Lady of the Vale Nursing Home

Grange Road, Bowdon, Altrincham WA14 3HA
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9.9 37 Reviews
  • Lady of the Vale Nursing Home, Altrincham
Lady of the Vale Nursing Home is located in Bowdon Vale, Altrincham and provides nursing care and support for up to 38 residents. The home itself was built in the early 1930’s. The continuous investment and refurbishment programmes have introduced modern care facilities whilst maintaining the heritage and character of the home. The home also has a beautiful chapel on site where mass is held daily.

The home offers quality long-term and respite care for people with nursing needs and palliative care which is delivered by a highly skilled team of nurses and care assistants who provide support 24-hours a day.

There are beautiful, well maintained gardens which residents and visitors can make the most of at their leisure. Most bedrooms have a lovely view of the gardens. Residents are encouraged to bring small items to personalise their bedrooms.

The home aims to provide the highest standard of person-centred care for their residents and respect every person as a unique individual and promote choice and dignity in everything they do. The involvement of residents’ families is actively sought and encouraged.

Their compassionate care and holistic approach places values on health, well-being and spirituality, making Lady of the Vale a special place to be. There are many opportunities to express and pursue religious and cultural values. Residents are involved in decision-making, not only about their personal care but also in matters concerning the running of the home.

Staff training and development is fundamental to their services and they are proud of their dedication and commitment. Staff are also encouraged to share ideas, knowledge and experience throughout the home.

The home operates an ‘open door’ policy and promotes a Duty of Candour. They continuously review what they do in order to improve the quality of care provided and strive to be the best they can be.

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Care Provided by Lady of the Vale Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Sisters of St Joseph of the Apparition CIO
  • Person in charge
  • Godfrey Taderera (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016

Funding & Fees Guide for Lady of the Vale Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,189 – £1,250
    • Self-Funded Residential Dementia Care £1,189 – £1,250
    • Self-Funded Nursing Care £1,189 – £1,300
    • Self-Funded Nursing Dementia Care £1,189 – £1,300
    • RESPITE Self-Funded Residential Care £1,200 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,300

  • The fees are reflective of the April increases
  • (these prices are only a guideline, please contact Lady of the Vale Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No booking required


  • Parking

  • Free parking


Lady of the Vale Nursing Home Reviews (37)

Total of 37, showing 1-20
9.9

Lady of the Vale Nursing Home has a Review Score of 9.9 (9.900) out of 10, based on 18 reviews in the last 2 years. Over all time Lady of the Vale Nursing Home has 37 reviews.

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Review from M B (Daughter of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the manager and his team, as they really do 'care' , my mum was in another care facility prior and the difference at LOV was unbelievable.
The team never stop, their patience, care and understanding is incredible really , they treat their patients with respect and offer
their families the upmost support.
I am incredibly grateful we found LOV as they truly cared for my mum , a proud and elegant lady , they maintained her dignity as dementia took over, and I cannot thank them enough.

Reply from Godfrey Taderera, Home Manager at Lady of the Vale Nursing Home

Thank you for your kind words , we greatly appreciate you support and help for us to perform at our best.My Team and myself will always remember our beloved Elegant Lady


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Review from J C (Son of Resident) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a very positive visit to see my mother. She is very happy and content and getting to know the staff. The Lady of the Vale residential home offers many opportunities and facilities to the residents. The staff are most helpful and welcoming and most sympathetic to my mother's needs.
My mother
does need to be encouraged to go to the dayroom each day, if possible, and to socialise with other residents.
A pleasure to come to the clean and well appointed Lady of the Vale residential home.
Many thanks.

Reply from Godfrey Taderera, Home Manager at Lady of the Vale Nursing Home

My Team and myself value your kind words. We are happy you had a positive experience at LOTV.Thank you very much.


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Review from Michelle C (Friend of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff and the manager for their wonderful care, support and friendship they have shown over the last few years.
My friend could not ask for anything more, they greet you with open arms and warm smiles, day or night. It truly is a wonderful home from home.
Thank you
for all you do for all residents.

Reply from Godfrey Taderera, Home Manager at Lady of the Vale Nursing Home

Thank you very much for your kind words. My team and myself, we are grateful for your dedication and support. Hope you continue the good work.


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Review from M W (Friend of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the members of staff including cleaners and cooks are very pleasant, always on hand if you want anything, they ask if you would like a drink, cake or biscuits when they come round. very helpful and will go out of their way to help you. I always thoroughly enjoy my visits when I go.
Keep up the
good work that you all do for the clients.

