Mahogany Care Home

Marsden Street, Newtown, Wigan WN5 0TS
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9.9 69 Reviews
  • Mahogany Care Home, Wigan
Mahogany Nursing in Wigan is a purpose-built facility.

It is a versatile home that provides, personalised care packages for a wide range of long-term or temporary needs.

The home has two lounges, an activities room and access to gardens.

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Care Provided by Mahogany Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jessy Gaskell (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (51)
    • Single Rooms with ensuite Wet Room (47)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014
    • Number of floors: 1

Funding & Fees Guide for Mahogany Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200

  • Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.
  • (these prices are only a guideline, please contact Mahogany Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking available on site at owners risk


Mahogany Care Home Reviews (69)

Total of 69, showing 1-20
9.9

Mahogany Care Home has a Review Score of 9.9 (9.856) out of 10, based on 36 reviews in the last 2 years. Over all time Mahogany Care Home has 69 reviews.

Overall Experience

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Review from C W (Daughter of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad only spent a couple of weeks at Mahogany due to being end of life. During his short stay, he was treated with dignity and respect. There was always a warm welcome when entering Mahogany and all staff were pleasant and extremely helpful. The nursing care was very good and the nurses showed compassion
and made time to speak to us when we had any questions or concerns.

Reply from Davey Taverner, Digital Marketing Manager at Mahogany Care Home

Thank you for taking the time to review Mahogany so highly. We appreciate your feedback and are thrilled you have had a good experience with us. We are pleased that we could meet your expectations in the care of your father in his last days. Thank you again for the review, have a lovely day.


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Review from B W (Daughter-in-law of Resident) published on 21 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is well cared for, staff lovely with her and the family. I would recommend Mahogany Care Home 100% kitchen staff and is also very nice always asking if we need anything. The entertainment brilliant I was there and all the residents having a sing-along and were so happy.

Reply from Alison Foreman, Commercial Director at Mahogany Care Home

Thank you very much for taking the time and trouble to review Mahogany Care Home, we do appreciate your very kind comments and ratings. Kind regards


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Review from Lauren B (Granddaughter of Resident) published on 14 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been a resident of Mahogany since September 2024. She has vascular dementia and Alzheimers and had suffered a bad fall when she was at home which led to her having a hip replacement. Since going into mahogany my grandma has improved rapidly she looks so much healthier happier and content.
Her mobility has really improved compared to when she was at home she could hardly walk now she is walking with her walking aid all the time and is able to take small steps unaided. I cannot praise the staff enough as each and every one of them are lovely very friendly and caring and it's plain to see they have the resident's best interest at heart. Every member of staff from the kitchen cleaners to the activity co-ordinator are brilliant with my grandma and goes above and beyond to support her and meet her needs. The manager is lovely she works closely with the family to ensure that the residents and family have their needs met and are happy.

Reply from Alison Foreman, Commercial Director at Mahogany Care Home

Thank you very much for your review and your very kind comments regarding the team at Mahogany Care Home, both are very much appreciated.


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Review from Gill S (Daughter of Resident) published on 14 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has Alzheimer's and vascular dementia and has been a resident at Mahogany since September 2024. The difference in her health and mobility has improved amazingly. She's happy and chatty and gets along with the other residents and staff. The staff are outstanding, so polite and friendly and so
good with the residents this includes kitchen cleaners and co-ordinator staff. My mum always seems to be having a laugh with one of them. The manager is a lovely lady very approachable any issues are dealt with immediately. I have nothing but praise for each and every one of them and can't thank them enough for the support and care my mum receives I sleep so much better at night knowing she is in good hands.

Reply from Alison Foreman, Commercial Director at Mahogany Care Home

Thank you very much for your 5 star review for Mahogany Care Home, it is very much appreciated. The team work so hard to ensure that all residents are safe, well and happy so it is extra special when their care and attention is highlighted in a review. Kind regards


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Review from A B (Daughter of Resident) published on 6 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing care given to my mum.
All staff are very friendly and kind to everyone.
My mum's physical health and mental health have improved tremendously as she feels safe and comfortable.
A lovely placement.

Reply from Davey Taverner, Digital Marketing Manager at Mahogany Care Home

Thank you for leaving us such a lovely review for Mahogany. We are so pleased you are happy with your mum's placement and the care she receives. Our team will be thrilled to hear your lovely words of recognition for their hard work and dedication. It's so good to hear your mum's health have improved while under our care. Thank you again and have a wonderful day.


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Review from Peter G (Partner of Resident) published on 4 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are all very helpful.

