Ashton View Care Home

Wigan Road, Ashton-in-Makefield, Wigan WN4 9BJ
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9.9 67 Reviews
  • Ashton View Care Home, Wigan
Welcome to Aston View Care Home. Located in Wigan, Ashton View is a warm and welcoming care home that offers a range of care services including nursing and dementia care.

Ashton View's compassionate staff provide the support residents need, fostering a comfortable and homely environment. Residents enjoy a wide range of activities tailored to their interests, promoting social engagement and a sense of community.

Ashton View offers a variety of facilities including a roof garden. The home also offers a further choice of four sitting rooms and three dining areas that residents can enjoy dining or relax in. The comfortable bedrooms and communal living areas are all wheelchair-accessible, ensuring ease and convenience for everyone.

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Care Provided by Ashton View Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Laura Aspin (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (57)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2007
    • Number of floors: 3

Funding & Fees Guide for Ashton View Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,550
    • Self-Funded Nursing Dementia Care from £1,675

  • These prices are only a guideline, please contact Ashton View directly to find out the price for your requirements
  • (these prices are only a guideline, please contact Ashton View Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking onsite for residents and visitors.


Ashton View Care Home Reviews (67)

Total of 67, showing 41-60
9.9

Ashton View Care Home has a Review Score of 9.9 (9.911) out of 10, based on 35 reviews in the last 2 years. Over all time Ashton View Care Home has 67 reviews.

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Review from D H (Daughter of Resident) published on 18 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and friendly staff who are taking the best care of my mum. Happy and welcoming home.

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Review from Sharon G (Daughter of Resident) published on 10 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is a lovely kind person who suffers from Dementia and reduced mobility. Her mood and behaviour fluctuate. Although she hasn't been at Ashton View very long, the staff are wonderful with her. They have quickly learnt to recognise and respond to her needs. Mum lives on Gerrard Unit. The staff on
this unit are a great team. I cannot mention them all for fear of missing someone. And I wouldn't want to do that. Because everyone on that unit whether nurse, carer, cleaner, cook, or activity coordinator, works so very hard in difficult circumstances to provide our mum a safe home. Kindness, compassion, fun, and love are observed at every visit. Thank you.

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Review from Andrea B (Daughter of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care and support my dad receives at Ashton View Care Home. All the staff are very caring and helpful. My dad's key worker goes above and beyond for him. She has made dad feel at home and always has a lot of time for him and his family. She has been very supportive
towards us all, which has made us very happy knowing that dads getting the care he needs. All the staff are genuinely compassionate and empathetic and a true credit to the home. I highly recommend the home.

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Review from Adrian R (Nephew of Resident) published on 28 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

When choosing a care home, I would recommend that you look at the CQC report for this home before making a choice. Having had a very unpleasant experience with my aunt and all aspects of this home I would urge caution.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Ashton View Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. We strive to provide high standards of care at all times, and we are very sorry you were not happy with the support your aunt received at the home. We are aware you also made contact directly to raise your concerns which have been reviewed and addressed via our complaint procedure. We are happy to assist people to view our most recent CQC report which recognised progress at the home alongside some areas for development. We continue to work collaboratively with the local authority and the CQC and we are committed to working together on an ongoing basis to develop the service to provide the best experience possible for residents in our care.


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Review from R G (Husband of Resident) published on 28 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Seems to be run quite professionally and to a high standard.

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Review from A K (Daughter of Resident) published on 20 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely people, very helpful, good care and support. My dad says the staff are brilliant.

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Review from S M (Wife of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I thought my husband was well looked after all the staff were friendly and approachable, helpful on approach and when I phoned. Telephoned me if he had any incidents. They informed me at the time of death.

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Review from Laura W (Granddaughter of Resident) published on 18 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

During the pandemic my grandma turned 90, obviously, we were unable to celebrate with my grandma how we would’ve liked to, but the home went above and beyond to make it special for her. They decorated a room downstairs and we were able to have an incredibly special window visit with her for almost 2
hours. They’d quarantined her presents so that she was able to open them safely with us. Everyone at the home and one member of staff, in particular, made such an effort to make her feel special and we were so touched by their efforts.