Reply from Godfrey Taderera, Home Manager at Lady of the Vale Nursing Home

Thank you for taking the time to give us feedback, we appreciate and value every word. Will share with my team.


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Review from D B (Son of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was in the home for 6 weeks before she sadly passed away. She was not well during that time however did say the staff was all nice and the room was comfortable/ I always found the staff fairly friendly and professional. Mum's room was clean with everything she needed. A big thanks to all.

Reply from Godfrey Taderera, Home Manager at Lady of the Vale Nursing Home

Thank you very much for your kind words. It was an honour for my team and me to care for such a lovely lady. Even though she was poorly, we had some happy times and we will always remember your mum. Kind regards!


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Review from Anthony M (Brother-in-law of Resident) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care my sister-in-law is receiving. All the staff from the manager down seem to really care and be involved with her. She is very poorly and I am confident that whatever is decided for her will be what the team believe is what is best for her.

Reply from Godfrey Taderera, Home Manager at Lady of the Vale Nursing Home

Thank you for your kind words. My team and self do value your words.


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Review from Leslie C (Partner of Resident) published on 2 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with how Lady of the Vale look after my wife. They are so kind and cheerful. My wife has now been at Lady of the Vale for over five years and I am still so pleased with the care. I would certainly recommend it.

Reply from Godfrey Taderera, Home Manager at Lady of the Vale Nursing Home

Thank you for the kind words. I and the team appreciate your feedback.


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Review from C M (Daughter of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are lovely, warm, friendly and very caring. The home is light, bright and spotlessly clean. We looked at many homes for Mum before we chose Lady of The Vale, this was by far the best! There are activities for her to take part in, she can attend Mass and her visitors can too. She has settled
well and is well cared for.

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Review from Jonathan R (Son of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been in the care for several months now and we are so happy she is there, the care and kindness given to her are second to none. All the staff are so helpful to us relatives of the residents and genuinely lovely caring people, it's not easy at times seeing your mum in care but when she's
getting the best she can it helps, thank you so much.

Reply from Godfrey Taderera, Home Manager at Lady of the Vale Nursing Home

Thank you for the kind words and my team and I do value your validation for the work that we do.


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Review from Patricia B (Cousin of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited a few times & it always seems peaceful and clean as well my cousin seems to be very comfortable & happy. The carers also seem very nice & friendly and supportive to visitors and of course to the patients which is important.

Reply from Godfrey Taderera, Home Manager at Lady of the Vale Nursing Home

Thank you for the support, you make the work much easier. My team and I are grateful.


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Review from Helen C (Sister of Resident) published on 6 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are warm and friendly. They are all very caring and really care about all the residents. Each and every resident is made to feel very special. The care that they all receive is of an extremely high standard.

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Review from J W (Daughter of Resident) published on 1 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lady of the Vale Nursing Home provides the very best in care. The carers do care, they are in and out all the time, making sure the residents are looked after. The food is amazing and is offered to family members. The staff look after them like they are their own family. I would recommend Lady of the
Vale to anyone in search of a place to stay for care, comfort and dedicated staff.

Reply from Godfrey Taderera, Home Manager at Lady of the Vale Nursing Home

Thank you, with such kind words myself and the team do appreciate the acknowledgement. We will continue to do our best in what we do.
Thank you, once again.


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Review from David W (Son-in-law of Resident) published on 21 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After over 9 months of numerous hospitals and care homes we had only seen the worst of adult social care until that is a recent end-of-life discharge to The Lady of the Vale.
The staff are courteous and attentive and caring to both residents and families, the home is well maintained and clean and the
food is lovely.
Sadly for us there’s not much time left to see our relative enjoy the end of her life here.
We would highly recommend The Lady of the Vale to anyone looking for peace of mind their loved ones will be looked after properly.
Well done to the whole team your work is valued and appreciated greatly.

Reply from Godfrey Taderera, Home Manager at Lady of the Vale Nursing Home

Thank you for the kind words. It was an honor for my team and I to care for such a lovely gentleman. We had some happy times and will always remember him.


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Review from Jill F (Daughter of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Lady of the Vale to be assessed over a three-week period and it was immediately apparent that the management and staff were professional, caring and compassionate. I was so happy and relieved that following the assessment, the manager managed to provide a permanent home and room for Mum.
The carers, manager, nurses, chefs, cleaning and gardening staff are wonderfully pleasant, efficient and caring and manage to go about their busy everyday duties with a smile and sense of humour. Approachable, organised and motivated. I would like to thank and praise every individual at the home for making Mum feel like the Lady of the Vale is her family.