Reply from Davey Taverner, Digital Marketing Manager at Mahogany Care Home

Thank you for taking the time to let us know how we are doing. Have a wonderful day.


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Review from E L (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently moved into Mahogany, I cannot praise the staff enough with their friendly and approachable manner they have helped my mum settle in. I am happy that she was able to secure a place here and am extremely happy with the care that is provided.

Reply from Davey Taverner, Digital Marketing Manager at Mahogany Care Home

Thank you for taking the time to review Mahogany so highly. We are thrilled your mum is settled with us and are glad she is now part of our Family. Thank you for your warm words of recognition for the team and the high level of care they provide. Please don't hesitate to visit us again soon, have a lovely day. Thanks


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Review from K G (Son of Resident) published on 2 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite being difficult at times, my mother has received the best care possible. The staff are always friendly and approachable, they have given me regular updates throughout. The home is a welcoming place to visit.

Reply from Jessy Gaskell, Manager at Mahogany Care Home

Thank you. Glad that you are happy with the care Mom received. Your kind remarks are highly appreciated. Take care


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Review from Malcolm L (Son of Resident) published on 28 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was only in the home for a short period, however, the level of service was great and the team were always positive, very supportive and proactive. The work you do is so essential and very underappreciated.

Reply from Davey Taverner, Digital Marketing Manager at Mahogany Care Home

Thank you for your honest review of Mahogany. We are delighted to hear that your experience with us was a positive one and we thank you for your warm words of recognition. Have a lovely day.


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Review from Jean C (Wife of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Mahogany for 4 years and couldn't get a nicer place, they treat everyone as family. So glad he is getting cared for so well, that he has his own room and no restrictions on visiting. Whatever I ask they will accommodate.

Reply from Jessy Gaskell, Manager at Mahogany Care Home

Thank you so much for your kind words. Mean a world to us. Our residents are our family; our resident's relatives are our family and will always be. Your acknowledgment for our hard work is very highly appreciated.


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Review from Stephen R (Son of Resident) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been here for over a year now and what a remarkable change I've seen in him. He loves the food and even though normally a shy person he interacts with other residents.
The home is very clean and is well-run. The staff are amazing always talking to the residents and keeping them entertained.
Always going beyond to help out.

Reply from Jessy Gaskell, Manager at Mahogany Care Home

Thank you so much for your kind words. Our residents are our family. We aim to do our best for all our residents at all times. Your Appreciation means a lot to us.


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Review from Sara N (Daughter-in-law of Resident) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am incredibly grateful for the exceptional care my father-in-law receives at Mahogany Care Home. From the moment we chose this facility, we have been impressed by the professionalism and warmth of the staff. They go above and beyond to ensure that residents feel comfortable, respected, and valued.
The facilities are clean, well-maintained, and designed to cater to the needs of individuals with disabilities. The staff is attentive and responsive, always ready to assist with a smile. My father-in-law has access to a range of engaging activities that not only entertain but also promote his well-being and social interaction. Communication with the management team is seamless. They keep us informed about my father-in-law's progress and any changes in his care plan. It's reassuring to know that he is in such capable and caring hands. I highly recommend Mahogany Care Home to anyone looking for a compassionate and professional environment for their loved ones. Thank you to the entire team!

Reply from Jessy Gaskell, Manager at Mahogany Care Home

At Mahogany we take pride in our teamwork compassion and heartfelt family feel. Our residents are treated like our own family, they are our extended family. We highly appreciate the excellent support and affection from the family. Your feedback is highly appreciated. Thank you very much.


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Review from H T (Daughter of Resident) published on 23 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely caring people, who really looked after my Dad, washing, playing games, hair cut and meals to his liking when they could. I really could not thank them enough! The nurses were really great with communication with his GP and getting the meds he needed ASAP.

Reply from Davey Taverner, Digital Marketing Manager at Mahogany Care Home

Thank you for taking the time to review Mahogany so highly. We appreciate your feedback and are glad that your Dad is getting the high standard of care we strive for. Have a lovely day.


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Review from Hayley E (Daughter of Resident) published on 15 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Mahogany genuinely care for my Dad and ensure he is well looked after. They are always friendly when we visit and keep us well-informed about his care. My Dad enjoys his meals and they ensure he is well fed and happy.
When my Dad has needed additional medical care they have been quick
to act on this. Thank you all for your continued care.

Reply from Jessy Gaskell, Manager at Mahogany Care Home

Thank you very much. Your continuing support is highly appreciated. We constantly aim to deliver the highest quality person-centred care to all our residents to the best of our ability.


