Ladybrook Manor

1 Dairyground Road, Bramhall, Stockport SK7 2HW
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9.7 73 Reviews
  • Ladybrook Manor, Stockport
Ladybrook Manor provides residential and dementia care on a permanent or short-term basis.

The home offers a wide range of bedroom options, as well as large, communal spaces for residents to enjoy including comfy lounges, a welcoming café and a hair and beauty salon. Outside there are beautiful, wheelchair-friendly landscaped gardens designed for relaxing or a gentle stroll.

The dedicated team ensures that all residents’ individual needs and requirements are met; whether that is organising a favourite meal to be created by the chef or arranging exciting events, trips and on-site activities. There's always something to do, from pursuing favourite hobbies or learning new skills.

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Care Provided by Ladybrook Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 98 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Susan Cameron (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (98)
    • Single Rooms with ensuite Wet Room (98)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ladybrook Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,595

  • Respite stays are subject to a 20% uplift on the prices shown above.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Ladybrook Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Ladybrook Manor Reviews (73)

Total of 73, showing 21-40
9.7

Ladybrook Manor has a Review Score of 9.7 (9.736) out of 10, based on 20 reviews in the last 2 years. Over all time Ladybrook Manor has 73 reviews.

Overall Experience

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Date Published

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Review from Susan B (Daughter of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Ladybrook since July 2021 and I feel she really is part of the 'Ladybrook Manor family'. All the staff are friendly and helpful and it is good that there is not a large turnover. We have been able to get to know everyone - reception staff, household, catering, carers, activities and
management. All play an important part in making the care at Ladybrook Manor work.

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Review from Sarah H (Daughter of Resident) published on 13 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our Mum moved into Ladybrook Manor Care Home in May 2022 after our father passed away suddenly. Mum had no time to prepare for such a move and therefore it was important for us all that Mum received the care and support needed to settle and get used to this huge change in her life. She has settled at
Ladybrook Manor. The staff are approachable and nothing is too much trouble. Mum has become used to her lovely surroundings and familiar friendly faces. She particularly enjoys meal times and says the food is lovely! Thank you Ladybrook Manor, you certainly helped us through a difficult few months.

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Review from Sian G (Daughter of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot recommend Ladybrook Manor in Bramhall highly enough.
Lovely surroundings and atmosphere as soon as you walk through the door. The staff are always friendly and helpful, the food is delicious, and Mum is well looked after.
She is a new resident but is settling in well. There is a large choice
of activities that she can join in; her favourites to date are the exercise class and hymns around the piano, there are weekly outings, and you can always stop for a cuppa and cake.
The family are exceptionally pleased with how she is being cared for, and we no longer have to worry about the safety of our mum!
Thank you.

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Review from Chris H (Son of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Ladybrook Manor since November 2022. The whole team have been amazing and Dad has settled in really well.
The team are helpful and friendly and no request is too much. Their support and guidance over the last two/three months has been invaluable.

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Review from Simon N (Son of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My previous experience with care homes was somewhat "patchy", to put it diplomatically. When my father needed respite care, following a stay in hospital, from which he was discharged far too early, Ladybrook Manor really "jumped into action" to assist despite being in the middle of a Covid Lockdown.
They found a truly splendid room and made what can be a most stressful situation for all concerned, really easy. An almost seamless transfer from his home, in which my father had lived since 1969, to care home. After a month's respite, we all decided that my father would be much better cared for and supported at Ladybrook as a resident. Each time I visit, I'm taken aback by the splendid facilities, relaxed atmosphere and, most importantly of all, the attentiveness of the staff. Unlike other care homes I've visited, the staff seem to have much more time to spend with residents, know their charges well and contact me straightaway if ever there are any issues. My father is in very good hands.

