Ladybrook Manor

1 Dairyground Road, Bramhall, Stockport SK7 2HW
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9.7 73 Reviews
  • Ladybrook Manor, Stockport
Ladybrook Manor provides residential and dementia care on a permanent or short-term basis.

The home offers a wide range of bedroom options, as well as large, communal spaces for residents to enjoy including comfy lounges, a welcoming café and a hair and beauty salon. Outside there are beautiful, wheelchair-friendly landscaped gardens designed for relaxing or a gentle stroll.

The dedicated team ensures that all residents’ individual needs and requirements are met; whether that is organising a favourite meal to be created by the chef or arranging exciting events, trips and on-site activities. There's always something to do, from pursuing favourite hobbies or learning new skills.

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Care Provided by Ladybrook Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 98 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Susan Cameron (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (98)
    • Single Rooms with ensuite Wet Room (98)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ladybrook Manor

  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,595

  • Respite stays are subject to a 20% uplift on the prices shown above.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Ladybrook Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Ladybrook Manor Reviews (73)

Total of 73, showing 61-73
9.7

Ladybrook Manor has a Review Score of 9.7 (9.736) out of 10, based on 20 reviews in the last 2 years. Over all time Ladybrook Manor has 73 reviews.

Overall Experience

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Date Published

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Review from Shirley A (Daughter of Resident) published on 13 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very unique style of residential care. High standard accommodation, food and activities. Good two way communication with all levels of staff. Any issues dealt with effectively.
Exceeds expectations. Very welcoming to family members.

Reply from UK Marketing, Marketing Assistant at Ladybrook Manor

Thank you for taking the time to share your experience of Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Bramhall Team


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Review from James G (Husband of Resident) published on 27 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife came into residence in the reminiscence section at the beginning of June 2016.
From the warm welcome, she was shown exemplary care and consideration from the dedicated staff. Suffering from dementia she was to benefit from the particularly friendly treatment from all the teams of carers.
In
the later months of her stay, her condition showed a marked deterioration.
This prompted the staff to keep her under closer observation and attention - right up to her last hours and final passing on May 4th, 2017.

Reply from UK Marketing, Marketing Assistant at Ladybrook Manor

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Bramhall – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Bramhall Team


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Review from J D (Wife of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a very friendly care home. Relatives and friends are made very welcome. My husband needs 24hour nursing care, the standard of which is very good. The carers are lovely - nothing is too much trouble. The concierge are very helpful, efficient and friendly. Friends who have, through their employment,
visited quite a few care homes, have commented on how good this one is. The activities are very good, my husband enjoys the food and overall I am very pleased that he is a resident here.

Reply from UK Marketing, Marketing Assistant at Ladybrook Manor

Thank you for taking the time to share your experience of Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Bramhall Team


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Review from Diana R (Daughter of Resident) published on 22 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Sunrise for 2.5yrs. During this time she has experienced 'ups and downs' in her care. Mostly I have been satisfied that she was getting satisfactory care. However, during the last year, my concerns have grown about my mother's well-being. Her care needs have changed somewhat and
I felt these were not always being met. My particular concerns were the extensive use of agency staff who were unaware of/unable to deal with individual needs; and the middle and overall management. The CQC inspection report was published in May (inspection January 2017) and this confirmed all my concerns. I am aware that in recent weeks great efforts have been made to carry out improvements in all areas and am pleased with the changes that are evident in my mother's care and indeed in the general atmosphere in Sunrise. I believe and hope that a stable management team, now in place, will continue to effect positive changes. I am completing the questionnaire in this positive frame of mind.

Reply from UK Marketing, Marketing Assistant at Ladybrook Manor

Thank you for taking the time to share your experience of Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Bramhall Team


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Review from Keith M (Son of Resident) published on 21 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff we have encoutered at Sunrise have been incredibly helpful. My mother has settled in much more quickly than we expected and all the staff seem to know who she is and why she is there and to have a good relationship with her.
Whenever we are visiting we are always made to feel welcome and
staff are always on hand to answer questions.

Reply from UK Marketing, Marketing Assistant at Ladybrook Manor

Thank you for taking the time to share your experience of Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Bramhall Team


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Review from Joyce W (Resident) published on 13 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent nearly 3 months in Sunrise, Bramhall from 7/7/16 to 1/10/16 after leaving hospital with a full-length plaster as a result of breaking my leg. I was very impressed when I arrived, by the warmth of welcome, my beautiful room and bathroom, the food and the unfailing kindness of the carers. After
they had provided me with a wheelchair with leg extension so that I could manoeuvre myself I did not need a great deal of care but was constantly aware of how others less fortunate were treated by the staff at all levels. Their patience, understanding and gentleness were outstanding. I would have no hesitation in returning to Bramhall, Sunrise if I ever need more care.

Reply from UK Marketing, Marketing Assistant at Ladybrook Manor

Thank you for taking the time to review Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future if your circumstances ever change.
The Sunrise of Bramhall Team


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Review from Julie T (Daughter of Resident) published on 10 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum suffered a broken knee and was in need of somewhere to stay while she recovered. After a 2 week stay in another place where she was unhappy, we found a space for her here. It is an amazing place, more like a luxury hotel than a care home. Nothing is too much trouble for the staff and my mum is
really enjoying her stay. She has been on lots of outings and involved in many activities. I would certainly recommend Sunrise of Bramhall to anyone.

