Dean Wood Manor

Spring Road, Orrell, Wigan WN5 0JH
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9.9 46 Reviews
  • Dean Wood Manor, Wigan
Situated in Wigan, Dean Wood Manor is a care home that provides long-term facilities for up to 50 elderly residents, as well as specialising in meeting the needs of dementia sufferers, who are able to maintain as interesting and active a lifestyle as possible under the home's care and guidance.

Each resident of Dean Wood Manor has their own personal care programme and benefits from 24-hour access to a well-trained staff, on hand for any problems or emergencies day and night.

The home runs an extensive range of activities and social events to keep up the spirits of its residents, as well as contributing to their mental, physical and emotional health.

Please view the Dovehaven Facebook page for further insight into life at the home.

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Care Provided by Dean Wood Manor

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Alexis Tyerman (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Dean Wood Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Dementia Care from £1,461

  • The current FNC rate at the time of admission will be added to the above rate.
  • (these prices are only a guideline, please contact Dean Wood Manor to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking onsite for residents and visitors


Dean Wood Manor Reviews (46)

Total of 46, showing 1-20
9.9

Dean Wood Manor has a Review Score of 9.9 (9.855) out of 10, based on 27 reviews in the last 2 years. Over all time Dean Wood Manor has 46 reviews.

Overall Experience

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Review from Liz S (Wife of Resident) published on 28 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Dean Wood Manor very well run it is always spotless, the staff are brilliant very caring and always have time for the people they are caring for, and brilliant with my husband I know he is in the best place thanks to the Manager and all the staff

Reply from Abi Warley, Digital Marketing Assistant at Dean Wood Manor

Thank you so much for your amazing review. We are thrilled to hear that you find the staff at Dean Wood Manor are caring and always having the time for those in their care. It means so much to us that you have trusted us with the care of your husband and that the home manager and staff have made a safe, welcoming environment for your husband.


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Review from Jacqui D (Daughter of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A big thank you to the manager and all her team at Dean Wood Manor for the constant care, compassion and going that extra mile for all the residents. Loving the new transformation of the home with the book library, the sensory activities and welcoming 2 new additions to the home - Daisy and Blossom
- the residents love them. On a personal note, thank you for making my mum's 85th birthday very special.

Reply from Daisy Edmondson, Marketing Executive at Dean Wood Manor

Thank you for your kind words and thoughtful review. We are truly delighted to hear how much you appreciate the care and compassion from our Dean Wood Manor team. We are so happy that the residents are enjoying the new additions. We're especially touched that we could make your mums 85th birthday special.


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Review from Ian J (Son of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident at this home since December 2023 and a member of our family has visited almost every day. The whole family is very happy with the level of care she has received during this time it has exceeded any of her previous placements and Mum seems happy and settled. The staff are
caring, attentive to the resident's needs and requirements, and always welcoming to myself and other family members.
My only criticism would be the standard of the tea beverage served at some meals. I understand that it cannot be overly hot due to health and safety reasons but sometimes it is very weak and insipid.

Reply from Daisy Edmondson, Marketing Executive at Dean Wood Manor

Thank you for your thoughtful review. We're delighted to hear that your mum is happy and settled with us and that your family is pleased with the level of care she has received. We truly appreciate your kind words. We also value your feedback regarding the beverages we provide and I have passed this feedback on to the relevant person to look into this.


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Review from Alan M (Husband of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for 9 months and I am very pleased with her care, she is settled in the home and is calm and relaxed in her surroundings. Everywhere is very clean, all the staff are diligent, welcoming and especially caring. Special thanks to the Activities Coordinator who goes out of her
way to get residents involved and is so enthusiastic in everything she does. I would confidently recommend the home to anyone.

Reply from Daisy Edmondson, Marketing Executive at Dean Wood Manor

Thank you so much for your kind and detailed review. We are delighted to hear that your wife is happy and settled at Dean Wood Manor. It is heartwarming to know that you have noticed the care, cleanliness and dedication of our staff. We are particularly pleased that our Activities Coordinator has made such a positive impact.


