Ladybrook Manor

1 Dairyground Road, Bramhall, Stockport SK7 2HW
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9.7 73 Reviews
  • Ladybrook Manor, Stockport
Ladybrook Manor provides residential and dementia care on a permanent or short-term basis.

The home offers a wide range of bedroom options, as well as large, communal spaces for residents to enjoy including comfy lounges, a welcoming café and a hair and beauty salon. Outside there are beautiful, wheelchair-friendly landscaped gardens designed for relaxing or a gentle stroll.

The dedicated team ensures that all residents’ individual needs and requirements are met; whether that is organising a favourite meal to be created by the chef or arranging exciting events, trips and on-site activities. There's always something to do, from pursuing favourite hobbies or learning new skills.

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Care Provided by Ladybrook Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 98 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Susan Cameron (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (98)
    • Single Rooms with ensuite Wet Room (98)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ladybrook Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,595

  • Respite stays are subject to a 20% uplift on the prices shown above.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Ladybrook Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Ladybrook Manor Reviews (73)

Total of 73, showing 41-60
9.7

Ladybrook Manor has a Review Score of 9.7 (9.736) out of 10, based on 20 reviews in the last 2 years. Over all time Ladybrook Manor has 73 reviews.

Overall Experience

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Date Published

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Review from M M (Daughter of Resident) published on 30 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The amazing and caring staff in all roles at the home are one of its main assets. They know the residents by name and treat them as individuals, going the extra mile to make sure they are well cared for, safe and engaged. Visitors are made very welcome and the Bistro is a great place to meet and socialise.
I feel the home has made huge efforts throughout the Covid crisis to ensure the residents have experienced as little disruption to their lives as possible. Despite missing face to face visits, iPads were purchased so that FaceTime sessions could be set up with friends and family to help keep them in touch, and drive-through visits were set up. We have also been kept very well informed throughout the lockdown as to what precautions and procedures were in place and why. Before lockdown, there was a very varied programme of daily activities in place for the residents to take part in and I’m hoping they will return once things get back to normal.
Thank you Sunrise.

Reply from Ruth Baggs, General Manager at Ladybrook Manor

Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Bramhall and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.


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Review from David N (Son of Resident) published on 30 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents moved into Sunrise in November 2019. The facilities are excellent and the care is first-rate. There is an excellent programme of activities including trips out in the facility's mini-bus (although these have obviously been curtailed due to the virus).
During the current crisis, the home
was locked down early and they procured adequate supplies of PPE. The precautions that they have taken against infection are impressive.

Reply from Ruth Baggs, General Manager at Ladybrook Manor

We are thrilled with your positive experience and are so glad your parents have settled in so well to Sunrise of Bramhall. We take great pride in delivering high quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.


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Review from Ruth D (Daughter of Resident) published on 30 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Sunrise of Bramhall just over a year ago. Sunrise provides a fantastic care facility. When Dad first moved in he was in Assisted Living and enjoyed some independent living whilst also being cared for. After a spell in hospital following a fall where Dad broke his hip, he moved into
Reminiscence and has received outstanding nursing care and help to get him back on his feet. On a day to day basis, there are plenty of activities for Dad to take part in. Since lockdown happened and we have been unable to visit, knowing that Dad is safe and well cared for is very reassuring. The systems for controlling infection are meticulous. Sunrise have worked hard to introduce a system where we can do a 'Drive-by' visit which is wonderful. Seeing Dad after three months looking healthy and well cared for is fantastic and I cannot recommend Sunrise of Bramhall enough.

Reply from Ruth Baggs, General Manager at Ladybrook Manor

Our team here at Sunrise of Bramhall are so grateful for your comments. Our activities co-ordinator and the team work hard to provide engaging and stimulating activities for all of our residents, we are so glad to hear the activities provided are one of your favorite elements of our home.


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Review from G M (Son of Resident) published on 4 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Facilities are excellent. Good sized rooms which can be personalised. Good communal spaces, more like a hotel than a care home. Care is excellent and Mum seems very happy.
Staff are very caring and standards of attention are high. Food and drink are very good. Very welcoming to relatives and visitors.
Systems for hygiene and controlling infection are meticulous and very reassuring. Would recommend.

