Westleigh Lodge Care Home

Nel Pan Lane, Leigh WN7 5JT
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9.7 65 Reviews
  • Westleigh Lodge Care Home, Leigh
Set in beautiful surroundings on the outskirts of Leigh, Westleigh Lodge Care Home offers personalised nursing dementia care to older people.

The friendly and purpose-built care home offers a relaxing environment for residents, with plenty of spots for them to enjoy the quieter moments. There are a choice of lounge areas which feature comfortable and specially designed furnishings and residents also benefit from a range of comfortable and well-equipped bedrooms, with some offering views across the garden.

For meal times, Westleigh Lodge has a range of lovely dining areas where residents can relax and enjoy dining with family and friends or with other residents. The catering team work hard to make mealtimes a sociable and stimulating part of each day, designing menus that suit individual preferences and requirements.

Community is an integral part of life at Westleigh Lodge, residents are encouraged to get involved with the local community in whatever way they wish.

The care team is on hand to help make life at Westleigh Lodge enjoyable for every resident. By getting to know each person they support, the team encourage everyone to take an active part in life. Whether it be participating in the popular wellbeing and activities programme or embracing the quieter times, they are committed to helping residents to live life the way they choose, with the reassurance that they're receiving the kindest care and support each day.

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Care Provided by Westleigh Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Christina Dale (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Gardens
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette

Westleigh Lodge Care Home Reviews (65)

Total of 65, showing 61-65
9.7

Westleigh Lodge Care Home has a Review Score of 9.7 (9.749) out of 10, based on 14 reviews in the last 2 years. Over all time Westleigh Lodge Care Home has 65 reviews.

Overall Experience

  • 50
  • 15
  • 0
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Date Published

65
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5
14
51

Review from Elaine K (Wife of Resident) published on 27 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You are enveloped into a loving, caring family on arrival. As with a good family you can have complete trust and confidence in them. Comparison with other EMI nursing home bear no resemblance whatsoever. Thank god for finding Westleigh Lodge Care Home.

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Review from Andy C (Son of Resident) published on 27 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic home, had relay bad experience with my mother in last care home, the manager came to my mothers rescue and assess my mother suitable for admittance into Westleigh Lodge, never looked back the staff second to none, helpful to my mother they treat her like their mother and pamper to all her
needs and go the extra mile to make sure she is safe and well. The accommodation is four star hotel standard, clean and warm with them personal touches. I cannot fault this home my mother as changed in the last 12 months from a old tired looking lady to a happy lively sole. Thank you all at Westleigh Lodge from the bottom of my heart.

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Review from Christine F (Daughter of Resident) published on 26 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum settled in so well at Westleigh Lodge everybody made her feel so welcome. The home in Manchester was not the right place for mum to be. She was not getting the care she needed. I am so pleased with the care and attention she gets at Westleigh Lodge everybody makes her feel so loved like her family.
They give her so much respect and mum respects them too. It really does feel like she is in her own home! Thank you all so much.

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Review from Carol B (Daughter of Resident) published on 21 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother passed away on the 17th March 2016. Mum had been a resident for nearly 3 years. Throughout her stay the staff always showed her kindness, caring, respect and treated her like she was one of their own family. My mum had to go to hospital where they diagnosed her as end of life dementia. After
3 days at hospital I requested she go back to the care home where I know she would be cared for - which she wasn't going to get at hospital. The last 5 weeks of her life the staff did everything they possibly could to make her comfortable. I would just like to say a big thank you to all staff at Westleigh Lodge for looking after my mum and me the way they did.

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Review from B C (Husband of Resident) published on 9 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Westleigh Lodge are kind and considerate. They listen when I have concerns and do their best to help sort them out. They support my wife on a regular basis with her personal care and helping her to ensure she has the right amount of nutrition.

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Current Review Score: 9.7 (9.749)

Overview of Review Score

The Review Score of 9.7 (9.749) out of 10 for Westleigh Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.749 for Westleigh Lodge Care Home is calculated as follows: ( (127 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 167 Ratings = 4.749

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Westleigh Lodge Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Sep 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Tina

Tina Dale

Job Title: Home Manager

Introducing Tina Dale
Home Manager at Westleigh Lodge, Wigan


What does ‘kindness’ mean to you?


“I firmly believe that kind care means providing the highest quality of care and always acting in the Resident's best interests.”


As a Registered Nurse, Tina has gained more than 16 years’ experience in providing care and support to older people living with dementia, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked for the company for a number of years, Tina closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Westleigh Lodge.


When asked what she enjoys most about her role, Tina remarked: “I love having the opportunity to make a difference to the lives of our Residents.”


Away from work, Tina enjoys reading, socialising and spending time with her family.


If you would like to find out more information about Westleigh Lodge, Tina has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.