Dean Wood Manor

Spring Road, Orrell, Wigan WN5 0JH
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9.9 46 Reviews
  • Dean Wood Manor, Wigan
Situated in Wigan, Dean Wood Manor is a care home that provides long-term facilities for up to 50 elderly residents, as well as specialising in meeting the needs of dementia sufferers, who are able to maintain as interesting and active a lifestyle as possible under the home's care and guidance.

Each resident of Dean Wood Manor has their own personal care programme and benefits from 24-hour access to a well-trained staff, on hand for any problems or emergencies day and night.

The home runs an extensive range of activities and social events to keep up the spirits of its residents, as well as contributing to their mental, physical and emotional health.

Please view the Dovehaven Facebook page for further insight into life at the home.

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Care Provided by Dean Wood Manor

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Alexis Tyerman (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Dean Wood Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Dementia Care from £1,461

  • The current FNC rate at the time of admission will be added to the above rate.
  • (these prices are only a guideline, please contact Dean Wood Manor to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking onsite for residents and visitors


Dean Wood Manor Reviews (46)

Total of 46, showing 41-46
9.9

Dean Wood Manor has a Review Score of 9.9 (9.855) out of 10, based on 27 reviews in the last 2 years. Over all time Dean Wood Manor has 46 reviews.

Overall Experience

  • 40
  • 6
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Date Published

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5
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19

Review from Janette B (Daughter of Resident) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Dean Wood Manor from the hospital during Covid, so as a family we were unable to choose a home that we deemed most suitable for her. However, we are more than satisfied and happy that Mum was placed at Dean Wood Manor. Mum is currently in Woodlands Unit. Her principal carer is a
role model for the rest of the team and nothing is ever too much trouble, always going above and beyond. The care is second to none, Mum is always well presented, clothed, showered, nails and hair done. It often takes longer to do tasks with Mum such as at mealtimes but this is never too much trouble for the entire team on Woodlands Unit. She is treated with respect and love. I feel like Mum is treated as a family member and it is such a relief knowing that Mum is being looked after so well, especially in the current circumstances. Thank you to the team at Deanwood Manor especially Woodlands Unit for their care and support shown to our loved ones.

Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you for your 5* review, it is very much appreciated by the whole team. Your words will do much to reassure others about bringing their loved ones to a care home at this time. Kind regards.


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Review from Lucy B (Granddaughter of Resident) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much to the team at Dean Wood Manor, especially the Woodlands Unit, for their care, love and support shown to my Grandma. Grandma entered Dean Wood during the Covid pandemic which was unsettling for her and us as a family as we did not know much about the home and could not view it beforehand.
However, we were quick to realise that the staff are fantastic, treating our relative like their own, with complete dignity and respect. Recent new management has changed ways of working and this has only served to enhance the care and support my grandma receives. Special mention to the Woodlands Unit for everything you do for our loved ones whilst they are in your care.

Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

What a wonderful, touching review. Thank you for rating us 5 stars, it means so much to the team to be recognised for all that they do for residents. A special 'well done' to the Woodlands of course. Kind regards.


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Review from Deborah G (Daughter of Resident) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was moved to Dean Wood Manor last July, during COVID. I had to move her quick and I was aware this home had bad reviews over the last so many years. Various people I know advised me not to send my mum there! I believe everything can improve with the right company and manager and Deanwood definitely
has, management and staff have worked so hard these last 12 months throughout Covid. My mum arrived at Deanwood in July, due to Covid I had to leave her on the doorstep with people who didn’t know her and she didn’t know them, it broke my heart. I would like to thank everyone from the bottom of my heart for looking after my mum so well, the last home made her move ASAP as they couldn’t cope with her! She is so settled at Deanwood. Her behaviours have calmed so much, she doesn’t take hardly any of the meds she was taking to calm her at the last home. She is happy, comfortable and enjoying her life.

Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

We want to thank you for your wonderful review. To know that after all of the uncertainty and worry, your mum is 'happy, comfortable and enjoying her life' is all we need to know. Thank you for sharing your experience of how the home is today, how the team's dedication and care is making all of the difference in the world to residents and their families. Kind regards.


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Review from L S (Husband of Resident) published on 10 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found Dean Wood Manor care home to be a friendly and welcoming place to visit over a period of two years. I have visited at least four times a week over this period and have always found everything quite good. The staff have always been helpful with my wife and I have been very pleased
with the care she has received.

Reply from Liz Darley, Home Manager at Dean Wood Manor

Thank you so much for your kind words. We at Dean Wood Manor really appreciate your comments.


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Review from Jean A (Wife of Resident) published on 9 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband only went to Deanwood a few weeks ago so I didn't get a chance to see much before the virus lockdown. Everyone has been very good and kind, especially one of the carers doing video chats to us.

Reply from Liz Darley, Home Manager at Dean Wood Manor

Thank you for your kind words, we at Dean Wood Manor really appreciate it.


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Review from Susan W (Daughter of Resident) published on 29 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I live over 100 miles away from the home so visiting is often difficult. However, on every occasion I have found Mum in good spirits and well cared for. The staff have an excellent attitude and are always helpful and supportive. They maintain regular contact with me by phone and I feel part of Mum's
care. I have no concerns leaving Mum in their care. During the COVID-19 lockdown they have been excellent.

Reply from Liz Darley, Home Manager at Dean Wood Manor

Thank you for your kind words, our residents well being and happiness is essential. We really appreciate your review.


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Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Dean Wood Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.855 for Dean Wood Manor is calculated as follows: ( (272 Excellents x 5) + (44 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 317 Ratings = 4.855

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dean Wood Manor is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 01 Mar 2025

Dovehaven Care Homes currently have availability for new residents. Each of our homes offers a warm, welcoming, and compassionate environment, ensuring residents feel supported and valued.


Awards / Recognitions (2)

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Meet the Team (1)

Lexi

Lexi Tyerman

Job Title: Home Manager at Dean Wood Manor

Joined: 2023

Welcome to Dean Wood Manor, where we are dedicated to creating a warm, supportive and homely environment for our residents.