Carrington Court Care Home

190 Darby Lane, Hindley, Wigan WN2 3DU
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9.5 61 Reviews
  • Carrington Court Care Home, Wigan
Carrington Court care home, located in Hindley near Wigan is a purpose-built home accredited with the Gold Standards Framework. Priding itself on delivering personalised and high quality support to all residents, the home offers nursing care in a welcoming and homely setting.

Every aspect of support at the home is covered and residents can rest assured that they will be treated with respect and dignity at all times, whilst enjoying a luxurious environment that has been designed around their needs.

There is choice of lounge areas complete with comfortable and specially designed furnishings and cosy and well-equipped bedrooms. Rooms have en-suite facilities and the home is wheelchair accessible with nurse call systems and TV aerial points, giving residents and their loved ones peace of mind that everything is taken care of.

The dedicated and professional care team at Carrington Court seek to learn about their residents' hobbies and interests, enabling them to design a comprehensive activity programme, supporting those living at the home to enjoy the things they love most.

Understanding the nutritional needs of their residents, the catering team work hard to design a varied and nutritional menu, ensuring an enjoyable dining experience each day for residents, whether they enjoy a solo meal, joining fellow residents or welcoming loved ones to visit.

If you'd like to find out more about life at Carrington Court, please get in touch with the team. The home manager would love to welcome you to the setting and answer any questions you have.

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Care Provided by Carrington Court Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Rebecca Asprey (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Carrington Court Care Home Reviews (61)

Total of 61, showing 1-20
9.5

Carrington Court Care Home has a Review Score of 9.5 (9.492) out of 10, based on 11 reviews in the last 2 years. Over all time Carrington Court Care Home has 61 reviews.

Overall Experience

  • 51
  • 9
  • 0
  • 0
  • 1

Date Published

61
2
6
11
50

Review from J P (Daughter of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father died at the end of September and my mum who is a resident of Carrington Court Care Home, the staff went out of their way to make sure I was supported even going to the shops for flowers and cards for her to pay their respects. Once it came to the funeral, once again, the staff at Carrington
stepped up and went above and beyond to help her get to the crematorium on time in the minibus, and also to the wake. They are an exceptional team and so supportive and caring.

Reply from Clare Sheehan, Careline Advisor at Carrington Court Care Home

We'd like to take a moment to thank you for leaving such a wonderful review of our home. We are pleased to hear you were very happy with the quality of care your father received at Carrington Court Care Home. Kindness is at the heart of everything we do. Kind words like these are testament to the hard work of our colleagues. Thank you again for taking the time to leave such a positive review of our home. Please accept our sincere condolences to you and your family.


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Review from Michael D (Next of Kin) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was end of life and admitted to Carrington Court Care Home. The administrator, manager, nurses and care home staff were excellent and so caring and compassionate. The care my relative received was very person centred and he was treated with dignity throughout his time there. This made everything
so much easier for our family because we knew he was being cared for so well.

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Review from W S (Husband of Resident) published on 16 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Carrington Court a lovely care home due to its kind caring staff who try their best to meet the resident's needs. The cleanliness of the home are of a high standard and the meals are of a good standard. The manager has an open-door policy where relatives or residents can discuss any problems
and hopefully resolve any issues.

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Review from Joseph P (Husband of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was admitted on the 11th March 2024 and is due to leave on the 8th May 2024. I visit her every and more often than not, twice daily so I see, first-hand, the quality of this care home and the staff. You will note that I have not completed the rating for 'value for money' and the reason being
I do not know the charges because my wife is in receipt of continuing healthcare.
In conclusion, I must congratulate all the staff at Carrington Court Care Home because they are exceptional people. Thank you.

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Review from C N (Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can find nothing bad to say about Carrington Court Care Home, they are very professional in what they do, from the management to the cleaners. I am very happy here.

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Review from Joan T (Wife of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of myself and my family, I would like to express our gratitude for the care given to my husband whilst in your care. The team are amazing nothing is too much trouble. We were treated with respect, compassion and dignity to the end. Thank you.

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Review from J J (Daughter of Resident) published on 1 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff work well with caring for Mum.
They also support my well-being keeping me up to date with her health.

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Review from Gillian W (Daughter of Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was discharged from hospital to Carrington Court.
Although he only spent a short time there until he passed, we as a family, found all staff we met to be caring, thoughtful and willing to go the extra mile. My dad was treated with dignity throughout and nothing was too much trouble. As we live
close, we were popping in and out sometimes many times a day. I would definitely recommend and can't thank than enough for the care they gave him.

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Review from Margaret C (Wife of Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The night catheter bag was not changed. My husband "trapped in bed", not helped to drink - he can't drink from a full cup with his chin dropped into his chest restricting his windpipe - who did this? I had to spoon-feed him down half the cup until I could then rest the cup against his lips for him to
finish the drink. My husband's care in this temporary home is appalling.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Carrington Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Due to the nature of the concerns you have raised, and our inability to investigate these fully without further information, we ask that you get in touch with our Home Manager at Carrington Court at CarringtonCourt.mgr@hc-one.co.uk so we can explore these issues in more detail.


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Review from A S (Daughter of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My review of Carrington Court Care Home is of having very high standards. My mum is being very well cared for. She seems very comfortable and the staff are very warm and friendly when I am visiting and there always seems to be cleaning going on. Refreshments are served regularly and the meals look very
nice. Only time I've seen is a public bathroom where there were pajamas on the floor and a soiled sanitary pad placed on top of a bin, all else satisfactory.

