Shawcross Care Home

Bolton Road, Aston In Makerfield, Wigan WN4 8TU
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9.9 144 Reviews
  • Shawcross Care Home, Wigan
This is Shawcross Care Home, a 50-bedroom home situated in the heart of the community, offering person-centred residential, dementia, nursing, respite, and day care services. Located just outside of Ashton-in-Makerfield, Shawcross provides easy access for loved ones visiting by public transport or car.

With a homely and welcoming environment, Shawcross prides itself on offering residents person-centred care, designed to encourage them to lead a positive quality of life filled with things they enjoy doing.

For the team at Shawcross, it's more than just a care home; it's a community where laughter abounds, independence is celebrated, and personalised care is at the centre of everything. This is what sets Shawcross apart.

Get in touch with the team at Shawcross today to find out more.

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Care Provided by Shawcross Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Amanda Byrne (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (15)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1999
    • Number of floors: 2

Funding & Fees Guide for Shawcross Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,125 – £1,125
    • Self-Funded Residential Dementia Care £1,125 – £1,125
    • Self-Funded Nursing Care £1,214 – £1,214
    • RESPITE Self-Funded Residential Care £1,125 – £1,125
    • RESPITE Self-Funded Residential Dementia Care £1,125 – £1,125
    • RESPITE Self-Funded Nursing Care £1,214 – £1,214

  • Please note we do not offer Self Funded Nursing Dementia Care and Respite Self Funded Nursing Dementia Care services. Please note that these fees are base guides and could be subject to top ups and general reviews.
  • (these prices are only a guideline, please contact Shawcross Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking


Shawcross Care Home Reviews (144)

Total of 144, showing 21-40
9.9

Shawcross Care Home has a Review Score of 9.9 (9.938) out of 10, based on 11 reviews in the last 2 years. Over all time Shawcross Care Home has 144 reviews.

Overall Experience

  • 96
  • 45
  • 3
  • 0
  • 0

Date Published

144
1
5
11
133

Review from Louise O (Granddaughter of Resident) published on 29 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot thank the staff enough at Shawcross for the level of care and kindness they show to my grandad every day. All of the staff are exceptional and so passionate in their roles. There are a range of activities offered, in particular, my grandad enjoyed the pizza making class. I would recommend
Shawcross to anyone looking for five-star care for their family member. Thank you for everything you do for him.

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Review from A S (Granddaughter of Resident) published on 28 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sometimes she could be left wet or hasn't eaten, however as a whole I think the care has been amazing and kind.
I think there could be some more activities or sociable aspects like music or baking etc, if possible.

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Review from A S (Granddaughter of Resident) published on 22 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My gran came to Shawcross after a long stay in hospital. The staff are great and know my gran well, e.g. cup of tea before bed, they know she likes the soaps on TV, and they also ask how her day has been if she's been out for the day. Gran has got to know the staff and trusts them. However, the shower
in the ensuite does not work, and we feel Gran is not showered enough. The food is pretty poor, resulting in Gran not eating enough unless we bring her something in. Other than that, we have had a really positive experience so far, and the nurses here are great too!

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Review from B M (Friend of Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were caring and gentle with my very sick friend. They came promptly to assist her when asked. Her room was warm, clean and tidy.
Staff were welcoming, friendly and helpful. I only made a short visit so can't answer some of the ratings.

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Review from Ann S (Wife of Resident) published on 13 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

He says his bed is really comfy. He likes the carers very much, and they seem fond of him. We are always greeted and offered a drink, even though the staff are busy. The home makes sure that his meals are altered and speak to us as needed. The staff include us in the care. I feel that this home is the
best place for him during a difficult time. Family members have commented on how lovely it is.

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Review from Barbara S (Daughter of Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit my husband I am greeted by friendly, caring and compassionate staff who I have got to know like a family. We, as carers for my husband, are listened to and cared for. Food is flexible and high quality. He comments on the lovely room and that the staff are wonderful. He attends trips and
events that he enjoys very much and our photo montage in his room enables the conversation to continue and so the smiles - thank you to you all!