Reply from Ruth Baggs, General Manager at Ladybrook Manor

Our dining team will be thrilled with your lovely comments. Here at Sunrise of Bramhall, we cater to each resident based on preferences and dietary requirements. Hearing this positive feedback is greatly appreciated by everyone in the community.


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Review from J L (Daughter of Resident) published on 4 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our father has now been at Sunrise for one year. The staff have always been helpful, friendly and courteous, they display a friendly, supportive and encouraging manner with residents. Following the last review, we have been grateful to see the much-needed introduction of activities, particularly appropriate
to male residents. Dad has much appreciated this, especially the opportunity he has been given to look after an area of garden. It has greatly improved his enthusiasm and interest in life at Sunrise.
Sunrise and the Head Office has been excellent in keeping us abreast of Covid-19 actioning.

Reply from Ruth Baggs, General Manager at Ladybrook Manor

Our activities team here at Sunrise of Bramhall have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team, we look forward to inviting you along to our activities and events soon.


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Review from Nigel T (Son of Resident) published on 13 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff making Mum's stay at Sunrise both pleasurable for her and stress-free for me.

Reply from Ruth Baggs, General Manager at Ladybrook Manor

Here at Sunrise of Bramhall we endeavor to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.


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Review from M H (Respite Resident) published on 29 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for one month while recovering from an operation. I have received wonderful care and if there was a mark higher than excellent, then I would give that.
All the staff have been so good, the carers, the dining area staff, the cleaners and my laundry was washed and returned each day in
immaculate condition.
Of course, I will be glad to go home but I will miss you all. Thank you so much to everyone at Sunrise of Bramhill.

Reply from Ruth Baggs, General Manager at Ladybrook Manor

Thank you for taking the time to review Sunrise of Bramhall. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future if your requirements change.


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Review from P B (Son of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father constantly complains about the quality of the food at lunch, dinner and tea tasteless and lacks imagination but nothing is ever done about it. Breakfast is very good with a wide selection and now relies on this meal since the following 2 each day are not very good.

Reply from Marketing, Marketing at Ladybrook Manor

Thank you for taking the time to review Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We would like to understand your concerns further and would be grateful if you could email more information to us on information@sunriseseniorliving.com or please speak with our Community General Manager so that we can explore your concerns fully.
The Sunrise of Bramhall Team.


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Review from Liz B (Daughter of Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly parents made the decision to move in together to Sunrise Bramhall to grow older together and make memories for when one soul mate dies.
This last year particularly Sunrise have been wonderful with both my parents sadly mum died in August after a terminal battle with cancer. My father was
given two weeks to live due to sepsis in January. The care and devotion to my father was amazing encouraging him to eat and tending to his every nursing need. He has gone from strength to strength due to the devotion of the staff and is now back eating food putting on weight and having made memories with mum. She is still with him in spirit.

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Review from Gillian B (Daughter of Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunrise is perfect for Mum, she appreciates the freedom to join in activities or stay in her ‘mini apartment’. It’s a good balance, there is always someone to talk to if she wants company and she can also have peace and privacy.

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Review from E L (Niece of Resident) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My auntie has been in since February 2017. We visited the home before she became a resident and were very impressed. She's had her teething troubles but that is due to her rather than the home staff. All the staff are friendly courteous and helpful. My aunties treatment has been first class.

Reply from Marketing, Marketing at Ladybrook Manor

Thank you for taking the time to share your experience of Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Bramhall Team


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Review from M T (Son of Resident) published on 21 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother came to Sunrise of Bramhall in March 2018. After an initial settling in period, I am delighted to say she is very happy and loving life with her new friends in the community. Whether it's a laugh over lunch, dinner or sitting putting the world to rights, Mum is having a great time. Not to
mention the weekly sing song and trips out. It's great to see her happy and relaxed. Thank you Sunrise team.

