Plane Tree Court

11/13 St Lesmo Road, Edgeley, Stockport SK3 0TX
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9.7 64 Reviews
  • Plane Tree Court, Stockport
Plane Tree Court is an exclusive home within beautiful gardens in Edgeley, local to all amenities, providing 24-hour excellent long term or respite residential, nursing and dementia care. The excellent caring and professional staff provide the best standards in care. The luxury accommodation offers a choice of large single and double en-suite rooms as well as executive suites, with large lounges and attractive dining areas providing a relaxed and homely atmosphere.

The aim is to create a fulfilling, happy and stimulating lifestyle for all service users, offering a comprehensive range of activities on a daily basis. The activities are range incorporate physical exercise, cognitive stimulation and emotional well-being, ranging from sing alongs to gardening and tea dances. Professionals encourage residents to continue their hobbies and interests and organise activities around their preferences ensuring they can enjoy life to the fullest.

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Care Provided by Plane Tree Court

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Altruistic Care Ltd
  • Person in charge
  • Jiji Saju (Registered Manager)
  • Admission Criteria
    • We take all residents who require short term, long term, nursing, dementia and residential care.
    • Ages 45+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (10)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1994
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Plane Tree Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,450
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Nursing Care £1,500 – £1,750

  • Fees is based on Pre-Assessments and Care needs.
  • (these prices are only a guideline, please contact Plane Tree Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Viewing visits can be booked with them through the Reception, which is open from 9am - 5pm.


  • Parking

  • Parking is available on site.


Plane Tree Court Reviews (64)

Total of 64, showing 41-60
9.7

Plane Tree Court has a Review Score of 9.7 (9.650) out of 10, based on 28 reviews in the last 2 years. Over all time Plane Tree Court has 64 reviews.

Overall Experience

  • 52
  • 10
  • 1
  • 1
  • 0

Date Published

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Review from M M (Regular Volunteer) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just come off a six-week placement here at Plane Tree Court as part of my training as a student nurse. Plane Tree Court was very welcoming and made me feel like part of the team. I am very fortunate to have been able to experience part of my training here as it opened up my experiences in certain
areas. The care was excellent from what I have seen and being part of delivering the care was very humbling. I can definitely say from what I have seen that all patients are at the heart of each and every staff member.

Reply from Jiji Saju, Manager at Plane Tree Court

Thank you for your kind words. Your feedback is very valuable to the team and I share it with the wider team.
Kind Regards


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Review from Sue H (Daughter of Resident) published on 22 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a permanent resident at Plane Tree Court for nearly twelve months and is being well looked after by their caring staff. My family and I would like to say a huge thank you to the deputy manager for suggesting we may wish to celebrate mum’s 95th birthday with mum at the home. The activities
coordinator decorated the area/tables, gave up her time on a day she doesn’t normally work and made us all feel welcome. The chef prepared a nutritious full Sunday roast dinner and even baked a three-tier birthday cake to which we added birthday candles. Mum thoroughly enjoyed the occasion and we all appreciated the valuable time spent with her. A huge thank you, lots of memories to cherish.

Reply from Jiji Saju, Manager at Plane Tree Court

Dear Sue,
Thank you for your lovely feedback. All feedbacks are very important to us, I will feed this to the wider team. It was our pleasure to look after your mother.
Kind Regards,
Jiji.


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Review from Enid R (Friend of Resident) published on 28 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was admitted to Plane Tree Court after suffering a stroke. He had been a very much appreciated member of a volunteer group at a local boatyard. Since being at Plane Tree he has come on leaps and bounds and looks so much better. This, I am sure, is due to the care he has received by the leadership
of senior nursing care staff and the team of carers who have worked so hard to help him on his way to recovery, which he is still doing. In these hard times of Covid, they have worked hard to make the lives of all the residents as good as is possible when visits have been restricted. Thankfully I have seen videos of my friend and the short films that have appeared on WhatsApp that have all been arranged by the staff and carers at the home. Christmas would have been so much harder for my friend to take without their help. Care and love have certainly been shown. I appreciate it and I am sure my friend will be doing likewise. Thank you Plane Tree. Have a lovely Xmas yourselves.

