Lakeside Nursing & Residential Home

Chorley Road, Worthington, Standish, Wigan WN1 2XN
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9.9 88 Reviews
  • Lakeside Nursing & Residential Home, Wigan
Lakeside Nursing and Residential Home is sat within 4 acres of mature gardens accessed via a tree lined driveway, Lakeside welcomes you with a grand entrance. Overlooking the beautiful Worthington Lake in Standish, the home provides specialist nursing care and high quality residential care support in some of the most beautiful surroundings in the area.

The home is situated a short five minute journey from the M6 and M61 motorways providing ideal access to Wigan, Bolton and the Lancashire and Greater Manchester areas. The home provides luxury hotel accommodation standards with high levels of care with specialist equipment for high dependency requirements;

•        Residential care – Independent living with the extra reassurance of a carer at all times in a five star luxurious setting.

•        Nursing care – reassurance of high quality care and support with all aspects of daily life.

•        Respite care – from overnight stays to months at a time, the home is perfectly equipped to welcome you during temporary stays whilst you receive uncompromising levels of care and hospitality.

•        End of life care – caring for those in the last few days of life, ensuring needs and wishes are met seamlessly and with the utmost respect.

From the moment you walk through the front door, you are presented with lovingly restored original features such as the beautifully tiled entrance hall and impressive sweeping staircase. Large bay windows and generous amounts of natural day light come together to instil the natural and calm ambience of the countryside within the home.

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Care Provided by Lakeside Nursing & Residential Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Gail Howard (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (34)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2002
    • Number of floors: 3

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Lakeside Nursing & Residential Home Reviews (88)

Total of 88, showing 1-20
9.9

Lakeside Nursing & Residential Home has a Review Score of 9.9 (9.922) out of 10, based on 11 reviews in the last 2 years. Over all time Lakeside Nursing & Residential Home has 88 reviews.

Overall Experience

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Review from A S (Daughter-in-law of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was a resident of Lakeside Care Home for 7 months. During this time, she received outstanding care, love and support from every member of staff. No words can express how much this was appreciated by her and also us as a family.

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

Thank you for your lovely words. Your mother-in-law was a lovely lady, and always very thankful.


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Review from M B (Respite Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers in Lakeside were excellent and treated the residents with love and respect, understanding individual concerns and needs. They worked together as a team, ready to help each other when double help was needed with hoists, rearranging (patients) residents and keeping them comfortable and responsive
to everyday activities.

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

Thank you for your lovely feedback. We hope you are doing well at home.


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Review from Pauline M (Niece of Resident) published on 13 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lakeside Nursing Home is a well run home. The team go above and beyond and show unwavering commitment to the residents and the genuine care they show in every interaction. The residents look really happy, they do some kind of activity throughout the week, also they take the residents out i.e.: meals,
theatre etc.
I would like to give a big thank you for everything you do.
P.S.: spotless clean, food hygiene 5*, a very homely fell and always welcoming.

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

Thank you for your lovely words, I will pass this on to our dedicated team. Roy is a true gentleman and a delight to care for. He enjoys his trips out and his TV.


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Review from J D (Daughter of Resident) published on 5 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Lakeside for 6 months, as a family we never thought our Mum would end up in a care home. Lakeside is my 2nd home, I love spending time there with Mum and love going to see all the other lovely residents, Lakeside is 1 big happy family. All the Staff are lovely from the admin staff,
manager who goes out of her way and all the carers who are all amazing and look after all the residents and show love to each and everyone of them, not to forget the handyman. Thank you so much to all of you for what you do. When I leave Lakeside I know my mum is being looked after and I know the staff love her and she is in good caring hands. Thank you so much to you all for everything you do.

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

Thank you for your lovely words about our Home and our Lakeside Family. You have become part of our family here and really appreciate all the time you spend here with us, visiting your lovely mum and our other residents.


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Review from P K (Son of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lakeside has literally picked up the pieces of a previous bad experience in another care setting. It is like she has come home and my faith in the care sector restored. This is how it should be from day 1! I feel as if I have been involved and listened to and the staff is eager to understand how my
mum's needs are to be met. A beautiful setting, lovely room and bedding that is bright, ironed and changed regularly. Dietary requirements have been met and patient and understanding carers take the time to assist with feeding. For the first time in months, I can see my mother pain-free, comfortable, clean and content.

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

We are so pleased we have restored your confidence in the care sector. It is a pleasure to look after your mum and great to see her enjoying joining the other residents in the communal lounge now. Thank you for your kind words, I will pass them on to the staff.


