High Peak Residential & Nursing Home

Main Lane, Kenyon, Culcheth, Warrington WA3 4AZ
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9.7 38 Reviews
  • High Peak Residential & Nursing Home, Warrington
Situated in a tranquil rural setting, High Peak has stunning period features and beautiful, large gardens overlooking the countryside. But it’s the dedication of the long-serving team that make it special. It feels like a warm, family home the moment you walk through the door.

The home’s latest CQC report (March 2023), with a Good in every single area inspected, is testament to the devotion of the team, who provide residential, nursing, palliative and respite care.

Part of not-for-profit leading care provider Sanctuary Care, the team share Sanctuary Care’s vision of Enriching Lives. This is based on the six senses people need to feel truly happy and fulfilled – a sense of achievement, belonging, continuity, purpose, significance and security.

The team are passionate about their residents having a very active role to play in how High Peak is run, from welcoming new residents to sharing feedback on everything from the activities to the menu.

With the home's chef crowned winner of Sanctuary Care's MasterChef 2023, mealtimes are a highlight of the day, with delicious home cooked meals and freshly-baked cakes and treats every day for afternoon tea.

Activities are a huge part of life in the home. There is a hair salon for pampering, games afternoons, trips out into the community and music and movement, as well as gardening.

There is a spacious lounge for activities and spending time with loved ones, who are welcome to visit High Peak at any time, as well as a relaxing sun terrace.

The team at High Peak are extremely proud of their Gold standards Framework Platinum status, which recognises the exceptionally high standard of end-of-life care. High Peak also offers short and longer term respite care breaks, which are ideal for carers looking after a relative at home who may wish to recharge the batteries, knowing they are safe and being well cared for at the home.

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Care Provided by High Peak Residential & Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Jean Hunt (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for High Peak Residential & Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,279
    • Self-Funded Nursing Care from £1,729
    • RESPITE Self-Funded Residential Care from £1,279

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1279 and for nursing care £1729, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact High Peak Residential & Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

High Peak Residential & Nursing Home Reviews (38)

Total of 38, showing 21-38
9.7

High Peak Residential & Nursing Home has a Review Score of 9.7 (9.741) out of 10, based on 10 reviews in the last 2 years. Over all time High Peak Residential & Nursing Home has 38 reviews.

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Review from J H (Daughter of Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the care home since 2018. The care that she has received is excellent. During the last few months, the staff and management have excelled, ensuring we have had up to date information on the wellbeing of my mother. They have gone above and beyond in ensuring that the residents have
celebrated VE Day, the Queen's birthday and lots of residents' birthdays.

Reply from Fae Doherty, Senior Marketing Officer at High Peak Residential & Nursing Home

Thank you for such a lovely review of our home and team - they will really appreciate it. Best wishes, Fae.


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Review from Beverley R (Daughter of Resident) published on 13 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is excellent. Nothing is too much trouble for the staff. The home itself is beautiful, olde-worlde and homely.

Reply from Fae Doherty, Senior Marketing Officer at High Peak Residential & Nursing Home

Thank you for your lovely review. I agree High Peak is beautiful! I will pass your kind words onto the manager and the team. Best wishes.


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Review from Elaine L (Daughter of Resident) published on 29 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is an amazing place, made to feel welcome on every visit. Bring my Grandchildren, dogs (in fact everyone!!) in with me. Cannot fault any side of care, food, staff. Would highly recommend to all.

Reply from Fae Doherty, Marketing Officer at High Peak Residential & Nursing Home

Dear Elaine, thank you for your lovely words. Your feedback is so invaluable to us - I will be sure to pass this onto Sharon and the team. Best wishes.


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Review from Anthea H (Daughter of Resident) published on 2 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in the High Peak to help her recover from a broken leg. She has been made to feel welcomed, cared for. Nothing is too much trouble. All staff encourage independence. As a family, we too are made to feel very welcome. Staff do have time to chat and staff do know your loved one as an individual.
Home from home.

Reply from Fae Doherty, Marketing Officer at High Peak Residential & Nursing Home

Dear Anthea, thank you for your lovely feedback. It is truly invaluable to our team and the care we provide so I will be sure to pass your kind words onto Sharon and the team. Best wishes,


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Review from D C (Daughter of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent end of life care given to my Mum. We were given time to be alone but support was there every step of the way. A huge thank you to the nursing staff who helped me through this difficult time.

Reply from Ruth Brown, Senior Marketing Officer at High Peak Residential & Nursing Home

Thank you for your kind review at such a difficult time. It is lovely to hear our dedicated team were there to support your mum in her last days and also give you that time and provide support for you and your family.


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Review from Geoff W (Son-in-law of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother in Law came to High Peak in May 2018 after numerous stays in the hospital for what we believed to be life-threatening problems. Since she has been here her health has significantly improved and in a large part, I believe this is due to care and commitment of the caring and nursing staff. They
should all be congratulated on the excellence of the care they provide.

Reply from Ruth Brown, Senior Marketing Officer at High Peak Residential & Nursing Home

Thank you for your review Geoff, its great to hear your mother in law's health has improved since moving into High Peak with the support of our caring team.


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Review from C P (Daughter of Resident) published on 21 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 92-year-old mother was admitted to High Peak in January following a heart attack and three weeks' rehabilitation in a local nursing home.
Prior to this, she had a great fear of care homes largely due to bad press.
Thankfully her fears have proved groundless.
She is so happy at the home - loves
all the staff and they love her back.
She is so content and full of life now.
I cannot thank everyone enough.