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Review from Geoffrey K (Son of Resident) published on 26 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.
Staff very compassionate and professional.
My mum was coming towards the end of her life, and they treated her with dignity and care.
The room was very good, with a nice view of the garden.
Nursing support very good.
Good liaison between different people.
Everyone knew the issues
and my mum's needs.

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Review from C E (Daughter of Resident) published on 6 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, my experience has been positive. Whilst visiting Mum, I have found the staff to be very helpful and attentive. Mum appears to be happy and talks about the staff in a positive way.
On a separate issue, I am concerned that there are no showering or bathing facilities; we have been informed
that there is an issue with this but have not been advised when Mum will be able to have a shower in her own room.

Reply from Katie Barnett, Marketing Executive at Shawcross Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. The home manager has confirmed that there are drainage issues with the showers at the moment, but our team are looking into it and is hopeful this will be rectified soon. If you have any further concerns in the future or want to discuss this with the home manager in more detail, please contact the home directly. Thank you.


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Review from A D (Daughter of Resident) published on 6 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very kind and helpful to my mum and to me when I'm visiting. Mum says the staff are lovely and very helpful. She's not very impressed with some of the food which is provided. The shower in Mum's room is out of order and has been since she arrived a month ago. I hope this is rectified as soon
as possible.

Reply from Katie Barnett, Marketing Administrator at Shawcross Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn your mum has settled in and has forged a good relationship with our team. However, we are very sorry to hear of the concerns that you have raised and would welcome the opportunity to discuss these in more detail. The home manager has confirmed that there are drainage issues with the showers at the moment, but our team are looking into it and is hopeful this will be rectified soon. The menus are created with feedback from residents and reflect likes and dislikes. Residents have a food passport to capture any particular requirements or wishes in relation to food or the serving of meals. If you want to discuss this in more detail, please could we ask that you kindly contact the home manager. Thank you.


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Review from Enid H (Wife of Resident) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Security and safety in the home are excellent.
Cleanliness is very good.
The management and staff are helpful and pleasant.
Overall experience is very good.

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Review from C M (Sister of Resident) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has settled in really well and is happy with all the staff. Her room is very nice, but she says her bed is not very comfortable. The emergency mat by her bed keeps alerting the staff even though we try to avoid it. I realise it needs to be there for her safety, but we wondered whether it could
be turned off while she has visitors in and then we could let staff know when we are leaving - just a thought!

Reply from Katie Barnett, Marketing Administrator at Shawcross Care Home

Thank you for your positive feedback towards Shawcross Care Home. One of our top priorities is to provide comfort in the home, so we are pleased to hear how well your sister has settled in. On your next visit, please make the home manager aware of your request, or alternatively, give the home a ring to discuss this so improvements can be made. If there is anything more we can do, please do not hesitate to reach out.


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Review from Sophie P (Granddaughter of Resident) published on 29 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are brilliant. Roos are spacious and clean. My nan has been here for over five years, and the staff always look after her.

Reply from Katie Barnett, Marketing Administrator at Shawcross Care Home

Thank you, Sophie, for your comments about your recent experience at Shawcross Care Home. Our residents’ well-being is our main priority, and it is great to hear that you are so pleased with the quality of our care. We look forward to seeing you again soon.


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Review from Michael K (Son of Resident) published on 29 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found that Shawcross has friendly staff and has always looked after my mother very well. She has been here for six years, and the quality of care has been outstanding throughout. It is clean, and there's a personal touch.

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Review from Marjorie T (Friend of Resident) published on 28 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I came to your open day on 2nd September 22 and had a lovely time. The staff were helpful and very pleasant. The entertainers were very good, and all the residents seemed to be really enjoying themselves. They were clean and tidy and looked after very well.
Our friend stayed in his
room, and we saw him afterwards (his choice), but he was comfortable, clean and watching tele.
Thanks a lot.