Reply from Marketing, Marketing at Ladybrook Manor

Thank you for taking the time to share your experience of Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Bramhall Team


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Review from Josephine S (Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I entered Sunrise after the death of my husband - I didn't wish to live alone in my empty house. He died last year.

Reply from Marketing, Marketing at Ladybrook Manor

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Bramhall – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Bramhall Team


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Review from Jane D (Daughter-in-law of Resident) published on 17 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant environment. Staff helpful and cheerful.
Plenty going on which community members are encouraged to participate in but are not forced to.

Reply from Marketing, Marketing at Ladybrook Manor

Thank you for taking the time to share your experience of Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Bramhall Team


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Review from Michael C (Son of Resident) published on 22 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has developing Alzheimer’s and increasing frailty and suffered a fall at home and subsequent hospitalisation through October. We searched around for a suitable home for her that could cope with her developing needs and provide her with the environment we knew she would want for herself.
Sunrise
has turned out to be an excellent experience for Mum and for us as her family who can see her regularly and see how well cared for she now is. We are all really pleased with the care she is receiving.

Reply from Marketing, Digital Marketing Executive at Ladybrook Manor

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team


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Review from K M (Daughter of Resident) published on 24 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Sunrise of Bramhall for 16 months now and I cannot praise the place enough. It is more like a 4-star hotel than a care home. The food is fantastic. The staff are brilliant and always there to talk. The entertainment is second to none, whatever they are celebrating whether it be St
Patricks Day or Easter, it's always a great day! The trips out are fantastic and again done with a lot of thought. We looked at lots of homes but none come close to here.

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Review from B R (Wife of Resident) published on 31 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunrise has a welcoming atmosphere which I always sense on entering it. I am always greeted by friendly, smiling staff and there is always a "buzz" in the air as residents chat to each other and take part in activities.


All my friends are impressed by the home and say it is like a comfortable country

house hotel.


My husband appreciates his bright, cheerful room with its spacious ensuite and view of the delightful gardens. I am grateful for the care that he receives from the staff who take a real interest in him and his needs.


Reply from Lewis Sluman, Digital Marketing Executive at Ladybrook Manor

Thank you for taking the time to share your experience of Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Bramhall Team


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Review from Paul S (Brother of Resident) published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my sister practically every day and have done for the last year and a half. During that period I have been very impressed with the staff and the care provided. I would definitely recommend Sunrise to anyone.

Reply from Lewis Sluman, Digital Marketing Executive at Ladybrook Manor

Thank you for taking the time to share your experience of Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Bramhall Team.


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Review from Chris M (Son-in-law of Resident) published on 7 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

At first appearance, Sunrise of Bramhall seems an ideal place for ageing loved ones. However, the consistent changing of staff concerns me. There is a lack of response to requests for assistance from the residents and requests for action from family members seem to be ignored by staff and management.

Reply from Lewis Sluman, Digital Marketing Executive at Ladybrook Manor

Thank you for taking the time to share your experience of Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing these issues. In the meantime, please feel free to contact the Community Home manager if you would like to discuss this in further detail.
The Sunrise of Bramhall Team.


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Review from Yolanda B (Daughter of Resident) published on 13 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunrise is a lovely place, it has very friendly and helpful staff. It's clean and airy and has a nice relaxed atmosphere. Food is also delicious, we even had a family buffet there on Sunday which was organised very well.

Reply from UK Marketing, Marketing Assistant at Ladybrook Manor

Thank you for taking the time to share your experience of Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Bramhall Team


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Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Ladybrook Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.736 for Ladybrook Manor is calculated as follows: ( (175 Excellents x 5) + (51 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 231 Ratings = 4.736

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ladybrook Manor is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 98 registered maximum number of service users is 19.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (1)

Susan

Susan Cameron

Job Title: General Manager

Joined: 2020

I have worked in the care sector since the 1990s, and I started at Ladybrook Manor in March 2020, as the Assisted Living Coordinator, and have worked alongside some amazing team members here. In 2022 I was made General Manager for Ladybrook Manor and feel privileged to have gained this role.


I am committed to delivering the highest standard of care to residents and fulfilling their lives and wishes, in their twilight years. My door is always open, so please come along and see me.