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Review from Chris H (Son of Resident) published on 15 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, all staff are very helpful and put the resident's needs first. My mum has been there for over two years and we have never had to complain once about her care, very well run and the manager always available if you need to discuss anything.

Reply from Jessy Gaskell, Manager at Mahogany Care Home

Thank you very much, we always try to deliver the best person-centered care to each of our residents. Our residents are our family.


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Review from Elaine P (Daughter of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad is so happy at Mahogany Care Home. He enjoys all the staff and never has a bad word.

Reply from Davey Taverner, Digital Marketing Manager at Mahogany Care Home

Thank you for taking the time to review Mahogany Care Home so highly. We appreciate your feedback and are thrilled that your dad is happy with the service and our team. Thank you and have a lovely day.


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Review from L H (Daughter of Resident) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely friendly place Mahogany is, caring, friendly and very approachable staff, nothing is too much trouble for them, a brilliant team well run by the home manager, she has been a great support to me with my mum, she is a pure gem! Well done to you all!

Reply from Davey Taverner, Digital Marketing Manager at Mahogany Care Home

Thank you for your wonderful review of Mahogany Care Home. We are so pleased that you are happy with the high standard of care we provide. It is wonderful to hear your kind words and I will be sure to relay these to the Team. Thank you.


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Review from R K (Cousin of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin is a resident in Mahogany Care Home. I live outside of the UK so do not get the chance to see her very often. I was able to visit her last week and found it a very positive experience. There is a lovely, caring atmosphere in the home and the staff were warm and friendly. My cousin’s general
condition seemed to have improved since the last time I saw her. Given that all her relations live outside the UK, the staff at Mahogany are in fact her family. So it was reassuring to see their genuine affection and positivity towards her.

Reply from Davey Taverner, Digital Marketing Manager at Mahogany Care Home

Thank you for taking the time to review Mahogany so highly. Every resident we have come into our home becomes part of our family and it is so heartwarming to know this has been recognised. We appreciate your warm words and are delighted you have been able to visit your cousin. Our team will be thrilled to hear the kind and positive words for all of the hard work they do. Thank you again for the lovely review and have a wonderful day.


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Review from D K (Husband of Resident) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been resident in Mahogany for three months and throughout that time I have nothing but praise for the standard of care she has received. All the staff display empathy, kindness and understanding as well as affording their residents the respect and dignity they deserve. It also gives me peace
of mind to know my dear wife is being well looked after, kept safe and secure and being given the very highest quality of care.

Reply from Davey Taverner, Digital Marketing Manager at Mahogany Care Home

Thank you for taking the time to review Mahogany Care Home so highly. We appreciate your feedback. Have a lovely day.


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Review from Carol U (Daughter of Resident) published on 1 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was only a resident at Mahogany Care Home for eight days before she passed away, but in that time I can honestly say that the dedication, care, compassion etc was outstanding. The home manager and her team didn't only care for my mum but us as a family as well. My mum had 1 to 1 care for the
time she was there. They showed our mum dignity and respect at all times. All the staff from cleaners to the top management was first class. We as a family can't thank them enough for caring for our mum at this most difficult time.

Reply from Davey Taverner, Digital Marketing Manager at Mahogany Care Home

Thank you so much for taking the time to review Mahogany so highly. We are so glad we could provide the high level of care for your mum before her passing. We send our condolences to you and your family. I will be sure to pass on your lovely words to the team. Thank You.


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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Mahogany Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.856 for Mahogany Care Home is calculated as follows: ( (362 Excellents x 5) + (50 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 417 Ratings = 4.856

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mahogany Care Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Jessy

Jessy Gaskell

Job Title: Registered Manager

Joined: 2022

Jessy Gaskell is the registered manager for Mahogany Nursing Home in Wigan. She has extensive experience in the sector and worked in the military as a nurse. From an early age, Jessy has always wanted to help and support others which is why she joined the military, progressing through the ranks to become a Captain, a rank that she still retains. Her leadership skills as well as her approachable and friendly personality make her the right fit for any leadership role.


During her time as the manager, she has made significant improvements within the home and raised standards of care.


Frequently Asked Questions about Mahogany Care Home

What types of Care is Mahogany Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Mahogany Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Mahogany Care Home have?

There are 51 Single Rooms.

What are the Facilities & Services at Mahogany Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mahogany Care Home to the centre of Wigan?

1.1 mile(s) as the crow flies, distance by road may be significantly further.