Shawcross Care Home

Bolton Road, Aston In Makerfield, Wigan WN4 8TU
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9.9 144 Reviews
  • Shawcross Care Home, Wigan
This is Shawcross Care Home, a 50-bedroom home situated in the heart of the community, offering person-centred residential, dementia, nursing, respite, and day care services. Located just outside of Ashton-in-Makerfield, Shawcross provides easy access for loved ones visiting by public transport or car.

With a homely and welcoming environment, Shawcross prides itself on offering residents person-centred care, designed to encourage them to lead a positive quality of life filled with things they enjoy doing.

For the team at Shawcross, it's more than just a care home; it's a community where laughter abounds, independence is celebrated, and personalised care is at the centre of everything. This is what sets Shawcross apart.

Get in touch with the team at Shawcross today to find out more.

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Care Provided by Shawcross Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Amanda Byrne (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (15)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1999
    • Number of floors: 2

Funding & Fees Guide for Shawcross Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,125 – £1,125
    • Self-Funded Residential Dementia Care £1,125 – £1,125
    • Self-Funded Nursing Care £1,214 – £1,214
    • RESPITE Self-Funded Residential Care £1,125 – £1,125
    • RESPITE Self-Funded Residential Dementia Care £1,125 – £1,125
    • RESPITE Self-Funded Nursing Care £1,214 – £1,214

  • Please note we do not offer Self Funded Nursing Dementia Care and Respite Self Funded Nursing Dementia Care services. Please note that these fees are base guides and could be subject to top ups and general reviews.
  • (these prices are only a guideline, please contact Shawcross Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking


Shawcross Care Home Reviews (144)

Total of 144, showing 41-60
9.9

Shawcross Care Home has a Review Score of 9.9 (9.938) out of 10, based on 11 reviews in the last 2 years. Over all time Shawcross Care Home has 144 reviews.

Overall Experience

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  • 45
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Date Published

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Review from Karen K (Daughter of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have a number of concerns - an event two weeks ago, over in the MRI unit, mum invited, never taken over. Concerns with regards items going missing from Mum's room, if borrowed need returning. No longer doing activities, which Mum enjoyed; this has reduced interaction and made my mum more isolated
and very low. Concerned with lateness of lunchtime meals and time my mum is cleaned and moved from bed. One occasion she was dressed but never left her bed all day, not acceptable. On the whole, staff do an excellent job, but are under-resourced a need for more trained staff. Lift has been broken over two months, not acceptable.

Reply from Olivia Shields, Marketing Assistant at Shawcross Care Home

Thank you for your feedback. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We appreciate all of your comments and I would welcome an opportunity to discuss this further with you. Please reach out to us at the home to arrange a meeting. Thank you once again.


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Review from C D (Relative of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are extremely helpful and welcoming to us, showing kindness and care to all residents. A lovely atmosphere in the home in a great location. We value and appreciate all the staff. Thank you.

Reply from Katie Barnett, Marketing Administrator at Shawcross Care Home

Thank you for your comments about your recent experience at Shawcross Care Home. Our residents’ well-being is our main priority, and it is great to hear that you were so pleased with the quality of our care.


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Review from Janet F (Daughter of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall good, the staff are very good to my mum. They are friendly and helpful. They try to sort out any problems as quickly as possible.

Reply from Katie Barnett, Marketing Administrator at Shawcross Care Home

Thank you, Janet, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Toni R (Daughter of Resident) published on 8 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Shawcross Care Home enough. The difference in my mum is phenomenal in just a short time since moving to Shawcross. The staff are always warm, friendly and inviting and cannot do enough for my mum and her visitors.

Reply from Katie Barnett, Marketing Administrator at Shawcross Care Home

Thank you, Toni, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.


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Review from E A (Husband of Resident) published on 7 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my wife regularly; she seems to be as well cared for as I could expect. The staff are always friendly and helpful; they're a nice bunch!

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Review from G S (Son of Resident) published on 7 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since Covid and the reopening of visiting, everything is more relaxed. Staffing appears to be improving, and activities are happening on a regular basis. I would like to see more stimulation, be activities or more outdoors. As the link with Church across the road ceased, it would be good to get back
to thins. My mum is institutionalized, however, happy where she is, even though she doesn't suffer from dementia.

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Review from D C (Son of Resident) published on 7 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time visit, always clean surroundings, nurses pleasant and helpful. Food very good, rooms kept clean and tidy. Care staff always very helpful and keen to make sure everything needed is done to the best they can. Outdoor visits very good for the residents, change of scenery and fresh air.

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Review from Melanie H (Relative of Resident) published on 7 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My step mum came to live at Shawcroos after a few weeks of respite care. We found the home to be very welcoming, and my step mum immediately became less agitated and seemed happy to be at Shawcross. It was a very hard decision to make putting our mum into here, but we have only seen kindness to our
mum. Lots of affection, and everyone listens when we have concerns.