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Review from Andrew M (Son of Resident) published on 9 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for five years living in the Assisted Living and latterly Reminiscence. She passed away on July 13th 2022.
Her care from the outset was outstanding and when more able she partook in many of the activities provided.
When medical issues arose, as I had POA, the staff always
rang me and we came to decisions together regarding what was best for her care.
In later months when she needed more care the staff were fantastic and towards the end when I visited daily I felt the staff were not only carers but family friends.
As a family we wanted the best care we could get for mum and I am happy to say that we think that's what Ladybrook Manor provided.
It was a difficult time for care homes during Covid and although at times, quite understandably, visits were suspended, when things allowed visits were back on again with suitable testing before visits.


I would recommend Ladybrook Manor to anyone looking for quality care for a loved friend or relative


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Review from Barbara M (Resident) published on 16 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Often short of carers, therefore, have to wait for assistance.

Reply from Samantha Debenham, PA to Marketing Director at Ladybrook Manor

Thank you for taking the time to submit your review – we take all feedback very seriously and will always do our best to improve where we can. Having spoken to you since, we understand that you’re referring to the time it sometimes takes other residents to get to an activity if they require assistance, meaning that on occasion some activities have started a little late as we wait for everyone that wants to take part. Of course, some residents do have more need of help than others, and we also want to make sure that no one feels rushed or unable to take part - this can affect the schedule from time-to-time, but we will always endeavour to start on time when we can. To reassure you and anyone that may read the review, we always make sure we have good numbers of team members working so the home is safe for all residents, 24 hours a day, seven days a week. We are also currently recruiting for a fourth activity team member, which will allow us to run even more varied and fun activities for all, which I hope you will enjoy.


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Review from R H (Resident) published on 6 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent

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Review from A D (Daughter of Resident) published on 15 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum joined Sunrise Feb 21 following the death of my father and Covid, all within the same week. Sunrise has welcomed Mum and our family, and she has settled in amazingly well. She often comments on how nice the food is and that it is like being in a hotel. There are lots of activities, day trips and
entertainment available for residents, which they can choose to be involved in. Sometimes, due to low staff numbers, there can be a delay before staff respond to a 'button call', which is a concern. Staff are pleasant and polite, and senior staff are approachable with any concerns you may have. Their response, particularly from GM, is honest and transparent and has always been professional and proactive. Healthcare and medically, Sunrise continue to support Mum's ongoing care plan and usually communicate changes or concerns, but I have had to chase up a couple of times. This is our first experience of the care sector, and during very difficult times, but overall, we are happy with Sunrise.

Reply from Ruth Baggs, General Manager at Ladybrook Manor

Our dining team will be thrilled with your lovely comments. Here at Sunrise of Bramhall, we cater for each resident based on preferences and dietary requirements. Hearing this positive feedback is greatly appreciated by everyone in the community.


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Review from Alex C (Daughter of Resident) published on 15 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial enquiry stage to my mother becoming a resident for respite care, the service has been first class.
Everybody has been most caring throughout her stay at Sunrise and I couldn’t have asked for anything more from the carers to the managers and the receptionist they are all first-class
Thank
you for making this difficult period a lot easier by keeping her so safe and looking after her.

Reply from Ruth Baggs, General Manager at Ladybrook Manor

The team here at Sunrise of Bramhall would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.


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Review from Julie T (Daughter of Resident) published on 14 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has just returned home after spending five weeks in Sunrise Bramhall. We were made to feel so welcome by the managers and staff, and have been very happy with the care he has received during these last few weeks. I have been allowed to visit him after being tested for Covid, and as he was
in isolation for the first two weeks of his stay, these visits were so important to him. He had a lovely room, with a balcony overlooking the garden, and this was kept spotlessly clean throughout. As for the meals, he thoroughly enjoyed his lovely bowls of soup and the desserts but felt the main course was a little less appetising. We would like to take this opportunity to thank everyone involved in caring for Dad, and special thanks to the Deputy Manager and Director of Community Relations who went the extra mile to ensure dad enjoyed his stay and that I was happy with the care he received.

Reply from Ruth Baggs, General Manager at Ladybrook Manor

Thank you for taking the time to review Sunrise of Bramhall. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your father stay with us and looking forward to welcoming him back in the future if his requirements change.


