Respite stays are subject to a 20% uplift on the prices shown above.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
Ladybrook Manor has a Review Score of 9.7 (9.736) out of 10, based on 20 reviews in the last 2 years. Over all time Ladybrook Manor has 73 reviews.
Review from Julie W (Daughter of Resident) published on 26 September 2024
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Review from J R (Daughter of Resident) published on 26 September 2024
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Review from Michael M (Grandson of Resident) published on 24 September 2024
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Review from N G (Son of Resident) published on 6 August 2024
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Review from S B (Daughter of Resident) published on 2 July 2024
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Review from Gordon L (Son of Resident) published on 19 June 2024
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Review from Roy C (Husband of Resident) published on 13 May 2024
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Review from Darren S (Son of Resident) published on 10 April 2024
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Review from Paul C (Son of Resident) published on 8 April 2024
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Reply from Reviews Team, Reviews Team at Ladybrook Manor
Thank you for taking the time to write such a wonderful review. I have shared your sentiments with the team and smiley reception ladies. Thank you for choosing Bishops Manor. Warmest wishes.
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Review from Chris A (Son of Resident) published on 20 March 2024
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Review from Michael C (Son of Resident) published on 20 March 2024
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Review from R W (Son of Resident) published on 27 February 2024
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Review from R B (Son of Resident) published on 27 February 2024
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Review from C B (Daughter of Resident) published on 27 February 2024
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Review from John M (Son of Resident) published on 27 February 2024
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Review from David L (Son of Resident) published on 27 November 2023
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Reply from John Harrison, Reviews Team at Ladybrook Manor
Thank you very much for taking the time to leave us feedback about your experience.
At Ladybrook Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team.
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Review from Robert B (Cousin of Resident) published on 3 July 2023
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Review from Jo H (Private Carer of Resident) published on 4 May 2023
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Review from Jane L (Daughter of Resident) published on 10 April 2023
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Review from Diane H (Daughter of Resident) published on 10 April 2023
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The Review Score of 9.7 (9.736) out of 10 for Ladybrook Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.736 for Ladybrook Manor is calculated as follows: ( (175 Excellents x 5) + (51 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 231 Ratings = 4.736
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ladybrook Manor is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 98 registered maximum number of service users is 19.6, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Jul 2023
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Job Title: General Manager
Joined: 2020
I have worked in the care sector since the 1990s, and I started at Ladybrook Manor in March 2020, as the Assisted Living Coordinator, and have worked alongside some amazing team members here. In 2022 I was made General Manager for Ladybrook Manor and feel privileged to have gained this role.
I am committed to delivering the highest standard of care to residents and fulfilling their lives and wishes, in their twilight years. My door is always open, so please come along and see me.