Reply from Clare Sheehan, TBC at Carrington Court Care Home

Thank you for bringing your concerns to our attention. Due to the nature of your concerns raised and our inability to investigate these fully without further information, we ask that you get in touch with our Home Manager at Carrington Court, whose contact details can be found online, so that we can explore these issues in more detail.


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Review from Peter F (Son of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother has been a resident at Carrington Court Care Home since April 2023 and the care she has received has been nothing short of fantastic. All the staff are wonderful and pleasant and it shines through like a beacon. They are also kind, courteous and considerate to us as well whilst we're
visiting. You should be very proud of the tea - they fully deserve your praise and thanks. On behalf of my Mum - Thank you!

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Review from D P (Son of Resident) published on 10 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff who I can't fault in any way for the care they are giving my mother in her last few weeks of life. They are so well informed and have time to care for my mum's needs, this is a totally different and more positive experience to what I have seen with care in the community when my mother
was at home. Highly recommend.

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Review from S K (Sister of Resident) published on 9 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has only recently moved here. I can't thank them enough for making him so welcome. All the staff are so caring and friendly, nothing is too much trouble. Didn't think I could find another home as good has his last one but this tops it.

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Review from J C (Daughter-in-law of Resident) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are very pleased with the care, comfort and personal attention our relative receives. Whenever we ring to see how she is staff can always speak to us with an updated report on her condition. Our relative too is very positive and praises the care she receives. If there are any changes
in her condition we are notified either personally when we visit or by phone if urgent.

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Review from Amanda G (Daughter of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Carrington Court Care Home since October 2022. I cannot fault her care. She is treated with friendliness and dignity by all of the staff who create a lovely and lively atmosphere within the home. The staff are so friendly and chat to relatives as if they are friends. The home is lovely
and clean and warm and I know that my mum really enjoys her food provided. Thanks for all you do in what is a difficult time for our family.

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Review from Vicky B (Daughter of Resident) published on 30 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is a resident here, the staff are caring, compassionate, engaging and overall dedicated to providing the best care and treatment to their residents. I understand the entertainment they provide has halted due to the Covid-19 pandemic, but here they try their best to provide activities and regular
games, with the odd karaoke from the team.

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Review from John A (Resident) published on 22 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say that my experience in this home is brilliant and I have been well looked after by all staff members and all the food is excellent, will miss all staff when I am able to go home.

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Review from Terrence C (Son of Resident) published on 1 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class care home. Excellent staff, very friendly, very nice management. Ten out of Ten.

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Review from Carol N (Mother-in-law of Resident) published on 17 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son-in-law has only been here a few weeks and has been treated with dignity, he has had more care in these few weeks than all the two years he had in his last home, the staff make relatives, as well as residents, feel looked after, there is nothing too much trouble for the staff, I am so happy that
we can now feel that he is in a safe, caring environment, keep up the good work Carrington Court Care Home, a big up from all the family, thank you so much.

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Review from Angela B (Wife of Resident) published on 17 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has recently moved into Carrington Court Care Home from a neuro rehab unit and I cannot tell you the difference it has made to him and our family, he is so much more relaxed showing no signs of agitation as he did before and the staff are amazing, keeping us informed with everything that
is happening regarding his treatment and rehabilitation, they have sorted out more for him in three weeks than he's had in eighteen months at the previous place. I originally did not want to put my husband in a nursing home and resisted for a while but I only wish I had known about Carrington Court sooner, it makes such a difference to all of us to know he is being well looked after, the staff have all been amazing and nothing is too much trouble for any of them, I am so grateful to them all for the care, respect and dignity they give him. I would recommend Carrington Court to anyone looking for a care home for a loved one.

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Current Review Score: 9.5 (9.492)

Overview of Review Score

The Review Score of 9.5 (9.492) out of 10 for Carrington Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.492 for Carrington Court Care Home is calculated as follows: ( (88 Excellents x 5) + (24 Goods x 4) + (8 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 126 Ratings = 4.492

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Carrington Court Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

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Rebecca Asprey

Job Title: Home Manager

Introducing Rebecca Asprey
Home Manager at Carrington Court, Wigan


“I believe that kind care is about recognising the small details
that are important to someone and building a relationship that
enables you to support them through difficult times.”


As a Registered Nurse, Rebecca has
gained over 15 years’ experience in
providing care and support for older
people to enrich their lives. She is a
knowledgeable and committed leader
who is passionate about delivering the
highest possible standards in care and
quality of life for Residents.


Rebecca joined Carrington Court as
Home Manager as she closely shares
HC-One’s vision in aiming to provide the
kindest care for each and every Resident.
She uses her experience to motivate her
team to deliver care and support in a way
that Residents gain the most benefit, in a
warm and welcoming home.


She also works hard to arrange events
and activities with nearby organisations
and is always quick to welcome the local
community to Carrington Court.
When asked what she enjoys most about
her role, Rebecca remarked:


“I really enjoy the staff development side
of my role - seeing potential in someone,
recognising their skills and increasing
their confidence so they can fulfil their
potential.”


If you would like to find out more
information about Carrington Court,
Rebecca has an ‘Open Door Policy’ and
would be pleased to welcome you for an
informal discussion.


Frequently Asked Questions about Carrington Court Care Home

What types of Care is Carrington Court Care Home registered for?

Older Person Care, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Carrington Court Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Carrington Court Care Home have?

There are 48 Single Rooms.

What are the Facilities & Services at Carrington Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Carrington Court Care Home to the centre of Wigan?

2.0 mile(s) as the crow flies, distance by road may be significantly further.