Ladybrook Manor

1 Dairyground Road, Bramhall, Stockport SK7 2HW
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9.7 73 Reviews
  • Ladybrook Manor, Stockport
Ladybrook Manor provides residential and dementia care on a permanent or short-term basis.

The home offers a wide range of bedroom options, as well as large, communal spaces for residents to enjoy including comfy lounges, a welcoming café and a hair and beauty salon. Outside there are beautiful, wheelchair-friendly landscaped gardens designed for relaxing or a gentle stroll.

The dedicated team ensures that all residents’ individual needs and requirements are met; whether that is organising a favourite meal to be created by the chef or arranging exciting events, trips and on-site activities. There's always something to do, from pursuing favourite hobbies or learning new skills.

Care Provided by Ladybrook Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 98 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Susan Cameron (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (98)
    • Single Rooms with ensuite Wet Room (98)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ladybrook Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,595
  • Respite stays are subject to a 20% uplift on the prices shown above.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.


  • (these prices are only a guideline, please contact Ladybrook Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 73, showing 1-20
9.7

Ladybrook Manor has a Review Score of 9.7 (9.736) out of 10, based on 20 reviews in the last 2 years. Over all time Ladybrook Manor has 73 reviews.

Overall Experience

  • 58
  • 14
  • 1
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Date Published

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11
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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Ladybrook Manor for 18 months now and I am very happy with the care and service provided. The facilities in the home (eg activities, coffee lounge) make it a pleasant environment to live and to visit. The staff are friendly and helpful.

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Overall Experience  Overall Experience 4.0 out of 5

The staff at Ladybrook are amazing, always welcoming and have the time of day for you, no matter what level the staff are. My mother is treated as part of the family at Ladybrook and is happy in her home.

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Overall Experience  Overall Experience 5.0 out of 5

Our Grandad came here in December 2023 and was not in a good place both mentally and physically. Following multiple accidents at his home and long stays in the hospital, Grandad accepted that change was needed and we got him discharged from hospital directly to the home. Grandad was unable to walk safely
at this time. The process was so easy and well coordinated by the team and I am pleased to say that Grandad is enjoying his life here. He is happy, well fed and supported by the team.
Through his mobility classes we are pleased to say that he back on his feet and walking. The team here are brilliant and always available to have a chat about anything. He even gets his fresh oatcakes from Staffordshire!

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Overall Experience  Overall Experience 5.0 out of 5

Our mother had been a resident in 2016/17 and received such great care in what turned out to be her final months. I had no hesitation in getting back in touch when needing the best possible care home solution for our 95-year-old dad. Although no longer under the previous company name, but Ladybrook
Manor, everything from the speedy process to secure a place to the warm, caring, dignified welcome he has experienced has been what we had hoped for! Still early days as we head into week three, but grateful for everything and everybody we have experienced so far!

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Overall Experience  Overall Experience 5.0 out of 5

My relative has been made to feel part of the larger family, he is shown compassion, care and friendship, whilst still maintaining as much independence as he wishes. At any point, I can ask questions, which are answered and any issues are addressed, to support his life choices.
There are a wide selection
of activities to participate in, either within the home or planned trips to a variety of places in the surrounding area.
He is offered choices on how he wishes to live his life, to the full, within his own capabilities.

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Overall Experience  Overall Experience 5.0 out of 5

Care home was very helpful in getting my mother out of the rehabilitation hospital and into their care, despite many barriers being placed in their way by the NHS. My mother is now getting the best possible care in a pleasant nurturing environment.

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Overall Experience  Overall Experience 5.0 out of 5

My wife was happy during her stay, made friends with residents and made a good recovery. The management and staff were very professional and made you feel welcome. Nothing was too much trouble. A good variety of activities daily and a good variety of meals served.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Ladybrook Manor since 28.11.16. Mum was moved in the last few months to Reminiscence, the specialist dementia care part of the home. Mum is 91 and I love the fact that when I arrive I know the main reception staff and they know me, also the senior management and Director
which is always very helpful. The staff and management have a sense of humour and do not mind 'frank talking' and respond to your queries. Mum has for a number of years sat in a wheelchair by choice, not medical, but moving to Reminiscence has been so much better because Mum no longer uses a wheelchair and is not sat in her room but in the dining room/lounge area when I visit. The team are dedicated and very special and I receive feedback as to how mum is/has been, to 'she needs some hair clips'. All have a lovely smile and are pleased to see you visit, I think the bags of chocolate also help!

