Bamford Grange Care Home

239 Adswood Road, Shaw Heath, Stockport SK3 8PA
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9.6 58 Reviews
  • Bamford Grange Care Home, Stockport
Bamford Grange care home in Stockport makes sure residents’ comfort and high quality care is upheld.

Trained, compassionate staff give residents the support they need.

Residents have lots of social activities to suit their interests.

Healthy food is served that can meet residents' dietary requirements.

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Care Provided by Bamford Grange Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 79 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Other Care Provided
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kevin Edwards-Glasse (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (79)
    • Single Rooms with ensuite Wet Room (79)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Bamford Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £855
    • Self-Funded Residential Dementia Care from £855
    • Self-Funded Nursing Care from £855
    • Self-Funded Nursing Dementia Care from £855
  • (these prices are only a guideline, please contact Bamford Grange Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Kitchenette
  • Television point in own room

Bamford Grange Care Home Reviews (58)

Total of 58, showing 41-58
9.6

Bamford Grange Care Home has a Review Score of 9.6 (9.571) out of 10, based on 19 reviews in the last 2 years. Over all time Bamford Grange Care Home has 58 reviews.

Overall Experience

  • 33
  • 22
  • 1
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Date Published

58
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5
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Review from L D (Daughter of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum is well cared for. She is always clean with freshly washed clothes. The home is clean and tidy with no bad smells often within some care homes. The staff are welcoming and pleasant. We are very happy with the communication we receive from the home.

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Review from J N (Friend of Resident) published on 18 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend had been in a couple of difficult homes before going to Bamford Grange. The staff each and every one of them from reception, cleaner, handy-man to the care staff are all so nice and friendly. We were always made to feel at home at Bamford Grange. The care my friend gets is the best care she
has ever received anywhere. I would not hesitate to recommend anyone to put a loved one into Bamford Grange, it's like home from home with excellent staff.

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Review from Linda S (Daughter of Resident) published on 16 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum passed away on 30th October 2020. I want to thank your staff in particular Buckingham section for their care and hard work in these very hard times. My Mum had been in other care homes before Bamford Grange and the care you gave her was out of this world. I always say to people if you need a
care home, Bamford Grange is the one.

Reply from Olivia Shields, Marketing Assistant at Bamford Grange Care Home

Thank you, Linda, for your feedback and for taking the time to share your experience at Bamford Grange Care Home. We are so sorry to hear about your mother but pleased you felt she received great care and hope that time at Bamford Grange did see some friendships flourish, especially with the care team.


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Review from D S (Resident) published on 25 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find it very nice in this home and the staff are so good.

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Review from Stuart C (Son of Resident) published on 25 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home looked after my father in the last few months of his life and did a great job. Especially given the difficult circumstances of his dementia and the wider issue surrounding covid19 this year.

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Review from Judith M (Regular Volunteer) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been going along with other volunteers from the local church (Davenport Methodist) for a number of years now. We hold a short service every month and in the last year, I have been privileged to be one of the people to lead the service. It has been a great pleasure to come to Bamford Grange.
The staff, particularly the member of staff who does all the co-ordinating, have been very welcoming. The residents seem to be well cared for and there are some lovely characters, who despite their health, always make us smile. It has been very hard not to be able to visit and I do miss them.
I have been very impressed with the way the staff do a variety of activities with them - seeing some of the faces we know from our visits is a great joy.
I went to the funeral of one of the residents and she had said that her last years at Bamford Grange were the happiest years of her life.
That shows how good it is.

Reply from Olivia Shields, Marketing Assistant at Bamford Grange Care Home

Thank you, Judith, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Bamford Grange Care Home has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Julie B (Daughter of Resident) published on 1 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

When my father first moved in we were pleased with his care, but in the last 6 months there's been a few issues, No permanent manager which resulted in issues not being resolved, staff shortage has meant basic care needs are not being met, for an example not being shaved every day, nails not being
cut on a regular basis. In recent months the nutritional value of food in the home has deteriorated and with having no permanent manager has meant this isn't being addressed. The care staff do a brilliant under the difficult circumstance they treat my dad like family.

Reply from Jasmine Bracken, Marketing Administrator at Bamford Grange Care Home

Thank you for taking the time to leave us your feedback. We are very sorry to hear of the concerns that you have raised and would welcome the opportunity to discuss these in more detail. Please could we ask that you kindly contact the Regional Manager for the care home in the first instance or alternatively the link to our complaints information is https://www.fshc.co.uk/feedback-on-our-homes/ where additional contact information is provided. We look forward to hearing from you.


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Review from Michelle C (Daughter of Resident) published on 27 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This care home was great for my father in the first 2 years, since a big change in management which has chopped and changed every 3 months or so, my fathers care has become completely substandard to the point where basic care needs are not being met. I’ve spoken to management about this, they’ve chosen
to deal with this in the worst way possible. They intimidate and bully relatives who are already in a vulnerable state. If I could choose again I would certainly not choose this place.