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Review from Sue M (Daughter of Resident) published on 14 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Sunrise of Bramhall for over six and a half years. The care she has received through this time has been exceptional. All the staff work very hard to get to know each of the residents and understand their needs. The whole team, from the welcome given by the concierges,
to the carers, the housekeeping staff, the dining room staff and the activity volunteers all play a vital role in making the community a safe and comfortable place for each of the residents.
Over the last difficult year, it has been a great comfort to know that my mother is safe, but also that there are staff who will spend time chatting to her, engaging her in things that are of interest to her and most important of all providing her with an opportunity to smile and laugh each day.

Reply from Ruth Baggs, General Manager at Ladybrook Manor

Thank you for leaving us such a wonderful review; our team members will be thrilled to hear your positive feedback. Here at Sunrise of Bramhall, we pride ourselves on understanding our residents needs to respect their independence and give a real sense of being at home.


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Review from Angela C (Daughter of Resident) published on 19 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Sunrise Care Home in Bramhall for the last two and a half years. She joined the community at a time when she was unable to manage her day to day life in her own home. She was welcomed from the start by a friendly, caring staff. Though they have at all times respected
her dignity, her desire for independence where possible and sense of self-worth, they have done all they can to meet her needs. Everyone from the kitchen and housekeeping staff to her carers has treated her with kindness. She regards the staff as her friends, as well as her helpers. As a frequent visitor to the home prior to the Covid outbreak last year, I have always been made welcome by friendly staff. During the epidemic, the home has done all it could to keep residents and staff safe and for this we thank them. As a family, we are kept well informed of any developments/changes within the home and this has been reassuring for us, knowing that my mother has been safe.

Reply from Ruth Baggs, General Manager at Ladybrook Manor

We believe our carers at Sunrise of Bramhall go the extra mile and for you to recognise this is invaluable to our team. We endeavour to provide the very best care for our residents, thank you for your kind words.


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Review from A W (Granddaughter of Resident) published on 19 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grandma has been happily living in the assisted living community at Sunrise of Bramhall for nearly 3 years. The around the clock professional care and attention she receives from the dedicated manager and the whole team is superb. During the current pandemic, we have been blessed that she is so well
cared for and kept safe by the attentive team. We have received regular updates via email, letter, Skype and telephone calls which have been a great reassurance. Drive through visits and window visits were quickly implemented during the 1st national lockdown. Sunrise now have a beautiful partitioned sunroom for safe visiting. The suites and public areas are extremely well appointed and kept beautifully clean. The restaurant and standard of meals are great. A varied and full programme of activities is available too. But most importantly, Grandma is happy and the care and attention from the whole team are fantastic. Thank you to everyone at Sunrise.

Reply from Ruth Baggs, General Manager at Ladybrook Manor

Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Bramhall and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.


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Review from Catherine K (Niece of Resident) published on 19 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been at Sunrise since she had her stroke. I have LPA and we chose Bramhall at Sunrise due to being welcomed so well. Being a nurse myself, making this decision was extremely difficult, however, I cannot stress how grateful I am to the amazing staff and team there. My Aunty is happy and settled
and very well looked after. They support her to have weekly video chats with my mum, her sister which is so important at this unprecedented time.
Thankyou Sunrise - you are truly AWESOME

Reply from Ruth Baggs, General Manager at Ladybrook Manor

Here at Sunrise of Bramhall we have worked hard to ensure all of residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.


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Review from David C (Son of Resident) published on 3 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad moved to Sunrise recently, initially for respite care, but after Dad suffered another heart attack and Mum had a bad fall, their return from hospital to Sunrise will now be permanent.
The surroundings are luxurious, and the accommodation very comfortable and well-appointed. They report
the food to be very good, and that is high praise from fussy eaters. What makes the home exceptional though is their staff. Without exception, they have been highly attentive, compassionate, efficient and effective particularly when tested with an unfortunate run of my parent's medical emergencies. They really have gone 'above and beyond' not only with my parents but also in supporting me, keeping me fully informed and consulting with me on issues that affect my parents. As my parent's needs have rapidly changed due to deteriorating medical circumstances, they have been flexible enough to accommodate this. I really can't praise the staff enough.

