Lakeside Nursing & Residential Home

Chorley Road, Worthington, Standish, Wigan WN1 2XN
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9.9 88 Reviews
  • Lakeside Nursing & Residential Home, Wigan
Lakeside Nursing and Residential Home is sat within 4 acres of mature gardens accessed via a tree lined driveway, Lakeside welcomes you with a grand entrance. Overlooking the beautiful Worthington Lake in Standish, the home provides specialist nursing care and high quality residential care support in some of the most beautiful surroundings in the area.

The home is situated a short five minute journey from the M6 and M61 motorways providing ideal access to Wigan, Bolton and the Lancashire and Greater Manchester areas. The home provides luxury hotel accommodation standards with high levels of care with specialist equipment for high dependency requirements;

•        Residential care – Independent living with the extra reassurance of a carer at all times in a five star luxurious setting.

•        Nursing care – reassurance of high quality care and support with all aspects of daily life.

•        Respite care – from overnight stays to months at a time, the home is perfectly equipped to welcome you during temporary stays whilst you receive uncompromising levels of care and hospitality.

•        End of life care – caring for those in the last few days of life, ensuring needs and wishes are met seamlessly and with the utmost respect.

From the moment you walk through the front door, you are presented with lovingly restored original features such as the beautifully tiled entrance hall and impressive sweeping staircase. Large bay windows and generous amounts of natural day light come together to instil the natural and calm ambience of the countryside within the home.

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Care Provided by Lakeside Nursing & Residential Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Gail Howard (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (34)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2002
    • Number of floors: 3

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Lakeside Nursing & Residential Home Reviews (88)

Total of 88, showing 61-80
9.9

Lakeside Nursing & Residential Home has a Review Score of 9.9 (9.922) out of 10, based on 11 reviews in the last 2 years. Over all time Lakeside Nursing & Residential Home has 88 reviews.

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  • 73
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Date Published

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Review from Christine H (Daughter of Resident) published on 6 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has b4een here for a couple of weeks now and has been very well looked after and been made to feel part of the home very quickly. The staff are amazing, always welcoming no matter what time I turn up. There is a very happy atmosphere all of the time. Nothing is too much trouble and there is a definite
family feeling amongst all.

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Review from Robert G (Son of Resident) published on 6 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleased to see how fast all the staff learned my parent's names. Also, they paid attention to personal needs with careful consideration.

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Review from Keith H (Son of Resident) published on 4 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was asked to find a nursing home for my mother. My daughter and I visited Lakeside first. e knew straight away that this home was ideal for my mother. The atmosphere, staff and manager seemed perfect. We had to look at others for the sake of comparison to The Lakeside. None of these wer as good as
Lakeside.

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Review from Peter R (Son of Resident) published on 31 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is absolutely fantastic. All the staff that work there are so so kind and respectful. My mum has been cared for in every way possible.
I can highly recommend the food which is wholesome and nutritious.
If I needed to go into care then there would be no other place I would choose for
myself.
Thank you every single one at Lakeside.

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Review from J O (Friend of Resident) published on 17 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visited the home there was such a lovely atmosphere between the staff and residents.
I was greeted by the manager who was very professional and helpful. A new asset to Lakeside.
My friend was happy and well looked after.

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Review from Sandra G (Daughter of Resident) published on 25 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident at Lakeside for the last year and a half and this is my first review because I did not want to be negative about Lakeside. There have been lots of very positive changes taken place in recent months at Lakeside, all for the better and I now feel that I am able to give an honest
review.
There is now a new manager and the atmosphere is much improved, happier and calmer which radiates through to the staff to the residents and visitors.
All the staff, nurses and carers, cleaners, chefs and laundry work extremely hard and are very welcoming to visitors. The home is clean and refurbishments are in progress. There are no off-putting odours. There is a new build which has caused some disruption to the beautiful grounds and car park but that will soon be at an end.

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Review from C K (Daughter of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother had been in hospital, having fractured her hip. She was left unable to walk and needed 24 hour nursing care. Lakeside was very welcoming and since moving in, the carers have tried their best to make her life as comfortable as possible.
The problem is there just aren't enough staff and so
sometimes, it can be 15-35 mins before help arrives and then my mother will be incontinent.
It isn't the carers fault; they are absolutely superb.

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Review from Carol M (Friend of Resident) published on 7 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend is quite happy to be in here as she is well looked after. Staff are very good to her. Food is good. Everyone has been helpful to me when I have called in.