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Overall Experience  Overall Experience 5.0 out of 5

My father has been living at Ladybrook Manor for a couple of years. He is 92 and seems extremely content. All the staff have been very kind and caring and I can’t think of any negative issues at all. His room is very cosy, the communal spaces are comfortable. He enjoys the meals and has been on a few
trips out which he has particularly enjoyed. I am more than happy to recommend the home.

Reply from Reviews Team, Reviews Team at Ladybrook Manor

Thank you for taking the time to write such a wonderful review. I have shared your sentiments with the team and smiley reception ladies. Thank you for choosing Bishops Manor. Warmest wishes.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Ladybrook Manor for 6 months now and is well settled into the environment. She has found the transition difficult for an independent person living alone to being within a community, but now feels safe and looked after.
The thing I most notice when arriving to visit
is how personable and cheerful the staff are - there is always a welcome and they recognise and respect all of the residents and visitors alike.
The building has great common parts, a great reception area and in the summer my mother will much enjoy sitting in the gardens - a great view of which she has from her room which is excellently appointed.
Her room is on the small side from choice as she spends so much time around the building in activity rooms, TV area, coffee bar etc.
I feel my mother is safe, stimulated, cared for and active.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Dad seems more relaxed and content than he has done for several years. Our family are at ease knowing that he is in safe hands with caring and attentive staff who are all extremely pleasant and friendly towards him. He enjoys his food and his mealtimes when he socialises with other residents. He equally
enjoys his time alone listening to his music, reading, and watching TV. He is relatively independent but staff are very helpful when necessary i.e. accessing TV channels. His medications and occasional health issues appear to be well managed by the staff.
Mum spent a year in Ladybrook Manor and for the last few months was on the reminiscence unit where she received excellent and respectful care.

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Overall Experience  Overall Experience 4.0 out of 5

Mum has been in the care home approaching 2 years in total, the majority of this time being spent in the Reminiscence Department. The general quality of overall care has been very good, delivered by caring, conscientious and in the main, experienced staff supported by what appears to be temporary or
short-term support staff. The quality of food is excellent though Mum is extremely fussy about what she eats and often eats very little. This is a concern to the family though in fairness in it, difficult to see what staff can do to improve this without force-feeding!
Her room is lovely. Large, well maintained and cleaned regularly.
Overall the family are happy with the levels of support and care Mum receives.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been a full-time resident since my mother passed away in March 20023. He is now 96 and has developed Alzheimer-related dementia.
We decided to see how “respite” worked in preparation for the next stage. Having looked at a number of other establishments, we were impressed by the set-up
at Ladybrook Manor and the general good feeling on our visits.
We arranged for them to go on 2 occasions for 3 months at a time. It seemed like a holiday for them and certainly, when they returned home it became clear they should have stayed.
Dad is settled and happy here, the accommodation is first class as are the meals. The social life is there to participate in should he wish and the medical care is excellent.
It has made our life much better as we can visit at any time and don’t have to worry about anything.

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Overall Experience  Overall Experience 5.0 out of 5

When my mum became suddenly ill with an unexplained illness, the care teams immediately stepped up her level of care which has continued as she recovered only gently easing off extra help and encouraging her to get active again.

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Overall Experience  Overall Experience 5.0 out of 5

When it became clear that Mum had to move into residential care, we looked around several local facilities and rapidly identified Ladybrook Manor as by far the most desirable. There is such a great deal to commend: its relaxed and becalmed atmosphere (closer to a luxury hotel than a care home); the
very high quality of the facilities and amenities, such as the sumptuous (not standard-issue) food served in the dining room; the discernible personal touch of the staff, who quickly get to know the residents and their needs as well as the family members and friends who visit them; the tangible sense of community which is always convivial and kindly. We particularly appreciate the staff's literacy in the specific needs of their residents: they work hard to recognise and support the individuality of those in their care and engage with them accordingly. Nothing is too much trouble. As a family, we feel lucky indeed that Mum can now fully enjoy her senior years having moved to Ladybrook.