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Review from P J (Daughter of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a fall and breaking her hip at her own home, my 91-year-old mum had an operation and, after three months of discharge, could no longer walk or stand.
She wasn’t eating and was very confused.
We needed a nursing home and viewed six before we found Lakeside.
Straight away, we felt happy,
and our first impression was of a clean, welcoming and caring home for Mum.
Moved in November 2023. She was still refusing to eat, but the chef prepared special meals, the staff fed her, and I’m happy to say she is now eating.
She will not leave her bed, but we are so pleased with how well the staff care for her.
She is still a little confused but was able to tell us how kind the staff are, that they help her to eat, the food is good, and she seems happier and more content than she was at home.
The management (including Jimmy the dog) and admin staff are really helpful and friendly and care for both residents and family.
Looking forward to the opening of The Bistro in January 2024.
I would recommend this care home.

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

Thank you for your kind words. We are pleased that your mum has settled in well and that you are happy with the care she is receiving. I will pass on your compliments to all the staff.


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Review from Rebecca L (Daughter of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Like many families, searching for a care home for my mum was a daunting experience as, until a fall in early October, Mum was living in her own home supported by carers and family, and this was not a path that she would have chosen to take.
On discharge from the hospital, it was apparent that Mum required
full-time care, and I looked at several homes in the local area.
Lakeside stood out as the care home of choice, and Mum moved in on the 11th of December.
All of the staff, without exception and regardless of role, show genuine care and compassion. My brothers and I are completely satisfied that Mum is being well looked after, as Lakeside has a homely feel, the food is excellent, and Mum’s nursing needs are fully met.

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

Thank you for making the time to leave us a fantastic review. I will pass on your comments to all the team.


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Review from S D (Son of Resident) published on 9 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent standard of care offered. Home is comfortable, and feels like Mum is part of a family there. All the staff are friendly and caring. Placing Mum in a care home was such a sad and difficult time, we visited lots of homes before Lakeside, but as soon as we set foot inside Lakeside we knew that
we had found the one. The manager and assistant are so approachable and proactive. We are delighted with the activities and visits that the staff organise for the residents, which I doubt happens at all care homes. I would and have recommended Lakeside 100% if you are considering a care home for a family member.

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

Thank you for your kind words. It is a pleasure to care for your mum.


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Review from Marian B (Resident) published on 28 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Before I took up residence in Lakeside, I gained opinions from past users and my family visited, and only ever received excellent reviews. This contributed to my choice of care home, and I have found the praise for Lakeside fully justified.

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

Thank you for your feedback. It is a pleasure to have you living with us here at Lakeside.


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Review from William B (Husband of Resident) published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager has a team of wonderful, caring, professional nurses and carers. They are all cheerful, friendly and have a wonderful rapport with the residents.
Resident care is an absolute priority.
I can't thank them enough for looking after my wife for eight weeks.

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

Thank you for your lovely words. It was our absolute pleasure to assist you with getting your wife back home. I will pass on your feedback to the team.


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Review from Joanna H (Daughter of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was very lucky to stay here for her end-of-life care. She called it home. All the staff made her feel welcome and comfortable, and nothing was too much trouble. She became one of the family. We would not hesitate to recommend Lakeside to anyone looking for a care home.

Reply from Gail Howard, Home Manager at Lakeside Nursing & Residential Home

Thank you for leaving us a review. Your mum has been a pleasure to care for and was such a lovely lady. We appreciate your kind words and your positive feedback has been passed on to our dedicated team!


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Review from C D (Daughter of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The manager and staff are very caring and helpful. Mum enjoys living at Lakeside Residential Home, the meals are always good, the staff pleasant and her room spotless. There is some construction work on the grounds of the home at the moment, I am sure that it will be better once these are completed.

Reply from Gail Howard, Home Manager at Lakeside Nursing & Residential Home

Thank you for leaving a review! We're so pleased you and your mum are happy with Lakeside. Your mum is a pleasure to care for. Your positive feedback has been passed on to our dedicated team.


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Review from Damian W (Son of Resident) published on 19 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was very ill at this time and the home was quite concerned for her. However, she has come through this thanks to the care and comfort given to her at this time and at all times. Nothing was too much to ask and we are very grateful.

Reply from Gail Howard, Home Manager at Lakeside Nursing & Residential Home

Thank you for leaving us a review, your mum is an absolute pleasure to care for. Your feedback has been passed on to our team!