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Review from Tracey T (Daughter of Resident) published on 18 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was resident here from late November till he passed on New Years Day. The nurse's carers even cleaners and kitchen staff gave not just my dad but us as a family first class care. They were patient understanding and so very supportive to me and my family not just during the worst time of our lives
but afterwards as well. Can't thank them enough. Would highly recommend. Just hope when I'm of age I'm fortunate enough to reside somewhere like Lakeside Nursing and Residential Home.

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Review from C W (Son of Resident) published on 31 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed in a comfortable room for four weeks. We found all the staff to be friendly, cheerful, helpful and caring in many ways. He said the food was excellent every day. Both the building and grounds were very pleasant. The nurses I met were very conscientious and the place was very well run.

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Review from J H (Daughter-in-law of Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care given by all members of staff, from manager to office staff, kitchen staff and nursing staff. No request is too much trouble and support given to the family was priceless. Fabulous care home. Would recommend it to anyone.

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Review from Danielle R (Granddaughter of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of Lakeside Nursing and Residential Home was the best we could have asked for. The staff were amazing with my grandad who was very ill with lung cancer. We were made to feel very welcome, we spent a lot of the time there during the last weeks of his life and we couldn't have asked for
any better care. They cared for my grandad with dignity and respect and on his last day, the love and respect we felt will stay with us forever. Grandad called you all angels and you truly are.

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Review from Patricia C (Daughter of Resident) published on 11 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother has received during her time at Lakeside Nursing and Residential Home has been outstanding. Sadly my mum passed away recently but right to the end the love and care shown to her during this time will be a comfort to us in the future.

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Review from Herbert S (Resident) published on 3 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is satisfactory in every way and is to be fully recommended.

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Review from Mollie F (Daughter of Resident) published on 20 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very happy with my mother's care in Lakeside Nursing & Residential Home. The bedroom and public areas are bright and cheerful, always clean and well maintained. My mother enjoyed the meals and the menus always looked appetising but the most outstanding feature of the home is the staff. All members
of staff were pleasant and friendly, treating my mother with great care and consideration especially in the last week before she was admitted to hospital when she was nursed superbly. I cannot praise the staff highly enough.

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Review from Jackie (Daughter of Resident) published on 11 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad lived at lakeside for 2 years eight months. He had very poor health, but was cared for very well. He was unable to be moved and for the majority of his stay was in bed. All staff from the nurses to the domestic staff always made time to stop and have a chat to him. As his health deteriorated
they ensured he was comfortable and pain free. I cannot thank them enough for their kindness and support .

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Review from Michael S (Son-in-law of Resident) published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family we cannot thank the staff of Lakeside Nursing & Residential Home enough for their kindness and sensitivity in managing my father in law's final illness and death.

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Review from Carolyn E (Daughter of Resident) published on 20 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a sudden illness we had to find care accommodation for my father at short notice. We were fortunate to have a number of care homes in our area to choose from. We visited them all.
At Lakeside we were struck by the professionalism, pro active and naturally caring attitude at this home and, having
admitted my father, our initial expectations have been exceeded. From a life threatening scenario he has been nursed back to strength. He finds the atmosphere in the home friendly and, as a family, we are always welcomed warmly upon our visits.
Having considerable experience on the receiving end of nursing care over recent years with other family members, we cannot sing the praises of the Lakeside management team loudly enough.

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Review from Jane D (Daughter of Resident) published on 20 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my godparents went into Lakeside in Jan 2015. They had a beautiful double room overlooking the lake. My godmother passed away on April 2015. My godfather was moved to an equally nice single room until he passed away this month. The care they both had was second to none and the home was a lovely
place to be.

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Review from Christine B (Daughter of Resident) published on 23 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went to Lakeside for end of life care and was a resident for 3 weeks. We are so glad mum was in Lakeside, the home and care from all staff was 5 star. I would certainly recommend this peaceful clean and caring home.

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Current Review Score: 9.9 (9.922)

Overview of Review Score

The Review Score of 9.9 (9.922) out of 10 for Lakeside Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.922 for Lakeside Nursing & Residential Home is calculated as follows: ( (120 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 129 Ratings = 4.922

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lakeside Nursing & Residential Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Sep 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (1)

Gail

Gail Howard

Job Title: Registered Manager

Joined: 2020

Gail is very passionate about improving quality of life in care homes and ensuring that all Lakeside residents are treated with the upmost care and given something new to look forward to each day.