nursing care is not provided
Appointments can be made, speak with the team to arrange a time that is good for you.
Appointments are not necessary between 10am - 6pm.
On site parking available.
Cherryfield House has a Review Score of 9.7 (9.690) out of 10, based on 8 reviews in the last 2 years. Over all time Cherryfield House has 23 reviews.
Review from Karen S (Daughter of Resident) published on 16 March 2024
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Review from Kevin G (Brother of Resident) published on 20 February 2024
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Review from Gareth P (Husband of Resident) published on 27 December 2023
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Review from Vanessa F (Daughter of Resident) published on 30 October 2023
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Review from Rachel S (Daughter of Resident) published on 6 July 2023
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Thank you for taking the time to share your experience and appreciation of the staff team at Cherryfield.
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Review from Joan C (Sister of Resident) published on 5 July 2023
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Review from Michael B (Resident) published on 13 June 2023
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Reply from Trudy Riley, Quality and Compliance Manager at Cherryfield House
Thank you for taking the time to submit your review.
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Review from Jason M (Mother of Resident) published on 12 June 2023
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Reply from Trudy Riley, Quality and Compliance Manager at Cherryfield House
Thank you for taking the time to share your experience. Positive feedback is very encouraging and motivating to our team.
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Review from Michael B (Son of Resident) published on 24 February 2023
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Review from Peter D (Brother of Resident) published on 17 February 2023
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Reply from Trudy Riley, Quality and Compliance Manager at Cherryfield House
Thank you for taking the time to write such a lovely review. The manager and her team always strive to do their best to offer person-centred care. The team really appreciates such positive feedback.
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Review from Wayne T (Resident) published on 16 February 2023
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Reply from Trudy Riley, Quality and Compliance Manager at Cherryfield House
Thank you for taking the time to write such a lovely review.
The manager always does her very best to deliver high-quality person-centred care. Feedback is extremely valuable and reassures us that the team are doing a fantastic job.
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Review from Kirsty R (Daughter of Resident) published on 13 February 2023
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Review from Rachel O (Daughter of Resident) published on 7 February 2023
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Review from Robert C (Resident) published on 24 January 2023
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Review from J S (Friend of Resident) published on 19 January 2023
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Review from Nicola B (Granddaughter of Resident) published on 18 January 2023
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Review from Michele H (Daughter of Resident) published on 4 November 2022
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Review from S B (Resident) published on 30 December 2021
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Review from Marjan B (Friend of Resident) published on 23 September 2020
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Review from Emma B (Daughter of Resident) published on 6 March 2019
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The Review Score of 9.7 (9.690) out of 10 for Cherryfield House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.890 for Cherryfield House is calculated as follows: ( (82 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 91 Ratings = 4.89
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for Cherryfield House is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 8 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Feb 2024
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Job Title: senior carer
Joined: 1997
Tracy is a senior carer, with35 years experience in health and social.
Tracy has level 2 & 3 in health & Social care.
Experience with caring for people with Complex needs.
Job Title: Administration/ senior carer
Joined: 2010
Jodie has experience in health -social care
15 year experience level 3 -4 in health and social care .
Job Title: DEPUTY MANAGER
Joined: 1998
Julie has 28 years experience in health & Social care
with level 2 &3 NVQ in health & Social care
supporting people with complex needs
Job Title: Care Assistant
Joined: 2017
Susan is a carer
with 15 years experience, Susan joined Cherryfields team 8 years ago.
Susan has a NVQ 2 in health and social care, all training completed in the home.
Job Title: Senior Carer
Joined: 2016
Nicola is a senior carer, with 20 years experience in health and social care with level 2 and 3 NVQ qualifications.
Job Title: Care Assistant
Joined: 2024
Fatikudo is a carer at Cherryfields.
Joined Cherryfield in April 2024 & has experience in background midwifery / nursing.
All training completed.
Job Title: Care Assistant
Joined: 2023
Suraj is a carer at Cherryfields & has 2 and half years experience in social care.
All training completed
Job Title: Care Assistant
Joined: 2005
Joanne is a carer at Cherryfields.
Joanne has 20 years experience in health and social care.
Joanne has a level 2 and all her training is completed yearly.
Job Title: Care Assistant
Joined: 2023
Albin is a carer at Cherryfields.
Albin has 2 years experience.
All training completed at Cherryfields.
Job Title: Care Assistant
Joined: 2024
Bobby is a carer at Cherryfields.
Bobby has 3 years experience.
All training is completed yearly at Cherryfields.
Job Title: Care Assistant
Joined: 2020
Cheryl is a carer at Cherryfields.
Cheryl has 5 years experience at Cherryfields care home.
All training is completed.
Job Title: Care Assistant
Joined: 2010
Diane is a carer at Cherryfields.
Diane has 15 years experience, has level 2 in health and social care.
All training is completed yearly.