Bamford Grange Care Home has a Review Score of 9.6 (9.571) out of 10, based on 19 reviews in the last 2 years. Over all time Bamford Grange Care Home has 58 reviews.
Review from Michael G (Son of Resident) published on 24 January 2025
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Reply from Macie Cox, Marketing Executive at Bamford Grange Care Home
Thank you so much for taking the time to write such a lovely review of Bamford Grange. Sending our love and condolences to your family at this tough time. Our door is always open.
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Review from Roger S (Husband of Resident) published on 17 January 2025
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Reply from Macie Cox, Marketing Executive at Bamford Grange Care Home
Thank you so much for your lovely words, we all really appreciate your support here at Bamford!
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Review from Sue B (Daughter of Resident) published on 3 January 2025
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Reply from Macie Cox, Marketing Executive at Bamford Grange Care Home
Thank you so much for your lovely review of Bamford Grange, we all really appreciate it here. Mum is truly missed by all here and we are always here for support for your family if ever needed.
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Review from Heather H (Daughter of Resident) published on 12 June 2024
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Reply from Macie Cox, Marketing Executive at Bamford Grange Care Home
Thank you so much for your kind words about Bamford Grange, we are all so grateful! We really do have a fabulous team so it is lovely to hear that Mum and your family had a positive experience with us.
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Review from Stuart S (Son of Resident) published on 24 May 2024
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Reply from Macie Cox, Marketing Executive at Bamford Grange Care Home
Thank you so much for your lovely review of Bamford Grange, Mum is so missed and our doors are always open if ever you want to pop by!
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Review from K E (Sister of Resident) published on 25 January 2024
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Review from S C (Friend of Resident) published on 18 January 2024
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Review from J C (Daughter of Resident) published on 4 January 2024
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Review from P G (Daughter of Resident) published on 21 December 2023
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Review from D L (Husband of Resident) published on 16 November 2023
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Review from Kim R (Daughter of Resident) published on 16 November 2023
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Review from N C (Daughter of Resident) published on 9 November 2023
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Review from Carole G (Stepdaughter of Resident) published on 10 August 2023
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Review from D B (Son of Resident) published on 25 May 2023
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Review from N D (Great-Niece of Resident) published on 18 May 2023
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Review from Jenny D (Great-Niece of Resident) published on 18 May 2023
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Review from Susan D (Niece of Resident) published on 18 May 2023
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Review from Maria S (Great-Niece of Resident) published on 27 April 2023
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Reply from Harriet Sharland, Marketing Administrator at Bamford Grange Care Home
Thank you, Maria, for your feedback following your aunt's recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
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Review from Nancy C (Wife of Resident) published on 5 April 2023
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Review from R J (Daughter of Resident) published on 21 February 2023
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Reply from Katie Barnett, Marketing Executive at Bamford Grange Care Home
Thank you for your positive feedback towards our home. One of our top priorities is to provide comfort in the home so all residents feel welcomed and we are pleased to hear your mum has settled in well. We have acknowledged the concerns you have, and the improvements you have suggested to better the home. If you would like to discuss this directly, please feel free to reach out to our home manager on your next visit. Thanks again.
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The Review Score of 9.6 (9.571) out of 10 for Bamford Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.571 for Bamford Grange Care Home is calculated as follows: ( (136 Excellents x 5) + (60 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 210 Ratings = 4.571
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bamford Grange Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Home Manager
Joined: 2007
Kevin has been a valued member of our Springcare family as a Registered Manager now for many years. He's very approachable and always has the Residents' best interests at heart! Kevin prides himself on making Bamford Grange a happy place for Residents and staff!