Reply from Ruth Baggs, General Manager at Ladybrook Manor

Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Bramhall and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.


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Review from Hilary S (Daughter of Resident) published on 3 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunrise is very friendly and welcoming. As soon as you walk through the door, you are greeted in a friendly, cheery way and made to feel very welcome. The team at Sunrise are professional, friendly and very caring. My Mum moved into Sunrise 3-years ago, which was a difficult move as she had to move
out of her bungalow, but with the kindness received from the staff, she soon settled. Mum has a lovely room which looks out over the garden, and she loves sitting outside during the summer. She receives excellent care and attention. It has been very difficult for Mum during these last few months with the Covid virus as we have been unable to go in to see her, but we have been able to arrange Facetime calls with her and have been using the drive-through facility several times. We are very grateful to Sunrise for making this possible and for looking after Mum so very well. Thank you.

Reply from Ruth Baggs, General Manager at Ladybrook Manor

We believe our carers at Sunrise of Bramhall go the extra mile and for you to recognise this is invaluable to our team. We endeavour to provide the very best care for our residents, thank you for your kind words.


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Review from Clare C (Daughter of Resident) published on 18 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After living independently in her bungalow up to the age of 98, with failing physical health and unable to care for herself any longer, my mother was admitted as a resident of Sunrise Senior Living, Bramhall in October 2019. The constant care and attention she then received, immediately improved her
life, and she was able to share regular social exchanges with new acquaintances and was able to enjoy shared quality meals, which she could never have provided for herself.
She expressed on a number of occasions that she was very happy in her new home.
Sadly her health has further deteriorated both physically and mentally, and in January 2020, she was transferred into the Reminiscence (Dementia) Unit, where she now receives even closer care and attention than before and is treated with the love and affection that you would expect in a family home.
Now, having reached 99, she is rapidly fading, but we shall always be very grateful for her dedicated care and attention in Sunrise.

Reply from Ruth Baggs, General Manager at Ladybrook Manor

We believe our carers at Sunrise of Bramhall go the extra mile and for you to recognise this is invaluable to our team. We endeavour to provide the very best care for our residents, thank you for your kind words.


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Review from Paul H (Son of Resident) published on 22 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been in Sunrise for just over a year now. The care he receives in unprecedented. Dad suffers from dementia, and while he is often confused, he clearly is very happy. During the Lockdown, while I have been unable to go in to see him, I have been able to arrange a Facetime chat with him, and
been able to use the drive-through facility on a number of occasions. Very, very satisfied. Thank you.

Reply from Ruth Baggs, General Manager at Ladybrook Manor

Here at Sunrise of Bramhall, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.


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Review from Simon N (Son of Resident) published on 30 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents are residents and they have a lovely suite of rooms with a sitting room with views over the hills. The staff are very caring and we couldn't be happier with the choice of care home. There are lovely communal rooms and plenty of activities. Sunrise is close to the centre of Bramhall with
all the facilities that offers.

Reply from Ruth Baggs, General Manager at Ladybrook Manor

Our team here at Sunrise of Bramhall are so grateful for your comments. Our activities co-ordinator and the team work hard to provide engaging and stimulating activities for all of our residents, we are so glad to hear the activities provided are one of your favorite elements of our home.


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Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Ladybrook Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.736 for Ladybrook Manor is calculated as follows: ( (175 Excellents x 5) + (51 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 231 Ratings = 4.736

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ladybrook Manor is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 98 registered maximum number of service users is 19.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (87)

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Meet the Team (1)

Susan

Susan Cameron

Job Title: General Manager

Joined: 2020

I have worked in the care sector since the 1990s, and I started at Ladybrook Manor in March 2020, as the Assisted Living Coordinator, and have worked alongside some amazing team members here. In 2022 I was made General Manager for Ladybrook Manor and feel privileged to have gained this role.


I am committed to delivering the highest standard of care to residents and fulfilling their lives and wishes, in their twilight years. My door is always open, so please come along and see me.