Appleton Manor Care Home

Lingard Lane, Bredbury, Stockport SK6 2QT
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9.7 69 Reviews
  • Appleton Manor Care Home, Stockport
Located on the outskirts of Stockport, in Bredbury, Appleton Manor care home offers personalised nursing and residential dementia care.

The welcoming, purpose-built care home has a lovely indoor sun lounge with beautiful views of the attractive landscaped garden. There is also a café, library service and hair salon on site.

At Appleton Manor care home, there are a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team strive to ensure mealtimes are a sociable and stimulating part of each day, providing an enjoyable experience for all residents and their loved ones.

The professional care team is on hand to help residents settle in to life at Appleton Manor, and the experienced and friendly Home Manager takes the lead in providing the kindest care possible to all residents.

By getting to know each person as an individual, the team encourage everyone to take an active part in life at the home. Whether it be participating in the wellbeing and activities programme or enjoying the slower pace of life, they are committed to helping residents lead their best lives, empowering choice and independence at every step.

Community is an integral part of life at Appleton Manor, and the team are dedicated to supporting residents to build strong relationships in the Bredbury neighbourhood, by organising events with local schools, charities and businesses in the area.

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Care Provided by Appleton Manor Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Amy Robertson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (59)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Appleton Manor Care Home Reviews (69)

Total of 69, showing 21-40
9.7

Appleton Manor Care Home has a Review Score of 9.7 (9.716) out of 10, based on 16 reviews in the last 2 years. Over all time Appleton Manor Care Home has 69 reviews.

Overall Experience

  • 53
  • 16
  • 0
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  • 0

Date Published

69
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Review from J W (Sister of Resident) published on 12 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister was admitted to the home in May 2019 and she passed away in December 2021. In all the time she was in their care I have found all the staff to be outstanding. Her care was very good. Not only that, they showed such care and respect to me. Always had smiles on their faces and I felt confident
that she was being looked after very well.

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Review from Alison G (Wife of Resident) published on 6 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in your care for 2 weeks until his death on 17.09.21. All the carers, nursing staff, manager, and other members of staff gave my husband the best care possible, and myself and my family will be ever grateful to them for their care and attention given to my husband until he passed away.

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Review from Alan M (Son of Resident) published on 21 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Appleton Manor have made my father very comfortable. The staff (all of them) are fantastic, they go out of their way to help you and the care they give my father is great.

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Review from Sarah B (Daughter of Resident) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although the last year has been difficult I’m very pleased with how all the staff have still given their first-rate care and attention to my father. It’s obviously hard to give a complete review due to all the restrictions in place but during my window visits, I’ve been able to assess how well looked
after dad is. Thank you to everyone.

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Review from Dale M (Son of Resident) published on 6 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Appleton Manor in March 2019, after her diagnosis of dementia. My partner and myself have always been made to feel very welcome by the friendly staff and manager. The home is very clean and well run, I am very satisfied that my mum receives the best of care. In these times
of the pandemic, we have found the hygiene and security measures to be first class, and we are confident that my mother will not be exposed to the Coronavirus. Overall, there is no reason to worry about the standard of care at Appleton Manor, we rate it very highly.

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Review from Denise P (Daughter of Resident) published on 5 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had been in a care home before her deterioration and was admitted to a nursing home at short notice. I then looked around at different nursing homes and transferred my mum into the nursing wing of Appleton Manor. The first person my mum met put her at ease, made her feel safe and helped her settle
in. The room was immaculate and as it was quite large so we were able to bring a lot of my mum's possessions which made her feel at home. It also made it comfortable for the family to visit.
My mum needed quite intensive nursing care. She had a stroke several years ago and had gradually lost her speech and mobility. The manager and the carers showed kindness and empathy to my mum. The GP was very supportive, caring and approachable. Together they looked after my mum during her last weeks and I feel she was comfortable, safe in familiar surroundings, pain-free and nursed with love and kindness.
She died with dignity.

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Review from Gaynor C (Daughter-in-law of Resident) published on 27 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law was admitted to the home in May 2020 for Palliative Nursing Care. Sadly, but expected, she passed away on 16th July. The staff at Appleton Manor were angels with her. So caring, considerate and only ever showed her respect, and treated her with the dignity and compassion that she deserved.
I
was fortunate to spend lots of time with her in her latter days, and I was looked after just as well as she was. They provided me with a comfy recliner chair to sleep and copious amounts of tea/coffee, and I could have any meal if I chose to. Eight incredible people..... All deserve a special mention, but all who dealt with her did so in a kind caring manner.
I thank you all for making her comfortable in her time with you, and I thank you for keeping me satisfied that she was being well looked after.

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Review from Lynn B (Daughter-in-law of Resident) published on 6 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent care home, my mum (mother-in -law) was a resident at the home for 2 years. They not only cared for her, they cared about her, and for that, we will be forever grateful. Mum was treated with dignity, respect, professionalism and friendliness.
Communication between the home and ourselves
was excellent, we had peace and mind knowing mum was safe and was being looked after to a very high standard. All the staff was always there for us if we had any concerns, and we regarded them all as part of our family. The staff have had a lot to deal with at this very sad and uncertain time with the coronavirus, and are working very hard and managing to still do an excellent job, sending all our love and thanks to everyone.
Unfortunately, we lost Mum recently, and we would like to say a big thank you to the staff for sharing and helping us through mums last hours, and for that, we will be forever grateful to you all.