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Review from Karen M (Daughter of Resident) published on 15 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who is 92 has recently gone into Sunrise in Bramhall for respite care and I can't believe the change in her already after less than a week. When she went in she was very depressed, sleeping all the time and had a poor appetite. In less than a week she is a different person her appetite has
returned, the food is fantastic. She has started to take an interest in life again. The staff are brilliant and run the place like a 4 star hotel with the very best care. Always helpful and happy. They provide so much entertainment and trips out which make the residents feel alive. Everyone who I have met in there praises the place and she has made many friends already. There are knitting clubs, art classes, exercise classes, cookery classes and many more daily activities you could never feel lonely. There are trips out to shops and Cheshire villages, in fact 3 next week. Sunrise is a happy place which is something I don't normally associate with a care home.

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Review from Annie G (Daughter of Resident) published on 6 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The main difficulty is when my mother presses the call button and she feels there is no response for a very long time. Also she is naturally rather meek and when asked if she needs help for dressing she is inclined to respond that it is alright as she knows the staff are busy. The impression is that
she can cope, but she really wants help. Mostly though everything is lovely and the staff are so kind and appreciate it.

Reply from UK Marketing, mark at Ladybrook Manor

We welcome feedback and take all comments very seriously. The call bell scheme is monitored constantly by the care team and overseen by Management, we endeavour to answer all residents call bells in a timely manor. Most are answered within 5 to 10 minutes, however Management at Sunrise of Bramhall will try and identify the reasons why some residents have waiting longer than this. Our mission is to champion quality of life for all seniors. Our resident-centred approach delivers high quality care built around the individual, personalised needs of Sunrise residents. This approach is embodied in our Principles of Service, and are pleased to see the very positive points regarding all aspects of living in Sunrise of Bramhall.


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Review from Margaret G (Resident) published on 6 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sometimes my buzzer isn't answered straight away. All the staff are very good.

Reply from UK Marketing, Marketing Manager at Ladybrook Manor

We welcome feedback and take all comments very seriously. The call bell scheme is monitored constantly by the care team and overseen by Management, we endeavour to answer all residents call bells in a timely manor. Most are answered within 5 to 10 minutes, however Management at Sunrise of Bramhall will try and identify the reasons why some residents have waiting longer than this. Our mission is to champion quality of life for all seniors. Our resident-centred approach delivers high quality care built around the individual, personalised needs of Sunrise residents. This approach is embodied in our Principles of Service, and are pleased to see the very positive points regarding all aspects of living in Sunrise of Bramhall.


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Review from Dee A (Resident) published on 22 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

O love getting my hair done. I really enjoy the activities very much. I have made good friends. I am very happy here.

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Review from G R (Daughter of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very flexible. Very friendly and informative. Very helpful in difficult circumstances. All staff friendly and helpful. Very efficient service.

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Review from Claire G (Daughter of Resident) published on 2 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Bramhall Sunrise for a couple of years. During this time her health deteriorated until eventually she needed nursing care prior to her passing away. The staff at the home were fabulous from the time she went in until the end, the whole family were supported and treated as if
we were all part of an extended family at the home. Staff truly cared and always went the extra mile to help not just my mum but any of the people who lived there. It was a home from home. Mum chose a room when she first went in and she was able to stay in the same room till the end. I know that this may not seem like much, but I have had friends who were upset because their relative had to move from one room to another when their needs changed from personal care to nursing care because of the way the things were registered. It meant a lot for her to stay in her home.
The care staff are correctly titled - they do care. Staff are always smiling and positive even when they are working hard. The nurses are unbelievable and have extensive knowledge, especially when making sure that people at the end of their life are comfortable and looked after.
There have been a few changes over the last year in the management team and the staff have shown a remarkable amount of dedication in continuing with their care whilst undergoing changes in the team which must have been stressful for them at times. These changes have never affected the way in which they care or taken the smile off their faces.
Everyone is now starting to see the result of the changes in the home and the management changes which have occurred. Staff have said to me how much they feel listened to and how much better their roles are. The staffing numbers have increased dramatically over the last few months and this has allowed staff to spend a lot of time with not only my mum but all the other residents as well.
All the management in the home have an open door and nothing is too much trouble for any of the staff.
The food is great and it is served in the dining room which is like a restaurant - it does make people feel special. At the end my mum could not leave her room and needed special food. Staff made this for her every day and brought it up to her room, eventually they needed to help her eat. It was never any trouble and they took the time she needed to have as much as she wanted to eat.
I have had experience of other homes when going with friends to see their relatives and whilst I am sure they do a good job, it is nothing in comparison to the service that my mum has had at Sunrise. I cannot praise the staff enough for their care and devotion to my mum and my family during difficult times. I would definitely recommend this home to anybody.

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Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Ladybrook Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.736 for Ladybrook Manor is calculated as follows: ( (175 Excellents x 5) + (51 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 231 Ratings = 4.736

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ladybrook Manor is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 98 registered maximum number of service users is 19.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (1)

Susan

Susan Cameron

Job Title: General Manager

Joined: 2020

I have worked in the care sector since the 1990s, and I started at Ladybrook Manor in March 2020, as the Assisted Living Coordinator, and have worked alongside some amazing team members here. In 2022 I was made General Manager for Ladybrook Manor and feel privileged to have gained this role.


I am committed to delivering the highest standard of care to residents and fulfilling their lives and wishes, in their twilight years. My door is always open, so please come along and see me.