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Review from Lynda P (Friend of Resident) published on 28 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A friend went to live at Plane Tree Court in March '20 after a stroke. Due to Covid, we have not been able to visit. The care and consideration given by all the staff both to our friend and us have been outstanding. Our friend is starting to make a good recovery because of them. We have been able to
speak/video call him regularly. He has no close family so we, his friends, care deeply for him. We really cannot find the words to express our appreciation fully.

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Review from Natalie (Granddaughter of Resident) published on 9 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had the very hard decision of putting my nan into a nursing home in Feb 2020. I viewed at least five places as I was always the main career for my nan, this was a difficult thing for me and for her and with Covid hitting us I felt Plane Tree Court was the best place. Wow, I am so, so glad I put her
in here. This place and the staff are absolutely amazing, always going above and beyond to help me and my nan feel connected and I’m always kept up to date with changes and always part of anything that needs to happen with my nan. Thank you from the bottom of my heart for making the hardest months of our lives a little easier. We have got this together guys, anybody wanting a good caring place for a loved one please, please enquire here!

Reply from Jiji Saju, Manager at Plane Tree Court

Dear Natalie,
Thank you very much for your kind words, this is more encouraging and is empowering the staff during this unprecedented time. Thank you for your ongoing co-operation and support.
Kind Regards


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Review from G S (Son of Resident) published on 2 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly, helpful and accommodating.
They have kept me updated with issues that have arisen with my mother. The building and grounds are kept clean and tidy. I am very satisfied with this nursing home for my mothers care.

Reply from Jiji Saju, Manager at Plane Tree Court

Dear G S,
Thank you so much for your kind words, I will feed this back to the staff. It means a lot to us especially during this difficult time.
Kind Regards.


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Review from Michael H (Son of Resident) published on 30 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As we did not know a great amount about the care home world, we did look at a number of homes in the area that could accommodate a married couple. Finding a good and pleasant refuge, we then realised, was to be a difficult task. Then were guided to Plane Tree Court by the social worker at the hospital.
Our first visit was a pleasant experience and were impressed by the professional manner of the staff we met. So mum and dad duly moved in. Mum, in particular, felt very safe and contented. She did go downhill after a while, but we were always consulted at every step of her care. The whole home staff were we felt, were really caring and concerned at every step and had a great relationship with them both. So to end this review, our thanks to all the staff for your wonderful care and hard work.

Reply from Jiji Saju, Manager at Plane Tree Court

Hi Michael,
Thank you for your kind words. Your feedback is very valuable to all of us at Plane Tree Court. It encourages to do better in making differences in peoples life.
I wish you all the very best.


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Review from Bernadette S (Daughter of Resident) published on 22 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a truly wonderful place Plane Tree Court is. We were so very fortunate to be offered a place here for my mum. Although she was not here very long the care she received was first class. All the people who work at Plane Tree treated all my family with care and consideration and nothing was too much
trouble. Losing a loved one is never easy but the staff here made the whole experience bearable and I have been left with happy memories of my mums last few weeks which I credit to all at Plane Tree Court.
Thank you.

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Review from B C (Daughter of Resident) published on 18 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to thank all those who work at Plane Tree Court for being so kind and thoughtful with my mother who is now at the end of her life. She is treated with dignity and care and the head nurse could not have been any more caring. He has kept us informed with all her treatments etc. Her room
is lovely and clean, we are offered drinks. Thank you all from all my mother's children.

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Review from Jackie V (Daughter of Resident) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is friendly and staff are helpful. My mum has settled well and the staff are always very good to her. We can call into the home at any time and the staff will always let me know how mum is doing at any time.

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Review from Cane M (Relative of Resident) published on 15 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been coming to this care home for over a year now and all the staff and management are very friendly and helpful.
I would say this is the best care home in the Stockport area.

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Review from Sydney B (Brother of Resident) published on 15 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my sister became a resident, she felt at ease straight away. All the staff treated her with respect. She could not get better staff to look after her. The home is great, the staff were great with her and they all loved her. Nothing was too much trouble. Nice, clean home and good meals too. To
everyone at Plane Tree, a big thank you for everything you al did for my sister. You are the best!