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Review from John H (Son of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was admitted to Ashton View in May 2020 after a fall that resulted in a broken hip following the onset of dementia. We had heard mixed reviews but felt that it was the right location and place for mum. For a couple of months, I must admit I wasn't sure. We were struggling to get information out.
That limited our judgement. Along came an amazing new nurse. She changed the face of the communication and the level of care that we had seen in the care home. She had so much accountability and with her and her team, we had 100% faith that mum was being cared for as she would have been at home. She took the time to send us messages about how she was doing. Mum passed away last month. We were allowed in to see her as it was end of life and saw first hand the caring and compassion of the people that looked after mum. I'd certainly recommend anyone to be under the care of her and her team, but obviously, as she only stayed on the 1st floor, I can't speak about the other staff. 10/10.

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Review from M J (Daughter of Resident) published on 5 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not put into words the respect I have for the care workers who looked after my husband for the short time he was in Ashton View Care Home. He was treated with respect and dignity. The care and compassion they gave to me when my husband was dying was given with love and understanding and helped
me to cope with what was happening. Myself and my family cannot thank them enough, you should be very proud of all the staff that work at Ashton View Care Home. Thank you.

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Review from W P (Niece of Resident) published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the care my aunty receives. We can turn up any time of day or night. She is always dressed lovely, showered etc. The meals she has are excellent and we are very pleased with her being here.

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Review from Debra V (Niece of Resident) published on 4 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home.
Lovely people.
Very clean.

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Review from Mary T (Wife of Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I liked all the staff, the management were good. Lots of love with the staff.
I would recommend people to put their loved ones in this home.

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Review from Valerie M (Wife of Resident) published on 19 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I have never stayed at Ashton View, but my husband is staying there at the moment. The staff are very nice and everyone seems to enjoy the food.

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Review from J S (Husband of Resident) published on 13 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the home is well run and I am pleased. I have the peace of mind in the care of my wife of 60 years is having. She has been a resident now for over three years.

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Review from Gaynor B (Daughter of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are very caring and helpful. My mother has settled very well and quickly. Feedback is really good and keeping us informed as to mother's health is really good too.
We are really happy.

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Review from L H (Daughter of Resident) assisted by family/friend published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have had many years of satisfactory help and assistance.

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Review from Vera B (Sister of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were very caring and helpful. Cheerfulness is very evident throughout the carers and nurses. Our brief contacts with other members of staff eg kitchen and cleaners have been very positive.

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Review from John C (Husband of Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my wife first went in I was very worried about how the staff would care for her. After a few days those fears soon went. The staff could not have been more caring, pleasant and very helpful. He has settled into the home now and is very well looked after. I could not ask for more from the staff.
They have been fantastic from top to bottom.

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Review from J L (Daughter of Resident) published on 7 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the last months of my mum's life, I found the staff/nurses/carers to be compassionate, caring, informative and helpful. The home is run very well and nothing was too much trouble for myself or my poorly mum.
She was treated with all the dignity and respect she deserved. I would recommend to anybody.

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Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for Ashton View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.911 for Ashton View Care Home is calculated as follows: ( (385 Excellents x 5) + (29 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 418 Ratings = 4.911

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashton View Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Bed Vacancies

posted 01 Mar 2025

Dovehaven Care Homes currently have availability for new residents. Each of our homes offers a warm, welcoming, and compassionate environment, ensuring residents feel supported and valued.


Awards / Recognitions (2)

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Meet the Team (2)

Laura

Laura Aspin

Job Title: Home Manager

Laura Aspin is the Home Manager at Ashton View.


Theresa-Jane

Theresa-Jane Emons

Job Title: Deputy Manager

Theresa-Jane Emons is the Deputy Manager at Ashton View.