Kings Park Care Home

Kings Park, Hurst Cross, Ashton-under-Lyne OL6 8EZ
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9.8 59 Reviews
  • Kings Park Care Home, Ashton-under-Lyne
Nestled close to the market town of Ashton-under-Lyne in Hurst Cross, Kings Park care home offers personalised dementia care to older people.

Having recently benefitted from a beautiful refurbishment, Kings Park offers a range of tastefully decorated, beautiful en-suite rooms and a host of communal areas including a hair salon. The home also has it's own minibus for day trips out.

On top of this, Kings Park residents also benefit from a range of lovely dining areas where they can relax and enjoy an intimate dining experience with family and friends. In addition to the popular dining rooms, residents can also enjoy mealtimes in the peaceful patio area, with views of the nearby park. The catering team prides itself on making mealtimes a sociable and stimulating part of each day.

The team encourages residents to get involved with life at Kings Park, learning about each person so that they can promote things they enjoy. Whether it be participating in the range of activities or embracing the quieter times, there is something to keep every resident engaged.

The whole team is on hand to ensure high quality care and a happy quality of life, giving residents and their loved ones peace of mind that everything is taken care of.

Care Provided by Kings Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Anna Phillips (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (44)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Smoking not permitted
Total of 59, showing 21-40
9.8

Kings Park Care Home has a Review Score of 9.8 (9.768) out of 10, based on 16 reviews in the last 2 years. Over all time Kings Park Care Home has 59 reviews.

Overall Experience

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Date Published

59
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43
Overall Experience  Overall Experience 5.0 out of 5

My mum has only been in the home a short while, but within this time the staff have always been helpful and have always taken care of her so well, although sometimes she can have very challenging behaviour. I cannot fault the communication they have had with me and always provide me with updates when
I call or attend to visit my mum. They go above and beyond and myself and my family are extremely appreciative of the help and care they provide. The home is always clean and management are up to date with COVID restrictions without being insensitive to the family. I just want to say a big thank you and I would highly recommend this home to any one considering it.

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Overall Experience  Overall Experience 5.0 out of 5

Kings Park is an extremely well-led care home and the staff they employ are second to none. My mother-in-law has been a resident there for 10 months, and both my partner and I cannot fault the care she receives. The staff (without exception) are friendly, dedicated and will always give you the time
of day. You can also tell that major emphasis is placed on hygiene and cleanliness as her room and the communal areas are spotless. My mother-in-law is now bedridden and cannot participate in the activities the home provides, but we can tell that an effort is made to keep the other residents entertained. I feel confident that when we leave the Home following our visit, she is in safe hands and as a result of this and the above, I would definitely recommend Kings Park to others in our position.

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Overall Experience  Overall Experience 5.0 out of 5

Kings Park is a lovely home with lovely staff. The home is always clean and tidy, the domestic staff are a credit to the home and I am always made to feel welcome. Thank you for everything you do and for the kind care that you give.

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Overall Experience  Overall Experience 5.0 out of 5

My friend has been a relative at Kings Park for a few years. The staff are amazing and nothing is too much trouble, I am always made to feel welcome into the home with a warm greeting. We are so happy that she is being well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since April 2021, and from day one we have been impressed by the care the home provides. We are now allowed compassionate visits, and I see mum on a daily basis. During our many hours spent at the home, we have never been concerned about how she and the other residents are treated.
In fact, we have always been moved by the compassion, skill, and patience shown by the staff in often trying circumstances. Mum's room is always clean and we've noticed that the corridor areas etc are often being cleaned. The food must also be good too as mum used to eat everything that was put in front of her. Not only do all the staff look after the residents well; they take care of us too! We have always been kept up-to-date with news about mum, and I'm often cheered up by the staff when I've become a little tearful over her. They always remember our name and never fail to greet us with a smile. The cups of coffee are also much appreciated!

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Overall Experience  Overall Experience 5.0 out of 5

Excellent service through and through. Mum wouldn't be here today if we hadn't have found this nursing home, which was recommended to us. All the team members and staff are helpful, caring and understanding. They go above and beyond. My mum is well, happy and clean always. I am informed of all information
and what's happening at the home during this difficult time (waiting to get back to normal, hopefully soon).