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Review from Carol B (Daughter of Resident) published on 31 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum looks really well since being in Shawcross. All the staff are really lovely.

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Review from Ann M (Daughter of Resident) published on 31 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have been residents at Shawcross - my dad died three years ago. My mum is still a resident after three years. I can't praise the staff - all positions - enough. The care and respect shown to my parents have always been top class, and their dignity has always been considered when being
attended to. The staff are always friendly and helpful and ready to listen. It is a very well run and happy home.

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Review from Rita G (Wife of Resident) published on 24 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All I can say is fantastic - each and every one of the staff is caring, kind and friendly. Always a lovely welcome and the place is clean. Food well prepared, and the carers always popping in to see my husband.

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Review from Kate K (Daughter of Resident) published on 24 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I are very pleased with the care my mum is receiving. The care and attention from the care home staff are fabulous, and it has given our family such peace of mind. A very difficult time has been made much easier for all of us. We can't thank you all enough.

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Review from Rukhsana L (Daughter of Resident) published on 24 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has really thrived since coming to Shawcross. She's made friends and tells us she is never lonely. The staff are exceptional. They always have time for the residents and will pick up on when Mum might be feeling a little low, giving her a little pep-talk and comforting her when she needs it. We
are confident that she is well cared for, safe and happy... what more could we ask for?

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Review from A C (Son of Resident) published on 24 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very satisfied with the care and support Mum has received since being admitted in late 2020, especially considering the ongoing Covid situation and being unable to visit at times during winter when the home had to close its doors to visitors. The staff have coped well in difficult circumstances.

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Review from Tracey H (Daughter of Resident) published on 19 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum receives good care and has a good relationship with carers. I regularly receive updates and am informed of changes in Mum's condition as appropriate.

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Review from Christine H (Daughter of Resident) published on 19 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very good and helpful.

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Review from Ann M (Daughter of Resident) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Shawcroos for nine years, and in that time, the care she has received has been wonderful. She has always been treated with kindness and dignity. The home is quick to inform me of any changes.

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Review from Marie R (Daughter of Resident) published on 2 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mym came into the home in September 20201. Here, she was nursed back to health. She had lots of happy times here, every day was good. The team of people who cared for her are amazing and vibrant. She was treated with kindness and respect. I cannot say thank you enough, also to the chef who kept her
sweet tooth happy. Thank you, everyone, and as Mum would say, God bless you all.

Reply from Olivia Shields, Marketing Assistant at Shawcross Care Home

Thank you, Marie, for your comments about your recent experience at Shawcross Care Home. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Review from G Y (Brother of Resident) published on 6 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother felt very comfortable and well looked after.
The staff always made me welcome, and nothing was too much trouble.
Access is very good.
I felt he was in very good hands.

Reply from Olivia Shields, Marketing Assistant at Shawcross Care Home

Thank you for your comments about your recent experience at Shawcross Care Home. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care.


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Review from J W (Niece of Resident) published on 30 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care is given by care staff. Cannot fault the care. The only issue was a lack of preparation from a staff member for a CHC meeting, also in the past lack of communication, but this has improved. The care staff are amazing and clearly care and go above and beyond. I feel confident my aunt is
well cared for and treated with dignity!

Reply from Olivia Shields, Marketing Assistant at Shawcross Care Home

Thank you for your comments about Shawcross Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again


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Current Review Score: 9.9 (9.938)

Overview of Review Score

The Review Score of 9.9 (9.938) out of 10 for Shawcross Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.938 for Shawcross Care Home is calculated as follows: ( (120 Excellents x 5) + (8 Goods x 4) ) ÷ 128 Ratings = 4.938

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Shawcross Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Anoj

Anoj Kochera

Job Title: Home Manager at Shawcross Care Home, Wigan

Anoj has worked in the Health and Social Care Sector for over 20 years. He loves being able to make positive changes in his residents’ lives. He has a Level 4 NVQ in General Nursing and Psychiatry, a Registered Manager’s Award and a qualification in Mentorship Training. He spent 10 years working in a Psychiatric Hospital before changing his career path to caring for the elderly. As Home Manager, Anoj loves utilising his leadership skills by being a supportive role model for his team, to build their confidence, self-worth and drive. When he isn’t working, Anoj likes playing football and going on hikes. He is also very family-minded and loves to spend time with them whenever he can. Words of encouragement from Anoj for someone looking for the right care home would be: “To get a better understanding of what a home is like, it’s useful to research the home through carehome.co.uk.”


“My role means I can ensure all our residents receive high-quality care and are treated with dignity and respect.”