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Review from Carol T (Daughter of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is having ongoing care in Plane Tree Court and I just wanted to say a big thank you to everyone involved in her care, their expertise, kind consideration have put my mum on the road to recovery. Without the chef preparing and taking great consideration of mum's special needs as I know he does
to all I think mum would have struggled immensely, he's brilliant to all residents. Fantastic nursing care and cleaners, activity staff. Everyone and ongoing. Big thank you.

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Review from John D (Brother of Resident) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Plane Tree Court provides very good care to my brother who is in receipt of full-time nursing care and requires complete handling. The staff are gentle, good-humoured and seem to have all necessary equipment for the task.


They work very well with one another. Emergencies are dealt with efficiently

and quickly. Contrary to my expectation my brother settled very well, due to his courteous reception and is on good terms with his carers. I am quite satisfied to have him at Plane Tree Court and compliment the management on their role.

Reply from Jiji Saju, Home Manager at Plane Tree Court

Thank you for your positive feed back. We welcome all feed back as we continuously strive to improve over all customer experience. I will pass on your kind feed back to the staff.


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Review from Sandra B (Niece of Resident) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt resided at this care home for the last 11 months of her life. I found the carers extremely caring and attentive towards her. We had looked at a couple of homes before deciding on this one, all the staff are friendly and very approachable. This was a home from home for her. The care and cleanliness
she received was second to none. It was always clean and never felt like a care home when entering, day or night.

Reply from Jiji Saju, Home Manager at Plane Tree Court

Thank you for your positive feedback. I will relay this to my team and it is always encouraging and satisfying to know that they have delivered high quality and holistic care.


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Review from C S (Niece of Resident) published on 5 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt moved into Plane Tree Court in September 2016 and she has had the best care ever. The staff were absolutely brilliant with her, she was very happy to be there when she died. They treated her with amazing respect and gave me the time to sit with her and say my goodbyes. The staff are totally
committed to caring for the residents in the care home they are amazing people.

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Review from Joan P (Wife of Resident) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nursing care difficult dealing with many varied types of illnesses. I understand and support most of their care strategies and I am particularly keen on good manners and attention given to relatives who may find the situation very difficult to understand to accept. More people/relatives should attend
the Residents Meetings whenever possible and perhaps then follow up procedures might be put in hand.

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Review from Sheila B (Daughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Plane Tree Court for over six years. I visited daily for the first seventeen months and since then, usually three times a week at a variety of times. During her stay, I have never seen, heard or found anything which has caused me any concern and I cannot praise all the
staff highly enough for their kindness, concern and professionalism. I am delighted that my mum is a resident at this home!

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Review from C P (Son of Resident) published on 1 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally, the standard of care is very good. The home is very clean and the staff are very caring. Some particular issues which I wanted addressed were resolved, and generally speaking, issues are dealt with promptly.
The rooms vary in size but are mostly bright and big enough. The lift is a little
too small, and access could be improved, but those are minor points. I cannot comment on the food, Mum doesn't eat (peg feed). There are activities, but Mum cannot participate due to her illness.
Overall it is a good, caring home, and both Mum and Dad (while he was alive) were well looked after.

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Review from Andrew H (Son of Resident) published on 27 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care by friendly and helpful staff. Residential and nursing managers are informative and knowledgeable, however, the overall home manager is uncooperative, uncommunicative and will not reply or respond to enquiries. The company directors act likewise.

Reply from Trudy Riley, Quality& compliance manager at Plane Tree Court

I have liaised with AH following this review and he has clarified that these are historic issues that relate to the previous manager, unfortunately, the Directors did not receive any of AH correspondence. We now have a new Interim manager in post who is responsive approachable and wants to listen to relatives. The overall management team continue to work in partnership with relatives and are very open to discussions and suggestions for improvement.


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Current Review Score: 9.7 (9.650)

Overview of Review Score

The Review Score of 9.7 (9.650) out of 10 for Plane Tree Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.650 for Plane Tree Court is calculated as follows: ( (238 Excellents x 5) + (63 Goods x 4) + (6 Satisfactorys x 3) + (4 Poors x 2) + (6 Very Poors x 1) ) ÷ 317 Ratings = 4.65

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Plane Tree Court is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Sep 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (1)

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Paria Kazemi

Job Title: Administrator

Joined: 2019

Nice & vibrant admin and always happy to help!