Reply from Godfrey Taderera, Home Manager at Lady of the Vale Nursing Home

Thank you very much for your kind words. The team at Lady of the Vale appreciate your acknowledgement and we endeavour to continue to do our best. Kind regards.


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Review from J C (Daughter of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all extremely welcoming. My mother has been made to feel at home, something which has been a concern to all the family. A lovely atmosphere, very clean, food cooked on site and varied and enjoyed by our mother.

Reply from Godfrey Taderera, Home Manager at Lady of the Vale Nursing Home

Thank you for the kind words. My team and myself are very grateful and we continue to work hard to ensure our residents are well cared for.


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Review from Pauline B (Sister of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was in a lovely room, looking out onto the trees and garden. The nurses and staff looked after him very kindly with much patience and gentleness. The home has a family feel, and everyone is at ease with one another. The home is nicely furnished and very clean. The food is well prepared and
varied. They are angels.

Reply from Godfrey Taderera, Home Manager at Lady of the Vale Nursing Home

Thank you for such kind words. The team and I appreciate this very much. Thank you.


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Review from B C (Ex Family Member) published on 3 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My ex-husband was treated wonderfully during his time at Lady of the Vale Nursing Home. All his visitors were welcomed and treated brilliantly. The standards at this home are simply excellent. The staff were so caring so helpful and so accommodating. The whole building was so clean we had peace of mind
whilst he was at this nursery home, they couldn't do enough for him. If I become so ill I would like to spend my last days at Lady of the Vale.

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Review from S O (Son of Resident) published on 21 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad transferred from hospital to Lady of the Vale and spent the last week of his earthly life there. He was made comfortable, he was checked on regularly, his pain and discomfort was managed with great skill and care. The staff also took time to look after us and make sure we were happy with the
care being provided and to offer tea, coffee, biscuits and other types of food. Nothing was too much for them. I will be forever grateful that my dad was looked after here - I could not ask for more.

Reply from Godfrey Taderera, Home Manager at Lady of the Vale Nursing Home

Thank you, very much for the review. My team and myself value and appreciate the fact that our actions had such a profound impact on you and the family.


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Review from A Y (Husband of Resident) published on 5 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided by the manager and his whole team is amazing. The overall atmosphere is serene, comforting and relaxed, with nothing too much for the staff to respond to with a smile and a pleasantry. My wife has been in their care since July, and I have reserved my time before commenting, and
I cannot fault anything. The level of care from all staff members has to be experienced, and I find visiting a pleasant experience in rather sad circumstances as everyone is so welcoming on my twice daily visits. Absolutely no hesitation in recommending.

Reply from Godfrey Taderera, Home Manager at Lady of the Vale Nursing Home

Thank you very much for your review; it means so much to myself and the team. We will continue to do our best; with your support, the job is a lot easier.


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Review from B G (Wife of Resident) published on 14 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since the new manager has taken over at Bowdon Vale there have been various changes. The manager is very approachable and always welcoming. Any questions raised are answered fully and explanations are detailed. There is a new activities coordinator who seems very keen to include as many residents as
possible. The 'Dog Appreciation Day' yesterday was really well received by the residents, relatives and staff. The staff, both new and longstanding are wonderful, and caring and always treat residents with dignity.

Reply from Godfrey Taderera, Home Manager at Lady of the Vale Nursing Home

Thank you for you feedback, myself and my team really appreciate this.


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Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Lady of the Vale Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.900 for Lady of the Vale Nursing Home is calculated as follows: ( (191 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 210 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lady of the Vale Nursing Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Jane

Jane Abdoh

Job Title: Home Manager

I have managed many homes but Lady of the Vale is special. It has a very calming atmosphere. It’s an old building with lots of character and lovely grounds; with a lot of staff who have worked here a long time and so are full of stories from the past. We work together as a team to provide the best care possible, we support one another in sad times but also have lots of laughs. We are a family.


Frequently Asked Questions about Lady of the Vale Nursing Home

What types of Care is Lady of the Vale Nursing Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lady of the Vale Nursing Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Lady of the Vale Nursing Home have?

There are 39 Single Rooms.

What are the Facilities & Services at Lady of the Vale Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lady of the Vale Nursing Home to the centre of Altrincham?

0.8 mile(s) as the crow flies, distance by road may be significantly further.