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Review from Jackie E (Daughter of Resident) published on 31 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the quality of care my dad receives from the wonderful staff at Lakeside. My mum, who was a previous resident, sadly passed away in December 2022, and as a consequence, my dad moved in in January. The wonderful staff have become like an extension of our family, and my brothers and I are
so grateful for the love and respect that is consistently demonstrated by all of them. The manager runs an amazing home-from-home facility and is always available to listen to our concerns, the food is 5-star quality, and the entertainment and outings offered are amazing. I genuinely think Lakeside is easily the best around.

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

Thank you for your kind review. Your mum lightened our days here at Lakeside. It's now our pleasure to look after your dad.


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Review from Ben G (Grandson of Resident) published on 7 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my grandfather into Lakeside after a short period of ill health had undermined his ability to maintain his independence. It is fair to say he was reluctant to leave home but, several months later, he and his family are all so pleased with how things have turned out. My grandfather is entirely
at home in a wonderful, caring environment. He is entertained and challenged by the daily activities, is eating well and is enjoying life to a far greater degree than he was previously. All of the staff seem to go above and beyond in providing care and friendship.

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

Thank you for your lovely review. Your grandfather is a delight to look after and keeps us all entertained.


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Review from Janet C (Daughter of Resident) published on 17 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, dedication and commitment of all the staff are truly amazing. They are all very special people who go above and beyond to ensure all the residents receive a wonderful experience every single day.
Mum thoroughly enjoyed her recent holiday and we will never be able to thank you enough for
giving her this amazing opportunity.
The home is managed in an extremely professional manner and the activities manager and her team are quite extraordinary, just brilliant!
Thank you so much to the team for everything you all do for my mum. Without doubt or hesitation, we highly recommend Lakeside.

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

Thank you so much for your lovely words. Thank you also for always supporting our events and activities. Your mum is a pleasure to care for.


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Review from Simon W (Son of Resident) published on 27 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manager leads a good team - they provide very good care for my mother and are very considerate to me and other family members. It is sad that my mother is no longer able to take advantage of the wide range of interesting activities which are frequently provided.

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

Thank you for your amazing review. I will pass on your comments to the staff.


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Review from Lesley (Daughter of Resident) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely caring staff who do everything in their power to ensure that residents' needs are catered for, thanks to the Activities Coordinator for all the events she organises and for the 1to1's tailored to individual interests.
Lovely weather for today's Easter fair and great to get into the beautiful
grounds with views over Worthington Lake.
Thanks again to the Manager, Activities Coordinator, Administrators and all the team, must mention all the kitchen staff too, our dad really enjoys all his meals at the home.

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

Thank you for your lovely review. It is a pleasure to look after your dad - He is a true gentleman and is always very thankful daily.


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Review from Sheila F (Partner of Resident) published on 10 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has joined the residents after suffering a stroke in November 2021. Despite a good recovery at the age of almost 89 he can be unsteady and had lost confidence and become isolated through not leaving the house. Since joining the Lakeside community he has been encouraged to be as independent
as possible, made new friends and even been out and about to places like the local library again. The staff are lovely and caring and it is the ideal environment to live to the full once one has to face a degree of fragility.

Reply from Gail Howard, Manager at Lakeside Nursing & Residential Home

Thank you for spending time leaving this kind review. I will pass on your positive feedback to all the dedicated staff.


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Review from P B (Son of Resident) published on 4 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the high standards which the home achieves. It was particularly nice to see how committed the staff were to ensure residents enjoyed Christmas festivities and my mum's birthday. Activities continue to be great as they are very inventive and imaginative during the restrictions.

Reply from Gail Howard, Home Manager at Lakeside Nursing & Residential Home

Thank you for your kind words. We are so pleased your mum enjoyed her birthday and that you are happy with the activities that go on in the home. Your feedback will be passed on to our dedicated team!


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Current Review Score: 9.9 (9.922)

Overview of Review Score

The Review Score of 9.9 (9.922) out of 10 for Lakeside Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.922 for Lakeside Nursing & Residential Home is calculated as follows: ( (120 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 129 Ratings = 4.922

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lakeside Nursing & Residential Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Sep 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (1)

Gail

Gail Howard

Job Title: Registered Manager

Joined: 2020

Gail is very passionate about improving quality of life in care homes and ensuring that all Lakeside residents are treated with the upmost care and given something new to look forward to each day.


Frequently Asked Questions about Lakeside Nursing & Residential Home

What types of Care is Lakeside Nursing & Residential Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lakeside Nursing & Residential Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Lakeside Nursing & Residential Home have?

There are 47 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Lakeside Nursing & Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Lakeside Nursing & Residential Home to the centre of Wigan?

3.2 mile(s) as the crow flies, distance by road may be significantly further.