Plane Tree Court

11/13 St Lesmo Road, Edgeley, Stockport SK3 0TX
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9.7 64 Reviews
  • Plane Tree Court, Stockport
Plane Tree Court is an exclusive home within beautiful gardens in Edgeley, local to all amenities, providing 24-hour excellent long term or respite residential, nursing and dementia care. The excellent caring and professional staff provide the best standards in care. The luxury accommodation offers a choice of large single and double en-suite rooms as well as executive suites, with large lounges and attractive dining areas providing a relaxed and homely atmosphere.

The aim is to create a fulfilling, happy and stimulating lifestyle for all service users, offering a comprehensive range of activities on a daily basis. The activities are range incorporate physical exercise, cognitive stimulation and emotional well-being, ranging from sing alongs to gardening and tea dances. Professionals encourage residents to continue their hobbies and interests and organise activities around their preferences ensuring they can enjoy life to the fullest.

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Care Provided by Plane Tree Court

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Altruistic Care Ltd
  • Person in charge
  • Jiji Saju (Registered Manager)
  • Admission Criteria
    • We take all residents who require short term, long term, nursing, dementia and residential care.
    • Ages 45+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (10)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1994
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Plane Tree Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,450
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Nursing Care £1,500 – £1,750

  • Fees is based on Pre-Assessments and Care needs.
  • (these prices are only a guideline, please contact Plane Tree Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Viewing visits can be booked with them through the Reception, which is open from 9am - 5pm.


  • Parking

  • Parking is available on site.


Plane Tree Court Reviews (64)

Total of 64, showing 21-40
9.7

Plane Tree Court has a Review Score of 9.7 (9.650) out of 10, based on 28 reviews in the last 2 years. Over all time Plane Tree Court has 64 reviews.

Overall Experience

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  • 10
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Date Published

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Review from Joanne R (Friend of Resident) published on 13 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home and lovely staff, thanks for looking after my old friend until she passed yesterday, you are all angels, and everything about this care home is wonderful. Thank you so much to everyone.

Reply from Jiji Saju, Manager at Plane Tree Court

Thank you for taking the time to write your feedback, your feedback is very important to us and I share it with the wider team.
Kind Regards
Jiji


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Review from Roy P (Husband of Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife spent 13 months in Plane Tree receiving end-of-life care. She was looked after with loving care by all of the staff. I was recommended by the discharge nurse to visit Plane Tree and decided there and then it was the right place for my wife, to making a money transfer right away so we would not
lose the room.
An advantage was also that I lived so close and was able to visit every afternoon without any restrictions. So I was able to see the excellent care she received in all areas.
My wife did visit the home some years ago when it had a different name and ownership. Her comment was if I ever need a care home do not put me in there. How it has all changed. There was always laughter from the staff which to me meant they were happy there.
On the day of the funeral, we were asked to drive through the grounds. The staff were all lined up by the door and then walked in front of the hearse and all lined up on the pavement and clapped as we drove by. Very touching even as I think about it.

Reply from Jiji Saju, Manager at Plane Tree Court

Dear Roy,
Thank you for your lovely feedback and we do appreciate it very much. It was our pleasure to look after your wife, and thank you for all your support to care for your wife.
Kind regards.


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Review from I C (Daughter of Resident) published on 24 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no hesitation in recommending Plane Tree Court for nursing care for an elderly or frail loved one. Choosing a care home is an anxious time for many families and we are so glad that Plane Tree Court gives exceptional care. Mum has lived at Plane Tree for the last 14 months and her care and comfort
have been excellent during that time. Mum is bedbound and has multiple complex health needs and at all times she is treated with dignity and respect, with carers and nursing staff always taking time to chat and ensure her needs are met. Food is of good quality and drinks are continually available. Personal hygiene is well managed and pads are changed every 4 hours and Mum is always clean and tidy. The hairdresser visits every week too! All staff are genuine in ensuring that residents and families enjoy their time together. The level of care should be the primary factor considered in choosing a nursing home, and Plane Tree Court staff continually provide that to an exceptional level.

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Review from Emily B (Granddaughter of Resident) published on 24 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Plane Tree Court looked after my Grandad before he sadly passed away. The staff went above and beyond for my grandad to make sure he was comfortable in his final days. Can’t thank the staff enough for all they did for my grandad and my family, the staff made everything that little bit easier for us.
My nana was very wary of putting my grandad into a home however seeing how well he was looked after put everything at ease for her. I would definitely recommend it.

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Review from Jennifer T (Daughter of Resident) published on 19 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Plane Tree Court cared for my mother in the last three weeks of her life. She had terminal cancer. The staff treated her with kindness, dignity and respect at all times. The level of nursing care was exceptional. I will never forget how the staff went the extra mile for my mum, me, my partner and my
dad. Every time we visited they explained things clearly to us. Staff often fed my mum and, one member of staff in particular deserves a special mention for outstanding care. Thank you so much for all you did for Mum.