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Review from Lorraine G (Daughter of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Appleton Manor since September 2019, and I have to say that the first time I walked through the door I felt welcomed and comfortable. After viewing many nursing homes, I just knew that this was the one for my mum. The building is clean, comfortable and bright, with lovely gardens. The
staff are warm and friendly and very approachable. The communication between families and staff is so open, we’re updated on all GP visits, medication changes and everything else that is important to mum and us as a family. During the ‘lockdown’ it’s obviously been difficult not being able to go in and see mum, but we have regular ‘face time’ chats and keep up to date with everything. Even though mum is on a very restricted diet, I see the meals being given to other residents, and they look really good! We just know that she’s receiving the best possible care.

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Review from Susan J (Daughter of Resident) published on 11 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have consistently been impressed by the care my father receives at Appleton Manor – all the more so at this challenging time. The Team have gone ‘beyond the call of duty’ to ensure that the residents are cared for and protected from Covid-19. Moreover, at a time when family cannot visit they are making
strong efforts to maintain contact with us and provide updates. The wonderful cards, photos and thumbprint momentos which have been sent to family members have been touching. My dad is blind and virtually deaf but the staff have been able to play voice recordings to him, recordings I’ve sent to him which is a welcome stand of contact.
Full marks Appleton!
The absence of Covid-19 from the floor on which my dad is resident throughout the Pandemic (at least up to the point I'm submitting this review) speaks volumes!

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Review from John H (Son-in-law of Resident) published on 22 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say a really big thank you to all and I mean ALL of the staff who are looking after my father-in-law. I cannot say how much I appreciate how you are tirelessly looking after him, along with all of the other residents. Every time I have been there, you have always been polite and
professional in everything you do. How you manage this during these really troubling times is beyond me, but my respect and thanks go out to you all. Keep up the fantastic work you are ALL doing, keep safe and keep everyone you are looking after safe as well.
God Bless.

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Review from Valerie H (Daughter of Resident) published on 21 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family cannot thank all the staff for the hard work they are all doing since the outbreak of Coronavirus.
This is so hard not only for us but, especially for the residents who may not quite understand what’s going on and why aren’t the family coming to see us. The staff straight away set up
video chats so we can see/speak to our loved one, even sending us pictures to show us their ok - what’s rewarding is when they send pictures of them smiling away; it’s so heartwarming.
All the staff have gone above and beyond to keep us in contact, letting us know what’s happening also within the care home.
We thank them from the bottom of our hearts. We will certainly be clapping for them every Thursday evening.

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Review from Cath S (Daughter of Resident) published on 17 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hi my dad came to the care home in September he has settled in lovely the care staff and the nurses are really nice too. The food is lovely and the management are great too. I wouldn't have my dad anywhere else the activities are good and the home is lovely and clean.

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Review from B P (Son of Resident) published on 16 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recently placed mum into the care of Appleton Manor Care Home. Having looked at several alternatives I was particularly impressed by the care there with all staff maintaining a high level of contact with the residents who were treated with dignity,
Strong leadership from management and seniors
provide me with the confidence that mum will be well cared for. I am also impressed by the good level of feedback on a day to day issues.

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Review from Kate B (Daughter of Resident) published on 15 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Put my father into care 18 months ago and never looked back, all staff caring, supportive and understand his needs. He is well looked after and safe. Grounds fantastic. Staff are awesome. Food is well presented and tasty. Wouldn't have my father anywhere else! 10/10. First class.

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Review from Tanya S (Daughter of Resident) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff treat the residents like their own. When you walk in you are met with smiles from all the workers from the managers to the cleaners! They have a depth of knowledge about my mum and a caring, loving approach to her care. I feel as though they are part of my family. After every visit I walk
away knowing she will be treated with dignity and respect moreover love.

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Review from Doreen H (Wife of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident here for 2 1/2 years and we have been very happy at the care that he's had.

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Review from Peter C (Son-in-law of Resident) published on 20 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and well-run home, very clean and welcoming from staff and management facilities and entertainment outstanding. The care they provide to the residents is as if they were their own family. Well done, keep it up.

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Review from Denise W (Daughter of Resident) published on 9 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to place our mum into care in January 2017 and chose Appleton Manor as they have a secure Dementia Unit on the 1st floor. We were very impressed on the tour we had and knew that our mum would be safe, secure and well cared for. There were a few issues in the first 12 months as the manager left
followed by several senior members of the care team. They now have a very professional Manager in place and a great team of care staff who all appear to enjoy their roles within the home. The Activities Co-ordinator does an amazing job at keeping the residents entertained with a variety of entertainments within the home and with trips out in their minibus (weather permitting). There is a good variety of food each week which is nutritious, well cooked and most types of diet can be catered for. The whole place is spotlessly clean, well furnished, modern and comfortable. I'm happy that we chose Appleton Manor for my mum as she appears happy and is definitely well cared for. Well done Appleton Manor.

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Review from Doreen W (Wife of Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A warm welcome when myself and my daughter came to view Appleton Manor. We were shown around, given information and came away very impresed. My husband is now in the home. A very caring and attentive staff. A very good entertainment programme. Looked after so well. A happy, caring environment.

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Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Appleton Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.716 for Appleton Manor Care Home is calculated as follows: ( (142 Excellents x 5) + (42 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 190 Ratings = 4.716

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Appleton Manor Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Amy

Amy Robertson

Job Title: Home Manager

Introducing Amy Robertson
Home Manager at Appleton Manor, Stockport


What does ‘kindness’ mean to you?


“For me, kindness involves ensuring that each Resident receives person-centred care.”


Amy has worked in the care industry since the age of 18 years old and has gained a wealth of knowledge in providing care and support to people, to enrich their lives. She is a dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Amy joined Appleton Manor as Home Manager as she shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Appleton Manor.


When asked what she enjoys most about her role, Amy remarked: “I enjoy going into work each day and getting to spend quality time with my Residents.”


Away from work, Amy likes to spend quality time with her friends and family and describes her greatest achievement as being a mum.

If you would like to find out more information about Appleton Manor, Amy has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.