Firbank House Residential Care Home

24 Smallshaw Lane, Ashton-under-Lyne OL6 8PN
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8.1 4 Reviews
  • Firbank House Residential Care Home, Ashton-under-Lyne
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Care Provided by Firbank House Residential Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Wendy Estlick (Manager)
  • Admission Criteria
    • All pre admission assessments are to be sent to the Manager directly for agreement before admission
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (3)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Firbank House Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £770 – £850
    • Self-Funded Residential Dementia Care £800 – £950
    • RESPITE Self-Funded Residential Care £770 – £850
    • RESPITE Self-Funded Residential Dementia Care £800 – £950

  • Please ensure that you have a copy of your POA for funding present to attach to the contract. We also ask that BACS payments are the desirable option as cheques will have an admission fee added and cash payments may mean a delay in invoice confirmation on your account. We do not process card payments
  • (these prices are only a guideline, please contact Firbank House Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Here at Firbank House, it's an open policy on visiting hours. However, ask that any visits after 8pm at night are pre-booked with the Senior on duty due to the staffing in the home being the night care team.


  • Parking

  • Firbank House has a privately owned car park for visitors/family


Are you the Owner/Manager of Firbank House Residential Care Home? View your Advertising Options

Firbank House Residential Care Home Reviews (4)

8.1

Firbank House Residential Care Home has a Review Score of 8.1 (8.119) out of 10, based on 1 reviews in the last 2 years. Over all time Firbank House Residential Care Home has 4 reviews.

Overall Experience

  • 1
  • 1
  • 1
  • 0
  • 1

Date Published

4
0
0
1
3

Review from Kathleen S (Daughter of Resident) published on 25 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since admittance over twelve months ago, we have seen constant improvement and the introduction of activities. The care itself is excellent - care and love are shown and dignity is maintained. Residents are regularly given ‘a cuppa and a biscuit’, all their needs are met. We feel our family member is
in a safe and caring place.

Reply from Wendy Estlick, Manager at Firbank House Residential Care Home

Many thanks for the wonderful comments - I will ensure that the staff are informed and as always, we continue to strive to be better, it is important that we work with families and friends to ensure the best and most personal care is given to each resident.


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Review from Trish B (Daughter of Resident) published on 9 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Maybe doesn't look the best from the outside but the staff are brilliant which is the important thing. They are committed and dedicated, nothing is too much trouble. They take on board any concerns you have and rectify them as soon as possible. My mum is loved and very well looked after. It's a home,
not a nursing /care home.

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Review from Adrian W (Nephew of Resident) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Having met my Uncle for the first time in thirty years, I was given privacy and trust by the staff on duty and the manager. I was visiting my Uncle to inform him that his older Brother, my Dad, had passed away. I was very assured by Uncles positive view of his surroundings and in the care he was receiving.
He was very pragmatic in his thoughts stating that the building could be updated and that the food could be improved but it was all manageable. It was obvious to see that investment in the surroundings was lacking however new flooring was being installed while I was visiting. There was a positive vibe from both management and staff that I came in touch with leaving me with a sense of purpose and plan for the future of the home.

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Review from Pauline M (Relative of Resident) published on 23 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Nice words were not followed through with appropriate actions. I have removed my relative from Firbank. He told Social Services he did not want to stay there. He is now receiving treatment on AMU Tameside Hospital.

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Current Review Score: 8.1 (8.119)

Overview of Review Score

The Review Score of 8.1 (8.119) out of 10 for Firbank House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Firbank House Residential Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.119 Points relating to the number of positive Reviews for Firbank House Residential Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 1 Positive Reviews ÷ 8.4 = 0.119

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Apr 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Firbank House Residential Care Home

What types of Care is Firbank House Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Firbank House Residential Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Firbank House Residential Care Home have?

There are 36 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Firbank House Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Firbank House Residential Care Home to the centre of Ashton-under-Lyne?

0.6 mile(s) as the crow flies, distance by road may be significantly further.