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Review from J S (Daughter of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff pulled out the stops to get Mum in the nursing home for palliative care, staying late on a Friday night to settle her in. Plane Tree Court was so much calmer than in hospital. All the staff were very attentive looking after not only Mum but Dad and myself, providing comfort and support, many a
cuppa and also lunches that Dad thoroughly enjoyed. The staff were always available to speak to, listen to us, provide a comforting shoulder and guide us through a difficult time. The nursing staff were very professional and we knew we could trust them to make Mum as comfortable as they could.

Reply from Jiji Saju, Manager at Plane Tree Court

Thank you for taking the time to complete the review. It was our pleasure to look after your mum. Your feedback about us is very vital to us and I will share your feedback with the team.
Kind Regards.


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Review from Karen R (Daughter of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came and stayed at Plane Tree Court for respite for a week. When I went to pick her up, she cried about leaving! Had a really lovely time, the staff and facilities are excellent. Couldn't fault the care my mum received. Nothing is too much trouble or effort. Extremely friendly and helpful
staff.

Reply from Jiji Saju, Manager at Plane Tree Court

Thank you for taking the time to share your experience with us, I am pleased to hear that your mum had a positive experience with us. Your feedback is very important to us and I will share this with the staff.
Kind Regards.


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Review from Nicola Q (Daughter of Resident) published on 29 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When it was decided by my mum and the doctors that going home wasn’t a viable option due to her requirements of twenty-four-hour care, the thought of a nursing home filled me with dread. My only experiences of nursing homes had been the media representation which filled me with dread. Having looked
around a couple of other homes, some being high-class hotel-style residences, but nothing felt like the right fit. My daughters and I were on our way to another care home when we received a call from a member of staff at Plane Tree having received the information about my mum and inviting us for a visit to have a look around. He was very empathetic and understanding of the difficulty of the situation on the phone and once we arrived, he greeted us warmly and we felt immediately at ease. He was upfront and honest about the running of the home, what to expect and any changes they were in the process of which could affect her stay. Every member of staff we encountered was friendly and had a big smile on their face.

Reply from Jiji Saju, Manager at Plane Tree Court

Dear Nicola, thank you for completing a review and I am pleased to hear that you had a positive experience so far. Your reviews are very important to us and I will share it with staff.
Thank you for taking time to complete a review.
Kind Regards.


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Review from John C (Son of Resident) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Plane Tree Court unexpectedly October 2022 after a bout of ill health straight from hospital. My wife and I live in South Wales so we not able to be with her the day she moved. This was upsetting for us, however the staff at Plan Tree were amazing. They made telephone contact with
us updating us every step of the way. Mum was 99 and on end of life care.
We were unable to visit her for the first seven days due to family bereavement and commitments. Not once did we feel she was alone though. We were being assured she was well looked after.
A week later we got to see her, although there were no shocks as we were being kept up to date, we were shocked. Her improvement was immense, she was being well looked after. Mum continue to get better, so much so that in December she reached her 100th birthday and a party was held. Sadly mum past in February, being surrounded by lovely people. We can not thank Plane Tree enough for their care and attention. A big thanks to the staff.

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Review from Gary E (Partner of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first meeting with the deputy manager, our experience was better than we expected. There is a general feel about Plane Tree. Clean and tidy, nothing is too much trouble. Staff are kind, caring and responsive.
Staff are smiling ad obviously committed. A good and sound atmosphere is reflected
in the patient's care. From our point of view (family), the home is care of the first order (wonderful).

Reply from Jiji Saju, Manager at Plane Tree Court

Thank you for taking time to do the reviews. It is so important to hear about your experience with our service. It was our pleasure to look after your loved one.
Kind Regards.


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Review from P N (Mother of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care and support given to my son and our family for which we will always be extremely grateful. My son is happy here and that is all that matters to me as we couldn't possibly care for him as you do. All staff interact with him and us. It is nice to know he is not alone when we aren't
there.

Reply from Jiji Saju, Manager at Plane Tree Court

Thank you for taking the time to do the reviews. Your feed back is very important for us. Kind Regards.


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Review from J W (Daughter of Resident) published on 30 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to express my heartfelt thanks, for all the care provided at Plane Tree Court for my Dad since October 2021. I have felt at every stage of my contact with the staff at Plane Tree Court, that they have their residents' and family members' interests at heart. I am so pleased that a charity and
the Hospital helped find a nursing home for Dad, which met all his needs. On my first contact, my son and I were warmly greeted, even in the middle of a rainstorm and with Covid precautions at their height. The gardens and flowers around the house always look beautiful and give a great first impression and it has been a pleasure getting to know everyone. My Dad was treated with love and respect and as a family, we will be forever grateful. I always felt confident that the staff at Plane Tree Court do 'the right thing' in a medical crisis and communicate well. Thank you so much for making a difficult time in my dad's life and mine, so much easier to cope with, than it might have been.