Reply from Fae Doherty, Marketing Officer at High Peak Residential & Nursing Home

Dear C P, thank you so much for your kind words. It is so wonderful to hear how happy your mother is with us - the transition into care can be a daunting one, but we are so glad we proved her fears wrong. I will be sure to pass your kind words onto our team. Best wishes, Fae


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Review from A M (Daughter of Resident) published on 19 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise the staff enough for all the care and attention they have shown my dad during his stay at High Peak.
Nothing is too much trouble and he's looked after very well.
I feel we were fortunate to find such a good care home to take care of him after an unexpected sudden deterioration in his
health.

Reply from Fae Doherty, Marketing Officer at High Peak Residential & Nursing Home

Thank you so much for your kind words and wonderful scores. I hope you continue to be pleased with the care we provided. I will pass your feedback onto the manager and her team, it'll be much appreciated. Best wishes, Fae


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Review from Margaret N (Respite Resident) published on 13 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If I had to have care permanently, I would like to stay here. Nothing is too much trouble and the staff do a very good job and should be paid a lot more than they do.

Reply from Fae Doherty, Marketing Officer at High Peak Residential & Nursing Home

Dear Margaret, thank you for your kind words. It's wonderful to hear that you'd be happy to stay with us at High Peak - and we do hope your return for respite if need be in the future. Best wishes, Fae


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Review from D B (Friend of Resident) published on 13 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well treated and encouraged. Refreshments served. Always warm and comfortable.

Reply from Fae Doherty, Marketing Officer at High Peak Residential & Nursing Home

Thank you so much for reviewing High Peak. We really appreciate your feedback and I will be sure to pass it onto Sharon and the team. Best wishes, Fae


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Review from Josephine Mary H (Sister of Resident) assisted by family/friend published on 6 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff and management have been a life saver for my sister and family. We have been surrounded by 'Guardian Angels' for the past 12 months, they nursed my sister through end of life and never gave up on her, twelve months later she is still here. I have recommended High Peak to our family doctors
surgery and anybody who is considering a nursing home.

Reply from Fae Doherty, Marketing Officer at High Peak Residential & Nursing Home

Dear Josephine, thank you for such a lovely review - your feedback is truly invaluable to us. I will be sure to pass your kind words onto Sharon and the team. Best wishes.


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Review from Mavis M (Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very helpful and always happy to help. 11/10

Reply from Fae Doherty, Marketing Officer at High Peak Residential & Nursing Home

Dear Mavis, what a lovely review - thank you so much. It is wonderful to hear how content you are at High Peak. Best wishes.


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Review from Albert S (Husband of Resident) assisted by family/friend published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with the home is a very positive one. The staff treat my wife with care and respect, they are extremely friendly and have a lot of kind words and actions.

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Review from Sharon P (Daughter-in-law of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

High Peak is like a home from home and we are always made welcome. It is pet-friendly, so allows us to bring our dog to visit. Very pleased with his overall care.

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Review from Peter P (Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care is very good.

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Review from Hilary M (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend High Peak Residential & Nursing Home home highly enough. My dad has been here since Christmas and was welcomed with open arms by the staff and nurses. Christmas was lovely with a visit from Father Christmas and a lovely Christmas dinner.

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Review from M P (Daughter of Resident) published on 8 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found nursing staff and carers most accommodating and show respect and concern in the treatment of my mother. The home has a comfortable atmosphere and a freshness about the place.
The residents have been really well looked after during the reparations, it is good to see investment in the home.

Reply from Fae Doherty, Marketing Officer at High Peak Residential & Nursing Home

Thank you for your kind words, it is lovely to hear how pleased you are with the standard of care at High Peak. I will be sure to pass your lovely feedback onto the team. Best wishes, Fae


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Review from Julie D (Daughter of Resident) published on 9 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was only at High Peak for 3 weeks but during that time, she received a high quality of care. The staff were kind, caring and considerate to my mum and to all my family. We were really worried about putting her into a home but so glad we did as she was cared for by professionals who could provide
the care she required.

Reply from Alene Campbell, Operations Director - Embrace Care at High Peak Residential & Nursing Home

Many thanks indeed for taking the time to lodge your very complimentary comments about the care that our staff were able to provide to your mother, you and your family. It is always nice to be able to pass on such appreciation to the staff involved. Kind regards.


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Current Review Score: 9.7 (9.741)

Overview of Review Score

The Review Score of 9.7 (9.741) out of 10 for High Peak Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.741 for High Peak Residential & Nursing Home is calculated as follows: ( (89 Excellents x 5) + (24 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 116 Ratings = 4.741

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for High Peak Residential & Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Sarah

Sarah Ashton

Job Title: Chef Manager

Joined: 2022

Sarah was proud as punch to be crowned winner of Sanctuary Care's MasterChef 2023!


Inspired by her children’s favourite cuisine, winner Sarah prepared a delectable chicken katsu curry with coconut rice, followed by one of the residents' most popular desserts, a rhubarb crumble cheesecake.


Sarah said: “The competition was fierce, so I am feeling very proud to have won! I’ve always loved cooking but working in a care home kitchen is a completely different experience, which brings with it unique challenges and a whole new level of satisfaction."