Reply from Jasmine Bracken, Marketing Administrator at Bamford Grange Care Home

Thank you, Michelle, for taking the time to leave us your feedback. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We are very sorry to hear of the concerns that you have raised and would welcome the opportunity to discuss these in more detail. Please could we ask that you kindly contact the Regional Manager for the care home in the first instance or alternatively the link to our complaints information is https://www.fshc.co.uk/feedback-on-our-homes/ where additional contact information is provided. We look forward to hearing from you.


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Review from Anthony D (Husband of Resident) published on 3 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Bamford Grange since November 2018 and I am very satisfied with the care she is receiving. The carers are absolutely great and management could not be better.
I can't praise the nursing staff enough who are quick to pick up on any signs of pain or discomfort and take
appropriate action needed.

Reply from Ronnie Cavanagh, Marketing at Bamford Grange Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from Bridie M (Daughter-in-law of Resident) published on 18 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mum came to live in Bamford Grange five weeks ago. We were unsure if this was the right decision at the time but from the day she arrived, we have been so impressed at how calm and settled Mum is.
The staff are attentive, caring and very professional, at last, we feel as though we can relax knowing
she is being well looked after. Thank you, everyone at Bamford Grange, especially the staff of Windsor Unit.

Reply from Ronnie Cavanagh, Marketing at Bamford Grange Care Home

Thank you, Bridie, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Bamford Grange Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Linda W (Daughter of Resident) published on 5 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Management never met Manager. She has always dealt with any problems promptly and satisfactory. Not shaved every day. Cleanliness - bed tray needs to be cleaned more often. Dried food on windowsill needs cleaning to get dead flies and dust. Food and drink - the manage has solved the food problems for
us. Not told what he was eating, not given a choice, pureed food given when it should have been mashable. Never seen the menu. In m6 months only taken for activities once.

Reply from Bamford Grange Care Home, Home Manager at Bamford Grange Care Home

Thank you for your feedback. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents and we hope following our recent meeting you feel that your points raised, including the menu options, have been resolved. If you would like to discuss any of your points further, please do not hesitate to contact me and we can arrange a meeting upon your next visit.


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Review from C B (Daughter-in-law of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff acknowledge our presence and are able to answer any queries. Mum's general health and wellbeing improved following the move to this home. She is much more pleasant and calm.

Reply from Ronnie Cavanagh, Marketing at Bamford Grange Care Home

Thank you for your comments about your recent experience at Bamford Grange Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Fred S (Husband of Resident) published on 14 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife is in the nursing unit of this home and I visit daily. I find that the standards overall are very good.

The staff are very attentive to the residents, who are mainly immobile and are bedridden or in special chairs. The majority of these residents, unfortunately, cannot comprehend or communicate
and have to be assisted with eating and drinking. I find that the staff are most patient and understanding in what for them can be very demanding, difficult and frustrating at times. They are also very pleasant to visitors.

Reply from Ronnie Cavanagh, Marketing at Bamford Grange Care Home

Thank you, Fred, for your comments about your recent experience at Bamford Grange Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from D R (Resident) published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very clean and I am very happy or sad sometimes.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Bamford Grange Care Home

Thank you for sharing your experience about Bamford Grange Care Home. We are happy to hear that it has been so positive. Our number one priority is the care and well being of every resident and if there is anything more we can do please let us know. Have a wonderful day.


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Review from J J (Daughter of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care for my mum. Staff are always ready to help and care is really outstanding. Lovely care home.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Bamford Grange Care Home

Thank you for your comments about your recent experience at Bamford Grange Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from A J (Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good home. Staff really love us and look after us really well.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Bamford Grange Care Home

Thank you for your feedback. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Bamford Grange Care Home has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from V J (Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The rooms being done are excellent and the staff that come in. I like the church service.


The tuck shop is marvellous.


Reply from Ronnie Cavanagh, Digital Marketing Executive at Bamford Grange Care Home

Thank you for your feedback about your recent experience of Bamford Grange Care Home. We are pleased to learn it has been so positive! We appreciate you letting us know how we are doing and if there's anything more we can help with please let us know. Have a wonderful day.


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Review from Ken F (Husband of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff take a personal interest in my wife. I have always been satisfied by the way my wife has been treated over the last 18 months.

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Current Review Score: 9.6 (9.571)

Overview of Review Score

The Review Score of 9.6 (9.571) out of 10 for Bamford Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.571 for Bamford Grange Care Home is calculated as follows: ( (136 Excellents x 5) + (60 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 210 Ratings = 4.571

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bamford Grange Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Kevin

Kevin Edwards-Glasse

Job Title: Registered Home Manager

Joined: 2007

Kevin has been a valued member of our Springcare family as a Registered Manager now for many years. He's very approachable and always has the Residents' best interests at heart! Kevin prides himself on making Bamford Grange a happy place for Residents and staff!