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Review from Nikki B (Daughter of Resident) published on 28 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is a resident at Plane Tree Court. He first went there as an emergency respite placement when his wife went into hospital and could no longer look after him. He has now been at Plane Tree for over 6 months and I cannot praise it enough. My father has developed a condition which means he needs
24-hour 121 care. All his carers are absolutely lovely and all genuinely care for his welfare. All the staff there, carers, managers and support staff are amazingly friendly and see every resident as an individual. I am always impressed by how well they know and understand him. My father's condition means he often can't take part in the activities program but the carers always make sure he gets a walk around (even if inside in bad weather) so he doesn't get bored. This place really feels like a family and is a truly supportive environment both for residents and their families.

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Review from Shâron H (Daughter of Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum who has vascular dementia gets excellent care in this home. The staff, from reception, carers, entertainment, and catering to managers are all caring, friendly, helpful and supportive. All are approachable and do what they can to make my mum happy and comfortable. They all work extremely hard!
Residents here all seem happy, including my mum. It puts my mind at rest knowing all this. I can honestly say I wouldn't want my mum to be in any other care home, no matter how grand. Care and trust are the most important things.

Reply from Jiji Saju, Manager at Plane Tree Court

Dear Sharon,
Thank you very much for your feedback, feedback is very important for us, and I will share this with the wider team.
Kind Regards
Jiji


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Review from David G (Son of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care, dedication and love towards residents. Both my mum and dad are now residents at Plane Tree Court. I could not ask for more. The staff at every level are totally committed to providing the best possible experience for my parents. I am genuinely in awe of the staff. They have a very
challenging job and they are always attentive, and happy giving my parents the dignity, nurture, care and support they need. I am lucky to have found such a place for my parents.

Reply from Jiji Saju, Manager at Plane Tree Court

Dear David,
Thank you for your feedback. We appreciate your feedback, and I will share it with the wider team. Every token of appreciation boosts our staff morale and enables them to do better and better every day.
Kind Regards
Jiji


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Review from Tracey B (Niece of Resident) published on 11 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle currently lives at Plane Tree and has done for some time now. He is always well cared for and his changing needs are respected and catered for. It's great that it's possible to visit at any time and the staff are friendly, caring and very helpful.

Reply from Jiji Saju, Manager at Plane Tree Court

Dear Tracey,
Thank you for your feedback. We appreciate your feedback, and I will share it with the wider team. Every token of appreciation boosts our staff morale and makes improvements wherever needed.
Kind Regards
Jiji


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Review from Barry R (Son of Resident) published on 20 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are really happy with the care given to our mum at Plane Tree Court. Her room always looks clean and she looks really well and content.

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Review from Anne S (Daughter of Resident) published on 17 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Plane Tree for almost 3 months for end of life care, she was really well looked after and the staff are very friendly and ready to help with any need.
The staff were so lovely at the funeral too, we left from the home and they escorted the hearse and lined the street as we went on towards
the service, very touching and moving.
Thanks to all the team

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Review from Lisa W (Friend of Resident) published on 2 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My neighbour is in Plane Tree Court and is very well looked after. The cares and the other staff that I have met seem to genuinely care and always make time to chat and update me on my friend's care when I visit. I would recommend Plane Tree Court.

Reply from Jiji Saju, Manager at Plane Tree Court

Dear Lisa,
Thank you very much for your kind words. Your feedback is very important for the team at Plane Tree Court.
Kind Regards
Jiji Saju


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Review from Andrew W (Son of Resident) published on 1 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In 2021, my 93-year-old mother's health and capacity deteriorated rapidly at home and the family were under intense pressure to make sure her health and well being were managed effectively. Thankfully Plane Tree Court accepted my mother and put the family at ease. Indeed the Management at Plane Tree
Court even proactively contacted the family to set up her speedy admission, walking us through the process and immediately making mum as comfortable as possible.


Mum received her end of life care at Plane Tree Court where the team could not have done more during this period to manage mum's condition - it was very humbling to see the levels of professional care and compassion at this time. Nothing was too much trouble for the team, it's difficult to think what we would have done without them.


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Current Review Score: 9.7 (9.650)

Overview of Review Score

The Review Score of 9.7 (9.650) out of 10 for Plane Tree Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.650 for Plane Tree Court is calculated as follows: ( (238 Excellents x 5) + (63 Goods x 4) + (6 Satisfactorys x 3) + (4 Poors x 2) + (6 Very Poors x 1) ) ÷ 317 Ratings = 4.65

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Plane Tree Court is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Sep 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (1)

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Paria Kazemi

Job Title: Administrator

Joined: 2019

Nice & vibrant admin and always happy to help!