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Review from M M (Great-Niece of Resident) published on 28 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

One member of staff was lovely and welcoming when we arrived. She knew Aunty personally and was able to tell us how she was.
The alarm went off as I stood on the mat, and the whole team came running in seconds. Aunty is desperate for a shower; the shower in her room doesn't work and looks like it
hasn't for a long time.
She said she has had a thorough head-to-toe wash a few times but really wants a shower.

Reply from Katie Barnett, Marketing Administrator at Shawcross Care Home

Thank you for taking the time to leave us feedback and for your kind words about our team. The home manager has confirmed that a new shower screen has been ordered. They are just awaiting delivery, and it will soon be fixed. Thank you for your patience on this, and if there is anything else we can do to help, please do not hesitate to reach out to us.


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Review from Paul H (Son of Resident) published on 14 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Facilities and staff are excellent. Nothing is too much trouble. Room for Dad is bright and airy. It was a difficult choice trying to find the right facility, but we can see that we have made the right choice for Dad.

Reply from Katie Barnett, Marketing Administrator at Shawcross Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that you are happy with your choice, and we appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from M B (Son of Resident) published on 13 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always friendly and pleasant and have Mum ready when we came to take her out.

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Review from Annette G (Daughter of Resident) published on 1 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum came to Shawcross in March 22 following a deterioration with her diagnosis of dementia. As a family, this was the hardest decision we had to make as we, so wanted to keep her at home.
Mum was cared for on the residential side of the home. The home is not too big, and she had a lovely room.
From day one, the staff were lovely and caring, the agitation that Mum suffered with at home diminished and on the whole, she was very settled. There were some slight issues with the loss of slippers etc, however, this was easily resolved, and in the grand scheme of things, was nothing to be upset about.
The communication was excellent from the staff when I needed to be informed of things.
Sadly Mum passed away recently; her care throughout her stay at Shawcross was excellent, and the palliative care she received in the last week before she passed away was simply wonderful!
Thank you to the wonderful carers who probably do not get the recognition they deserve.

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Review from Cath F (Daughter-in-law of Resident) published on 31 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Shawcross really is a "home from home". Every time I come here, I feel a warmth and just know that my partner's mum is being very well looked after. There is "no care home smell" - a sign of how important residents are here. Staff here don't just care; they nurture the residents and their visitors.
Staff, especially one member of staff, are a real asset to your organisation. I know names shouldn't be mentioned, but I feel obliged as this particular lady is so brilliant at what she does.

Reply from Katie Barnett, Marketing Executive at Shawcross Care Home

Thank you, Cath, for your comments about your recent experience at Shawcross Care Home. Our residents’ well-being is our main priority, and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Review from Paula C (Daughter of Resident) published on 13 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very secure and welcomed by staff on reception and very polite and showed me where to go to visit my dad. Staff came into his room and updated me on how Dad was setting in. Impressed with how clean his room is.

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Current Review Score: 9.9 (9.938)

Overview of Review Score

The Review Score of 9.9 (9.938) out of 10 for Shawcross Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.938 for Shawcross Care Home is calculated as follows: ( (120 Excellents x 5) + (8 Goods x 4) ) ÷ 128 Ratings = 4.938

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Shawcross Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Anoj

Anoj Kochera

Job Title: Home Manager at Shawcross Care Home, Wigan

Anoj has worked in the Health and Social Care Sector for over 20 years. He loves being able to make positive changes in his residents’ lives. He has a Level 4 NVQ in General Nursing and Psychiatry, a Registered Manager’s Award and a qualification in Mentorship Training. He spent 10 years working in a Psychiatric Hospital before changing his career path to caring for the elderly. As Home Manager, Anoj loves utilising his leadership skills by being a supportive role model for his team, to build their confidence, self-worth and drive. When he isn’t working, Anoj likes playing football and going on hikes. He is also very family-minded and loves to spend time with them whenever he can. Words of encouragement from Anoj for someone looking for the right care home would be: “To get a better understanding of what a home is like, it’s useful to research the home through carehome.co.uk.”


“My role means I can ensure all our residents receive high-quality care and are treated with dignity and respect.”