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Overall Experience  Overall Experience 5.0 out of 5

My father moved into King's Park during Covid lockdown, I cannot thank the staff enough for all they did for my father during this difficult time. They continue to support and care for him magnificently, he is well looked after in every way. All staff are really nice, approachable and polite. They all
go the extra mile for my father. Everyone has made my mother feel welcome and relaxed during her recent visits since restrictions were lifted.

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Overall Experience  Overall Experience 5.0 out of 5

Our 95-year-old mother has been a resident at Kings Park for almost 2 years. All the staff have been extremely helpful and caring, especially through the pandemic, where they would ring with regular updates for which we were very grateful.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely home for my grandma, it’s the little things they do that make them amazing, activities and such, so caring, especially during the recent hard times. Residents are treated like real people not just work.

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Overall Experience  Overall Experience 5.0 out of 5

My nana is a resident at Kings Park and her care has been exemplary. They have done everything they can to make sure that she is happy in what has been a very challenging year. She is really happy there and as a family, we know that she is safe and well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

Over the past 12 months, the management and staff have done a wonderful job of keeping the residents safe. The way the home has kept us informed on the progress of COVID19 has been first class.

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Overall Experience  Overall Experience 5.0 out of 5

We have been extremely pleased with the home overall, it has taken some time for Mum to settle and the staff have supported her throughout the challenges. Although the last twelve months have been difficult with the restrictions, we have seen a notable change with the new management. Staff have communicated
to family constantly, listened and been equally supportive to the family with the challenges. Having missed her 90 birthday last year, we were extremely pleased to have part of the restrictions lifted, the staff made such a wonderful day for her and her family, we will be eternally grateful for that day. They were good that is why we chose them, now we feel blessed, they are all very much our extended family. Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the improvements in the home since the new management team took over. I have not been able to visit for the last year because of covid restrictions but I have been kept fully informed about my relatives care and general health, with regular calls from the manager, deputy and
nurses. I'd like to say a big thank you to all the staff who have kept my relative safe throughout this awful time

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Overall Experience  Overall Experience 5.0 out of 5

I have always been greeted with respect and politeness on my visits to see my husband. I cannot thank the staff highly enough for the standard of care given to my husband especially in these most difficult of times. Thank you to you all.

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Overall Experience  Overall Experience 5.0 out of 5

We were so glad we found Kings Park. Mum has now had two birthdays during the pandemic. I was allowed inside for her 91st birthday and they all made it so special. Very safe, all covid measures in place. Mum is well looked after. Kings Park and it's wonderful team really do care.

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Overall Experience  Overall Experience 5.0 out of 5

Over the last 12 months it has been very difficult not seeing our loved ones but I can honestly say Kings Park are the best. The staff have kept us updated with calls, video calls and window visits. They have worked endlessly keeping our love ones safe whilst putting themselves at risk. I just want
to say a big thank you from the bottom of my heart. You are all superheroes.

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Overall Experience  Overall Experience 5.0 out of 5

I visited Kings Park Tameside this morning to visit my mum who I have not seen for 12 months and as usual, I am extremely impressed with all staff members - they made me feel very safe due to Covid. I have seen a big change in the home which is very welcoming and has a bright and homely feel.
I really
appreciate all the FaceTime calls with my mum and also all the updated information regarding my mum's care.
All I want to say is a big shout out and big thank you to everyone at Kings they all definitely need a medal.

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Overall Experience  Overall Experience 5.0 out of 5

Everything about Kings Park excellent. Best thing we ever did getting a place here for our mother 2 years last October. Myself and brother have never had any need to put a complaint into management. Our mother is happy and content here at Kings Park.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this nursing home enough.
They are dedicated, caring, supporting and look after my mum with utmost dignity and care. I have had amazing support too. The home itself is well managed and is spotlessly clean and well decorated for their residents. The food is wholesome and served in a
lovely dining room. I have no hesitation in recommending this home.

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Overall Experience  Overall Experience 4.0 out of 5

My mother seems so much more relaxed since moving to Kinds Park. She still has moments of days of angst, but generally, they are fewer than in her previous care home. I feel a great sense of respect between carers, patients and a lot of kindness and friendliness is evident.

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Current Review Score: 9.8 (9.768)

Overview of Review Score

The Review Score of 9.8 (9.768) out of 10 for Kings Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.768 for Kings Park Care Home is calculated as follows: ( (148 Excellents x 5) + (40 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 190 Ratings = 4.768

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kings Park Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 May 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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