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Review from N C (Son of Resident) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my father to Dean Wood Manor in January and the turnaround in his general health and well-being has been nothing short of miraculous. I put that down to the care and support given by the team. Communication is great from the manager and all of the staff and they do an exceptional job in looking
after and caring for the needs of both of my parents (Mum has been there for many years). My father was deteriorating fast in a previous care facility but since moving to Dean Wood he has put on several kilos in weight, is more lively and has settled extremely well. I cannot speak highly enough of the team and wouldn’t hesitate to recommend this home to anyone wishing to feel secure in a professional and dedicated team looking after their family members.

Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

We thank you for your wonderful review. First-hand testimonial from family members is always appreciated, but to share such a happy outcome, with such a glowing recommendation, will do much to give other families such 'peace of mind'. Kind regards


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Review from L O (Daughter of Resident) published on 6 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I just want to say thank you to all the staff for looking after my mum for ten years.
The home is excellent, staff always kind, and they treat everyone like family. Mum's room was always clean, but most importantly, Mum was looked after from day one. Even at the end, they stood outside when Mum made
her final journey; I will never forget what they did for us from the beginning to the end. Thank you, Dean Wood Manor.

Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you very much for your heartfelt review, it is appreciated and your thanks will be conveyed to the whole team at Dean Wood Manor. Kind regards


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Review from David R (Husband of Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are very good, pleasant and very helpful.
Cleaners do a very good job and are hard workers. As is everyone else. I have never had any complaints or disagreements with any of the staff and my wife is very happy there.

Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you for your 5* ratings and comments, we appreciate that you have taken the time to review Dean Wood Manor and good to know that your wife is happy. Kind regards.


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Review from Margaret F (Wife of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the manager to be excellent with the people, she is very caring. The staff are also very good. They always make me a cuppa, I think that it is a happy home, and I am so grateful that they care for my husband.

Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you very much for your review and your kind words, which are very much appreciated. Kind regards.


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Review from Lynne B (Partner of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner was accepted into the home on the understanding he couldn't walk, the wonderful staff within two days had him walking, which was wonderful to see. The level of care he receives is outstanding, all the lovely staff go way above and beyond to help him even when his behaviour is difficult. He
is always dressed, clean and tidy. The manager does an exceptional job always helpful and goes out of her way for her residents and also the visitors. I am so grateful my partner was able to go to this wonderful home. Would definitely recommend.

Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

What a wonderful review, thank you very much for sharing your experience of the care and support provided by the team at Dean Wood Manor. Kind regards.


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Review from K B (Granddaughter of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grandma has been a resident for several weeks now and she settled in so well and we can tell she is well looked after.
At first we, as a family, were worried that this move wouldn’t be for her as she has had issues in a previous home but we have had no concerns at all. She spends time in the communal
areas and engages in activities with the other residents.
We are thankful for all the staff's support in making this such a smooth transition.

Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you very much for your wonderful 5* review and comments, they are very much appreciated by the team at the home. Kind regards.


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Review from Christopher H (Son of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment you walk in you are met with smiles and friendliness from the manager to the caretaker! Always informative to talk to and their interactions with residents is absolutely first-class. The residents have obvious love and respect for the care staff and is a joy to behold! I wouldn't hesitate
to recommend Dean Wood Manor to anyone.

Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you for your review and I want to thank you for your kind comments regarding the team at Dean Wood Manor. They work so hard to ensure that our residents are happy, safe and well and for you to say their interactions are 'first class' is a high recommendation indeed. Kind regards.


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Review from Rita H (Daughter-in-law of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

He seems very content when we have been and seems to have a good relationship with the staff. They are all very attentive and respectful to the residents and the atmosphere there is very good. Our experiences with staff and management have always been excellent and we would highly recommend the home.

Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you for both your review and recommendation, it is very much appreciated by the manager and her team. Kind regards.


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Review from Lynne O (Friend of Resident) published on 3 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been a resident here for a while now and I have visited her on several occasions. On every visit I am impressed by the care and attention given to my friend and also to the other residents. Nothing seems to be too much trouble for the staff and they go out of their way to ensure everyone
is as settled as possible and as happy as they can be. No one wants to see their friend or relative in a care home, but just knowing that they are really cared for and looked after makes such a huge difference. Ten out of ten from me.

Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Your 'ten out of ten' is very much appreciated by the home manager and her team at Dean Wood Manor. The team work so hard to ensure that all residents are happy, safe and well and for you to notice that 'nothing seems to be too much trouble' will be a great reward for them. Thank you. Kind regards.


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Review from Jackie K (Sister of Resident) published on 3 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is only 58 and has been with Dean Wood Manor just over 12 months. The level of care he receives is outstanding. All the staff go above and beyond. He is always dressed smart and clean.
The manger is always at hand and goes out of her way to make sure all her residents are happy and all their
needs are met.
I would definitely recommend this care home as 5 stars.

Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

What a wonderful 5* review and your comments are very much appreciated. To say that the level of care received is 'outstanding' is a marvellous accolade for the team. Kind regards.


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Review from Daniel D (Son of Resident) published on 3 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are caring to all residents and understand all different aspects of all the residents who have different needs. This care home is situated with lovely surroundings and well-manicured gardens and knowing my dad is well looked after and cared for which is a hard thing to do.

Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you for writing your review and comments. To know that you are happy that your dad is 'well looked after and cared for' will certainly give the team at the home a great deal of satisfaction. Kind regards.


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Review from Jennifer C (Wife of Resident) published on 3 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased that we as a family, were able to secure a place for my lovely husband at this wonderful home.
I've watched the staff when they haven’t seen me with some residents, and they are so kind and caring.
The place is very clean, the food is worked out, so much protein, so much carbohydrate,
a sweet dessert, my husband eats every meal.
He seems happy, he tells me he’s happy, so you can’t get better than that can you.

Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you for your review of our home. Others will find it both informative and touching. Our families really need to know that residents are 'happy' as this gives such peace of mind! Of course, when meals and snacks are tasty we are halfway there! Kind regards


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Review from Rod S (Son-in-law of Resident) published on 20 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and staff are excellent - well-drilled and approachable.

Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you for your wonderful comment and your five-star ratings; we appreciate your positive feedback for a team that works so hard to ensure that all residents are well cared for. Kind regards.


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Review from Susan S (Daughter of Resident) published on 20 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and staff are excellent.
Nothing is too much trouble for them.
Can't fault Dean Wood Manor in any way.

Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you for your five-star review; it is very much appreciated. Kind regards.


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Review from C A (Daughter of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in Dean Wood Manor for nearly two years, he is so well looked after by the brilliant staff who are all so kind and caring, nothing is to much trouble for them. Dad is always treated with respect and dignity... what a great team they are.

Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you, our team will be so pleased to receive your appreciation, they work so hard to ensure that residents are safe, well and happy. Kind regards.


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Review from Susan L (Daughter-in-law of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad has been a resident in Dean Wood Manor for nearly two years now... the staff are amazing with him, nothing is to much trouble for them. The deputy manager and the home manager are always on hand to help and reassure us should we need it! Can't thank them enough.

Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Your thanks are much appreciated by all. We appreciate it that you have taken the time and trouble to review our care and facilities and given a five star rating. Thank you. Kind regards.


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Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Dean Wood Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.855 for Dean Wood Manor is calculated as follows: ( (272 Excellents x 5) + (44 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 317 Ratings = 4.855

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dean Wood Manor is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 01 Mar 2025

Dovehaven Care Homes currently have availability for new residents. Each of our homes offers a warm, welcoming, and compassionate environment, ensuring residents feel supported and valued.


Awards / Recognitions (2)

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Meet the Team (1)

Lexi

Lexi Tyerman

Job Title: Home Manager at Dean Wood Manor

Joined: 2023

Welcome to Dean Wood Manor, where we are dedicated to creating a warm, supportive and homely environment for our residents.


Frequently Asked Questions about Dean Wood Manor

What types of Care is Dean Wood Manor registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Dean Wood Manor provide?

Palliative Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Dean Wood Manor have?

There are 50 Single Rooms.

What are the Facilities & Services at Dean Wood Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dean Wood Manor to the centre of Wigan?

2.8 mile(s) as the crow flies, distance by road may be significantly further.