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Overall Experience  Overall Experience 5.0 out of 5

This is, indeed, a posh hotel as others have mentioned, but it's more than that. The staff are wonderful. When you get older, you tend to get more cranky. I certainly will be, I feel that I'll have earned it! But the staff put up with everything cheerfully, and diligently and they cater for your loved
ones' needs. My mum has to have all the food pureed now, and the kitchen staff come up with some lovely meals. Medications are carefully managed. There's a nice little bistro area when you come in, for friends and families to help themselves to complimentary drinks and snacks etc. Activities are many and varied, but they also cater for someone like my Mum who doesn't want to leave her room any more. Staff will pop in and join her in a jigsaw! Very impressed. It's hugely expensive, but it's the nicest care home I've ever been to, and my job has been the management of sheltered housing all my life, so I have some idea what we've got here. This is a lovely place if you can afford it.

Reply from John Harrison, Reviews Team at Ladybrook Manor

Thank you very much for taking the time to leave us feedback about your experience.
At Ladybrook Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team.


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Overall Experience  Overall Experience 5.0 out of 5

My relative took residence at Ladybrook Manor in February 2023. We anticipated a few teething problems with her initially as one would expect. However, within hours she was totally adjusted to her new surroundings, no doubt with some assistance from the very able staff.
She likens Ladybrook to 'a
posh hotel.'
On visiting we find everyone friendly and helpful. Everywhere is clean and very tidy. Friends and other relatives who visit all make similar comments.
My cousin has taken on a new lease of life and says that she would never want to go home again. Great testimony indeed.

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Overall Experience  Overall Experience 5.0 out of 5

I am a regular visitor to Ladybrook Manor (Mon-Fri). The staff are kind, caring, approachable, friendly and extremely lovely, whether it's the care team, the receptionist, the housekeepers, kitchen staff, maintenance and management. The gentleman who I visit is treated with kindness, consideration and
dignity. Ladybrook doesn't feel or look like other care homes I've visited and is more homely. The staff also make me feel very welcome and included in decisions relating to my friend. Any minor issues (very few!) I've had with Ladybrook have been resolved immediately and professionally. I also experienced recently how Ladybrook Manor dealt with a resident who had passed away; this was done in an extremely respectful manner, which brought tears to my eyes and touched me so much! As sad as it was, equally it was very lovely. I would highly recommend Ladybrook Manor (I would live here myself!) A beautiful care home with a beautiful caring staff!

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Overall Experience  Overall Experience 5.0 out of 5

Mum went into care because she wasn't washing or eating and drinking properly. Within 24 hours she was showered and had eaten well. We are thrilled with her care. She is also joining in all activities

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Overall Experience  Overall Experience 5.0 out of 5

Mum was placed in two previous homes before Ladybrook Manor. Both were unsuccessful. She was a bigger challenge when she arrived at Ladybrook but they treated her as a person not a liability. The amazing staff make sure she is happy, motivated and part of a family. Mum has received care and attention
from day one and now she is much more settled. There are a range of activities to enjoy and the food is fantastic. I would thoroughly recommend Ladybrook Manor to anyone who is considering placing a loved one in care whether it be residential or dementia, it’s a lovely place to be.

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Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Ladybrook Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.736 for Ladybrook Manor is calculated as follows: ( (175 Excellents x 5) + (51 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 231 Ratings = 4.736

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ladybrook Manor is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 98 registered maximum number of service users is 19.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jul 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (1)

Susan

Susan Cameron

Job Title: General Manager

Joined: 2020

I have worked in the care sector since the 1990s, and I started at Ladybrook Manor in March 2020, as the Assisted Living Coordinator, and have worked alongside some amazing team members here. In 2022 I was made General Manager for Ladybrook Manor and feel privileged to have gained this role.


I am committed to delivering the highest standard of care to residents and fulfilling their lives and wishes, in their twilight years. My door is always open, so please come along and see me.


Frequently Asked Questions about Ladybrook Manor

What types of Care is Ladybrook Manor registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ladybrook Manor provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Ladybrook Manor have?

There are 98 Single Rooms.

What are the Facilities & Services at Ladybrook Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ladybrook Manor to the centre of Stockport?

3.3 mile(s) as the crow flies, distance by road may be significantly further.