This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
Barchester Marple Dale Care Home has a Review Score of 9.7 (9.658) out of 10, based on 23 reviews in the last 2 years. Over all time Barchester Marple Dale Care Home has 61 reviews.
Review from Leslie P (Wife of Resident) published on 24 December 2015
Submitted via Postal Card •
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The Review Score of 9.7 (9.658) out of 10 for Barchester Marple Dale Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.658 for Barchester Marple Dale Care Home is calculated as follows: ( (213 Excellents x 5) + (30 Goods x 4) + (13 Satisfactorys x 3) + (5 Poors x 2) + (5 Very Poors x 1) ) ÷ 266 Ratings = 4.658
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Marple Dale Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Apr 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Hi, my name is Michelle, and I am the General Manager here at Marple Dale Care Centre.
Thank you for taking the time to look further into what Marple Dale Care Centre has to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life. I have worked for the Healthcare sector for approximately 25 years as a Registered General Nurse, Nurse Manager, Turnaround Manager and Registered Manager throughout the Manchester & Lancashire Area working alongside a wealth of experienced healthcare professionals.
I love my role and what I do and I am lucky to be supported by a fantastic team that demonstrates a nurturing warm and compassionate approach.
The home's core objective is to promote a high standard of person-centred, kind and compassionate care.
Pop in for a cuppa and speak to one of the team, you’re always welcome!