saying he loved the 'hotel in Portugal' that we had taken him to! Sadly Dad left us only two weeks and two days into his stay. Again, the kindness and compassion shown by everyone was incredible and we can never thank them all enough. Dad was where he needed to be in his final days, for which we will be eternally grateful.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has resided here for four years and I am very happy with the level of care she is receiving. The carers are very caring and treat my mother with the greatest aspect and dignity she deserves.

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Overall Experience  Overall Experience 4.0 out of 5

Staff are always available to provide care and support are vigilant to any changes in the health and behaviour of my mum ensuring that she receives all-around medical help. There is a real home-from-home feel about Appleton Manor and my dad and I feel assured that Mum is very well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

They treated my dad absolutely lovely, tending to his every need in the short time he was with them. Thank you, you are all angels.

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Overall Experience  Overall Experience 4.0 out of 5

The home has been a caring and supportive residence for my mum-in-law for the last four years. This has been of great comfort to my wife knowing that her mum is safe and well cared for. The staff have always engaged with us and Mum and the experience until her passing has been excellent in very challenging
times.

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Overall Experience  Overall Experience 4.0 out of 5

My dad arrived at Appleton Manor in December 2018 due to having a stroke. With the help of the staff, Dad settled in well. I cannot thank the staff enough for their kind, caring manner. Even their maintenance chap is friendly and helpful and goes out of his way to help.

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Overall Experience  Overall Experience 5.0 out of 5

I can't thank Appleton Manor enough for helping Mum settle in. The manager is so approachable, the cleaning staff (immaculate rooms), the catering team presenting pureed food so beautifully, the laundry team not only helping me find items of clothes when Mum first moved in but chatting to her and making
an effort to engage with Mum. The nursing team are so confident and lovely. The activities lady is exceptional too. Lots of little things that amount to a lot. Feel lucky we have Mum here.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was in Appleton Manor for over 3 years, she loved it. We knew she was in safe hands and received the very best care and the staff were brilliant with Mum in every way. I was always made to feel welcome every time I visited the home and nothing was too much trouble.

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Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Appleton Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.716 for Appleton Manor Care Home is calculated as follows: ( (142 Excellents x 5) + (42 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 190 Ratings = 4.716

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Appleton Manor Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Mar 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Amy

Amy Robertson

Job Title: Home Manager

Introducing Amy Robertson
Home Manager at Appleton Manor, Stockport


What does ‘kindness’ mean to you?


“For me, kindness involves ensuring that each Resident receives person-centred care.”


Amy has worked in the care industry since the age of 18 years old and has gained a wealth of knowledge in providing care and support to people, to enrich their lives. She is a dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Amy joined Appleton Manor as Home Manager as she shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Appleton Manor.


When asked what she enjoys most about her role, Amy remarked: “I enjoy going into work each day and getting to spend quality time with my Residents.”


Away from work, Amy likes to spend quality time with her friends and family and describes her greatest achievement as being a mum.

If you would like to find out more information about Appleton Manor, Amy has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


Frequently Asked Questions about Appleton Manor Care Home

What types of Care is Appleton Manor Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Appleton Manor Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Appleton Manor Care Home have?

There are 59 Single Rooms.

What are the Facilities & Services at Appleton Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Appleton Manor Care Home to the centre of Stockport?

1.9 mile(s) as the crow flies, distance by road may be significantly further.